351 to 375 of 788 Service Delivery Jobs in London

global team from day one. Practice Solutions is White & Case's specialist team focused on leveraging AI, legal technology, and data to enhance legal service delivery, led by Chief Innovation Officer Isabel Parker. The team integrates expertise in technology, data science, research, market intelligence, process excellence, and change … requirementsIndependently lead and manage end-to-end BI and analysis projects with multi-skilled teams, fostering a data-driven culture and ensuring timely delivery of outcomes.Engage with stakeholders to define, document, and prioritize business requirements, ensuring alignment with strategic objectives, and guides stakeholders on how data, analytics ...

virtualisation platforms Deliver infrastructure upgrades, migrations and cloud adoption projects Implement security controls, patching, monitoring and disaster recovery Manage vendors, budgets, SLAs and service performance Act as 3rd-line escalation for complex issues Drive continual improvement across systems, processes and service delivery Requirements Experience leading small ...

6900Apply for this job nowJob DescriptionIT Manager PurposeTo be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT services and technicians … education and learning. Conduct regular school/site inspection to identify weaknesses in technology deployment, improve quality and drive continuous improvement. Conduct a formal service review each term with the school/business unit, present support performance, identify opportunities and risks, and develop areas for improvement and investment. Identify ...

Knowledge of identity and access management principles. Experience supporting Windows and Apple hardware environments. Familiarity with mobile device management (MDM) platforms. Experience using IT service management or ticketing systems. Experience creating and maintaining technical documentation. Confidence using AI tools to improve productivity and support operational processes. Strong communication skills … aspect of the role involves leveraging AI tools and automation. You'll identify opportunities to improve efficiency, automate repetitive activities and enhance service delivery through innovative solutions. Alongside this, you'll maintain accurate documentation, knowledge articles and system records while contributing ideas for continuous improvement. What ...

from start to finish. Maintain accurate and useful technical documentation covering client environments, configurations and processes. Work closely with wider technical teams to improve service delivery and resolve complex issues. Make effective use of AI tools and automation to improve efficiency and reduce repetitive manual work. Participate … This is a great opportunity for an experienced Support Engineer who wants a role that combines hands-on technical work, client engagement and project delivery , rather than being purely desk-based. You’ll have the opportunity to work across a varied range of technologies and environments, build strong client ...

Senior LPMs to secure, design and lead on the process control of projects. Delegate and manage work of the Legal Project Coordinators. Ensure successful delivery of tasks within both client- and internally-facing projects bringing solutions using established and new tools and processes.Main Responsibilities:Manage multiple projects with competing … matters and identify areas of improvement in practice area processes through discussions with fee earners Be creative, solve problems and improve on standard delivery solutions on a given projectIdentify future needs/opportunities for new service delivery and lead on analysis and design workshops Work with ...

operational readiness. You'll be accountable for building scalable operating motions that translate product innovation into measurable client outcomes-faster onboarding, higher adoption, better service experiences, and repeatable launch readiness. This role partners closely with Product, Technology, Service, Sales/Client teams, and controls stakeholders to deliver … class fintech customer journey at enterprise scale. Job responsibilities Set the customer experience and readiness strategy for Kinexys, aligning priorities across Product, Tech, Service, and regional stakeholders. Lead end-to-end customer journey design and optimization (onboarding, servicing, releases), establishing standards, playbooks, and measurable experience outcomes. Own launch ...

operational readiness. You'll be accountable for building scalable operating motions that translate product innovation into measurable client outcomes-faster onboarding, higher adoption, better service experiences, and repeatable launch readiness. This role partners closely with Product, Technology, Service, Sales/Client teams, and controls stakeholders to deliver … class fintech customer journey at enterprise scale. Job responsibilities Set the customer experience and readiness strategy for Kinexys, aligning priorities across Product, Tech, Service, and regional stakeholders. Lead end-to-end customer journey design and optimization (onboarding, servicing, releases), establishing standards, playbooks, and measurable experience outcomes. Own launch ...

