526 to 550 of 612 Service Delivery Jobs in London

model. You will nurture C-level relationships, champion customer success, and drive growth by expanding Workday’s footprint within key accounts while ensuring exceptional service delivery #J-18808-Ljbffr ...

Amazon MGM Studios Technology Operations is seeking a TechOps & Support Engineer to help drive the execution and improvement of key service delivery processes across global productions. You will provide first and second tier technical support, troubleshoot hardware and software, and partner daily with cross-functional teams. A strong ...

maintain momentum across IT operations and key technology projects. Responsibilities Lead and develop the IT team, with clear priorities and accountability. Oversee IT operations, service delivery and resilience. Improve infrastructure, device management and security. Support AV services and the Dynamics 365 CRM/CMS transformation. Manage suppliers, budgets ...

playbook: target list, script, pricing, objection handling. Push the motion toward self-serve so revenue stops scaling with headcount. Onboarding, QR deployment into buildings, service delivery and support. Built a sales process from scratch rather than inherited one. Developed junior salespeople into competent ones. Comfortable owning a number ...

Tasty’s solutions. WHAT YOU'LL BRING Proven experience in pre-sales engineering in a SaaS environment, with 5+ years supporting sales and service delivery for enterprise clients. Confidence in customer-facing communication, technical analysis, solution positioning, and navigating complex RFI/RFP processes. WHY YOU'LL LOVE ...

opportunities by aligning Colt's solutions to customers' evolving global connectivity, cloud, security and digital transformation requirements. Coordinate internal resources across sales, solution engineering, service delivery and product teams to execute account strategies. Lead complex commercial negotiations, contract renewals and global framework agreements. Develop a deep understanding ...

opportunities by aligning Colt's solutions to customers' evolving global connectivity, cloud, security and digital transformation requirements. Coordinate internal resources across sales, solution engineering, service delivery and product teams to execute account strategies. Lead complex commercial negotiations, contract renewals and global framework agreements. Develop a deep understanding ...

Intapp in London is seeking a Solution Engineer to join the Services Delivery team. You will implement Intapp solutions across client environments, translating complex business needs into robust configurations and scalable integrations. The role involves leading client workshops, developing integrations with Boomi, Intapp Integrate and SQL Server, delivering training ...

work, providing third-line IT support to internal and external customers. The postholder will manage and own incidents through to successful resolution, ensuring timely service delivery. They will work independently towards agreed objectives, manage their own workload and act as the lead technical specialist within their area of expertise. ...

organisational efficiency. About the Company Our client is a well-established and highly respected organisation with a strong reputation for excellence, collaboration, and service delivery. They are committed to investing in technology, innovation, and modern ways of working, creating an environment where digital improvement and user experience … user journeys, and process improvement opportunities. Translate user needs into change requests, enhancement proposals, and practical digital solutions. Coordinate with third-party suppliers, managed service providers, and technical specialists to resolve issues and deliver successful outcomes. Manage application-related incidents, service requests, and enhancement activities from initiation through ...

Automate. Reporting and Presentation: Present findings and recommendations clearly to stakeholders and support operational performance through meaningful data insights. What Success Looks Like Timely Delivery of Reports: Successfully design and deliver a minimum of 5 key Power BI reports and dashboards that meet stakeholder requirements within the designated timelines. … actionable insights for operational improvement. Customer Satisfaction Reporting: Develop and deliver a comprehensive customer satisfaction report, highlighting key metrics and trends to enhance service delivery. Qualifications & Experience The ideal candidate for this role will have: Proven experience in a Reporting Analyst, Data Analyst, Data Scientist, or similar analytical role ...

organization that values growth, teamwork, and professional development. Who You Are: You are a seasoned IT professional with a deep understanding of IT Service Management (ITSM) principles and practices. With a strong technical background and leadership skills, you excel at guiding teams to deliver high-quality IT services. … ITSM policies, procedures, and workflows. • Oversee the configuration and administration of ITSM platform, ensuring it meets the needs of the organization and support effective service delivery. • Provide technical guidance and mentorship to team members, fostering a culture of knowledge sharing and continuous learning. • Analyze service performance metrics ...

Lead Technical Program Manager in Electronic Trading Services, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

will also be responsible for providing both remote and on-site technical support across multiple locations and taking ownership of endpoint incidents and service requests. Workingclosely with the service desk and the wider technology teams, the EUC Support Engineer ensures colleagues can work effectively both remotely and onsite. … resolve hardware, software, operating system, application and connectivity issues. Provide both remote and deskside support where required. Take ownership of complex incidents and service requests through to resolution. Maintain clear communication with colleagues throughout the lifecycle of incidents and requests. Identify recurring incidents and work with relevant teams ...

naturally curious, collaborative and comfortable working in complex environments. Essential Experience Experience working as a Business Analyst or Product Analyst within agile delivery teams. Strong requirements gathering, analysis and documentation skills. Proven ability to translate user needs into user stories, acceptance criteria and actionable product requirements. Experience facilitating workshops … Scrum, Kanban or SAFe. Experience using tools such as Jira, Confluence or GitLab. Ability to manage priorities and work effectively in fast-paced delivery environments. Excellent communication and stakeholder management skills. Desirable Experience Defence, National Security or Central Government project experience. Process modelling experience (BPMN or similar). Experience ...

