451 to 475 of 611 Service Delivery Jobs in London

support vendor until case closure. General IT administration and implementation on Windows server environment and MS365 portal. IT element configuration including day-to-day service delivery. PC, and mobile device management Requirements : Strong knowledge of Windows OS, Microsoft 365, Entra ID, and Intune, Exchange, Share point, and Defender. Experience ...

support vendor until case closure. General IT administration and implementation on Windows server environment and MS365 portal. IT element configuration including day-to-day service delivery. PC, and mobile device management Requirements : Strong knowledge of Windows OS, Microsoft 365, Entra ID, and Intune, Exchange, Share point, and Defender. Experience ...

rather than project delivery. Why Social Housing & Local Authority Experience Matters The public sector faces major regulatory and operational pressure around data quality and service delivery. Your industry context gives you a distinct advantage: System Understanding: Knowing how housing and council back-office software operates allows you to solve ...

around the globe. Drive profitable and sustainable work-winning and maintain up-to-date forecasting for the team and input to the wider MEP service delivery. Oversee team performance including work pipeline, finance, and operational management. Work with clients, developers, contractors and architects to build relationships and secure ...

success. Act as the primary advocate for customers, channeling their feedback and insights to drive continuous improvement across all areas, including product development and service delivery. What You'll Bring: A Bachelor's degree or higher is preferred for this role. An extensive professional history spanning 7-10+ ...

Assist in gathering customer requirements to prepare project plans and timescales of delivery. Work through customer specifications and develop solutions in line with project delivery requirements. Take ownership for technical delivery. Produce High Level and Low Level Network Design documentation. Carry out Network Project implementation tasks. Work closely with … departments to ensure project and service delivery meet customer expectations. Work closely with the Network Engineering Manager to assist in the continual development of the team. Job benefits Pension Scheme Life Assurance Health & Dental Insurance Financial Wellbeing & Will Writing Wellbeing Support Programme (EAP) 25 Days Holiday & Holiday ...

strategy through to successful execution. Acting as a strategic advisor, bringing insights on market trends, emerging technologies and workplace transformation. Collaborating with sales, technical, service delivery and leadership teams across Ricoh's global business. Leading and inspiring cross‐functional virtual teams to deliver exceptional customer outcomes. Ensuring operational … excellence, customer satisfaction and delivery against commercial commitments. Achieving ambitious growth, revenue and profitability targets within a global enterprise environment. #RicohEurope You will ideally have We're keen to speak with commercially driven account leaders who have experience managing and growing strategic enterprise customers within technology, managed services, digital ...

Identify opportunities across NSC’s capabilities, including network, infrastructure, field services, professional services, managed services and global support. Build strong relationships with technology partners, service providers and other relevant industry stakeholders to generate new routes to market. Lead commercial negotiations and structure agreements that deliver value for both … customer and NSC. Work closely with Solutions, Operations, Service Delivery and Executive Leadership to develop and close complex opportunities. Maintain a strong understanding of the UK technology market, competitors, customer requirements and emerging opportunities. Own new-logo, revenue, margin and pipeline targets. Maintain accurate CRM activity, opportunity management ...

priorities and shape the development of our digital services. You will also analyse and define the current and target state for each product and service, assess cost-effectiveness and risk, and develop structured improvement plans with clear priorities, milestones and outcomes. A formal IT product management background … future platforms — ensuring each product is delivering value to the homes. Analyse and define the current and target state for each product and service, estimating cost-effectiveness, identifying points of risk and opportunity, and assessing the strengths and weaknesses of current provision. Create structured improvement plans for each product ...

their senior leadership team within the Digital practice. These pivotal roles are designed for strategic leaders who excel at the intersection of complex programme delivery, digital product management, and multi-stakeholder coalition building. Operating across major public sector initiatives, successful candidates will lead large-scale transformation portfolios, scale digital … through lenses of technology. On-site: Remote First (1 day a month in London) Whether your expertise lies in scaling digital platform delivery models or navigating complex political, technical, and commercial ecosystems, these roles offer a platform to lead high-profile initiatives that improve outcomes for communities. About ...

feedback and customer insight with the Product team Data and Insight Use Fantenna engagement reporting to produce insight and recommendations Support the automation and delivery of the Engagement Reporting across all customers Maintain accurate account records, renewal forecasting and activity logs in Attio (CRM) Commercial Growth Work alongside Account … Account Management Identify expansion opportunities and help build the commercial case Cross-functional Work closely with the wider Success & Support team, ensuring smooth delivery-to-live transition, proactive engagement once live, and resolving issues quickly Feed customer insight into Product and Commercial About you 3+ years in a Customer ...

innovative services at the heart of Capstone’s investment strategies. We’re looking for a highly motivated technologist driven to provide exemplary customer service in a global environment. You’ll partner with professionals across the firm to deliver cutting edge solutions to interesting problems. The ideal candidate … firm. Our future colleague has these skills: 3-5 years working experience, ideally in the financial sector, centered in asset management or alternative investments. Service-oriented mentality; focusing on exceptional responsiveness, accountability, timely completion of tasks, and teamwork to ensure customer satisfaction. Excellent verbal and written communication skills. Diligence ...

