126 to 150 of 261 Service Delivery Jobs in the South East

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...

make sure that the ITIL practices and processes needed for Crown business to function and succeed are running smoothly. In your role as a Service Owner and as a technical contact within the Service Delivery Team, you will make sure best practices are adhered to. The EISS … rules covering Sarbanes Oxley and the ITIL Processes defined in the EISS ISO Quality Manual. Contribute to continuous improvement of the project and support delivery processes. Act as Service owner. Required Education and Qualifications A bachelor’s degree in an Information Technology subject (or similar) Certified in ITIL ...

provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas. This will include support, customer service and project work. Reporting to the service lead, your duties will include: Install, support and service business customers Handle telephone calls … line support to clients- via telephone, email and remote working Provide on-site support to clients Identify areas for improvement within support to improve service delivery to clients Strive to improve communication both internally and with clients Additional duties as deemed appropriate to the role and business need ...

Salesforce Developer (Experience/Service Cloud) -£60,000-66,000 – SE London – 2 days a week onsite My client is a leading Housing Association who provide some of the most affordable homes in London and the South East and offer a wide range of support to the community. … exciting growth we are looking to recruit for a Salesforce Developer (Experience/Service Cloud) who will be responsible for developing, integrating, testing, and maintaining existing and new features in the company Salesforce and Contact Centre platform. The Salesforce Developer (Experience/Service Cloud) will work closely with ...

operation and evolution of one of the world's largest and most sophisticated ticketing systems. Following a transition period of approximately two years, the service provider will become the primary partner across a network comprising thousands of buses, hundreds of rail and underground stations, retail outlets, customer service … Innovation Manager is responsible for leading the continual improvement and innovation function across the contract. The role drives the identification, assessment, prioritisation, governance, and delivery of improvement and innovation initiatives that enhance service quality, operational efficiency, system resilience, maintainability, customer outcomes, and value for money. The role ensures ...

with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description … services, connectivity, cloud, cyber security, communications, and professional services. The successful candidate will combine commercial acumen with a consultative approach, ensuring customers receive exceptional service while helping them achieve their operational, educational, clinical, and organisational objectives. Key Responsibilities Manage and develop a portfolio of approximately 100+public sector accounts, driving ...

Client Connector (ZCC), helping to strengthen security controls while enabling a modern, distributed workforce. Partnering closely with cybersecurity, networking, identity, endpoint, cloud, infrastructure, and service delivery teams, you will design, implement, and support secure access solutions that improve user experience, reduce operational risk, and advance KBR's Zero … activities. Create and maintain technical documentation, operational standards, implementation guides, support runbooks, and knowledge transfer materials. Collaborate with cybersecurity, networking, endpoint, cloud, infrastructure, and service management teams to improve secure access capabilities and operational maturity. Support strategic initiatives including Zero Trust transformation, SASE adoption, VPN modernization, tenant migrations, divestitures ...

multi-product or cross-platform software solutions essential Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations ...

multi-product or cross-platform software solutions essential Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations ...

regulated environment. You will play a key role in maintaining resilient, secure, and high performing services, driving continuous improvement initiatives, and contributing to the delivery of critical business and operational outcomes across the organisation. This is a permanent, full-time position based in Aldershot, Basingstoke, Salisbury, Southampton, or Swindon. … corrective actions. Perform network upgrades, software patching, hardware refresh activities, lifecycle management, and capacity planning. Monitor network availability, performance, and utilization to ensure optimal service delivery and operational stability. Support backup, recovery, disaster recovery testing, high availability solutions, and operational resilience initiatives. Maintain network diagrams, configuration records, technical ...

depending on experience) Our Headquarters Southampton Hybrid working (4 days in office) Who we are We are Great Britain's national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions about … client's digital transformation. As Head of Services, reporting to the Chief Product Officer, you will define and lead the vision, product strategy and delivery of a portfolio of digital services across our Government, Business and Consumer markets. You will operate at the intersection of Product, Technology, Data ...

Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

support - it requires ownership of live operational technology , including ticketing systems, validators, gates, kiosks, and other passenger-facing devices that are critical to daily service delivery. You will lead a multi-disciplinary team responsible for ensuring high availability, rapid incident response, and seamless customer experience across all front office … support and operation of front office systems and field devices , ensuring reliable performance across stations and customer environments. Oversee the delivery of L2 and L3 support services , with a strong focus on real-time operational impact and customer experience . Act as the senior escalation point for major incidents ...

young people and families. The council is investing in its SEND services and using high-quality data and insight to inform decision-making, strengthen service delivery and support its wider improvement priorities. Your new role Hays is recruiting a Data & Insight Analyst to support a local council … SEND) service. This is an opportunity to use high-quality data, analysis and performance insight to strengthen decision-making, support service improvement and help deliver better outcomes for children, young people and families. Working with senior leaders, operational managers and colleagues, you will turn complex information into clear, actionable ...