ensuring the accurate, timely and controlled maintenance of client, adviser and account data across all systems. The role is accountable for delivering high-quality service, maintaining strong risk and control standards, supporting regulatory compliance and driving continuous improvement. This role plays a critical part in protecting data integrity, supporting … updates are processed accurately and within agreed SLAs. Act as an escalation point for complex cases and operational issues. Monitor team productivity, quality and service delivery. Ensure effective management of queues and backlogs. Risk, Control & Governance Maintain robust operational controls to protect client and business data. Ensure compliance with ...

remains trusted, accessible, consistent, and fit for purpose. This role is ideal for a technically strong data engineering professional who enjoys combining hands-on delivery with leadership and continuous improvement. What you will do? As our Data Engineering Lead, you will: Design, develop and maintain enterprise ETL/… forward-thinking Data & Analytics function. Success Measures Success in this role will be measured by: Reliability and performance of data pipelines and platform services. Delivery of high-quality, trusted data products. Reduction in data-related incidents and support issues. Improved data accessibility and adoption across the business. Successful implementation ...

will manage a multidisciplinary teamincluding Workshop Team Leaders, Repair Engineers, Technical Specialists andAdministrative Support, whilst also overseeing third-party logistics providersto ensure seamless delivery of services. KeyResponsibilities Lead the day-to-day operation of the technical workshop, ensuringthe timely repair, refurbishment and testing of returned equipment andassets. Provide leadership … Workshop Team Leaders, Repair Engineers,Technical Specialists, Stores personnel and Administrative staff to ensureconsistent service delivery. Ensure compliance with quality standards, repair procedures, healthand safety requirements and agreed service performance measures. Act as the senior escalation point for complex technical andoperational issues arising within the workshop. Plan ...

matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery. Job responsibilities Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility Uses … practices for analysis and documentation Promotes reuse-first, AI-assisted practices for analysis and documentation across the team, ensuring human review and alignment to delivery standards. Required qualifications, capabilities, and skills Formal training or certification on solutions analysis concepts and advanced applied experience Demonstrated experience using enterprise-authorized ...

role, you will provide specialist technical support across end-user computing, core applications and platforms. You will act as an escalation point for the Service Desk, resolving more complex technical issues and helping to maintain secure, stable and efficient technology services. You will support Windows, macOS, Android and mobile … Microsoft products, email platforms and business applications. You will also work with internal teams and third-party suppliers to resolve complex issues and improve service delivery. Main Responsibilities Timely and effective resolution of 2nd line incidents and service requests in line with defined SLA’s. Reduction in recurring ...

projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in CTO/ESP you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job Responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

systems, processes and ways of working across the employee lifecycle. Identify opportunities to redesign and automate HR workflows, improving efficiency, user experience and service delivery. Champion the adoption of AI and emerging technologies across HR, translating innovation into practical business impact. Oversee the development of the firm … high-performing global HR Technology & Reporting team, fostering innovation, collaboration and continuous improvement. Drive organisational change, stakeholder engagement and adoption strategies to ensure successful delivery of transformational programmes. Partner closely with HR leaders, IT, Innovation, Finance, Data Privacy and other business functions to deliver integrated solutions. Lead engagement with ...

looking for a Cyber Security Manager to act as the trusted operational partner for enterprise customers using managed cyber security services. You’ll own service governance, customer success, continual improvement and major incident coordination, helping customers strengthen their security posture while ensuring exceptional service delivery. This … highly visible role that combines cyber security expertise, customer engagement and service leadership across SOC, SIEM, MDR, threat intelligence and incident response services. What You’ll Be Doing Act as the primary customer contact for managed cyber security services. Lead service reviews, governance meetings and operational forums with ...

Mercor is seeking senior IT services and consulting professionals to build evaluation tasks for AI systems operating in Fortune 500 enterprise consulting and technology delivery contexts. The workflows are calibrated to the engagement scale, stakeholder complexity, and delivery stakes of Fortune 500 and large public company consulting engagements. … Contributors design enterprise consulting scenarios, draft reference outputs, and write rubrics that capture how senior F500 consulting and delivery leaders think. Key Responsibilities Construct enterprise consulting scenarios spanning $1M+ engagement values, multi-stakeholder steering committees, and complex statement-of-work (SOW) and procurement cycles at F500 accounts. Build consulting ...

projects. Distinct product portfolio: Industry Knowledge: Current Experience working in the Financial&Regulated/HLS industry. Product-Specific Requirements: Core Clouds (Sales Cloud & Service Cloud): Familiarity with Sales and Service capabilities, including pipeline management, forecasting, case management, and omni-channel service delivery. Understanding of how enterprise sales … service teams operate and derive value from CRM platforms. Experience guiding customers through Sales and Service adoption, optimization, and expansion. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus (Administrator, Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant). ...