York, Brno, Sydney, and Johannesburg, we are fundamentally reshaping the global B2B economy. Your Role At Vertice You will own Vertice's procurement service delivery for the Mid Market segment in the UK, building a foundation of trust and robust action plans for our customers in this segment. … setting and tracking performance across your team. Customer Strategy & Playbooks: Develop personalised procurement strategies for Mid Market accounts and build procurement playbooks that keep delivery consistent at scale. Strategic Sourcing: Develop and execute strategic sourcing plans, negotiate complex SaaS deals, and manage key SaaS partner relationships across the largest ...

digital and technology consultancy delivering impactful digital transformation programmes and user-centred services. Our multidisciplinary teams bring together business analysis, product, design, delivery and engineering expertise to solve complex challenges and improve services for users. Role Overview We are looking for an experienced Business Analyst to bridge … between business stakeholders and delivery teams, ensuring business needs are translated into clear, actionable requirements and effective digital solutions. You will work closely with Product Managers, Developers, Architects, Designers, Testers and other stakeholders throughout the project lifecycle. You will play a key role in understanding user needs, analysing business ...

Overview As a TSW data engineer you will be a key member of a dynamic media activation team, and a critical part of our service delivery to clients. You will oversee the integrity and evolution of our reporting and attribution platforms. Day to day you’ll be responsible … investigate new data sources and devise the business logic to get to the desired output. You will work closely with our head of digital delivery to create bespoke marketing intelligence reports for clients, bringing together data from multiple sources to enable campaign activation and automation. As part of this ...

distribution environments and wider supply chains - and will be able to identify opportunities where NSC can improve resilience, simplify operations, reduce cost and enhance service delivery. This is a genuine hunter role. You will be expected to build your own target-account strategy, create opportunities through proactive business development … negotiation and close. Develop a deep understanding of each target customer's business, technology environment and operational challenges. Identify opportunities where NSC can improve service resilience, operational efficiency, cost, customer experience and technology performance. Position NSC's capabilities across network, infrastructure, field services, professional services, managed services and global ...

efficient services for colleagues and customers. The Cloud Operations Engineer collaborates with technology teams, business stakeholders and external partners to enhance operational effectiveness, drive service improvements and support the successful delivery of technology solutions. About Just We help people achieve a better later life. That's our purpose … with product owners, architects and technology teams to design and deliver technology solutions. Monitor platform health, investigate issues and take proactive action to maintain service availability and performance. Identify and implement opportunities to improve operational processes, automation and efficiency. Build and maintain effective relationships with business stakeholders, technology teams ...

exciting opportunity for an exceptional, experienced Senior Event and Conference Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: To lead the team … going preventative maintenance including daily checks on all equipment in the building. To be an ambassador- approach and professionalism is extremely important. Customer service skills are essential along with the ability to work calmly under pressure and resolve any issues quickly and professionally. To be very presentable and able ...

managing environment configurations, overseeing deployments, and integrating data governance and release processes. This role is essential for maintaining robust system performance and ensuring seamless service delivery across development, testing, and production platforms. Responsibilities Serve as the technical lead and subject matter expert for NEC system configuration and environment … deployment activities across technical and business teams. Develop and maintain release management processes and deployment documentation. Implement rollback procedures and emergency fixes to minimize service disruption. Ensure all releases are thoroughly tested and approved before implementation. Requirements: Significant experience configuring and managing NEC Housing and/or Asset Management ...

involved. So, what are you actually taking ownership of? You'll lead the Group Information Security and Cyber Operations function, owning the development and delivery of the cyber security strategy and roadmap. That spans cyber operations and incident management; security risk, governance and compliance; cyber resilience and business continuity … matters most. This isn't happening in isolation. You'll sit on the IT Senior Leadership Team, alongside the Group Heads responsible for Architecture, Service Delivery, Software and End User. Your influence will extend beyond your own function. You'll contribute to the direction of the wider ...

requisition id: JR000407# **Job Description****The Role**The Triage Analyst is responsible for the end-to-end coordination, assessment and management of issues and service requests raised through the triage function. Acting as the first point of operational and technical assessment, the role performs initial investigation, impact analysis … business and technology teams, coordinating the timely management of issues, facilitating effective communication with stakeholders and ensuring adherence to issues management processes, governance and service standards. Through analysis of operational data, incident trends and service performance, the Triage Analyst identifies opportunities for continuous improvement, supports informed business decision ...

role. The Role Reporting to the IT Operations Director, you will act as the technical authority for the new office environment, working alongside the Service Delivery and Project Management teams. Your responsibilities will include: Cisco Meraki design, configuration and deployment across switching, wireless, firewalls and SD-WAN. Design … operational handover documentation. About You We are looking for a senior infrastructure/technology contractor who is comfortable getting hands‐on and owning technical delivery rather than simply managing suppliers. You will bring strong practical experience across Cisco Meraki, networking, firewalls, SD‐WAN, wireless and workplace/meeting-room ...

instrumental in maximising value for our customers. This is a key role, with responsibility for delivering great outcomes to our customers through the delivery of commercial strategies and negotiating SaaS purchases and renewals with their vendors. Responsibilities You’ll be accountable for Vertice’s service delivery into … vendors. You’ll be a creative thinker that challenges customers and suppliers to help reach desired outcomes. You are an expert in driving the delivery of commercial change in organisations, who can manage stakeholder expectations, provide constructive challenge and ensure all key objectives and timelines are met. You will ...

that support our long-term growth ambitions. Working at the intersection of HR, Technology, and Business Transformation, you'll influence strategy as well as delivery, ensuring our SuccessFactors platform enables an exceptional employee experience while supporting operational excellence across the organisation. What You'll Be Doing As the SuccessFactors … operational runbooks. Support go-live and hypercare activities, ensuring smooth transition into BAU support. Work with HR, Payroll, IT, and external vendors to ensure service delivery and compliance with governance standards. #RicohEurope You will ideally have We're keen to speak with professionals who have deep expertise ...

lead a group delivering enterprise data products and services. You will manage client engagements, guide technical decision-making, and partner with sales, TAMs and service delivery to meet complex data integration needs. You’ll drive adoption of best practices, mentor engineers, and communicate with senior client technologists ...