Clearance Required Likelihood of Extension: High The Opportunity We are looking for an experienced Senior Interaction Designer to join a fast-paced digital delivery team working on an important public sector service. This is an exciting opportunity for a confident and self-sufficient designer who can take ownership … lead specialist for interaction design and will play a key role in shaping user journeys, developing prototypes and translating research insights into effective service improvements. What You'll Be Doing Working closely with Service Design, User Research and Product Management colleagues, you will: Design intuitive user journeys ...

Croydon and Bromley. As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, and additional demand, ensuring the continued delivery of high-quality, ITIL-aligned IT services. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high-quality IT support, advice and guidance … line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support tickets and updating staff on progress Resolving support tickets within SLA targets Re-routing or escalating tickets to the correct ...

Services Senior Manager The Research & Information Services Manager leads the Research & Information Services team of five. This is a hands on role, ensuring the delivery of high-quality legal, business and market research services across the firm. The role sits within the Firm’s Knowledge Function and reports … insight. Working closely with colleagues across Knowledge, Client Development & Marketing, the Family Office, Procurement and other business services teams, the role combines people leadership, service development, innovation and supplier management within a rapidly evolving legal and technology landscape. Basic service delivery elements of the team’s work ...

ServiceNow will own the strategic roadmap and operational health of LSE’s ServiceNow platform, sitting within Digital Technology Services (DTS) and reporting into the Service Delivery leadership. The role brings together platform ownership, delivery management, and stakeholder engagement to ensure ServiceNow continues to evolve as the backbone … Enterprise Service Management (ESM) capability. The postholder will balance day-to-day platform demand with longer-term roadmap development, working across DTS and the wider institution to translate user needs into well-scoped, prioritised, and delivered platform improvements. They will play a central role in shaping how LSE gets ...

Croydon and Bromley. As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, and additional demand, ensuring the continued delivery of high-quality, ITIL-aligned IT services. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high-quality IT support, advice and guidance … line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support tickets and updating staff on progress Resolving support tickets within SLA targets Re-routing or escalating tickets to the correct ...

assure aspects of Project Management Integration such as Risk & Opportunity ManagementThe role will also provide direct support to Portfolio, Programme and Project Managers, and Service Delivery Managers, as required within the framework of the local Programme Management OfficeCommon Role AccountabilitiesContribute to a culture of delivery excellence across … delivery communityAct as a source of best practice guidance on project management processes relating to project set up, overall and specific control during execution and close down activitiesUndertake the common administrative and management support activities for projects, programmes and portfoliosProduce management information, including scenario modelling, in direct support ...

transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed … Alten Group in early 2022.Job Summary:We are seeking a motivated and detail-oriented Tier 1 SOC Analyst to join our Security Operations service capability. As the first line of defence, you will be responsible for monitoring, detecting, and responding to security events and incidents in real-time. This ...

digitally enabled organisation while ensuring our technology continues to support an outstanding experience for colleagues, members and customers. What you'll do Lead the delivery of our digital transformation agenda, embedding technology and digital solutions across all areas of the organisation. Develop and implement digital and IT strategies that … digital innovation, including the effective and responsible use of generative AI. Lead a portfolio of transformation and change projects, ensuring strong governance, effective delivery and successful adoption. Work closely with leaders across the organisation to identify opportunities where technology can improve processes, services and outcomes. Lead and inspire high ...

digitally enabled organisation while ensuring our technology continues to support an outstanding experience for colleagues, members and customers. What you'll do • Lead the delivery of our digital transformation agenda, embedding technology and digital solutions across all areas of the organisation. • Develop and implement digital and IT strategies that … digital innovation, including the effective and responsible use of generative AI. • Lead a portfolio of transformation and change projects, ensuring strong governance, effective delivery and successful adoption. • Work closely with leaders across the organisation to identify opportunities where technology can improve processes, services and outcomes. • Lead and inspire high ...

transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed … Alten Group in early 2022. Job Summary: We are seeking a motivated and detail-oriented Tier 1 SOC Analyst to join our Security Operations service capability. As the first line of defence, you will be responsible for monitoring, detecting, and responding to security events and incidents in real-time. ...

