251 to 275 of 787 Service Delivery Jobs in London

been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology.Job PurposeThe Head of Infrastructure and Cloud is accountable for the strategy, engineering, reliability, and operation of the enterprise infrastructure … towards platform-centric and cloud-native operating models.Lead the establishment of a platform engineering capability, delivering an internal developer platform (IDP) that enables self-service, automation, and standardisation for engineering and product teams.Own cloud and infrastructure architecture and governance, including workload placement, vendor strategy, technical debt reduction, and avoidance ...

administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

greater transparency, consistency and commercial value.Dentons Helix is Dentons' innovative, market-leading premium managed legal service. We believe we are the future of legal delivery in the areas in which we operate: bringing the quality, reach and specialist expertise of the world's largest law firm together with dedicated … tried-and-tested combination of the right people, effective processes and a wide gamut of technologies. Through ring-fenced teams and a robust delivery model, Helix enables clients to manage complex business-as-usual legal work with greater speed, transparency, consistency and commercial value.This is an exceptional opportunity ...

been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job PurposeThe Head of Infrastructure and Cloud is accountable for the strategy, engineering, reliability, and operation of the enterprise … platform-centric and cloud-native operating models. Lead the establishment of a platform engineering capability, delivering an internal developer platform (IDP) that enables self-service, automation, and standardisation for engineering and product teams. Own cloud and infrastructure architecture and governance, including workload placement, vendor strategy, technical debt reduction ...

Systems Engineer – Service Provider – UKIMPORTANT: Candidates must already be based in the UK with full right to work.Join Fortinet, a global cybersecurity leader with over two decades of innovation, as we continue to shape the future of secure digital transformation. Our mission is to protect people, devices and data … everywhere and we're looking for a talented Systems Engineer to help us deliver on that mission across the UK's Service Provider market.We're looking for a customer-focused Systems Engineer to support our UK Service Provider business, working alongside our sales teams to engage directly with ...

cutting‐edge technologies. Skills, Knowledge and Expertise It is essential that you have the following experience: Experience of complex ICT systems in a technical delivery or consulting capacity; A good understanding of enterprise information and communications technology; The ability to present and justify conclusions to project teams and business … ISO27001; Security, technical and enterprise architecture methods such as TOGAF and SABSA; Technical risk assessments; Enterprise security packages; Software development and delivery; ICT service delivery, including ITIL. Additional Requirements Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success Ability to engage ...

around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.About the jobThe Cloud Services Delivery team is looking for a Cloud Services Delivery Manager to provide expertise in cloud industry best practices and stay up to date with … investment, while deepening your expertise across cutting-edge technologies and collaborating with some of the brightest minds in the industry As a Cloud Services Delivery Manager, you will:Champion and advocate for the customer experience (voice of the customer), provide real-time and on-demand management of assigned enterprise ...

efficiently and ethically from a diverse supply base, launch new products, make and deliver solutions on time, and exceed customer expectations through outstanding quality, service, and support. We are designed to bring value, lead technology innovation, and provide Motorola Solutions a competitive advantage on revenue, cost, cash, and delivery.Job … negotiation strategies to meet business objectives and foster sustainable, productive vendor relationships.Performance Oversight: Monitor and report on vendor performance, ensuring compliance with quality, service, and delivery benchmarks, and exercise authority regarding contractual penalties.Compliance & Financial Control: Facilitate the end-to-end "Purchase to Pay" cycle in collaboration with Finance ...

including rare and complex conditions, offering some of the most sophisticated treatment that is available anywhere in the world. Job description Job responsibilities Clinical Service Contribute to the cardiorespiratory PCCT service jointly provided by GSTT and BMEIS, including attending clinical PCCT lists, recruiting participants to research studies, performing … relevant Trust and KCL policies and procedures at all times Report any adverse events as per GCP and the Trust policies. Research Delivery Provide support in research projects as outlined by supervisors. Collaborate with research teams to ensure adherence to trial protocols and administrative requirements. Adhere to appropriate policies ...

