151 to 163 of 163 Service Delivery Jobs in the South East

services are delivered against agreed KPIs and expectations. Acting as a key interface, it combines performance insight, supplier management, and technical expertise to protect service availability and drive improvement. Why this role matters; Transmission performance is fundamental to network reliability and customer experience. This role ensures strong control, visibility … accountability, proactively identifying risks and driving recovery before customer impact occurs. By embedding governance and continuous improvement, the role supports consistent, high‐quality service delivery. What you’ll be here to do; • Lead Transmission performance, ensuring delivery against KPIs and service levels • Develop reporting, governance, and performance ...

McCann Group, Retail247 now offers an even broader range of retail technology and support services. Their approach combines consultancy-led insight with practical technology delivery, ensuring solutions are tailored to real-world retail challenges and implemented for long-term success. With a proven track record of delivering measurable results … known retailers, managing and developing key customer relationships while ensuring clients maximise the value of our software and consultancy services. Working closely with Product, Delivery and Support teams, you will take ownership of a portfolio of customer accounts, acting as their primary point of contact and advocate within Retail247. ...

leadership for the Royal Navy’s Data and Navy Applications software house. This is a senior leadership role within a large-scale, multi-year delivery environment supporting thousands of uniformed personnel and civil servants. The postholder will set the technical direction for the software house, ensuring that digital products … services are aligned to Royal Navy priorities, wider Defence policy and standards, and good practice in secure, modern service delivery. Scope The Technical Director will define and maintain the target technical architecture and roadmap for the software house. They will translate operational and business needs into a coherent technical ...

role combining 1st, 2nd and some 3rd line support with responsibility for mentoring junior technicians, maintaining IT infrastructure and ensuring a first-class service for both staff and students. You'll work closely with the Technical Account Manager and wider Managed Services team, acting as the main onsite technical … records. Deliver approved technical changes and small onsite IT projects. Work closely with internal technical teams, third-party suppliers and stakeholders to ensure excellent service delivery. Skills & Experience Essential Previous experience in a 2nd Line or Senior IT Support position. Strong knowledge of: Windows Server Windows 10 & 11 Microsoft ...

regulators, customers, industry bodies, and key strategic partners. Operational Oversight Ensure operational excellence across all UK data center facilities, delivering maximum uptime, resilience, and service quality. Define, monitor, and report on KPIs related to availability, efficiency, maintenance performance, and service delivery. Ensure implementation and compliance with global operational … Regulatory Management Own and manage the UK operational budget, including forecasting, cost control, and financial performance. Drive cost optimization initiatives while maintaining performance and service quality. Ensure full compliance with UK legislation, including Health & Safety (HSE), environmental regulations, and energy compliance frameworks. Oversee governance, audit readiness, and regulatory reporting ...

reduce costs through standardisation, aggregation, and tail spend reduction. Build trusted relationships with internal stakeholders and suppliers, influencing at senior levels. Deliver excellent customer service through clear, proactive communication with internal and external partners. Drive continuous improvement in procurement processes to enhance efficiency and service delivery. Ensure compliance … wide range of stakeholders Strong organisational skills and ability to manage multiple workstreams Solid negotiation, influencing and resolution skills Outstanding communication skills and customer service ethic with strong stakeholder engagement capabilities Self-starter – resilient and tenacious under pressure and willingness to develop skills and experience Knowledge of the water ...

work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers, and end-users, ensuring maintenance … service requests are handled promptly and within SLA. Your role includes managing calls, scheduling engineers, and keeping all parties informed to ensure smooth service delivery. Our core hours are Monday to Friday, 8:30am5:30pm. The Support Centre operates 7 days a week with shifts between 6:00am9 ...

based Monday to Friday About the Role We are seeking an organised, proactive and experienced Business Support Lead to oversee the day-to-day delivery of administrative and business support functions across the organisation. This is a great opportunity for someone who enjoys creating structure, improving processes and ensuring … efficiently. You will coordinate administrative activities, support a small team and play a key role in maintaining high standards of organisation, communication and service delivery. This role suits someone who takes ownership, enjoys problem-solving and is confident coordinating workloads while supporting a busy and varied working environment. ...

Location - London (Hybrid) Duration - 6 Months (Initially) Ir35 - Inside (Must use an umbrella company) Main Accountabilities The Procurement Officer will support the delivery of the organisation's procurement strategy by providing high-quality procurement analysis, operational procurement support, supplier management, travel administration, and stakeholder engagement. The role will contribute … system access, user set-up and issue resolution. Maintain effective working relationships with the Travel Management Company (TMC). Monitor supplier performance and escalate service issues where necessary. Review and approve conference-related PCard transactions in accordance with organisational procedures and delegated authority levels. Stakeholder Engagement and Communication Build ...

Reading 6 Month Contract Hybrid Working (On site 2 or 3 days per week) To Start ASAP Your new company Step into a key delivery role within a large, forward-thinking Upper Tier Authority delivering a high-profile Local Government Reorganisation (LGR). This is a once … will reshape how services are delivered, bringing together multiple councils into a single, modern, unitary organisation. The programme is now moving from proposal into delivery, with a clear focus on pace, coordination and execution. As a result, there is strong demand for Project Managers who have recently been involved ...

Reading 6 Month Contract Hybrid Working (On site 2 or 3 days per week) To Start ASAP Your new company Step into a key delivery role within a large, forward-thinking Upper Tier Authority delivering a high-profile Local Government Reorganisation (LGR). This is a once … will reshape how services are delivered, bringing together multiple councils into a single, modern, unitary organisation. The programme is now moving from proposal into delivery, with a clear focus on pace, coordination and execution. As a result, there is strong demand for Project Managers who have recently been involved ...

progression, get in touch today and let’s talk about how we can fast-track your career! What You’ll Do As a Service Coordinator, you will manage the day-to-day coordination of resources and support services across multiple client sites, ensuring operational requirements are met efficiently … training activities, equipment hire, and travel arrangements. You will also maintain operational trackers, process purchasing activities, compile reports and timesheets, and provide exceptional customer service while ensuring accuracy, organisation, and attention to detail in all aspects of service delivery. Location: Farnborough (Hybrid Working) – This role is primarily based ...

team as we help shape a brighter way forward. About the Role As an Asset Experience Associate within JLL's Royal London Property Delivery team, you will serve as both strategic leader and operational expert for complex commercial property portfolios. This comprehensive role combines senior-level client relationship management … with professionalism and accountability. Identify how JLL can support the client needs and requirements and discuss with JLL client relationship team on how JLL service can be revised and improved. Maintain clear grasp of client's asset/portfolio strategy, drivers/values and articulate these to the wider ...