151 to 175 of 184 Service Delivery Jobs in the South East

alongside our Business Development and Account Director teams, cross-selling and up-selling through the development and positioning of innovative workforce and HR-related service solutions. Through your leadership, you will drive the evolution and impact of the ES portfolio - identifying opportunities to enhance existing services, developing new propositions … Identify gaps in the current ES offering and shape new HR and workforce propositions that respond to client needs and market demand. Work with service delivery, product, and transformation teams to design, test, and launch new services, ensuring readiness and alignment with best-practice HR models. Develop compelling ...

site meetings Generate quotations and follow up opportunities to secure business Work closely with branch teams and internal sales departments to ensure excellent customer service delivery Increase market share and identify opportunities for growth within the territory Monitor competitor activity and local market trends Deliver against agreed sales ...

national regulation body in the UK is seeking a Chief Digital and Information Officer to lead their digital transformation and enhance service delivery. The successful candidate will drive strategic leadership in technology integration, oversee information governance, and manage stakeholder relationships. Applicants should have a strong background in cybersecurity ...

exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with rapid company growth plans taking the business ...

Leveraging your deep IT market insight, you will act as a primary advisor to internal stakeholders, helping to shape the future of our digital service delivery. Details: Title: Category Manager Salary: 55,000- 68,000 DOE Contract: Permanent, full-time Location: Portsmouth, hybrid working (3 days a week ...

more complex issues and supporting the team during periods of high demand. You'll work across the wider business to improve support processes, define service standards and ensure customer feedback is used to help inform future product improvements. Key areas of responsibility include: Leading, coaching and developing the support … Success teams Identifying opportunities to utilise AI and automation within support Managing and optimising support tooling, including Freshdesk and HubSpot Supporting global consistency of service delivery and support processes Developing and maintaining support documentation and knowledge resources About You We're interested in speaking with candidates who have ...

Director role with enterprise-wide impact. This is a strategic leadership position focused on leveraging digital, data, and technology to improve operational performance, simplify service delivery and enhance outcomes for both customers and employees. The Role As Digital Transformation Director, you will shape and lead the organisation … technical position. You will play a critical role in enabling the organisation to: Improve profitability through automation, integration, and enhanced performance insights Develop new service offerings, supporting future programmes and market opportunities Drive organisational transformation, enabling a more integrated and scalable operating model Support sustainable growth, building digital foundations ...

repairs, managed print (MPS), conference-room AV and VIP support, Tech Bar services, hardware builds, and software support as part of the wider service delivery model. Due to account requirements, applicants should be sole UK national and either hold or be willing to undergo DV clearance. . click ...

complex sales cycles from early engagement through to close, in both direct award and tender environments Develop new opportunities aligned to NHS priorities and service delivery needs Build and manage senior NHS stakeholder relationships across clinical, operational, and commercial functions Work closely with commissioning, clinical and delivery ...

week: MARS has partnered a global consultancy to recruit a permanent Network Security Operations Manager to join a talented IT function. This strategic delivery partners work, spans both private and public enterprises on a global basis, delivering real impactful change, improvements and transformation for their clients. With an amazing … strategy and governance functions. As the Network Security Operations Manager , you will drive operational excellence across all group companies and international territories, ensuring the delivery of a consistent, scalable, and high-quality security and network operations service as the business continues to grow globally. Key responsibilities include: Leading ...

organisation’s compliance with all applicable laws, regulations, and standards in the areas in which it operates Design, build and improve legal processes and service delivery models Recruitment and development of junior members of the Legal Department Management of outside counsel Essential Skills, Qualifications & Experience: Fully qualified lawyer ...

eyes' for IT, you'll be responsible for maintaining and supporting network, server, and site infrastructure, while playing a key role in project delivery and service improvement. You'll work across data centre operations, infrastructure support, and stakeholder coordination to ensure seamless IT service delivery. Key Responsibilities … Nordic locations This is a fantastic opportunity to join a high-performing IT environment where you'll have real impact on infrastructure reliability and service delivery. Apply now or get in touch to find out more. If you receive suspicious outreach claiming to be from us, please contact ...

with senior business stakeholders to ensure IT priorities support and enable wider organisational objectives. Lead the management and support of business applications, embedding structured service management practices and agile delivery approaches. Support the ongoing evolution of the IT landscape, contributing to regional alignment and the move towards greater … relationships, ensuring suppliers deliver against expectations and provide measurable business value. Encourage innovation and continuous improvement, identifying opportunities to enhance systems, processes, and overall service delivery. Candidate Profile Educated to degree level in Computer Science, IT, or a related field. Demonstrated experience (5+ years) in IT leadership or consulting ...

annum Working Hours: 9am – 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. We pride ourselves on exceptional customer service … complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting ...

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising … ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). 6 month contract ...