urgent imaging, hot reporting, and clinical queries. Weekend on-call commitments will be on-site from 08:00 to 17:00, contributing to acute service provision and maintaining timely reporting for urgent and emergency cases. Overnight CT reporting (20:00-08:00) is currently outsourced via an external provider … ultrasound and other time-critical cases where radiologist input is required. Job description Job responsibilities Provide a high-quality, timely, and accurate diagnostic radiology service across general cross-sectional imaging (CT and MRI). Direct impact on patient flow and clinical decision-making, particularly in breast cancer services (significant ...

alignment with technical specifications, operational standards, and customer expectations.Serve as the primary controls subject matter expert for customers, subcontractors, and internal stakeholders throughout the service lifecycle.Support long-term service agreement (LTSA) execution by ensuring controls compliance and leading grid code compliance testing activities across EMEA sites.Collaborate closely with … Field Service Engineers and cross-functional teams to identify, analyze, and resolve complex controls, software, and system performance issues.Plan, coordinate, and execute software and firmware upgrades, minimizing operational risk through structured deployment, testing, and rollback processes.Lead and perform root cause analyses (RCA) of system events and failures, implementing corrective ...

market needs, and the evolving and changing competitive landscape to inform the design of products and services.· Must have a strong commitment to customer service and be committed to pro-active review of processes and procedures to continually enhance service quality, service delivery and support.· Creation … that are innovative and deliver sustainable revenue and benefits· SAAS experience· Ideally Finance Experience· ·Experience of working in a project-oriented environment, with high delivery expectations My client is based in Central London, this role is Remote but will require some Office work. ...

navigate complexity, and embed transformation that lasts. You will work across AI, digital services and modern ways of working, in partnership with clients and delivery teams. Our Change Management consultants are “T-shaped” by design: with deep expertise in Change Management, and with breadth across Organisational Design and AI. … people side of AI implementation, driving adoption and embedding responsible AI practices DevOps transformation: enabling the cultural, structural and capability changes needed for continuous delivery and modern engineering practices Digital service delivery: supporting citizen-facing digital service rollouts through process redesign, training and stakeholder engagement Organisational ...

navigate complexity, and embed transformation that lasts. You will work across AI, digital services and modern ways of working, in partnership with clients and delivery teams. Our Change Management consultants are "T-shaped" by design: with deep expertise in Change Management, and with breadth across Organisational Design and AI. … people side of AI implementation, driving adoption and embedding responsible AI practices DevOps transformation: enabling the cultural, structural and capability changes needed for continuous delivery and modern engineering practices Digital service delivery: supporting citizen-facing digital service rollouts through process redesign, training and stakeholder engagement Organisational ...

members of the Customer Success team, retaining and growing one of impact.com’s newest and largest customers. You will lead all aspects of customer delivery, including the development of strategic, goal-driven account plans and processes to launch and grow this brand’s new-to-market partnerships program. … will manage a team dedicated to the delivery of industry-leading customer service, as well as leading strategic delivery, overseeing day-to-day service and acting as a senior point of escalation. You will also develop senior level relationships at one of the world’s most ...

about the opportunity: You’ll lead the day-to-day operation and strategic evolution of the Network Operations Centre, owning ITIL-based service management across Incident, Problem, Change, and Major Incident processes, and acting as the operational authority driving the transition of managed services onto Opticore's platform. What … team, including analysts, engineers, and shift leads. Own and govern ITIL processes across Incident, Problem, Change, Event, Request Fulfilment, and Major Incident Management. Ensure service levels are consistently achieved in line with agreed SLAs and operational KPIs. Coordinate Major Incident response, marshalling technical resources and stakeholder communications through ...

