326 to 350 of 610 Service Delivery Jobs in London

strategy, performance, and growth of the EMEA Professional Services organization. Lead Engagement Managers, consultants, and their managers; set clear expectations for customer outcomes, delivery quality, and business performance. Build a strong leadership culture through coaching, mentoring, and developing managers and senior individual contributors. Plan for organizational growth, including hiring … skills development, succession, and capacity. Serve as an executive sponsor for strategic and complex customer implementations, building trusted relationships with customer executives and delivery teams. Build an AI‐enabled, outcome‐driven services model. Establish an engagement approach that begins with customer goals and measurable business outcomes, rather than focusing ...

customer network environments. Leverage innovative technology to solve real-world business problems and deliver scalable, robust services. Integrate emerging AI and automation methods into delivery practices to automate manual deployment processes, and support infrastructure-as-code platforms Analyze and monitor network performance providing impactful options for optimization, efficiency … resolution, demonstrating deep technical expertise to resolve sophisticated issues across a broad range of data centre technologies. Develop and contribute digital intellectual capital, repeatable delivery frameworks, and knowledge-sharing practices.. Provide critical feedback to Engineering and Product organizations to influence future product roadmaps. Minimum Qualifications Bachelor's degree ...

join their team on a 6-month contract. The successful candidate will lead on departmental data analysis, reporting and visualisation, helping to improve service delivery and support evidence-based decision-making. Key Responsibilities: · Lead the delivery of the Highways and Transport Data Strategy, establishing and maintaining … understand their data requirements and develop appropriate analytical solutions · Provide guidance and support to colleagues to improve data literacy and analytical capabilities across the service · Collaborate with other council departments to improve data sharing and support effective decision-making Job Requirements: · Proven experience extracting, cleaning and analysing large datasets ...

Zscaler, Netskope, paloalto, Broadcom ProxySG etc Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation … stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering patterns ...

Tertiary -> Functional | Pre Sales Support Activities | Responding to RFPs | 5 - Expert Tertiary -> Functional | Organization Change and Development | Organization Restructure | 5 - Expert Certification : Technology | IT Service Management Certifications | ITIL Intermediate Certificate Details: 1. Achieve the Unit/account margin goals for the year 2. Achieve the margin goals through various … critical roles/people (Measurable: WMG, HR and LandD Dashboard) 6. Achieve SLAs/KPIs for programs - All green status - Zero defect delivery 7. Achieve formal published GandO for the program as agreed and tracked through customer governance 8. Ensure that Any misses to have a formal RCA based ...

recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us. From drive thru updates to delivery to mobile order … landscape shifts, we are using our competitive advantages to strengthen our brand further. One of our core growth strategiesis toDouble Down on the 3Ds (Delivery, Digital, and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether ...

transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed … Alten Group in early 2022. Job Summary: We are seeking a motivated and detail-oriented Tier 1 SOC Analyst to join our Security Operations service capability. As the first line of defence, you will be responsible for monitoring, detecting, and responding to security events and incidents in real-time. ...

colleagues from our transactions and advisory practices. Lead complex engagements, including commercials, resourcing and risk. Lead on business origination, including use of networks and delivery of pitches and presentations to senior clients. Lead on practice development initiatives and training programmes, supporting the continued focus on our team … integrations experience; and Broad knowledge and deep understanding of a typical IT function, including enterprise architecture, strategy, governance, systems integration, application development, service delivery and infrastructure. Experience working with Private Equity and senior IT stakeholders Adept at building strong working relationships with senior clients, including influence, advice ...

Location – London, United Kingdom Business Unit – ENGNE Compensation – Competitive (including bonus) Infosys- Engineering Services - OSS Architect At Infosys, we pioneered and perfected the global delivery model, introducing to our customers the ability to move technology work to different locations where talent is readily available and quality is both impeccable … application integration, testing, maintenance and infrastructure management ensure your operations are fully optimized. Our business process outsourcing and management services, such as customer service delivery, human resource outsourcing and procurement handling, drive down process costs while greatly enhancing their efficiencies. Most importantly, as part of our strategic sourcing ...

both our products and customer satisfaction. Your expertise will guide internal resources and directly impact product evolution. **What You’ll Do** * Lead the strategic delivery of contracted services to customers and partners* Conduct comprehensive discovery sessions to understand business needs and requirements* Architect solution designs tailored to seamlessly integrate … education and experience in a related field; an advanced degree may be considered in lieu of professional experience* 4 years of experience in service delivery, finance, accounting, audit, or a related field Preferred Qualifications* Experience with enterprise risk, financial planning or analytics & reporting solutions and their related technology ...

Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd/3rd line role within ...

component deployment across technology teams, supporting new Portfolio Manager onboarding and ongoing requirements• Create and maintain prioritized work plans, aligning customer needs, dependencies, and delivery expectations• Drive programs to upgrade and modernize customer technology environments• Provide customer-focused feedback to platform teams to improve infrastructure products and services• Travel … Millennium offices across Europe, Miami, and New York to support engagement and deliveryWhat You Bring• At least four years of infrastructure project or service delivery experience in financial services; experience within a large, global organization is strongly preferred• Proven ability to manage multiple cross-team deliveries through completion ...

