51 to 75 of 135 Service Delivery Jobs in the East of England

Support Technician Salary: £27,000-£30,000 Location: Huntingdon, Cambridgeshire Reports To: Service Desk Manager The Opportunity Our client, a growing IT services provider, is looking for a IT Support Technician to join their support team. This role will suit someone with previous IT support or service desk … required. Key Responsibilties Provide first-line technical support via phone, email, and ticketing system. Log, manage, and resolve support tickets in line with agreed service levels. Troubleshoot issues relating to Microsoft 365, Windows operating systems, Active Directory, and basic networking. Support end-user hardware including laptops, desktops, printers, mobile ...

application form. Please ensure that this is completed in full in order that your application can be reviewed. Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality … terms of Schedule 9, Part 1, and Paragraph 1 of the Act. Job Title: Support Mentor (FTC) Location: Luton. Unfortunately, this service does not have step free access. Salary: £26,220 Shift Pattern: Fixed Term/Part time contract until 2029. 24hours a week, Monday to Sunday ...

Preparing documentation and user guides Performing basic administrative support duties, as required, to meet specific operational objectives Ensuring that a high level of customer service and support is provided to all internal and external staff Supporting custom internal applications Working alongside Developers, Azure Architects, and Network Architects on infrastructure … networking design and delivery Skills and Experience The ideal candidate will have a high level of customer service experience and Microsoft certifications. A minimum of 2 years of experience supporting Windows Desktops and Servers is required, along with all the expected qualities of an experienced Infrastructure/Support ...

application form. Please ensure that this is completed in full in order that your application can be reviewed. Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality … terms of Schedule 9, Part 1, and Paragraph 1 of the Act. Job Title: Night Support Mentor (FTC) Location: Luton. Unfortunately, this service does not have step free access. Salary: £26,200 annual Shift Pattern: Fixed Term contract until May 2028. 37.5 hours per week Monday to Sunday ...

application form. Please ensure that this is completed in full in order that your application can be reviewed. Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality … terms of Schedule 9, Part 1, and Paragraph 1 of the Act. Job Title: Night Support Mentor (FTC) Location: Luton. Unfortunately, this service does not have step free access. Salary: £26,200 annual Shift Pattern: Fixed Term contract until May 2028. 37.5 hours per week Monday to Sunday ...

ambitious targets and a commitment to being industry leaders.As a Manager, you will play a key role in leading complex client engagements, driving the delivery of cutting-edge contracting solutions, and fostering strong client relationships. You will lead high-performing project teams to deliver high-quality services … this role, you will possess deep expertise in consulting, transformation, and the contracting ecosystem. You will be responsible for the successful management and delivery of a portfolio of complex engagements, ensuring their profitability, productivity, and client satisfaction. A key focus will be on continuous innovation, developing new methodologies ...

operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex … that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers ...

relationships with customers and cross-functional stakeholders Identify opportunities for automation and continuous improvement What you'll need Experience working with asset, configuration or service data in an enterprise or managed services environment Strong data analysis, reconciliation and root-cause analysis skills Hands-on ServiceNow experience, ideally CMDB … Flexibility and willingness to travel globally If you're passionate about data quality and want to make a visible impact on customer outcomes and service delivery, we'd love to hear from you. About us Computacenter is a leading independent provider of IT infrastructure services, with about ...

Splendid Hospitality Group is seeking a Group IT Manager in Watford to lead day-to-day IT service performance, supplier governance and a small internal team. You will ensure service levels meet business needs and manage external partners across infrastructure, networks and security controls. The role focuses ...

data queriesBuild strong relationships with customers and cross-functional stakeholdersIdentify opportunities for automation and continuous improvementWhat you’ll needExperience working with asset, configuration or service data in an enterprise or managed services environmentStrong data analysis, reconciliation and root-cause analysis skillsHands-on ServiceNow experience, ideally CMDB or Asset ManagementExposure … Flexibility and willingness to travel globallyIf you’re passionate about data quality and want to make a visible impact on customer outcomes and service delivery, we’d love to hear from you.About usComputacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. ...

passionate about technology and helping people solve problems? We're looking for an IT First Line Support Analyst to join a busy Service Delivery team, providing technical support to colleagues across the business. This is an excellent opportunity for someone with previous IT support experience or a recent … incidents, as well as escalating more complex issues to specialist teams when required. Key Responsibilities Provide first-line technical support via phone, email and service desk systems Troubleshoot hardware, software and connectivity issues Log and manage incidents and service requests accurately Escalate complex issues to appropriate support teams ...

About the role As a Product Manager within the Store Colleague Experience team, you will lead the strategy, roadmap and delivery of Tesco's Cash Transformation and Cash Services products across the Group store estate. You will partner closely with Store Operations, Finance, Treasury, Security, Technology and supplier partners … Data and operational stakeholders to define and validate Minimum Viable Products (MVPs). Prioritise, coordinate and communicate the resolution of live product issues and service incidents independently. Provide leadership and direction to cross‐functional teams on short‐term priorities and longer‐term strategic objectives. Work directly with store colleagues ...

