226 to 250 of 663 Service Delivery Jobs in the UK excluding London

benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly … breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. ...

also lead Forge , our cross-government AI initiative, bringing together government, industry and technology partners to develop AI-native approaches to digital service delivery and influence the future of public sector transformation. Key Responsibilities Define and deliver UBDS' AI transformation strategy. Drive AI adoption across business operations, customer … delivery and products. Lead enterprise AI platform, tooling and governance decisions. Establish responsible AI, security and compliance frameworks. Champion AI adoption, capability development and organisational change. Provide executive leadership on strategic customer AI engagements. Lead the Forge programme and represent UBDS across government and industry. Build strong partnerships with ...

strategic partner for one of our most important insurance customers in the UK. This role sits at the intersection of customer leadership, service delivery, operational performance, and executive stakeholder engagement. You will be accountable for ensuring the client realises ongoing value from their investment in Majesco while maintaining … senior point of contact for this strategic account, you will work closely with customer executives, Majesco leadership, product teams, support teams and delivery organisations to drive customer satisfaction, business outcomes, and long‐term partnership success. This is not a traditional support leadership role. Success in this position requires ...

heart of the operation, acting as the link between customers, field engineers and internal teams to ensure installations, repairs and service requests run as smoothly as possible. Whether you're speaking to a customer who's experiencing Wi-Fi issues, coordinating engineer schedules, managing installation diaries or keeping customers … things run more efficiently, you'll be encouraged to speak up and contribute. We're open on background. You might currently work in customer service, scheduling, service coordination, telecoms, engineering support, housing, utilities or another fast-paced environment where organisation and communication are key. What's more important ...

Service Charges and Rent Manager Long Stratton, Norwich, Norfolk Full Time: 37hrs per week We have an exciting opportunity for a Service Charges & Rent Manager to beoperationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders … estate and garages. Key Responsibilities Include: Develop, implement, and manage the annual service charge budgets for all properties within the Housing Associations portfolio, ensuring accuracy and transparency. Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have ...

summary The Operational Support Administrator (Acute Services) will provide comprehensive administrative and operational support to ensure the effective day-to-day delivery of NEMS Acute Services, with a primary focus on the Urgent Treatment Centre QMC and PC24 service King's Mill Hospital. The postholder will coordinate … range of operational, workforce and service administration activities, supporting the delivery of safe, effective and responsive patient care. Main duties of the job Working closely with the Acute Services Management Team, clinical colleagues and corporate support functions, the postholder will support workforce planning, rota coordination, service reporting ...

including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose Managing the office facilities, leases … What we’re looking for: Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary ...

Responsibilities Customer Account Security Partnering (~ 40%) Provide key pre-sales support to the account team community. Propose service offerings and the supporting collateral and demonstrate capability to transition service offerings into live service delivery for your allocated customers Perform workshops and present Information Security services … significant key account customers in accordance with key account management or Sales Team Ensure and support the liaison to customer stakeholders and internal delivery units in the case of escalations or security incident investigation for customer-facing Information Security issues in your allocated customers Assist in ensuring all security ...

digital infrastructure. This is a varied and hands-on role, offering the opportunity to shape and improve technology services that support both staff and service users. You will be responsible for ensuring the smooth operation of core ICT systems, driving digital innovation, managing external technology suppliers, and promoting best … accounts, permissions, onboarding and offboarding processes. Maintain ICT-related risk registers and contribute to organisational risk management. Manage relationships with external ICT suppliers and service providers. Monitor service levels, KPIs and system performance. Develop and deliver ICT training, guidance and support materials for staff. Line manage ICT administrative ...

Digital Delivery Manager About the company Our client is a high-growth IT services company providing digital technology solutions and agile software development to enterprise customers. With a 30-year history, they've delivered transformational projects across government, the NHS and a wide range of private sector clients working … accountable for ensuring the business's innovative digital services and platforms meet user needs and agreed outcomes for the client, while ensuring delivery follows good governance and quality standards. You'll empower and support your teams to perform well, learn and grow in line with company values, and leverage ...

technologies that keep essential water and wastewater services running safely, securely and efficiently for millions of customers. We're looking for an experienced OT Delivery Manager to lead a team of Operational Technology Engineers responsible for delivering and supporting critical infrastructure across our operational estate. From SCADA and telemetry … assets that underpin our services and support Critical National Infrastructure. This is a fantastic opportunity for a technical leader who enjoys combining people management, service delivery, project execution and operational excellence. What you'll be doing: As OT Delivery Manager, you'll lead the delivery ...

Brush IT Infrastructure services across all business locations. The position leads a team of internal engineers, across multiple sites, alongside externally managed service providers (MSPs) whose day to day responsibilities include ensuring the BRUSH IT infrastructure meets all business demands regarding capacity and availability, ensuring maintenance plans are adhered … deliver both a fit for purpose environment and high uptime. Additionally the team provide a 3rd level escalation to the service delivery team and will contribute to the major incident management response and change management processes. Key Responsibilities: Monitor, manage, and report on Infrastructure operational KPIs and SLAs ...

