176 to 200 of 315 Service Delivery Jobs in the South East

customer change initiatives. Working across Product, Operations, Technology and Commercial teams, you will lead programmes covering customer migrations, partner onboarding, systems integration and new service delivery within a fast-paced telecoms environment. Key Responsibilities Deliver end-to-end projects from initiation through to successful implementation. Support new product … service launches. Manage customer and partner onboarding programmes. Deliver customer migration and transformation initiatives. Coordinate cross-functional teams across Product, Technology, Operations and Commercial functions. Manage project governance, RAID logs, reporting and stakeholder communications. Support business readiness, operational readiness and go-live activities. Drive process improvements and operational efficiencies. ...

Your Mission Take the reins of my client’s 2nd & 3rd Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What … Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team at the forefront of technology. Streamline Operations: Review, recommend, and implement processes ...

multi‐product or cross‐platform software solutions. Solution and/or process experience with one or more of the following is highly desirable: IT Service Management (ITSM), Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management ...

complex multi-product or cross-platform software solutions essentialSolution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management ...

depending on experience) OS Headquarters Southampton |Hybrid working (4 days in office) Who we are We are Ordnance Survey, Great Britain’s national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions … Ordnance Survey’s digital transformation. As Head of Services, reporting to the Chief Product Officer, you will define and lead the vision, productstrategyand delivery of a portfolio of digital services across our Government, Business and Consumer markets. You willoperateat the intersection of Product, Technology, Data and Customer functions, ensuring ...

Croydon and Bromley. As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, and additional demand, ensuring the continued delivery of high-quality, ITIL-aligned IT services. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high-quality IT support, advice and guidance … line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support tickets and updating staff on progress Resolving support tickets within SLA targets Re-routing or escalating tickets to the correct ...

SaaS Location - 3 days every week in the Wokingham office You'll join a fast growing PE backed SaaS company. You will lead the delivery of technology-enabled business transformation projects. You'll be accountable for turning business priorities into successfully delivered change across systems, integrations, automation, data … transformation and project-delivery. You'll be responsible for the reliability, security, and resilience of internal IT services. You'll coordinate the technology delivery needed to implement business outcomes and ultimately enable business growth. Business Systems and Transformation Director - Responsibilities Lead and deliver internal technology-enabled transformation and business ...

Croydon and Bromley. As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, and additional demand, ensuring the continued delivery of high-quality, ITIL-aligned IT services. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high-quality IT support, advice and guidance … line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support tickets and updating staff on progress Resolving support tickets within SLA targets Re-routing or escalating tickets to the correct ...

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford … join a leading UK law firm. This role will support the design, configuration and adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting.You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites ...

leadership and Subject Matter Expertise across SAP SuccessFactors and enterprise systems Manage system configuration, security, governance, and compliance Lead system support, incident resolution, and service delivery Oversee integrations, data management, and system lifecycle activities Collaborate with stakeholders, vendors, and third-party partners Drive continuous improvement, documentation, testing … Experience configuring, supporting, integrating, and optimising SuccessFactors modules Proven ability to shape system roadmaps and lead design and enhancement initiatives Strong governance, security, and service management knowledge Excellent stakeholder, vendor, and communication skills Results-driven with strong analytical and problem-solving capabilities Essential Qualifications: Technical degree in a related ...

Description:We now have an opportunity for a Model and Service Strategy Stream Lead to join our European Information Systems and Services department (EISS). This role will be based in the UK (Wantage). The Stream Lead is responsible and accountable in applying business and application expertise … return on investment.Lead business engagement defining requirements for projects and continuous improvement.Work with other leads to ensure proper integrated processes and solutions.Work with the Service Delivery team and third-party partners to identify and deliver application enhancements.Work with the business to ensure smooth deployment and effective change management.Ensure ...

Knowledge of identity and access management principles. Experience supporting Windows and Apple hardware environments. Familiarity with mobile device management (MDM) platforms. Experience using IT service management or ticketing systems. Experience creating and maintaining technical documentation. Confidence using AI tools to improve productivity and support operational processes. Strong communication skills … aspect of the role involves leveraging AI tools and automation. You'll identify opportunities to improve efficiency, automate repetitive activities and enhance service delivery through innovative solutions. Alongside this, you'll maintain accurate documentation, knowledge articles and system records while contributing ideas for continuous improvement. What ...

from start to finish. Maintain accurate and useful technical documentation covering client environments, configurations and processes. Work closely with wider technical teams to improve service delivery and resolve complex issues. Make effective use of AI tools and automation to improve efficiency and reduce repetitive manual work. Participate … This is a great opportunity for an experienced Support Engineer who wants a role that combines hands-on technical work, client engagement and project delivery , rather than being purely desk-based. You’ll have the opportunity to work across a varied range of technologies and environments, build strong client ...

