226 to 250 of 498 Service Delivery Jobs in the UK excluding London

week remote £28,000 About the Role We're looking for a reliable and customer-focused 1st Line Support Engineer to join a busy Service Delivery team. As the first point of contact for customers, you'll play a key role in delivering a calm, structured, and professional … clear processes, and providing consistent, high-quality first-line IT support in a managed services environment. You'll be responsible for handling incidents and service requests, keeping customers informed, and ensuring every interaction is clear, organised, and reassuring. What You'll Be Doing Acting as the first point ...

seeking an experienced IT professional to provide senior technical leadership across Kibble’s IT estate, with a primary focus on the design, delivery, and continuous improvement of Microsoft‐based cloud and modern workplace services. The postholder will lead the ongoing transition from on‐premises infrastructure to a secure, resilient … Working as part of the IT team, the role combines strategic cloud architecture responsibilities with hands‐on operational support, and contribution to IT governance, service delivery and continuous improvement. This includes further integration of Microsoft Entra ID, Intune, Autopilot, OneDrive, SharePoint, Teams and Power Platform services, ensuring secure ...

Central London/Client Sites Working Pattern: 4 days office/1 day WFH Why this role stands out This isn't your standard service desk job. You'll be working at the heart of the financial sector, supporting traders, investors and senior stakeholders in fast-paced, high-stakes … communicating clearly throughout Working closely with internal teams and third-party vendors to resolve issues fast Contributing to continuous improvement across processes, tooling and service delivery Taking part in an on-call rota and occasional out-of-hours work (paid overtime) What makes you a strong ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. Shape the Future of Digital Services at DVSA: As a Chief Architect you will: Provide technical leadership in the development, operation and continuous … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

bridge between business users, technical teams, and external suppliers Drive system improvements, upgrades, and change initiatives Manage third-party vendors, SLAs, and overall service performance Identify opportunities to streamline systems and reduce duplication across the estate Ensure applications meet security, compliance, and operational standards Support incident resolution and continuous … service improvement Work closely with senior stakeholders to align systems with business objectives What Were Looking For Proven experience managing enterprise applications within a complex environment Strong stakeholder engagement across both technical and non-technical audiences Experience managing third-party suppliers and service delivery (SLAs, performance) Good ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. This role requires a minimum continuous UK residency of 10/10 years for DV vetting. Shape the Future of Digital Services … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. This role requires a minimum continuous UK residency of 10/10 years for DV vetting. Shape the Future of Digital Services … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. This role requires a minimum continuous UK residency of 10/10 years for DV vetting. Shape the Future of Digital Services … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. This role requires a minimum continuous UK residency of 10/10 years for DV vetting. Shape the Future of Digital Services … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. This role requires a minimum continuous UK residency of 10/10 years for DV vetting. Shape the Future of Digital Services … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

Summary We are looking for an enthusiastic Junior Linux Middleware Delivery Analyst to join our team and support the delivery and operation of enterprise IT services. This role is ideal for early-career professionals who want to build hands-on experience with Linux, middleware technologies, and modern … with senior engineers to troubleshoot incidents and resolve technical issues Learn and support enterprise system integrations using APIs, messaging, and middleware platforms Follow IT service management (ITSM) processes including incident, change, release, and problem management Monitor system performance and ensure service availability and reliability Maintain documentation for systems ...

complex issues, using automation and orchestration to improve performance and efficiency Monitor, test and manage end user infrastructure to ensure performance, quality standards and service targets are met Support ICT project planning by ensuring end user computing requirements are included in specifications Respond to Service Desk incidents … requests, prioritising effectively and meeting SLAs Contribute to service improvement, documentation, knowledge sharing, mentoring and health and safety compliance Experience required for the Senior Solutions Engineer position Experience developing and delivering solutions using automation and orchestration tools to improve and streamline ICT services Practical understanding of user experience ...

established industry player is seeking a User Management Analyst to enhance their user access services. This role involves managing service requests for SAP and bespoke systems while ensuring compliance with corporate standards. The ideal candidate will possess strong customer service skills, analytical abilities, and a proactive approach … problem-solving. You will play a vital role in driving change and supporting project initiatives, collaborating with various IT and business departments to minimize service disruptions. If you thrive in a dynamic environment and are motivated by challenges, this opportunity is for you! #J-18808-Ljbffr ...