Ensuring high availability, performance, and security across all business systems Leading infrastructure projects, upgrades, and continuous improvement initiatives Managing relationships with technology vendors and service providers Overseeing an outsourced IT support partner and ensuring excellent service delivery Managing backup, disaster recovery, and business continuity processes Supporting business ...

ensure business priorities are clearly understood and delivered in line with enterprise standards. You will work across a collaborative matrix of strategic partners, architecture, service management, product, programme and cyber security colleagues, bringing clarity, pace and pragmatism to complex conversations.What you’ll do Build trusted relationships with senior stakeholders … decisions around project, product and investment prioritiesRepresent business priorities across GIS forums, helping connect stakeholders, surface dependencies and resolve issues earlySupport clear communication on delivery status, risks, issues, change and governance requirementsWhat you’ll needStrong experience of business partnering stakeholder engagement or relationship management within a technology-led environmentThe ...

ensure business priorities are clearly understood and delivered in line with enterprise standards. You will work across a collaborative matrix of strategic partners, architecture, service management, product, programme and cyber security colleagues, bringing clarity, pace and pragmatism to complex conversations. What you’ll do Build trusted relationships with senior … project, product and investment priorities Represent business priorities across GIS forums, helping connect stakeholders, surface dependencies and resolve issues early Support clear communication on delivery status, risks, issues, change and governance requirements What you’ll need Strong experience of business partnering stakeholder engagement or relationship management within a technology ...

required standard, meeting the objectives of the practice. You will be key in supporting the management team in promoting ED&I, quality and service improvement, confidentiality, collaborative working, service delivery, learning and development and carry out other duties as directed by the management team. Main duties … confidentiality Ability to work well as part of a team and autonomously Willingness to support the wider aim of the practice Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

/Churn tracking and act on insights Proactively identify at‐risk customers and create playbooks to retain them Collaborate with Sales, Ops, and Service Delivery to close experience gaps Champion onboarding quality, proactive communication, and issue resolution Introduce scalable CX processes across organic and acquired clients Present regular … frameworks Organise and coordinate the escalation process for complaints, ensuring timely resolutions and effective communication with stakeholders. Perform comprehensive quality assessments to ensure that service standards are consistently maintained. Implement quality control measures and develop improvement plans based on assessment results. Skills and Experience required as a Head ...

seeking an experienced Housing Standards Systems Manager to lead the technical, systems and digital operational infrastructure that underpins the delivery of Housing Standards services. Working as part of the Council's early help approach, this role plays a critical function in ensuring that Housing Standards and Warm Homes services … residents to live independently and thrive. This role has a strong technical and systems focus, combining systems ownership, data governance, performance analytics and digital service development with line management and operational oversight. You will act as the technical authority and systems lead for Housing Standards services, ensuring that systems ...

based inPeterboroughand requires3 days per week onsite, offering flexibility around the remaining days. Working as part of the wider IT team and cross-regional Service Delivery function, you will act as the SharePoint Subject Matter Expert, providing both day-to-day support and driving improvements to business-critical … resolving incidents and troubleshooting issues. Manage change requests and ensure the smooth operation of existing SharePoint environments. Support the development and enhancement of IT Service Management (ITSM) and project management tools built on SharePoint. Deliver SharePoint-based solutions to support wider business projects and process improvements. Work ...

cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today’s rapidly evolving markets. With a comprehensive solution portfolio across four service lines—Consulting, Solutions, Talents, and Academy—Akkodis supports clients from concept through to full-scale deployment and optimisation. Our diverse offerings help organisations rethink … make a meaningful impact through innovative projects that shape the future of technology. Scope The Project Management function at Akkodis Consulting provides delivery leadership across IT, Digital, Engineering, and Aerospace & Defence. Our Project Managers oversee initiatives ranging from discrete work packages to complex, multi-stream programmes, ensuring delivery ...

production workstations, MES, IoT/OT devices, and manufacturing applications. Troubleshoot LAN, VLAN, TCP/IP, VPN, hardware, connectivity, and cabling issues. Coordinate with Service Desk, Infrastructure, Network, Security, Application, OT/Automation teams, and vendors. Support incident, problem, change, vendor, and major incident activities. Requirements: 3-8 years … environments is highly desirable. A valid driving license should be considered mandatory. Several support locations may require travel to nearby sites as part of service delivery activities. Given the limited availability of public transportation in certain locations, the ability to travel independently will be essential for supporting operational ...

will be pivotal in ensuring that the information we hold about our assets is accurate, reliable and effectively used to support decision‐making, service planning and day‐to‐day operations. Working closely with colleagues across the organisation, you will provide advice, drive improvements to digital systems and processes … deliver efficient, effective and customer‐focused Public Realm services. You will play a key role in shaping how technology and asset intelligence support the delivery of services for our communities both now and in the future. This is a hybrid role, where you will be expected to work from ...

requires 3 days per week onsite, offering flexibility around the remaining days. Working as part of the wider IT team and cross-regional Service Delivery function, you will act as the SharePoint Subject Matter Expert, providing both day‐to‐day support and driving improvements to business‐critical SharePoint … resolving incidents and troubleshooting issues. Manage change requests and ensure the smooth operation of existing SharePoint environments. Support the development and enhancement of IT Service Management (ITSM) and project management tools built on SharePoint. Deliver SharePoint-based solutions to support wider business projects and process improvements. Work ...

Clearance: High DV 'Developed Vetting' You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, supporting Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … Juniper firewalls. Excellent communication and organisational skills, independent and comfortable with autonomous working. Ability to tackle complex problems and incidents. Experience in ITIL ICT service delivery on critical infrastructure. Experience working under pressure to meet deadlines while handling multiple priorities. Experience in patch management including analysis and deployment. ...

Russell Taylor Group is seeking a Medical Diagnostic Field Service Engineer based in Essex, covering South Central England. The role involves installation, servicing and repair of diagnostic and laboratory instruments, with an emphasis on high-quality service delivery and strong customer relationships. You will travel to customer … sites, perform preventive maintenance, troubleshoot complex issues, and contribute to continuous service improvements. #J-18808-Ljbffr ...