176 to 200 of 676 Service Delivery Jobs in the UK excluding London

user engagement. You'll lead the integration of regulatory standards such as PSIRF and LFPSE, ensuring NHS compliance, and oversee system security, IT service management, and vendor performance. Success in this role requires knowledge of product improvements, patient safety processes, regulatory compliance, and experience in healthcare settings. About … people globally, Elysium is committed to delivering high-quality care. They prioritize inclusive recruitment and ensure all staff are dedicated to safeguarding service users welfare. The company promotes employee well-being through a comprehensive benefits package, including career development opportunities, wellbeing support, and financial security measures. Elysium Healthcare ...

best small-to-medium size businesses to work for, join us on our journey! Role Overview As Senior Project Delivery Manager, you will take ownership of leading the successful delivery of customer implementation projects from initiation through to completion, ensuring delivery aligns with the agreed project scope … informed and engaged. As a senior member of our team, you will also play a key role in driving operational excellence across the project delivery function. This includes reviewing project performance data, delivery metrics and internal processes to identify trends, root causes and opportunities for improvement. ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping... WKCL1_UKTJ ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team click apply for full job details ...

identity, Microsoft 365, telephony and security controls • Technical design standards and decision records to support consistent implementation • Clear management of technical risks, dependencies and service continuity requirements This role supports Surrey’s Local Government Reorganisation within the IT & Data theme, working in the Technical Fundamentals workstream to help deliver … Safe & Legal requirements. Working with SMEs across the 12 councils and delivery partners, the postholder reviews current tools, enterprise platforms, configurations and infrastructure constraints to ensure transition designs are practical, assured and deliverable. Key areas of focus include networking and connectivity, Microsoft 365 tenant and domain dependencies, telephony ...

Technical Director, the IT Manager is responsible for leading the day-to-day IT operations across the business, ensuring the stable, secure, and effective delivery of infrastructure, end-user support, business systems, supplier management, and continuous IT service improvement. The role is responsible for translating business and technology … strategy into operational delivery, managing both internal and third-party resources, and ensuring that IT services, standards, security controls, and change initiatives are delivered effectively. Key Responsibilities Lead the day-to-day IT operations across the business, ensuring reliable support for infrastructure, devices, business applications, networks, and end users. ...

technical guidance and support to team members and stakeholders. Architect and implement scalable, secure and cost-effective AWS solutions, leveraging PaaS services where appropriate. Service Delivery Oversee the delivery of AWS Native services, including PaaS offerings, ensuring they meet SLAs and performance requirements. Identify and address performance … bottlenecks or issues Monitor and optimise cloud resource utilisation. Self-Service for Customers Enable self-service capabilities for customers to access and utilize AWS Native services efficiently. Create intuitive and user-friendly interfaces for customers to interact with the platform. Provide comprehensive documentation and support resources for customers. ...

resolve issues across operating systems, applications, hardware, and networks. Document all support tickets with high accuracy, contributing to knowledge base articles and self-service guides. Prioritise, escalate, and collaborate on complex issues with higher-tier IT teams to maintain SLA targets. Monitor system alerts and perform routine operational checks … ensure peak service availability. Maintain strict adherence to organizational security policies, ITIL guidelines, and secure service delivery protocols. Identify process improvements and participate in ongoing technical training and development. Deliver outstanding customer service on a 24/7/365 rotational shift pattern (including nights, weekends ...

Services function on a 9-month fixed-term contract . This is an exciting opportunity to lead a specialist deployment team, ensuring the successful delivery, management, and lifecycle support of IT equipment across a large and diverse organisation. As IT Deployment Team Lead, you will play a key role … management, hardware deployment, quality assurance, and disposal processes. You will also provide day-to-day leadership, coaching, and support to the deployment team, ensuring service standards and operational objectives are achieved. Key Responsibilities Lead and support the IT Deployment Team, ensuring delivery against agreed service levels ...

Manager, Managed Cloud Services, Delivery – Hybrid, Glasgow, Marlow, London, UK We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility … Forbes, Newsweek and more. About the job The Managed Cloud Services team is actively searching for a manager to join our SAS Managed Cloud Delivery Management team. This role involves managing the activities and personnel responsible for providing direct SAS Managed Service Management support to both SAS employees ...

This creates a dynamic, entrepreneurial environment where teams work collaboratively to launch services, solve problems quickly and deliver positive outcomes. The Role: As Project Delivery Manager , you will take ownership of new service mobilisations from contract agreement through to operational launch. This is a hands-on implementation role … fast-moving environment where priorities can change quickly, information may be incomplete, and you'll be expected to identify solutions, challenge gaps and keep delivery on track. Working closely with senior leadership and internal teams including People, Finance, Operations and Commercial, you'll translate requirements into clear actions ...

leadership role responsible for shaping the Councils' application and data architecture, ensuring our business systems, integrations and digital platforms support the delivery of high-quality services to residents, businesses and colleagues. You'll lead a small team of technical specialists, providing direction, coaching and support while working closely with … teams, suppliers and project stakeholders to deliver innovative digital solutions. The role combines strategic architecture leadership with hands-on oversight of system integration, technical delivery and service improvement activities What You'll Be Doing As Lead Solutions Architect you will: Lead the design, implementation and continuous improvement ...

children within Oxford, Buckinghamshire or Berkshire, working directly with individuals and families. Central services teams act as the front door and end to end service delivery, managing referrals into the service, business, administration and invoicing functions. Working closely with individuals and their families. Commissioning Contracting and Brokerage … need, outcome, cost, and efficiency. Liaising with both the assessors and the provider, undertaking negotiations if necessary to ensure that the needs of the service user are appropriately met. About us Please note it is proposed that this post will be in scope to transfer to Frimley Health ...