Service Coordinator – Wigan (Office Based role) – Engineering – Permanent (Competitive Salary) Summary My client are seeking a proactive Service Coordinator to support the daily operations of their Service Department. This role involves working closely with Mechanical, Electrical, and Fire & Security service teams to coordinate service activities … skills, strong attention to detail, and a customer-focused approach to thrive in a fast-paced environment. Key responsibilities include handling customer enquiries, processing service requests, maintaining certification records, issuing reports and certificates, and liaising with engineers, customers, and subcontractors to ensure timely and accurate service delivery. ...

Head of Finance Delivery Circa £66k + Performance Related Pay + Medicash Spalding and Hybrid Working PSPS is looking to appoint its next Head of Finance Delivery, a pivotal leadership role responsible for delivering strategic financial advice, driving financial performance and supporting the long-term success of South … finance leadership team, you will have the opportunity to shape services, influence key decisions and develop high performing teams. As a Head of Finance Delivery: Oversee budget monitoring, forecasting, financial planning and statutory reporting, ensuring compliance with professional and legislative requirements. Lead the delivery of professional financial management ...

enterprise environment. This is a hands-on leadership role, providing day-to-day oversight across Infrastructure, Networks and End User Computing services while driving service excellence, operational improvements and technical delivery. Working within a collaborative and supportive team, you'll play a key role in ensuring critical services remain … secure, resilient and aligned to business needs. You'll be responsible for service performance, risk management, continuous improvement initiatives and supporting the successful transition of new technologies into operational support. Key Responsibilities Oversee Infrastructure, Network and End User Computing services Drive service performance across Incident, Request and Problem ...

Requirements Provide 1st and 2nd line support for hardware, software and user issues Act as a first point of contact for IT incidents and service requests Support and administer Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive Assist with Azure/Entra ID user administration, permissions … access management Manage and resolve tickets in line with agreed service levels Deliver excellent customer service and clear communication to end users Work collaboratively with the wider IT team to resolve technical issues and improve service delivery Key Experience Previous experience in a 1st and/ ...

Office Manager you will play a pivotal role in its day-to-day operations. You will be responsible for ensuring that the service received by our patients reflects our core values of care and curiosity to deliver high standards of customer service. Better Health … make a real positive impact on the lives of our patients and staff. If you are a dynamic leader with a passion for service delivery and team development, and an interest in a career in Primary Care, this role could be perfect for you. Main duties ...

looking for a technically strong Team Lead to guide a high‐performing DevOps team, shape technical direction, and work alongside customers and delivery partners to keep critical services secure, resilient, and continually improving. The Role You will lead a multidisciplinary DevOps team responsible for delivering and supporting secure services … within a high‐assurance environment. Working closely with technical specialists, delivery managers and customer stakeholders, you will provide technical leadership across live services and project delivery, help prioritise work, manage risk and ensure solutions are delivered to the highest standards. This role offers the opportunity to influence technical ...

future platform development and helping organisations maximise the value of their digital investments. Leading a team of Microsoft 365 specialists, the postholder will oversee service delivery, governance, licensing, supplier relationships and major transformation programmes. They will be responsible for modernising ways of working through the adoption of cloud … Essential Expert knowledge and experience M365 NHS.net Connect/Coreview awareness and willingness to learn Significant experience managing an effective team Providing a customer service function Writing business cases and reports Proven experience of working with Service Level Agreements Evidence of communicating technical issues to non-technical service ...

opportunity has arisen for a Second Line Analyst to join our thriving business. The successful candidate will be proactively responsible for the governance and delivery of all tasks undertaken within Computacenters Global Command Centre. This will be a busy and exciting time for the right candidate, and an opportunity … that our contracted services are delivered on time and in line with our customers expectations. You'll be upholding a high level of customer service, as the successful 2nd Line Analyst will be supporting colleagues at various levels within the variety of technologies the Team supports. ...

summary *This post forms part of a service currently subject to a service improvement and redesign programme. Service delivery models, roles and structures will be reviewed as part of the improvement process, which may result in changes and a consultation process in line with the Trust … across East Lancashire and Blackburn with Darwen. The postholder will play a key role in ensuring the smooth running of MHST operations, supporting the delivery of mental health services in educational settings, and maintaining effective communication across teams, schools and partner organisations. This includes supporting practitioners, managers, consultants ...

responsible for managing the helpdesk team, overseeing support tickets, implementing helpdesk best practices, maintaining high standards across user support, incident management, documentation, and service delivery, and personally handling support tickets where required, including escalations and during busy periods. The Helpdesk Manager will support and oversee key platforms including … policies, and standards. Responsibilities Manage the day‐to‐day operation of the IT helpdesk, ensuring tickets are triaged, prioritised, assigned, and resolved within agreed service levels. Lead, support, and develop helpdesk staff, including workload management, coaching, performance monitoring, and escalation support. Personally handle helpdesk tickets when required, including escalated ...

plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This … customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design ...

plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This … customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design ...

hours per week, Southampton, On-site Overview: Our client is seeking a dedicated End User Device (EUD) Engineer to enhance the quality of service delivery within the public services sector. This temporary position is crucial for ensuring that end users receive exceptional support and that service disruptions … minimised. Key Responsibilities: Deliver outstanding customer support to the user base, ensuring a high-quality experience that aligns with business impact and service level agreements (SLAs). Troubleshoot and resolve EUD incidents, requests, and problems within established SLAs, identifying trends and patterns to proactively address issues. Communicate necessary changes ...