will play a key role in the day-to-day operation and continuous improvement of EMBL-EBIs cybersecurity capabilities. Working alongside infrastructure, platform and service teams, you will be responsible for vulnerability management, incident response, security monitoring, operational security processes and the implementation of technical security controls. This … EMBL-EBI vulnerability management programme, including identification, prioritisation, remediation tracking and reporting activities over all technology assets. Work with IT Operations, Infrastructure and Service Delivery teams to reduce our external attack surface and technology risk across the enterprise. Support the day-to-day operation of EMBL-EBIs cybersecurity ...

Time | Salaryc£90k (depending on experience) Our Headquarters Southampton |Hybrid working (4 days in office) Who we are We are Great Britains national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions … heart of our clients digital transformation. As Head of Services, reporting to the Chief Product Officer, you will define and lead the vision, productstrategyand delivery of a portfolio of digital services across our Government, Business and Consumer markets. You willoperateat the intersection of Product, Technology, Data and Customer functions ...

team and interact with colleagues, clients, and other trades professionally, presenting a positive image of the Company. The Security Engineer will report to the Service Delivery Manager and will involve close liaison with the Customer Service Team. Most importantly, the successful applicant will want to improve their … develop a career. Main Responsibilities: Managing paperwork Ensuring customer expectations are met Managing workload Achieving company KPIs for attendance in line with the clients’ Service Level Agreements Teamwork and collaboration Problem solving Customer service Understanding and meeting guidelines and standards of work expected by JCI/ISSG Maintaining ...

join our fantastic team, based at Woking Adult Learning Centre. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave … operating systems Understanding of switched networks and associated protocols and client PC build and imaging processes via a centralised deployment tool Knowledge of service delivery frameworks such as ITIL and hands-on service desk operation including problem analysis, trouble-shooting and fault resolution Surrey has both urban ...

work independently and to tight timescales, managing multiple tasks while maintaining a calm, professional demeanour under pressure. You are eager to work alongside Customer Service and Field teams to continuously improve our service delivery and security posture. Location: Office Based – Aerospace Boulevard, Farnborough Core Responsibilities Security-First … directly with customers to quickly root-cause issues, balancing technical accuracy with clear, non-technical communication. Liaise closely with our Global DPO Officer, Customer Service Desk, Field Teams, and the Information Security team to ensure a coordinated response to incidents. Follow up with clients to ensure not only that ...

application defects and applying workarounds. The application support role also includes deploying application updates, patches and hotfixes. Availability Management - oversee the hosting and platform service to ensure compliance with our availability and performance SLA commitments. This will include ensuring event logs, error logs and alerts are proactively monitored … responded to mitigate the risk of a service issue. In the event of a platform or hosting issue provide technical expertise and leadership to provide the fastest possible recovery of service. Continual Service Improvement – Ensure that the tools, products and skills associated with hosting and service delivery ...

critical incident response and problem management within a complex, enterprise-scale IT environment. You will act as the central point of coordination during major service disruptions, leading technical teams, suppliers and business stakeholders to restore services as quickly as possible. Alongside incident management, you will drive structured root-cause … investigations, identify recurring issues and ensure lessons learned translate into meaningful service improvements. This role requires a confident and decisive individual who can operate under pressure, manage senior stakeholders and coordinate multiple technical teams across a complex, multi-supplier environment. Please note - Due to the nature of the client ...

critical incident response and problem management within a complex, enterprise-scale IT environment. You will act as the central point of coordination during major service disruptions, leading technical teams, suppliers and business stakeholders to restore services as quickly as possible. Alongside incident management, you will drive structured root-cause … investigations, identify recurring issues and ensure lessons learned translate into meaningful service improvements. This role requires a confident and decisive individual who can operate under pressure, manage senior stakeholders and coordinate multiple technical teams across a complex, multi-supplier environment. ***Please note - Due to the nature of the client ...

solution strategy and technical expertise to create differentiated, commercially viable outcomes. The role supports the KAM organisation across pre-sales, solution design and project delivery, while positioning Ericsson as a trusted technology and thought‐leadership partner. About the opportunity The Market Area Europe, Middle East and Africa (EMEA) offers … solution areas, and provide targeted support to Customer Solution Responsible roles and Solution Architects. Coordinate closely with Customer Solution Managers, Commercial Management and delivery teams to maintain alignment on customer strategy, solution scope and execution priorities. Leverage EMEA Networks Practice Area expertise to shape product requirements, new product introduction ...