151 to 175 of 331 Service Delivery Jobs in the South East

would suit an experienced 2nd/3rd line engineer looking to take on a formal leadership role. You will bring your IT knowledge, customer service experience, and team coordination skills to deliver an efficient, approachable, and streamlined approach to resolving IT issues. As the Onsite IT Supervisor, you will … guiding the onsite support team on a day-to-day basis Acting as an escalation point for technical issues where required Coordinating incidents and service requests with the customer Ensuring clear and effective communication between the client and support teams Delivering excellent customer service through efficient ticket management ...

Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will … senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist ...

Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will … senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist ...

agenda. The post-holder will work closely with the Senior Management Team and operational staff to ensure data-driven insights underpin operational planning and service delivery. Main duties of the job Collect, validate, and analyse operational and performance data to spot risks, trends, and improvement opportunities Produce accurate reports … escalation and maintain IT asset registers and security incident reporting Support new system rollouts and help teams resolve day-to-day technical issues affecting service delivery About us DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide ...

Objectives Manage customer expectations, ensuring the customer and key stakeholders are aware of any risks and/or changes that might affect the overall delivery of their Services.Plan and organise all activities to coordinate releases and interdependencies.Identify and understand risks to the delivery of services … minimise or mitigate any risk to service delivery to customers.Maintain strong relationships and perform an advisory role with multiple internal stakeholders to ensure ongoing process adherence, which can be measured and fed back to relevant teams. Proactive in the identification and understanding of risks to the delivery ...

sits within the Digital Workspace team, supporting our M365 stack and driving innovation in collaboration and tooling. You’ll work closely with Software Engineering, Service Delivery, and Project Delivery teams to ensure applications are supported and projects delivered to the highest standards. What you will be responsible … ServiceNow and ITIL processes. Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift ...

Zscaler Client Connector (ZCC), helping to strengthen security controls while enabling a modern, distributed workforce.Partnering closely with cybersecurity, networking, identity, endpoint, cloud, infrastructure, and service delivery teams, you will design, implement, and support secure access solutions that improve user experience, reduce operational risk, and advance KBR's Zero … remediation activities.Create and maintain technical documentation, operational standards, implementation guides, support runbooks, and knowledge transfer materials.Collaborate with cybersecurity, networking, endpoint, cloud, infrastructure, and service management teams to improve secure access capabilities and operational maturity.Support strategic initiatives including Zero Trust transformation, SASE adoption, VPN modernization, tenant migrations, divestitures, and enterprise ...

Client Connector (ZCC), helping to strengthen security controls while enabling a modern, distributed workforce. Partnering closely with cybersecurity, networking, identity, endpoint, cloud, infrastructure, and service delivery teams, you will design, implement, and support secure access solutions that improve user experience, reduce operational risk, and advance KBR's Zero … activities. Create and maintain technical documentation, operational standards, implementation guides, support runbooks, and knowledge transfer materials. Collaborate with cybersecurity, networking, endpoint, cloud, infrastructure, and service management teams to improve secure access capabilities and operational maturity. Support strategic initiatives including Zero Trust transformation, SASE adoption, VPN modernization, tenant migrations, divestitures ...

remain effective, reliable and fit for purpose.Lead and support system upgrades, enhancements, testing and user acceptance activities.Drive automation and continuous improvement initiatives to enhance service delivery and self-service functionality.Produce, analyse and validate key pension reports and management information.Lead on major annual and cyclical projects, including Annual ...

lettings, leasehold and tenancy management. They will translate complex regulatory and operational requirements into clear, efficient processes and controls, helping to improve compliance, service quality, operational efficiency and customer satisfaction. This role is a temporary contract with an initial contract length of 6 months with the possibility to extend. … electrical, fire safety, water hygiene, asbestos and lifts. Map and optimise end-to-end business processes across repairs, voids, lettings and other key service areas. Identify challenges, risks and opportunities to improve efficiency, cost control, quality and turnaround times. Translate statutory and regulatory requirements into effective business processes, controls ...

plan projects or workload forecasts. Manages and approves expenditures for accounts in line with the established policies and procedures. Manages complex relationships between delivery and consumer groups to ensure good client relations. Identifies and manages service improvements to increase customer satisfaction. Manages and ensures delivery of projects … meet client and company expectations and needs. Partners with functional areas or departments to integrate new, enhanced and existing service offerings for accounts. Supports developing new business proposals and introduces new technology to enhance business solutions. Selects and hires employees. Trains and evaluates employees to enhance their performance, development ...

play a key role as they scale The Role We are looking for a Director of Business Systems and Transformation to lead the delivery of a growing internal transformation portfolio. This is a role for someone who can turn business priorities into successfully delivered change across business systems, integrations … automation, data flows and technology enabled process improvement. This is first and foremost a transformation and delivery role. The successful candidate will also carry overall responsibility for the internal IT function, accountable for its reliability, security, resilience and effectiveness, while delegating routine operational activity and day to day team ...

immersive and digital learning through research, networking and professional development. Project and Collaboration Manage delegated project responsibilities for immersive technology and AI initiatives, ensuring delivery aligns with College objectives. Learning Resource Centre (LRC) Support Work as part of the LRC team, providing cover and support when required. Support student … troubleshooting hardware and software issues and liaising with IT colleagues. Assist with the organisation, maintenance and use of Learning Centre equipment. Provide front-line service at LRC service points, supporting learners to access resources, technology and digital tools. Help create online and paper-based guides and materials ...

