576 to 600 of 771 SLA Jobs

People Enablement Advisor - FTC 12 months

Location
Greater London, England, United Kingdom
tools. Cost per Transaction: Reduction in the administrative cost of lifecycle events (e.g., the time/resource cost to process a new starter). SLA Achievement: Consistency in meeting Internal Service Level Agreements (e.g., 24‐hour turnaround for contract generation or 48‐hour response time for payroll queries). 2. ...

Operations and Examinations Manager (EDExams)

Hiring Organisation
EDClass
Location
Sheffield, South Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£36,500 per annum
assessment sessions on our brand-new platform, configuring white-label branding, custom question types, bespoke proctor-to-candidate ratios, and cohort-specific security thresholds. SLA Alignment and Client Consultation: Act as the consultative expert, ensuring client Service Level Agreements (SLAs) match qualification compliance realities while providing practical, stress-free solutions ...

Head of Customer Experience

Hiring Organisation
Matched
Location
Slough, England, United Kingdom
staffing plans, and hiring roadmaps to support company growth over the coming years Establish individual performance frameworks: set clear KPIs per role (CSAT, NPS, SLA's, adoption, retention), run regular performance reviews, and create development paths Establish reporting and dashboards that make performance visible at individual, team, and company level ...

Staff Forward Deployed Engineer — Real-Time Customer Data

Hiring Organisation
Arm Treasure Data
Location
London, UK
Employment Type
Full-time
Treasure AI product sideDesign streaming architectures that handle real-world complexity: late-arriving events, schema drift, backpressure, partial failures, and sub-second SLA requirementsDrive technical decisions with clear rationale; when tradeoffs exist, you name them explicitly and own the callProductize — Where solutions are generalizable, drive them into capabilities other customers ...

Senior Site Reliability Engineer

Location
Greater London, England, United Kingdom
these as effectively as possible and embed better practice in teams. Both teams help ensure the services remain performance and reliable with overall business SLA being a metric. As our business and these teams grow and evolve the teams are likely to become increasingly aligned with distinct products that ...

Hybrid CMDB Apps Developer & KPI Reporting

Location
Stevenage, England, United Kingdom
Developer & Reporting Specialist to design the CMDB and automate data collection in a hybrid Stevenage-based role. You will deliver dashboards with KPI/SLA reporting to support governance and service quality across a multi-supplier environment. The role requires 3+ years of development experience, strong SQL, data modelling, REST ...

Technical Account Manager Berlin, London

Location
Greater London, England, United Kingdom
+ TAM SKU renewal rate, with supporting metrics including TAM‐specific CSAT (target 4.5/5+), escalation responsiveness against the 4‐hour SLA (target 95%+), and influence on Professional Services and FDE attach. About you 5+ years in customer‐facing technical roles at a platform, infrastructure, or developer tools ...

AI-Driven Operations Architect

Location
Nottingham, England, United Kingdom
network. You will own a meaningful slice of operations end-to-end, building tools and automations that scale without increasing headcount. You will drive SLA adherence, data reconciliation, and root-cause fixes across the platform. The role suits an autonomous, numerate builder who thrives in ambiguity, communicates clearly ...

Customer Success Manager

Hiring Organisation
TSR Select
Location
London Area, United Kingdom
first point of contact for client issues, look after renewals, quotes for project work and hardware/licenses, and perform quarterly SLA review meetings as well as act as a trusted advisor re additional technologies they could be using. The role is hybrid (home based 3-days, in the offices ...

Audio Visual (AV) Onsite Technician

Hiring Organisation
proAV Ltd
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
presentations and conferences. Service and Process Development To ensure all break-fix activities are carried out under the contracted terms and within the agreed SLA’s. Administration necessary to support engineering role. Pro-actively train and support end users and prepare relevant documentation. Equality, Diversity & Inclusion: proAV is an equal ...

AI Inference Engineer

Location
Greater London, England, United Kingdom
custom ML inference/training frameworks. Experience with autoscaling or capacity planning for large-scale inference workloads. Exposure to multi-tenant serving or SLA-driven infrastructure. Background at a hyperscaler, frontier AI lab, or large-scale distributed inference system. Familiarity with Kubernetes/Slurm for cluster orchestration. Interest or experience ...

AI Inference Engineer

Hiring Organisation
Fuse Energy Supply
Location
London, UK
Employment Type
Full-time
joining an established oneBonus: Triton or custom ML inference/training frameworks; autoscaling or capacity planning for large-scale inference; multi-tenant serving or SLA-driven infrastructure; background at a hyperscaler, frontier AI lab or large-scale distributed inference system; Kubernetes/Slurm; interest in energy markets, grid systems ...

