151 to 175 of 674 Service Delivery Jobs in the UK excluding London

passionate about technology and delivering great service? Do you enjoy solving problems and helping people get the most from their technology? We're looking for an End User Support Analyst to join our Service Support team, helping to deliver a high-quality IT support service across Howdens. … productive. What you'll be doing Provide technical support for desktops, laptops, mobile devices and associated technology. Respond to and resolve incidents and service requests in a professional and timely manner. Deliver excellent customer service, ensuring users receive the support they need. Support users across office, manufacturing, warehouse ...

highest standards of health and safety, environmental compliance, governance, and risk management. Managing key supplier and landlord relationships, negotiating contracts, monitoring performance, and driving service improvements. Leading refurbishment, fit-out, relocation, and workplace transformation projects from concept through to delivery. Partnering with Finance, IT, HR, Marketing, and business leaders … cost-control activities across the estate. Driving workplace innovation, sustainability initiatives, and operational efficiencies. Using data, technology, and AI-enabled tools to improve service delivery, reporting, and decision making. Leading, developing, and coaching facilities teams while building strong succession and capability plans. Presenting property, facilities, and financial updates ...

Newcastle Strategic Solutions Limited is seeking an experienced IT Service Improvement Manager to lead the evolution of ITSM capabilities, driving automation and operational excellence across Technology Services. You will own the ITSM platform, shape its roadmap, collaborate with Service Delivery, Service Desk and Infrastructure teams ...

growth? Would you like to take ownership of strategic client relationships while helping to develop the wider client engagement function within a growing Managed Service Provider? We are recruiting confidentially for an established technology services business seeking a Senior Technical Account Manager/Virtual CIO. This is a senior … commercial suitability Supporting and coaching colleagues involved in strategic client relationships Maintaining visibility of client priorities, opportunities and upcoming requirements Working closely with technical, service delivery and commercial teams to ensure recommendations are practical and deliverable About You You may already be working as a Virtual CIO, Senior ...

Cyber Security Operations Centre, supporting a growing mid-market and enterprise client base. This role sits at the intersection of security operations leadership, service delivery, and technical credibility. Youll be responsible for the day-to-day effectiveness of the CSOC, the development of a 24/7 analyst … senior escalation point, providing calm, informed leadership during incidents and out-of-hours situations. What you will be doing: Owning CSOC service performance, ensuring KPIs, SLAs and security standards are consistently met. Leading, developing and mentoring a client specific SOC team, including oversight of shift leaders and analyst capability. ...

technology sector. We deliver enterprise technology solutions that help government agencies, defence organisations and commercial entities modernise operations, migrate legacy systems, and transform service delivery. About the Role The OSM Migration Service Lead is a senior technical leadership position responsible for designing, planning, executing and managing large-scale … will lead cross-functional teams through complex infrastructure and application migrations, ensuring minimal business disruption whilst maintaining the highest standards of security, compliance and service continuity. This role requires exceptional technical expertise combined with strong programme management discipline and customer leadership. Key Responsibilities Migration Programme Leadership Lead ...

Service Manager - Altrincham - Hybrid £50k + Excellent Benefits An exciting opportunity has arisen for an experienced Service Manager to join a growing software solutions provider. This role offers the opportunity to lead the delivery of services across software implementations, customer support, professional services, and screening solutions. … will play a key role in shaping and scaling the organisation's service function. Key Responsibilities Oversee the delivery of software implementations, support services, and professional services, ensuring projects are delivered efficiently, on time, and within budget. Manage customer escalations, ensuring timely resolution and maintaining high levels ...

Title: DV Cleared Service Operations Manager Location: Corsham Duration: 6 months Rate: up to 550 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a reputable organisation in the IT sector, is seeking a highly motivated Service … secure environment, working fully on-site. What you'll be doing: Collaborate with FLC and DD J3/J5 teams to plan the projects service deployments. Lead all customer communications from the projects Service Operations team to DD, FLCS, and CyISOCs. Coordinate with the DD J3 Planned Outage ...

tracking, enhancing reporting capability, and transitioning key activities from manual to electronic workflows. This is an exciting opportunity to shape the future of HR service delivery within a complex and people-focused organisation. Description Act as the HR lead for the implementation of a new Employee Relations Case … highly desirable Job Offer This role offers the opportunity for a HR Systems Implementation Lead to play a pivotal role in transforming HR service delivery through the successful implementation of a new case management platform. You will have significant influence on how Employee Relations services are delivered ...

strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial … visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts ...

client is seeking a IT Service Desk Analyst to act as the first point of contact for all IT support across the organisation, based in Ipswich offering hyrbid. This role is focused on delivering a professional, customer-focused service, ensuring incidents and service requests are resolved efficiently … while maintaining high service standards and contributing to continuous improvement. Service Delivery & Support Act as the first point of contact for all IT incidents and service requests via phone, email, and ticketing system. Log, categorise, and prioritise tickets in line with agreed SLAs. Provide first-line ...

bonus, and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in the Midlands. If you're a Business Development Manager with experience within the Construction industry … extensions etc Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions ...