e.g., enterprise security architecture, compute services, storage, large-scale networking, virtualization, data center, integration architecture (API), orchestration technologies (Kubernetes, Docker, open stack), systems resiliency, service support, Secure application development lifecycle management (DevSecOps), and service delivery). Lead through influence, communicate effectively through clarity of thought and demonstrated … strong technologist with pragmatic view and creative mind, and a natural collaborator with line of business security architects, engineers, developers, application owners, service providers, and senior management. Proven experience securing cloud software, platforms and/or infrastructures. Hands‐on experience as an engineer or architect with public cloud technologies ...

traditional account management role, nor is it simply a sales position. The role sits at the intersection of strategy, innovation, technology, commercial development and service delivery, helping to turn our client into a scalable, data-enabled workplace solutions business. You will be both visionary and practical. You will … Work Scheme Free Staff Parking 25 days holiday Dress Down Fridays smart casual Staff Referral Scheme Eye care vouchers Pension contributions after 3 months service Life insurance Electric car salary sacrifice scheme Key responsibilities You will lead the development and commercial growth for our client as a distinct service ...

Your Mission Take the reins of my client’s 2nd & 3rd Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What … Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team at the forefront of technology. Streamline Operations: Review, recommend, and implement processes ...

Manager Location : Woking area (office-based) Salary : £36,000£46,000 per year Job Type : Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is ideal for someone who enjoys … youll be doing Build strong, long-term relationships with a portfolio of client accounts Act as the main non-technical point of contact for service experience and engagement Own the client onboarding journey, ensuring a smooth and well-coordinated transition into managed services Ensure clients clearly understand their services ...

Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd/3rd line role within ...

Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd line role within an MSP Strong ...

wider NHS system. The successful candidate will play a pivotal role in shaping the future Property & Facilities Management operating model while supporting the delivery of the Trust's contribution to the New Hospital Programme (NHP). The Role You will lead the strategic transformation of Property & Facilities Management services … requirements of a new, digitally enabled healthcare estate. The role sits at the centre of a complex governance structure, engaging with programme boards, delivery groups, clinical and operational workstreams, Property & FM leadership teams, and national New Hospital Programme representatives. Key Responsibilities Lead all Property & Facilities Management (P&FM) matters ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … join a leading UK law firm. This role will support the design, configuration and adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting. You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites ...

summary To provide a comprehensive pharmacy service to the patients of the Greenwell Primary Care Network (PCN). The post holder will work as part of a multi-disciplinary team.The post holder will take responsibility for areas of medication safety within the practice and undertake clinical medication reviews … implement this appropriately within the workplace Demonstrate understanding of, and contributes to, the workplace vision Demonstrate ability to improve quality within limitations of service Review last years progress and develop clear plans to achieve results within priorities set by others Demonstrate ability to motivate self to achieve goals Demonstrate ...

have access to a range of employee benefits. Read more about these here.About The RoleThis is an exciting opportunity to join the Traffic & Capital Delivery Team as the Team Leader - Road Network Management.In this role, you will lead the team responsible for delivering the Council's statutory functions relating … management of non-statutory traffic management matters. The role combines office-based responsibilities with site visits, as required to support service delivery and operational needs.About The Team You’ll Be Working InYou will join the Traffic & Capital Delivery Team as the Team Leader – Traffic Network Management. ...

including architecture development, cyber security, programme and project management through to data engineering/analytics and AI. We have a long track record of delivery and are trusted to work on some of the UK Government's most important and sensitive projects. Roles and Responsibilities Collaborate with clients … develop strategies for future ICT service delivery, aligning with Government strategies. Define end-to-end architectures, including Business, Applications, Data, and Infrastructure. Create comprehensive User and Service Requirements Documentation. Deliver key Concept and Assessment Phase products. Support large ICT procurements by developing procurement documentation, evaluation strategies ...

supporting organisational objectives and maintaining compliance with relevant policies and legislation. Key Responsibilities IT & Infrastructure Manage the relationship and performance of the external Managed Service Provider (MSP), including SLA monitoring and service reviews. Oversee IT security, Cyber Essentials accreditation, IT assets, user access controls, backups, and disaster recovery … users. Line manage the Fleet Administrator and provide support to stakeholders. Contracts & Supplier Management Manage supplier relationships, contract renewals, and the contract register. Monitor service delivery, negotiate value for money, and approve invoices in a timely manner. Support budget management and work closely with Finance on supplier accounts. ...