Remote Technical Support Engineer Location: Milton Keynes (Office-based) Hours: Full-time, 37.5 hours per week (Mon–Fri, between 08:30–17:30) Department: Service Reports to: Customer Support Centre Manager About the Role: We are seeking a highly capable Remote Support Engineer to join our clients Customer Support … train users on correct usage, maintenance and safety procedures. Support customers via phone, video and remote-assistance sessions. Escalate unresolved cases to field service or technical specialists. Identify required parts for field visits when needed. Record all actions and troubleshooting steps within MS Dynamics. Service Quality & Repair Efficiency ...

with Solutions Architects and other technical specialists. Design and implement comprehensive solutions that address intricate client requirements and drive business transformation. Strategic Client Engagement & Delivery Build and maintain strong relationships with senior client stakeholders. Identify strategic opportunities within client organizations and articulate value propositions. Lead complex client conversations … Project Leadership Take ownership of critical workstreams or complex aspects of large-scale projects. Provide guidance and expertise to project teams to ensure successful delivery outcomes. Partner with Delivery Managers on strategic project planning, risk mitigation, and resource allocation. Lead solution design sessions and technical discovery workshops with ...

highly skilled and motivated Senior Software Developer to join our newly formed Automation and AI team. This is a key role supporting the delivery of our digital transformation strategy, with a focus on building scalable, secure, and user-centred solutions using Microsoft technologies. As part of Kent Police … commitment to innovation and public service, you will play a pivotal role in developing, and delivering robust automation solutions using Power Apps, Power Automate, and related Microsoft 365 technologies. You will support the technical implementation of our Centre of Excellence (CoE) and ensure the secure and scalable deployment ...

recommendations to improve security posture. Ensure adherence to operational processes, SLAs, KPIs and security policies. Drive continuous improvement across SOC processes, tooling and service delivery. Essential Skills & Experience Current Developed Vetting (DV) Clearance . Strong experience administering and tuning SIEM and SOAR platforms. Hands-on experience with technologies such … Perl or similar. Understanding of network forensics, threat intelligence and cyber threat detection methodologies. Knowledge of ISO 27001:2022 , MITRE ATT&CK , and IT Service Management principles. ...

fostering strong, strategic relationships with our clients. You will be the trusted advisor, ensuring that our partners maximize the commercial benefits of our service while driving long-term contract success. Through proactive client engagement, data-driven insights, and innovative problem-solving, you will champion our mission to enhance workforce … suite, providing a procurement platform which enables clients to procure and manage Statement of Work contracts in a compliant, streamlined and consistent manner. Our service involves a combination of an intuitive software platform and subject matter procurement specialists supporting clients with projects of all size, scale and complexity. Client ...

point for complex infrastructure issues. Develop and maintain technical standards, procedures, and documentation. Work closely with internal teams and third-party suppliers to support service delivery. Essential Experience We are looking for candidates who have previously worked as: Senior Infrastructure Engineer Azure Infrastructure Engineer Microsoft Platform Engineer Senior Systems … deep Microsoft expertise with a proactive, ownership-driven mindset. The ideal candidate will be comfortable balancing operational support, infrastructure improvement, security compliance, and project delivery whilst remaining hands-on with the technology. If you are looking for a role where you can make a genuine impact on a complex ...

evolves the knowledge base by authoring and reviewing technical articles, playbooks, and SOPs to ensure consistency and operational excellence. Leads post-incident reviews, driving service recovery, documentation, and implementation of preventive measures across teams and vendors. Provides expert-level guidance on specialized security domains and technologies, ensuring comprehensive … solutions across diverse technology stacks. Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. Recognized as a strategic problem solver with a track record of resolving complex security challenges independently and leading cross-functional teams through ambiguity. ...

Line Support Customer Service Agent Annual Salary: Competitive Location: Kingston upon Thames, KT1 Job Type: Full-time, Hybrid Day-to-day of the role: Serve as the initial point of contact for partners, providing prompt and effective technical support to resolve queries and issues via our ticketing system … capabilities, enabling account managers to effectively communicate the value proposition of our solutions to clients. Collaborate with suppliers and internal teams to ensure efficient service delivery. Perform various administrative and ad hoc duties as required. Required Skills & Qualifications: Previous experience in a customer support role, preferably within a service ...

Software team in the Programmes area of STS Defence, developing and maintaining software throughout the Software Development Lifecycle from requirements elicitation, through to in service delivery. The post will provide technical leadership on software projects for key stakeholders and on software development activities undertaken by the company. This includes … changes through change control process as part of spiral development. Continuous improvement of Software Engineering capabilities, maintaining a leading edge capability Leading the planning, delivery and assurance of software work packages and ensuring software engineering process and best practice followed Oversight, direction and guidance to the allocated project team ...

improvements, and act as a senior point of escalation. You will support and enhance cloud platforms while ensuring high standards across networking, security, and service delivery.This role is ideal for someone with strong cloud and network experience who enjoys ownership, solving complex issues, and working in a fast-paced … firewall, and connectivity issues Manage and maintain firewall configurations (FortiGate preferred) and network security controls Monitor and improve cloud and network environments, driving continuous service improvement Automate deployments, reporting, and administrative tasks (including SharePoint where applicable) Work closely with internal teams and external suppliers to deliver robust solutions Maintain ...