Boundary Service Lead Location: Near Farnborough (5 Days Onsite) Security Clearance: Current DV Clearance Essential Overview We're looking for an experienced Boundary Service Lead to oversee the delivery, operation and continuous improvement of network boundary security services within a highly secure environment. This role combines operational … leadership, service management and technical oversight across critical boundary security technologies, ensuring the availability, security and resilience of key network services. Key Responsibilities Lead the delivery of secure network boundary services and operations. Manage security monitoring, incident response and service performance. Oversee boundary security technologies including firewalls ...

based in Oxfordshire is looking for an experienced 3rd Line Engineer to join their Infrastructure team. This is a senior escalation role within the Service Delivery department, working across a broad range of client environments and technology stacks. Key Responsibilities Act as the primary escalation point … alerts Produce and implement change requests for internal and external requirements Support client on/offboarding processes and assist with project handovers to service delivery Work with third-party suppliers and vendors where appropriate Travel to client sites as required for on-site support, installations or meetings Maintain ...

Service Controller Hours: 40 hours per week Working Hours: Rotational coverage required between 7:30am and 5:00pm Overview We are seeking an organised and customer-focused Service Controller to join a busy customer support team. The successful candidate will be responsible for coordinating service activities, scheduling … field-based engineers, managing customer enquiries, and ensuring maintenance and repair requests are handled efficiently. The ideal candidate will have excellent customer service skills, a strong technical understanding of specialist vehicles, and extensive geographical knowledge to effectively coordinate engineers and respond to customer requirements. This role requires strong planning ...

North East Somerset, Swindon and Wiltshire (BSW) teams. This role combines operational management with clinical practice, requiring a skilled clinician who can balance strategic service leadership, projects and a clinical caseload. The post holder will lead the development and optimisation of digital access and online self referral pathways, oversee … third party service provision, and drive service improvement initiatives that enhance access, quality, and efficiency. Working collaboratively across the wider Talking Therapies network, they will ensure high standards of patient care, support performance delivery, and contribute to the ongoing transformation of mental health services across BSW. Based ...

arranging care packages for individuals with assessed needs, ensuring timely access to appropriate support from contracted providers. The team works in line with service agreements, care plans, and organisational standards, using case management systems to accurately record care arrangements and support care planning and service monitoring. This role … maintaining workflow efficiency. Monitor and report on market capacity and trends, keeping the Team Leader informed of any issues affecting provider availability or service delivery. Undertake quality assurance checks on brokerage referrals to identify and resolve errors, inconsistencies, or incorrect authorisation levels. Provide advice and guidance to health ...

area. Role and responsibilities: Triaging and resolving customers Server, Storage & Network issues Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible for general fault maintenance calls and the arrangements for parts … identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations including Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are provided ...

area. Role and responsibilities: Triaging and resolving customers Server, Storage & Network issues Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible for general fault maintenance calls and the arrangements for parts … identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations including Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are provided ...

Applications Service Manager £60,500 Rochdale (2 days per week on-site) An experienced IT Applications Service Manager is required to join a housing organisation during a period of transformation and operational change. This is an excellent opportunity for a hands-on applications leader to take ownership … estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support and governance. Key responsibilities: As IT Applications Service Manager, you will be responsible for the day-to-day management ...

Public Sector & Defence (PS&D) Industry in the UK&I. It spans the full solution lifecycle, from pre-sales and bid support to delivery, transformation and service operations and will be critical in delivering the Industry growth target. What you’ll do within your Industry Provide strategic technical … Industry, working closely with the PS&D CEPs, Cluster/Account CTO(s), Account Sales Executives, wider Sales and Growth Teams, Client Delivery Teams, Marketing and Communications and Partners & Vendors Develop PS&D Industry specific technology strategies and roadmaps in conjunction with the CEPs and Sales teams Work with ...

Applications Service Manager £450-£550 per day (Outside IR35) 3-Month Contract Rochdale (2-3 days per week on-site) An experienced IT Applications Service Manager is required to join a housing organisation during a period of transformation and operational change. This is an excellent opportunity … estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support and governance. Key responsibilities: As IT Applications Service Manager, you will be responsible for the day-to-day management ...

Applications Service Manager £450-£550 per day (Outside IR35) 3-Month Contract Rochdale (2-3 days per week on-site) An experienced IT Applications Service Manager is required to join a housing organisation during a period of transformation and operational change. This is an excellent opportunity … estate, ensuring services are stable, reliable and aligned with business needs. You'll lead an established team, manage key suppliers, and drive improvements across service delivery, support and governance. Key responsibilities: As IT Applications Service Manager, you will be responsible for the day-to-day management ...

Service Desk Team Leader Location: Fareham Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

Delivery Manager The Delivery Manager role is a key delivery role, reporting to a Portfolio Manager within the Global Services Delivery Unit (DU). The role is responsible for leading the successful delivery of projects or defined workstreams, ensuring that expectations are effectively managed throughout … project lifecycle. Primary Job Purpose As a Delivery Manager for a platforms team you will be working full-time on the client site, you will be responsible for establishing, planning, managing, delivering and controlling projects in line with client expectations and processes. You will lead project teams, coordinate internal ...