176 to 200 of 260 Service Delivery Jobs in the South East

Strategic Account Engagement Develop trusted advisor relationships with key stakeholders. Identify cross-sell and upsell opportunities within customer accounts. Work closely with technical and service delivery teams to ensure successful solution implementation. Market Awareness Remain up to date with developments in: Managed Print Services, Microsoft technologies, Unified Communications ...

Performance reviews, etc).* Drive asset re-use (N365) and automation adoption to secure efficiencies e2e (focus on pre-sales and their continuity into delivery).* Provides pre-sales Operations support to the CU and SLs, ensuring proper governance.* Support implementation of EMEA CSS transformation & improvement initiatives … Engineering, Business administration, Big Data/computing/IT.* PMI certification.* Domain and Portfolio understanding, including the implications of technology transformation for both delivery and operations.* Strong Ericsson Knowledge.* Business, Commercial and Financial understanding.* Minimum 10 years of relevant experience.* Analytical Mind and problem-solving attitude.* Anticipates customer ...

Hampshire. You will join an expanding team responsible for maintenance, installation, troubleshooting and decommissioning of business-critical data centres. The role involves ensuring smooth service delivery, maintaining stakeholder communications, and covering hardware and data centre operations with IT service management responsibilities. #J-18808-Ljbffr ...

portfolio spanning AI and automation, Dynamics 365, Power Platform, Modern Work, Security and Managed Services, you'll help organisations address practical challenges around productivity, service delivery and digital transformation. What's on offer £60,000-£70,000 base salary. Uncapped commission. £5,000 annual car allowance. … fortnight: compress 10 working days into nine and take every other Friday off. 25 days' holiday plus public holidays, rising with service to 28 days, plus your birthday off. Holiday exchange scheme: buy up to 10 additional days or sell up to five. Private medical insurance, medical cash plan ...

HCLTech is seeking a seasoned Service Delivery Manager for London, with hybrid work at client site. The role requires extensive Information Security leadership, overseeing CSFC Operations and a 100+ member team to meet SLAs across multiple customers. Minimum qualifications include CISSP/CISA/CISM and at least ...

leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with … driving product adoption, and identifying upsell or cross-sell opportunities. They develop strategic success plans aligned with customer business strategies and manage product/service delivery in association with cross-functional teams. They work with account management teams in analyzing sales data and improving sales processes. What ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

market creation. The role will help ServiceNow and sovereign cloud providers address markets where customers require greater control over data, operations, infrastructure and service delivery, including public sector and highly regulated industries. This is not a traditional Partner Manager role. You will develop providers, propositions and repeatable approaches … residency, security, compliance, public sector or other regulated markets. Strategic business development, product strategy, consulting or new business creation. Enterprise software, software as a service, platform businesses, hyperscalers or infrastructure providers. Developing and scaling new partner-led business models across multiple countries, functions or organisations. You will be able ...

satisfaction. Represent the voice of the client and provide internal feedback to improve IDeaS products and solutions. Apply lessons from past experiences to enhance service delivery, collaborating with internal teams to improve processes and outcomes. Professional Development and Mentorship Participate in client events, such as conferences and training ...

A leading cybersecurity firm is seeking a Cyber Security Analyst in High Wycombe, UK, to support clients with services like Digital Risk Protection and Brand Management. Responsibilities include client onboarding, relationship management, and performance reporting. ...

drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Head of Partners – Delivery & Ecosystem Role Purpose Accelya is developing a network of strategic delivery partners — hyperscalers, global and regional systems integrators, and specialist implementation providers — capable … partner with already such as AWS, DXC, plus looking at the broader ecosystem for others not yet engaged. These partners are focused on delivery and technical capability rather than sales pipeline- success is measured in the quality, readiness and consistency of partner-delivered implementations into our Airline Customers ...

team that provide frontline support, dedicated account assistance and customer onboarding services. Working closely with senior stakeholders across the business, you'll help drive service excellence while ensuring customer issues are resolved effectively and efficiently Key responsibilities include: Leading and developing customer support and onboarding teams Managing customer escalations … ensuring timely resolution of complex issues Acting as the key link between customers, support teams and engineering functions Driving service improvements through process, systems and people developmentSupporting key customer accounts and attending customer meetings when required Monitoring team performance, coaching managers and supporting professional development Establishing and maintaining high ...