Services Group, leading a team responsible for delivering high quality IT support services within a customer environment. This role combines people management with operational delivery, making it ideal for someone who enjoys developing teams, improving processes and maintaining exceptional service standards. Key Responsibilities People Leadership Lead, coach … Manage recruitment, onboarding and offboarding of permanent and contingent workers. Ensure compliance with company policies, health and safety requirements, overtime, expenses and training. Operational Delivery Plan and prioritise workloads to achieve SLAs and operational targets. Work closely with delivery management, logistics teams and customer stakeholders. Monitor service ...

long-term sustainability. The successful candidate will act as the senior non-clinical leader within the organisation, providing oversight of workforce, finance, governance, compliance, service development and organisational performance. We are looking for an exceptional leader with strong business acumen, excellent interpersonal skills and a proven ability to lead … leadership and organisational oversight across all non-clinical functions of the Practice. Working closely with the GP Partners, you will lead the development and delivery of the Practice's strategic objectives, business plans and organisational priorities. You will be accountable for workforce leadership, financial sustainability, governance, compliance and business ...

Customer Service Advisor About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes World s Best Employers 2025 . … development is supported, and your work feels meaningful, you will feel at home at Ricoh. What you will be doing To provide outstanding customer service to both external and internal customers, including 3rd party management. To take ownership for delivery of ITS service, from call receipt ...

Full-time | Permanent Salary: £45,000 £55,000 DOE + Benefits + Training and Certifications Lead Technical Excellence Our client is a growing Managed Service Provider delivering Microsoft Cloud, Cyber Security, Connectivity and IT Support solutions across the UK. They are looking for an experienced Technical Services Manager … lead their Helpdesk, Projects and Technical Engineering teams while driving service excellence, operational improvement and customer satisfaction. Working alongside senior leadership, you'll develop their engineers, oversee technical delivery, support business growth and help shape the future of their technical services. The Role You'll provide leadership across ...

Kainos in the United Kingdom is seeking a Senior Software Service Manager to lead Software Support Services across designated areas, overseeing the service team and guiding future enhancements while fostering strong client relationships to win follow-on business. This is a full-time, permanent role with leadership responsibilities … across multiple locations. The successful candidate will have extensive commercial software service delivery experience, solid service-management credentials, and #J-18808-Ljbffr ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and hearty, Flexible hours between 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week … will act as a key point of contact on our helpdesk for comms-related queries, resolving issues efficiently, escalating where appropriate, and ensuring outstanding service delivery for both our internal teams and partner environments. Key Responsibilities: Incident Management: Act as the first point of contact for telecoms-related ...

shape and deliver technology strategy that supports organisational objectives. Your new role Lead infrastructure, network and cyber security teams, ensuring high levels of service performance and availability. Drive operational excellence across data centre, network, security and endpoint technology services. Champion Agile and ITIL best practices across service delivery and support functions. Manage major incidents, service improvements and technology roadmaps. Oversee supplier relationships, contracts and service performance. Manage budgets, resources and technology investments. Collaborate with business leaders to align technology services with organisational needs. What you'll need to succeed Proven leadership experience across infrastructure, networking ...

Account based DC Facilities, ensuring financial and operational commitments are met and where practicable exceeded, whilst also supporting retention and growth. This includes service delivery, P&L oversight and budget management, QHSE, regulatory compliance, people and talent management, operations management, and business development. What this job involves: Provide … ensure additional services and projects are added, and contracts are renewed. Ensure optimum staffing structures operate across your region, balancing cost reduction with the delivery of service excellence and employee satisfaction. Ensure appropriate account review, audit and governance regimes exist to meet regulatory, policy and contractual commitments ...

supervisory experience who enjoys combining people management with technical project delivery. The Role As IT Support Operations Manager, you'll lead a small Service Desk team, ensuring the delivery of a high-quality IT support service across the business. Alongside managing day-to-day support operations … more complex issues. This is a varied, hands-on position where no two days are the same, offering the opportunity to influence IT service delivery while remaining technically involved. Key Responsibilities Manage, mentor and develop a small Service Desk team. Oversee daily IT support operations, ensuring excellent ...

their live technology estate, ensuring stability, resilience, and continuous improvement. This is a hands-on role, working across architecture, operations, and third-party service delivery to ensure systems are effectively transitioned into BAU and optimised over time. Key Responsibilities Lead technical oversight of the live IT estate, ensuring … stability, performance, and resilience Work closely with architecture teams to transition solutions into operational service Provide governance and oversight of managed service providers, ensuring quality delivery Review and assess technical changes, focusing on risk, impact, and alignment Drive incident analysis and root cause resolution across complex environments ...

governing IT security policies, standards, and compliance frameworks across the organisation. This role ensures that security controls are embedded into IT architecture and delivery, while maintaining alignment with regulatory requirements and organisational risk appetite. Operating as part of a central (horizontal) IT Security function, this role works closely with … Architecture, Delivery, and Service teams; providing oversight, assurance, and governance rather than hands-on operational security execution. This role is governance-led rather than operational, focusing on defining what good looks like and ensuring it is consistently applied. The Cyber Security Risk & Assurance Lead provides oversight and assurance ...

experienced CMDB Product Manager to drive the strategy, governance and continuous improvement of its Configuration Management Database (CMDB) capability within a large-scale IT Service Management environment. This role can be based in Northampton, Knutsford, Manchester or Glasgow. The Role You will work closely with technology teams and stakeholders … optimise IT service management processes, improve service delivery, and ensure CMDB data quality and governance standards are maintained. This role combines product ownership, strategic leadership, and deep ServiceNow expertise to support enterprise-wide technology services. Key Responsibilities Own and evolve the CMDB product roadmap, backlog and delivery ...