Services/Fiduciary arm, is looking for a talented senior AI and data leader with proven experience in AI and data strategy, transformation and delivery – preferably from a legal or professional services (Big Four) background. The Director of AI & Data will be responsible for leading the firm … working through the effective, responsible and scalable use of artificial intelligence and data. The role will translate strategic priorities into a clear programme of delivery, ensuring AI and data initiatives move from concept and experimentation into sustainable business adoption. Working across legal, fiduciary and business services divisions ...

implementation and management of Oracle Finance solutions. Your deep understanding of shared services models and Oracle applications will enable you to drive efficiency, enhance service delivery, and support financial transformation initiatives. You will be at the forefront of transforming our clients’ financial operations. You will leverage your expertise … clients, ensuring compliance with regulatory and security standards. Lead solution design workshops, translating business requirements into robust Oracle architectures across HCM/ERP. Oversee delivery teams, ensuring the technical integrity, performance, and quality of Oracle implementations. Provide strategic guidance to clients on Oracle roadmap planning, integration strategies, and transformation ...

senior infrastructure engineers on complex infrastructure problems, building your expertise across the estate while collaborating with the Head of Global IT and across the Service Delivery and Solution Engineering teams to deliver secure, scalable, and well-governed platforms. Key Responsibilities Infrastructure Design, Build & Maintenance Support the build … engineer guidance. Write scripts and tooling in Python and PowerShell to support automation of infrastructure tasks, reporting, and system integrations. Support the identification and delivery of opportunities to embed AI and intelligent automation into infrastructure operations, working alongside senior engineers and the Solution Engineering team. Support systems integrations that ...

Perform root cause analysis for storage-related incidents and implement preventive actions. Collaborate with systems programming, network, database, and application teams to ensure seamless service delivery. Utilize automation tools such as NetView, System Automation (SA), CA OPS/MVS, and similar products to improve operational efficiency. Automate repetitive storage ...

Manager to lead a 25-strong technical operations team delivering support, engineering and infrastructure services to demanding clients. The role requires onsite leadership across Service Desk, Infrastructure and Field Engineering, with a focus on accountability, automation and customer-centric outcomes. You will collaborate with Service Delivery, Account … Management, Security and Professional Services to maintain world-class service #J-18808-Ljbffr ...

assess the existing technology landscape, lead the transition to a new IT operating model and build a clear roadmap across infrastructure, applications, cybersecurity and service delivery. The opportunity A leading FMCG organisation is looking to appoint a Head of IT to take ownership of its technology function across … will play a central role in overseeing the transition away from IT services currently provided through the former parent group, ensuring continuity of service while establishing clear internal ownership, supplier relationships and a sustainable technology operating model. The environment includes Microsoft Dynamics 365 Business Central, Azure, Microsoft 365, SharePoint ...

senior technical lead to our talented technical teams, and a trusted advisor to our clients. You will own the technical design and delivery for our cloud managed services, transforming critical IT infrastructures and solving complex challenges. This role spans detailed technical solution definition and high-quality service delivery ...

customer network environments. Leverage innovative technology to solve real-world business problems and deliver scalable, robust services. Integrate emerging AI and automation methods into delivery practices to automate manual deployment processes, and support infrastructure-as-code platforms. Analyze and monitor network performance providing impactful options for optimization, efficiency … complex problem resolution, demonstrating deep technical expertise to resolve sophisticated issues across a broad range of technologies. Develop and contribute digital intellectual capital, repeatable delivery frameworks, and knowledge-sharing practices.. Provide critical feedback to Engineering and Product organizations to influence future product roadmaps. Minimum Qualifications Bachelor's degree ...

workflows change how we work. Make sure quality processes meet customer, contractual and regulatory requirements. Customer advisory Partner with Customer Success and Delivery to define proactive quality programmes, success metrics and governance for strategic accounts, including AI-forward enterprise and life science/regulatory programmes. Translate customer quality requirements … into clear pre-delivery acceptance criteria, validation methods and risk-appropriate controls. Advise customers on the right quality, cost and speed mix and where automated, agent-verified, human-verified or combined workflows are appropriate. Represent LILT's quality function as a credible subject-matter authority in customer business reviews ...

issues, drive improvements, and enhance efficiency. Work closely with team members across Prime Financial Services to drive automation and implement innovative solutions that improve service delivery and reduce manual tasks for the Production Management Team. Communicate effectively with stakeholders to address challenges and provide timely updates. Develop … maintain strong working relationships with the business and aligned application and infrastructure support teams to enhance service delivery. Required qualifications, capabilities and skills: Bachelor's degree in STEM or related field, or equivalent experience. Proven experience in technical support or similar roles, preferably in applications support. Strong communication skills ...

subject matter expert and primary escalation point for complex queries. Team Management: Line-manage, mentor, and direct the daily workload of two support analysts. Service Delivery: Manage incoming incidents and service requests using Freshdesk and track technical issues, bugs, and escalations using Jira. Collaboration: Work closely with ...

both market driven and forward thinking, and to ensure the organisation has the technological capability and capacity to enable the agile development and delivery of new and improved products to provide stronger client experiences. You will actively bring new ideas, approaches, and insights to improve the work and develop … Main Responsibilities Responsible for the overall design and solution architectureinvolvinglargedata. Lead and maintain key design decisions and existing solution architecture documents. Demonstrate a Product delivery mindset, and drive capabilities and culture enabling expedited go-to-market strategies. Look for ways to reduce cycle time, increase velocity and increase release ...

senior leadership, you'll play a key role in helping customers maximise value from an innovative AI-driven platform that automates and transforms field service operations. Salary & Benefits £60,000 - £90,000 per annum, dependent on experience Leeds (office based) 30 Days Holiday + Bank Holidays (rising with service … Role Shape and grow the Professional Services function across onboarding, implementation and customer success, with a focus on continuous process improvement. Create scalable delivery methodologies, governance frameworks and operational standards. Lead customer-facing projects, managing scope, timelines, communication and commercial performance. Develop value-added services including consultancy, training, optimisation ...