Salesforce Developer (Service Cloud) -£54,000-66,000 – SE London – 2 days a week onsite My client is a leading Housing Association who provide some of the most affordable homes in London and the South East and offer a wide range of support to the community. Due to exciting … growth we are looking to recruit for a Salesforce Developer (Service Cloud) who will be responsible for developing, integrating, testing, and maintaining existing and new features in the company Salesforce and Contact Centre platform. The Salesforce Developer (Service Cloud) will work closely with business representatives, IT colleagues ...

products, projects and client journeys, and you will have the opportunity to partner across them to improve how clients are supported.As Executive Director - Customer Service Operations Lead for J.P. Morgan Personal Investing, you will lead a client-facing servicing team supporting UK and EU investors across digital wealth, investment … products and client journeys. You will be responsible for delivering excellent service outcomes, strengthening operational controls, building colleague capability and partnering with Product, Technology, Risk, Controls and broader Operations teams to improve client experience as the business grows.Lead, coach and develop a high-performing customer service team supporting ...

Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems.Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology.Top-tier Oracle partner … Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze)Certified Great Place to WorkRecognised as a leader in AI & digital transformation consulting with global delivery footprintWith 3,800+ people and revenues exceeding 347m/302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services ...

projects and client journeys, and you will have the opportunity to partner across them to improve how clients are supported. As Executive Director - Customer Service Operations Lead for J.P. Morgan Personal Investing, you will lead a client-facing servicing team supporting UK and EU investors across digital wealth, investment … products and client journeys. You will be responsible for delivering excellent service outcomes, strengthening operational controls, building colleague capability and partnering with Product, Technology, Risk, Controls and broader Operations teams to improve client experience as the business grows. Lead, coach and develop a high-performing customer service team ...

meet user's needs, following the appropriate governance processes. 3rd line support for collaboration tools. Receives and logs requests for support from service desk, other service delivery staff and/or users. Prioritises requests in accordance with agreed criteria and promptly allocates unresolved calls as appropriate. Investigates … with required standards, methods and procedures; and ensures that documentation is available and accessible to all who need to use it. Provides excellent customer service by monitoring the progress of requests for support, ensuring all stakeholders are kept informed and that customer expectations are managed. Assists the Productivity ...

appoint a Digital Employee Experience Operations Manager. This is a strategic leadership role focused on enhancing the digital workplace experience across EMEA, driving service excellence, continuous improvement and operational performance across end-user technology services.This is an exciting opportunity for a senior technology operations leader who is passionate about … service excellence, employee experience and digital workplace transformation. You'll be responsible for delivering a seamless technology experience to approximately 5,000 users across EMEA while leading a high-performing team and driving the next stage of operational maturity.Key ResponsibilitiesLead and develop a team of 15 across end-user ...

with technical specifications, operational standards, and customer expectations. Serve as the primary controls subject matter expert for customers, subcontractors, and internal stakeholders throughout the service lifecycle. Support long-term service agreement (LTSA) execution by ensuring controls compliance and leading grid code compliance testing activities across EMEA sites. Collaborate … closely with Field Service Engineers and cross-functional teams to identify, analyze, and resolve complex controls, software, and system performance issues. Plan, coordinate, and execute software and firmware upgrades, minimizing operational risk through structured deployment, testing, and rollback processes. Lead and perform root cause analyses (RCA) of system events ...

design and deliver meaningful, cross-functional transformation. Your work will include: Designing and implementing Target Operating Models (TOMs) Improving business processes, operating models and service delivery Supporting organisational transformation across structure, processes and governance Enhancing member- and customer-facing service models Leading or supporting … delivery of change across technology, finance and operational functions Managing transformation plans, risks, issues, dependencies and governance Using Agile, Waterfall or hybrid delivery methodologies Partnering with senior stakeholders to influence strategy and drive transformation outcomes About You We're looking for a confident, proactive transformation professional ...

appoint a Digital Employee Experience Operations Manager. This is a strategic leadership role focused on enhancing the digital workplace experience across EMEA, driving service excellence, continuous improvement and operational performance across end-user technology services. This is an exciting opportunity for a senior technology operations leader who is passionate … about service excellence, employee experience and digital workplace transformation. You'll be responsible for delivering a seamless technology experience to approximately 5,000 users across EMEA while leading a high-performing team and driving the next stage of operational maturity. Key Responsibilities Lead and develop a team ...