76 to 88 of 88 Service Delivery Jobs in the East of England

onsite/on‐call assistance to end‐users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Key Responsibilities: Provide first- and second-level support for desktops, laptops, printers, and mobile devices. Respond to service requests and incidents ...

onsite/on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Key Responsibilities: Provide first- and second-level support for desktops, laptops, printers, and mobile devices. Respond to service requests and incidents ...

team, the role uses quality assurance methodologies, Root Cause Analysis (RCA), audits, and performance insight to identify improvement opportunities, strengthen controls, and enhance service delivery. The role supports the delivery of the Quality Assurance Framework and contributes to the organisation's Quality Management System by driving continuous improvement … using quality assurance measurements, Root Cause Analysis (RCA), audit findings, complaints, customer feedback, and operational insight. Lead procedure improvement activities, identifying opportunities to enhance service quality, compliance, operational efficiency, client outcomes, and risk controls. Conduct quality assurance reviews and internal audits, where required, to assess adherence to procedures, evaluate ...

customer support with the day-to-day coordination of an ICT & Infrastructure team. You will be hands-on and actively involved in troubleshooting technical delivery while helping colleagues prioritise workloads, resolve issues and develop their skills. The role Provide hands-on support across Windows desktops and servers, Microsoft … networking, virtualisation and cloud environments. Coordinate engineering workloads, incidents, service requests and planned work to meet customer priorities and agreed service levels. Act as a technical escalation point, guiding engineers through complex troubleshooting and customer issues Support incident, problem and change management, maintaining clear communication and accurate documentation. ...

clearance (UK Eyes Only) We are seeking an experienced SAP Data Warehouse Analyst to join a growing team, supporting the development, maintenance and delivery of business critical ERP and data warehousing solutions within a hi tech defence organisation. The role will involve supporting the full application lifecycle, maintaining … data flows, process chains, data loading and performance troubleshooting. Support system enhancements, integrations, testing and implementation. Investigate and resolve system issues, data anomalies and service requests. Work closely with business users, technical teams and external vendors. Maintain system integrity, availability, security and supporting documentation. Monitor application performance and ensure ...

Cleared Network Engineer to support our defence client on a contract basis. This contract role will focus on network infrastructure, security, service support and crypto management within a high-profile technical environment. Key Responsibilities: Provide dedicated network support at the Stevenage site, with Bolton and Bristol also within scope. … Support the effective delivery, maintenance and continuous improvement of network services. Own the remediation of identified network issues and risks, using reports and technical intelligence. Support business initiatives as part of the wider network engineering team. Build effective relationships with partners and external suppliers to optimise service delivery. ...

develop their skills across the whole digital information systems and information technology enterprise as well as building a specialism in one of our delivery and operational domains. This programme is a fantastic opportunity for you to join a growing digital systems team and gain hands on experience within … with a major defence contractor. It will give you experience of projects developing or enhancing business solutions as well an understanding of operational and service delivery. We'll support those with the aptitude and passion for all things technology based and allow hands on experience within Infrastructure, AI, Cloud ...

week) Closing date: Thursday 19 November 2026 at 12 noon Are you an experienced IT leader who combines strategic thinking with hands-on delivery and wants to use your expertise to support a cause that truly matters? Join our ICT team and play a vital role behind the scenes … initiatives What you will do Providing strategic leadership on technology, cyber security, data governance and digital transformation. Ensuring stable and effective ICT operations and service delivery. Leading digital infrastructure, cloud services, networks and system improvements. Acting as the organisation's Information Governance Lead. Ensuring compliance with UK GDPR, Data ...

## Trainee Field Service Technician (Night Role)Apply: United Kingdom - Loughton: Full time: Posted 13 Days Ago: R57556**Job Summary:**ebblo helps public transport providers move confidently into the future. Our advanced ITCS solutions adapt as mobility evolves – powered by future-proof technologies and decades of experience. Together … passenger experiences and make transport systems smarter, greener, and ready for what’s next. We are looking for an enthusiastic and energetic Trainee Field Service Engineer to join our dedicated night shift team. This role is integral to maintaining and enhancing our field-based systems, ensuring that we deliver ...

recommendations for senior stakeholders. The Digital Excellence Governance Manager is part of the Digital Excellence Office team. The Digital Excellence Office is responsible to delivery transparency and prepare decisions for the Digital Excellence boards and the senior management. It drives the operational excellence of the Digital organisation with performance … management measures. What we’re looking for from you: Experience in Digital Services, Delivery and Governance for over 10 years Strong management experience in Digital Organisations and Governance/Strategy Expertise in Programme and Service Management and in Process Management Framework Your Experience covers multiple regions Europe (including ...

technical knowledge of open-source or embedded systems. The Program Manager plays a crucial role in managing software services projects to ensure timely delivery and manage the customers' expectations. The Program Manager works with the team to track deliverables, identify/resolve project risks, and proactively communicate project status … appropriate change governance. Trigger escalation of issues when necessary. Coordinate inter-team dependencies and communication. Contribute to continuous improvement initiatives as they relate to service delivery. Work side by side with Working Group (WG) Technical Chairs and members to adhere to lifecycle standards: Steer teams through the development ...

Director with document designer and PC exceptions reporting, maximising back-office system functionality and ensuring system changes are successfully embedded. You will support the delivery of projects that enhance client services, and produce regular reports, carrying out data analysis, and assisting with system, IT, and operational queries. Key Responsibilities … teams to ensure adherence to system use and data standards. Contribute to or lead operational improvement projects to enhance efficiency, data quality, and client service delivery. Identify inefficiencies and implement scalable workflow improvements. Update systems in line with annual legislation changes. Support process mapping and documentation to improve consistency ...

Analyst to deliver 1st line support for CAE’s customer base 24x7. The role emphasizes strong technical skills combined with exceptional customer service and the ability to handle multiple work streams in a fast-paced environment. You will need to be highly organized, adaptable and proactive, with experience … networking and Cisco environments, ready to liaise with sales and other departments to resolve issues and improve service delivery. #J-18808-Ljbffr ...