Penetration Testing services, alongside broader Security pre‐sales engagements.The role works closely with Account Managers, Sales Specialists, Vendor Managers and our internal and external delivery resources to ensure Security opportunities are correctly qualified, accurately scoped and commercially sound. This is a customer‐facing role with ownership of scope quality … Governance)Data Security (eg. DSPM, DLP, Encryption, Insider Risk, HSM)Network Security (eg. NGFW, NAC, NDR, SASE, SSE, Secure SD-WAN)KEY RESPONSIBILITIES: Service scoping and SOW preparationWork closely with internal stakeholders to scope service requirements and opportunities.Prepare accurate, high quality Statements of Work for Service Delivery.Ensure ...

regulated environment. You will play a key role in maintaining resilient, secure, and high performing services, driving continuous improvement initiatives, and contributing to the delivery of critical business and operational outcomes across the organisation.This is a permanent, full-time position based in Aldershot, Basingstoke, Salisbury, Southampton, or Swindon. Only … implement corrective actions.Perform network upgrades, software patching, hardware refresh activities, lifecycle management, and capacity planning.Monitor network availability, performance, and utilization to ensure optimal service delivery and operational stability.Support backup, recovery, disaster recovery testing, high availability solutions, and operational resilience initiatives.Maintain network diagrams, configuration records, technical standards, and operational ...

work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver.KBR is looking for a Microsoft Intune Administrator.This is an opportunity to work in a specialist technical role supporting … Intune, Microsoft Configuration Manager (SCCM/MECM), Active Directory, Microsoft Azure and Microsoft Entra ID. You will work closely with infrastructure, cybersecurity, application and service management teams to troubleshoot endpoint, identity, application deployment and connectivity issues across cloud and on premises environments.This is a permanent full-time opportunity based ...

support - it requires ownership of live operational technology , including ticketing systems, validators, gates, kiosks, and other passenger-facing devices that are critical to daily service delivery. You will lead a multi-disciplinary team responsible for ensuring high availability, rapid incident response, and seamless customer experience across all front office … support and operation of front office systems and field devices , ensuring reliable performance across stations and customer environments. Oversee the delivery of L2 and L3 support services , with a strong focus on real-time operational impact and customer experience . Act as the senior escalation point for major incidents ...

work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver. KBR is looking for a Microsoft Intune Administrator. This is an opportunity to work in a specialist technical … Intune, Microsoft Configuration Manager (SCCM/MECM), Active Directory, Microsoft Azure and Microsoft Entra ID. You will work closely with infrastructure, cybersecurity, application and service management teams to troubleshoot endpoint, identity, application deployment and connectivity issues across cloud and on premises environments. This is a permanent full-time opportunity ...

internal users and engineering teams. This is a varied role with a strong operational focus, covering infrastructure support, systems administration, troubleshooting, lifecycle management and service improvement across a mixed technology estate. You will work closely with platform engineers, developers, security specialists and other stakeholders to support reliable service delivery and continuous improvement. Your career could develop within the DCC as it continues to grow or take you into the wider business as our digital and technical agenda evolves. Thales is a great place to work where diversity, integrity and a passion for what ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Manager Service Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate … plan projects or workload forecasts. Manages and approves expenditures for accounts in line with the established policies and procedures. Manages complex relationships between delivery and consumer groups to ensure good client relations. Identifies and manages service improvements to increase customer satisfaction. Manages and ensures delivery of projects ...

Benefits Are you already the technical escalation point within your IT Support team? Do you enjoy solving complex technical issues, mentoring colleagues and driving service improvements? We're recruiting for a Senior Technical Support Analyst to join a growing internal IT team, acting as the bridge between the Service … developing the team's knowledge base, documenting complex issues and solutions within Confluence to improve consistency, support future automation and strengthen long-term service delivery. Key Responsibilities Act as the senior technical escalation point for complex support issues Mentor and coach Technical Support Analysts, helping to develop the wider ...

network security controls to ensure secure, compliant and highly available infrastructure Monitoring network performance, capacity and availability, proactively identifying opportunities to improve reliability and service delivery Working closely with internet service providers, telecommunications partners and third-party suppliers to maintain service levels and deliver infrastructure enhancements … from analogue infrastructure to modern All IP networking solutions Producing and maintaining high-quality technical documentation, network diagrams and operational procedures Contributing to continuous service improvement initiatives while ensuring compliance with industry standards and data protection requirements What You Will Need to Apply: The ideal candidate for this role ...

accountable for ensuring system is secure, resilient, and aligned with evolving business needs.Day-to-day, you’ll lead on system design, integration, and service improvement initiatives, working closely with stakeholders across geographies to deliver high-quality outcomes. By combining deep technical expertise with strategic insight and mentoring capabilities … including role-based access controls, change management, audit readiness, data protection, and adherence to organisational policies and best practicesLead system support, incident resolution, and service delivery, acting as an escalation point for complex issues, coordinating with stakeholders, and ensuring system availability, performance, and service excellenceOversee integrations, data ...

Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

virtualisation platforms Deliver infrastructure upgrades, migrations and cloud adoption projects Implement security controls, patching, monitoring and disaster recovery Manage vendors, budgets, SLAs and service performance Act as 3rd-line escalation for complex issues Drive continual improvement across systems, processes and service delivery Requirements Experience leading small ...