AI Inference Engineer

Location
Greater London, England, United Kingdom
established one Bonus: Triton or custom ML inference/training frameworks; autoscaling or capacity planning for large-scale inference; multi-tenant serving or SLA-driven infrastructure; background at a hyperscaler, frontier AI lab or large-scale distributed inference system; Kubernetes/Slurm; interest in energy markets, grid systems or sustainability ...

Founding Backend Engineer

Location
Greater London, England, United Kingdom
national scale. In your first 90 days you'd ship multi-tenant authentication, a hardened ingestion layer with the observability we can put an SLA behind, and the benchmarking harness for those accuracy claims. Real production milestones, not onboarding theatre. On AI tooling and ownership Daily, fluent ...

Skills Bootcamp Programme Manager

Hiring Organisation
iO Sphere
Location
London Area, United Kingdom
across every cohort Coordinate the delivery team — lead coaches, support coaches and markers — sorting cover and caseloads, and keeping the 48-hour marking SLA on track Be a point of contact for learners: follow up absences fast, check in on anyone going quiet, and keep people engaged and on programme ...

Senior Technical Program Manager ( Entitlement Experience)

Location
Greater London, England, United Kingdom
PREFERRED QUALIFICATIONS: Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Competitive Salary: Receive a salary package that reflects your experience, skills ...

IT Manager

Location
Tees Valley, England, United Kingdom
Responsibility for ensuring the relevance and continuity of day-to-day IT operations. Overseeing Incidents and Requests through a centralised management system to agreed SLA’s. Business partner/supplier management Support and maintain manufacturing and operational systems. Manage stakeholder relationships to define business needs and objectives. Solution research ...

Forward Deployed Engineer I

Location
United Kingdom
strong signal, though not a requirement. How to succeed in this role You measure your own success in business outcomes efficiency gains, exception reduction, SLA improvements not lines of code shipped. You bring field learnings back into the platform, helping abstract what works into durable, scalable capabilities. You operate with ...

account manager

Location
Birmingham, England, United Kingdom
supply agreements, negotiate terms and protect healthy GP margins. Collaborate closely with internal delivery leads and recruitment teams to ensure seamless account implementation and SLA fulfillment. How you stand out: Sharp ability to analyze market patterns, solve complex talent challenges and pitch strategic digital solutions. Fast-paced, adaptable and proactive ...

Founding Legal Counsel

Location
United Kingdom
growth and by the rise in AI usage, and we need someone commercial and pragmatic to own it Set and publish a legal SLA for sales, so turnaround is a promise, not a guess Own our risk tolerance and playbook: liability caps, indemnities, termination. Know where we flex, where ...

Senior Data Migration Architect

Location
United Kingdom
evolve their Migrations Platform. This remote role requires expertise in PHP applications, data migration, and cloud systems like AWS. Responsibilities include ensuring reliable migrations, SLA ownership, authoring automation scripts, and providing mentorship to junior engineers. The company offers a competitive salary and a supportive workplace focused on employee wellbeing ...

Data Center Site Engineer II — Mission-Critical Power & HVAC

Location
Greater London, England, United Kingdom
centre infrastructure, performing maintenance, testing and surveillance of critical electrical and mechanical systems. The role includes on‐call duties, coordinating with subcontractors, and delivering SLA‐driven uptime. You will lead Site Engineers I, develop procedures, and drive improvements in safety and reliability while maintaining client satisfaction in a demanding data ...

Remote Robotics Engineer — Diagnostics & Flying Doctor

Location
Greater London, England, United Kingdom
services team. You will work remote-first, diagnosing in-depth with telemetry, ROS2, and Linux, while communicating clearly with customers and internal teams under SLA pressure. #J-18808-Ljbffr ...

Global Fleet Data Operations Specialist

Location
Greater London, England, United Kingdom
Manager for its FPAC team in London. This hands-on role owns fleet data from FMCs to Amazon planning tools, ensuring accuracy, timeliness, and SLA adherence across lifecycle data and reporting pipelines. You will partner with Ayvens/Arval, contribute to planning tools, and drive improvements while supporting data-driven ...

Data Centre Operations Engineer – 24/7 On-Call

Location
Farnborough, England, United Kingdom
data centre engineer to install, patch and configure hardware across network, server and storage environments in managed hosting facilities and client sites, ensuring SLA compliance and robust performance. The role requires hands-on deployment, on-call availability, and collaboration with Data Centre Managers to drive improvements and maintain high standards. ...