Cyber Security Analysts Coach and mentor analysts, supporting skills development and knowledge sharing Investigate complex security incidents and identify root causes Lead continual service improvement initiatives within the CSOC Compile and present monthly SOC reporting, advising on security posture improvements Support client service reviews and articulate cyber risk … decisions in high-pressure situations, enjoy solving complex security challenges, and take pride in supporting and developing others. You balance technical excellence with a service-delivery mindset and strong customer engagement. You will have: 24 years experience in a Security Operations or similar cyber role Strong experience investigating ...

client, a very successful Managed Service Provider in Central London are looking to hire a 1st Line IT Team Leader. This is an exciting opportunity to lead a dynamic team in a fast-paced help desk environment. This is a fully office based role (5 days a week). … Responsibilities: Lead and Motivate: Manage a team of 1st Line engineers to deliver exceptional service, ensuring SLA-driven resolution of client tickets. Enhance Team Collaboration: Foster teamwork by encouraging input and proactive solutions from team members. Oversee Daily Operations: Monitor workload distribution and ensure efficient day-to-day operations ...

financial performance Ability to manage risks, resolve conflicts, and facilitate decision-making Strong organisational, planning, and time management skills Excellent communication and customer service skills Ability to lead cross-functional teams and manage competing priorities Technical Knowledge Good understanding of IT infrastructure, cloud technologies, and service delivery … technologies (desktop, mobile, etc.) Proficiency in project management tools and Microsoft Office Benefits 24–30 days holiday + bank holidays Private healthcare & death in service cover Pension scheme Mileage reimbursement for business travel £500 home working allowance Ongoing training and development opportunities ...

analysis Support continual improvement of SOC processes and response playbooks Assist with monthly SOC reporting and contribute insights into customer security posture Support client service reviews and communicate cyber risks in clear, business-friendly language Conduct security assessments, including vulnerability testing and risk analysis Ensure timely, high-quality incident … decisions in high-pressure situations, enjoy solving complex security challenges, and take pride in supporting and developing others. You balance technical excellence with a service-delivery mindset and strong customer engagement. You will have: 24 years experience in a Security Operations or similar cyber role Strong experience investigating ...

systems across the organisation. This position is responsible for delivering advanced technical support, resolving complex issues, and ensuring a high standard of service delivery to end users. In addition to core support responsibilities, the role includes mentoring junior technicians, sharing technical knowledge, and supporting team development. … Support Technician also contributes to infrastructure projects, system enhancements, and continuous service improvement initiatives. The position requires a proactive, hands-on individual with strong diagnostic and problem-solving skills, excellent communication abilities, and a collaborative approach to working within a dynamic IT environment. Responsibilities: 1st-3rd Line Technical Support ...

provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas. This will include support, customer service and project work. Reporting to the lead consultant/managing director, your duties will include: IT projects focused opportunity with a mix of internal … customer IT projects Install, support and service business customers Handle telephone calls and emails from clients and create support incidents as needed Carry out regular checks and processes Provide 1st line support to clients – via telephone, email and remote working Provide on-site support to clients occasionally Identify areas ...

delivering complex projects within the oil & gas industry, ideally involving drilling equipment or related systems. This role is responsible for end-to-end project delivery, from initiation through execution to final handover, ensuring alignment with scope, schedule, budget, and customer expectations. You will operate in a fast-paced, international … documentation related to engineering projects Desired Qualifications Degree in Engineering, Project Management, or related discipline (or equivalent experience) Experience in offshore environments or field service operations Familiarity with project management tools (e.g., MS Project, Primavera) Knowledge of API standards related to drilling equipment Offshore certifications (e.g., BOSIET, MIST, medical ...

Line IT Support Engineer - MSP Basildon, Essex (Hybrid) Up to £42k A dynamic and growing Managed Service Provider based in Basildon, Essex is looking for a 2nd Line IT Support Engineer to join their busy helpdesk team. Supporting a broad client base across the South East, this MSP prides … itself on high-quality service delivery, a strong team culture, and clear progression pathways. You'll be the backbone of the remote support function - an all-rounder with solid 2nd/3rd line troubleshooting ability across the standard MSP stack, comfortable handling escalations, major incidents, and everything ...

number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment ...

where you can communicate effectively with stakeholders and influence project updates. Important Information Mobility: This role requires travelling between company sites to ensure consistent service delivery. Operational Awareness: You will be required to operate in accordance with Health and Safety policies, including wearing protective equipment in operational areas. Environment ...

experienced helpdesk or customer service leader ready to take ownership of a growing support function? Do you enjoy improving processes, developing teams and using data to deliver a better customer experience? Are you looking for a senior, hands-on role where you can make a real impact across onboarding … service delivery and customer support? If so this could be the role for you! EIT is looking for a driven Helpdesk & Customer Experience Manager to lead and develop our helpdesk, onboarding and customer support operations. This is a key operational role, ideal for someone who can combine strong ...

supporting daily operations across a fast-paced distribution and office setting. You will work closely with end users, third-party vendors, and the central service desk to ensure smooth and efficient IT service delivery across three locations. Key Responsibilities User Support (1st/2nd Line) Deliver … premises) Terminal Server/RDS Microsoft 365/Office 365 Basic networking knowledge (TCP/IP, switching, connectivity troubleshooting) Excellent communication and customer service skills Ability to work independently as the sole on-site IT presence ...