Maidenhead, United Kingdom, seeks a seasoned Project Manager to oversee a complex digital service delivery programme. You will drive end-to-end planning, governance, and collaboration with delivery and product teams to meet milestones and stakeholder expectations. The role requires strong governance, risk management, and experience with ...

responsible for building relationships with Housing Associations, Housing Providers and senior stakeholders, helping them utilise technology and digital solutions to improve tenant engagement, service delivery and operational performance. The business has delivered significant growth and is investing heavily in its sales function, with clear revenue targets, strong leadership … healthy pipeline through outbound activity, networking and referrals Conduct discovery meetings to understand customer challenges and strategic objectives Work closely with internal technical and delivery teams to build tailored client solutions Maintain accurate forecasting, pipeline reporting and CRM management Consistently achieve and exceed revenue targets What We're Looking ...

better, be more and ultimately, be more fulfilled. To learn more about how we can supercharge progress for you, visit www.hcltech.com Job Title Service Delivery Manager Location: London, Uk ( Hybrid mode at client location ) Role Summary: Minimum overall experience of 15 years - Minimum of 10 years’ experience … CISA, CISM, Required (atleast two) OEM certifications. Manage the day-to-day working of the CSFC Operations for the different customers. Organizational Functions: 1. Delivery of the operations of CSFC are as per the agreed SLAs and expectations from the customer. 2. Identify the in-efficiencies in the operations ...

client, a pioneering organisation within the aerospace sector, is seeking a Quality Assurance Engineer specialising in Service Desk and Processes to support the continual improvement of operational standards and service delivery. This permanent role will focus on quality assurance, process compliance and the enhancement of service desk … performance within a technology-driven aerospace environment. Key Responsibilities: Developing, implementing and maintaining quality assurance processes for service desk operations Reviewing service desk procedures to ensure consistency, compliance and effective customer support Monitoring service performance, identifying trends and recommending appropriate improvements Conducting quality reviews, audits and process ...

Bourne Education Trust seeks a Regional Service Delivery Manager to lead IT support across a regional cluster of schools and help implement the Trust’s IT strategy and roadmap. This role increasingly supports curriculum delivery, business management and administration. The post requires 3+ years in IT management ...

building your own? We're an established IT Managed Services business with around £700k turnover, an existing customer base and a strong technical/service delivery team. We're now looking for an entrepreneurial, commercially driven MSP professional to take ownership of our new business growth. This … traditional sales role. You'll work alongside the existing Service Director and owners to build the commercial side of the business, with your primary focus being winning new managed service contracts. Your opportunity Target SMEs with 10-50+ IT users Sell managed IT support, cyber security, hardware ...

existing engineers. Deputise for the Electrical Manager during planned absences and assist with internal investigations (grievance/disciplinary procedures) when required. Client Management & Service Delivery Act as a senior technical point of contact for clients, attending site visits to investigate complaints, resolve complex technical issues, and ensure contract … KPIs are met or exceeded. Uphold professional customer service standards across the division, proactively managing client communications and project delivery timelines. Qualifications & Experience Required: City & Guilds 2391 (or 2394/2395) Inspection & Testing. 18th Edition IET Wiring Regulations (BS 7671). NVQ Level 3 in Electrical Installation ...

Role You will be responsible for maintaining, repairing, and upgrading a range of door entry and access control systems, ensuring reliable operation and excellent service delivery to residents and stakeholders. Key Responsibilities Fault finding, repairs, servicing, and maintenance of communal door entry and access control systems. Reactive attendance … faults and breakdowns. Commissioning and configuration of access control systems following upgrades and installations. Completing preventative maintenance activities and supporting system improvements. Maintaining accurate service records and documentation. Managing van stock levels and ordering materials where required. Working safely and in line with health and safety procedures. Providing ...

Technology is a leading enterprise technology and innovation partner providing security-focused services. The Security Delivery Lead oversees the security assurance regime, accreditation support, risk governance, and policy compliance for the service delivery lifecycle. The role requires ensuring a robust defence security posture, coordinating with client security ...

develop the UK Expertise Centre for BoxTop, a critical freight and supply chain software platform. You will drive 24/7 service resilience, incident management, and escalation processes to meet SLAs and customer expectations. You will mentor a technical support team, improve diagnostic documentation, and collaborate with Product ...

will take ownership of a portfolio of approximately 5-6 client accounts, ensuring exceptional service delivery, identifying growth opportunities, and developing long-term trusted partnerships. Working closely with specialists across strategy, customer experience, UX, digital marketing, data, analytics and technology, you'll help shape solutions that drive meaningful … objectives and business strategy. Lead client meetings, business reviews, and strategic discussions. Coordinate internal teams to ensure projects are delivered successfully and profitably. Oversee delivery across a broad range of services including digital transformation, customer experience, CRM, marketing technology, hosting and support, analytics, and consulting projects. Monitor commercial performance ...

Service Desk Analyst Chichester Contract £16.61 per hour Our client is looking for an experienced IT Service Desk Analyst This is an excellent opportunity for candidates seeking to develop a career within an enterprise IT Service Desk environment supporting over 7,000 users across West Sussex County … progression to a permanent appointment would be subject to the Council's recruitment processes and pay arrangements in place at that time. The Service Desk operates between 8:00am and 6:00pm, and you will work on a rotating shift pattern within these hours. • Provide a high-quality, customer ...

role shaping intelligent automation across Microsoft 365, on-premises environments, automation platforms and AI technologies. You will design and build automation that streamlines onboarding, service delivery and customer experience, while producing clear documentation and scalable solutions for internal teams and customers. #J-18808-Ljbffr ...