Partners, Inc is seeking an experienced IT Service Manager to lead day-to-day IT support operations across international offices, including London and APAC. This hands-on, technical lead role will involve operational support leadership and ITSM governance oversight. Candidates should have over 7 years in IT support operations ...

data and feedback to drive adoption, performance and productivity improvements. Operations, Security & Compliance Ensure systems are secure, compliant, resilient and audit-ready. Oversee SLAs, service performance, business continuity and operational KPIs. Manage technology budgets and drive value for investment. Leadership & Stakeholder Management Own the relationship with the Managed … provider, ensuring strong service delivery and accountability. Partner with business leaders to deliver technology solutions that support growth. Act as the escalation point for major incidents impacting business-critical systems. We tend to look for people with: Essential: Established leadership experience owning IT Operations, enterprise platforms and technology ...

aspects of Project Management Integration such as Risk & Opportunity Management The role will also provide direct support to Portfolio, Programme and Project Managers, and Service Delivery Managers, as required within the framework of the local Programme Management Office Common Role Accountabilities Contribute to a culture of delivery excellence across the delivery community Act as a source of best practice guidance on project management processes relating to project set up, overall and specific control during execution and close down activities Undertake the common administrative and management support activities for projects, programmes and portfolios Produce management information ...

with strong HR domain expertise and a proven track record delivering payroll and HR systems projects. This role will involve leading end-to-end delivery across complex stakeholder environments, specifically involving Kronos UKG, SAP SuccessFactors, and SAP HCM, ensuring outcomes are delivered on time, within scope and to quality … technology and payroll transformation projects from initiation through to go-live and hypercare.Manage project scope, plans, RAID, budget, dependencies and governance in line with delivery frameworks.Coordinate cross-functional teams including HR, Payroll, IT, Finance, vendors and third-party implementation partners.Oversee requirements gathering, process mapping, solution design, configuration oversight, integrations ...

impact across buy-side, sell-side, IPO and re-financing projects from inception to completion .ResponsibilitiesLead and/or contribute to the delivery of AI due diligence engagements for Corporate and Private Equity clients, to assess AI capability within target organisations and their ability to deliver the strategy … more core aspects of a typical IT function, including IT Strategy and Governance, AI Tooling, Enterprise Architecture, Application Development, Systems Integration, IT Service Delivery, IT infrastructure, IT financials and IT cost modelling.Exceptional academic background or equivalent experience.Good problem solving and analytical skills.Experience of operating with senior level stakeholders.Excellent ...

improve the efficiency, effectiveness, and agility of their finance functions. Specifically, we lead the transformation of Financial Controllership function through strategic combinations of process, delivery model, and technology solutions, delivering significant business outcomes and sustainable value. As a Director, you will be at the forefront of shaping these transformations … audit and risk advisory services to a diverse portfolio of clients across various industries. You will play a pivotal role in shaping our service offerings, driving business development, and nurturing the next generation of talent within our team.Connect to your career at DeloitteDeloitte drives progress. Using our vast range ...

move beyond traditional approaches and identify practical improvements.AI Opportunity Identification: Work with client teams to identify opportunities where AI can improve outcomes, efficiency and service delivery, helping assess feasibility, risks and potential value.Demo-Led Engagement: Use hands-on demonstrations, workshops and practical examples to help stakeholders understand … developments across GenAI tools, AI-enabled services and public sector adoption trends, translating emerging capabilities into practical insights for clients and engagement teams.Client Delivery: Take ownership of high-quality deliverables including assessments, adoption roadmaps, operating model recommendations, governance frameworks, workshop outputs and transformation plans.Stakeholder Engagement: Build trusted relationships with ...