276 to 300 of 663 Service Delivery Jobs in the UK excluding London

their technical expertise and industry-leading workplace culture. They are looking for a hands-on Contract Performance Lead to bridge the gap between seamless delivery and account expansion. In this role, you will champion our client’s contractual obligations, empower a small customer performance team, and hold internal stakeholders … resolving scope creep and contractual risk. Partner with Commercial and Legal teams during negotiations, renewals, and dispute resolutions. Monitor and report SLA/KPI delivery for internal leadership and clients, treating complete compliance as a non-negotiable success metric. Challenge cross-functional stakeholders (Sales, Delivery, Procurement) when commitments ...

upgrades, improving data quality and helping operational teams deliver effective services. Key Duties Provide expert support across Hyde’s application portfolio, resolving incidents and service requests within agreed service levels. Lead investigations into high-priority, recurring or complex application, integration and data issues, identifying root causes and recommending … upgrades, patches, releases and post-implementation validation. Investigate data quality and reconciliation issues, produce reports, data extracts and analysis to support business users and service teams. Work collaboratively with technology teams, suppliers and stakeholders to strengthen application stability, resilience, automation and service quality. Why Join Hyde? Hyde ...

Service Desk Team Leader The Role As a Service Desk Team Leader, you will take day-to-day ownership of an ITIL-aligned ITSM service desk. This includes supporting customer accounts, leading a team of service analysts, owning the customer relationship and ensuring a consistently high … standard of service delivery. You will join Alscient's Managed Services team, supporting customers across a range of sectors. This is a hands-on leadership role, where you will be actively involved in service reviews and customer conversations while remaining closely engaged in your team ...

running of the IT team whilst coordinating a wide range of infrastructure and technology initiatives. This role combines operational leadership with technical project delivery and would suit someone who has progressed from an Infrastructure background into IT Management or Technical Project Delivery. You'll be responsible for ensuring priorities … office and the Global Corporate IT organisation. Deliver and coordinate multiple IT infrastructure and technology projects simultaneously. Drive improvements to operational processes, documentation and service delivery. Ensure projects are delivered successfully into operational support. Monitor project risks, dependencies and technical priorities. Work closely with Infrastructure Engineers, Corporate ...

maintain operating system deployment, upgrade and lifecycle management strategies.Implement automated deployment and application packaging solutions.Create reusable engineering patterns, automation and standards to improve service delivery and operational efficiency.Microsoft 365 Platform OwnershipManage and enhance Microsoft 365 services, including: Microsoft 365 Apps, Intune, Exchange Online, SharePoint Online, OneDrive, Microsoft Teams … Data Loss Prevention (DLP ) and eDiscovery.Ensure services align with security, compliance and governance requirements.Service Reliability & Continuous ImprovementAct as an escalation point for complex Microsoft service incidents and platform issues.Monitor Microsoft service health and communicate business-impacting incidents to stakeholders. #Provide ongoing platform support, troubleshooting and optimisation.Define and document ...

join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency.This is an excellent opportunity to play a pivotal role in the management, development and optimisation of clinical systems that … successful candidate will be responsible for ensuring clinical applications remain secure, effective and aligned with business and clinical requirements. The role will also drive service improvement, system optimisation, supplier performance management and the successful delivery of upgrades, enhancements and digital transformation initiatives. Lead and develop a Clinical Systems ...

join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency.This is an excellent opportunity to play a pivotal role in the management, development and optimisation of clinical systems that … successful candidate will be responsible for ensuring clinical applications remain secure, effective and aligned with business and clinical requirements. The role will also drive service improvement, system optimisation, supplier performance management and the successful delivery of upgrades, enhancements and digital transformation initiatives. Lead and develop a Clinical Systems ...

cloud platforms, while also leading key projects such as system upgrades, migrations, and infrastructure improvements. Alongside this, you will manage vendors, budgets, and service delivery, ensuring a high-performing and customer-focused IT function. The ideal candidate will possess broad technical expertise across enterprise infrastructure technologies, including Microsoft … Line Engineers Oversee networks, servers, cloud platforms, and security protocols Deliver infrastructure projects including upgrades and migrations Manage IT budget, vendors, and service level agreements The Person: Proven experience in an Infrastructure Manager or similar leadership role Strong networking and systems knowledge (Cisco, Fortinet, Microsoft stack, cloud platforms) Experience ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … across the business, covering User Support, Infrastructure, Security, Data and Development Teams. This role is a rotational position through 4 of 6 IT teams: Service Delivery, Security & Compliance, Data Systems, Product Delivery & Product Development, Infrastructure, End User Computing The work you will be doing Rotate through four ...

Senior Service Desk Analyst Reports To: Incident Manager Location: Huntingdon The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving as a key partner … Incident and Service Delivery Managers, you will be responsible for maintaining th click apply for full job details ...

network security controls to ensure secure, compliant and highly available infrastructure Monitoring network performance, capacity and availability, proactively identifying opportunities to improve reliability and service delivery Working closely with internet service providers, telecommunications partners and third-party suppliers to maintain service levels and deliver infrastructure enhancements … from analogue infrastructure to modern All IP networking solutions Producing and maintaining high-quality technical documentation, network diagrams and operational procedures Contributing to continuous service improvement initiatives while ensuring compliance with industry standards and data protection requirements What You Will Need to Apply: The ideal candidate for this role ...

Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

care, learning disabilities, mental health, integrated commissioning, and community services. The successful candidate will develop data literacy and engagement, creating a significant impact on service delivery and outcomes. Day-to-day of the role: Create and implement a data and insight transformation roadmap for Adult and Communities services … securing buy-in from internal and external stakeholders. Identify and capitalize on opportunities where data, analytics, and insights can enhance service delivery. Provide expert advice and support on the most suitable data and insight approaches to meet service needs and outcomes. Manage and prioritize data and insight demands ...

join our team and play a vital part in a rewarding role. Working within Breast Test Wales the post holder will be supporting the delivery of national screening programmes in Wales by providing essential pathway administration functions, including scheduling, processing data, extracting, and analysing information for participant screening records … handle participant communications. You will provide comprehensive administrative support and excellent customer service within a busy, sensitive environment. You must have previous administrative experience in a customer service environment and possess excellent communication skills. You must also demonstrate excellent organisational skills and be able to work under pressure ...

business locations in Buckinghamshire Hours: 37.5 per week Salary: Dependent on experience in range of £28,000- £32,000 per annum Due to continued service development, we are looking to appoint an experienced Administration Team Leader to provide operational leadership and support to our Primary Care Services administration team. … responsible for providing effective day-to-day leadership and supervision of the Primary Care Services administration team. The post holder will ensure the delivery of efficient, high-quality administrative support across all services, maintaining excellent patient care standards and supporting operational performance. Working closely with the General Manager ...

visibility across the organisation Competitive benefits package alongside a £70,000 basic salary Your responsibilities as IT Operations Manager Lead the day-to-day delivery of the internal technology function and oversee external technology partners Ensure cloud platforms, infrastructure and business systems remain secure, resilient and highly available Manage … Microsoft Azure and Microsoft 365 environments while maintaining cyber security and compliance standards Oversee IT budgets, supplier relationships, contracts and service performance Support business projects, technology initiatives and continuous service improvements Maintain disaster recovery, backup, business continuity arrangements and governance processes while providing technical escalation support where required ...

role in overseeing administration services and leading the Health and Social Care Coordinator teams across Ashford and Canterbury, ensuring effective workforce coordination, service delivery, and performance management. The role involves working closely with the Head of Service, Assistant Director and wider senior leadership team to support service … manage, influence and develop teams effectively. You will have experience in managing workload independently while supporting organisational priorities, alongside a proven ability to lead service improvements and drive change. Previous project management experience is desirable, and knowledge of QSIR tools and methodologies would be advantageous. Strong analytical capability ...

removing bottlenecks at scale, this is a role where you can make a real impact. The Role You will be joining the Engineering and Service Delivery community, working closely with Platform Owners,DevSecOps, Quality Engineering, and Environments teams. This is a highly collaborative role that sits … aligned, environments are ready, and risks are understood and managed. Youllplay a key role in evolving our release practices towards automation, observability, and progressive delivery, while enabling teams to move faster without compromising stability or compliance. What Youll Do Defining and evolving release and deployment strategies that enable safe ...

removing bottlenecks at scale, this is a role where you can make a real impact. The Role You will be joining the Engineering and Service Delivery community, working closely with Platform Owners,DevSecOps, Quality Engineering, and Environments teams. This is a highly collaborative role that sits … aligned, environments are ready, and risks are understood and managed. Youllplay a key role in evolving our release practices towards automation, observability, and progressive delivery, while enabling teams to move faster without compromising stability or compliance. What Youll Do Defining and evolving release and deployment strategies that enable safe ...

Location West Quays Relationships Internal: Team/Engineering External: Clients/Suppliers Main Duties and Responsibilities The Supervisor to provide best in class engineering service achieving 100% uptime along with meeting the ppm delivering in-line with the contractual obligations. Responsible for direction and effective corrective maintenance and planning … Critical Environment and Risk Management and contribute towards delivering industry standards with the primary objectives driving service delivery, quality and performance that will underpin both Integrals and JLL's vision for engineering excellence status. This is a key role requiring excellent teamwork, relationship management and technical skills. ...

Overview: Weare seeking an SC Cleared First Line Analyst (L2) to support the delivery of acritical customer service desk operation. The successful candidate will provideFirst-line technical support, ensuring an effective investigation, resolution,and management of incidents and service requests while maintaining excellentcustomer service standards.Workingwithin … fast-paced support environment, you will be responsible for diagnosingtechnical issues, fulfilling service requests, contributing to probleminvestigations, and supporting continuous service improvement initiatives. Location: Building 7, Caldecotte Lake Business Park, Milton Keynes, MK7 8JU Security Clearance: Active SC Clearance (Essential) Duration: ASAP - 31 October 2026 Working Hours: Monday ...

summary This role is to provide an efficient and effective account management service to end users, including processing of access applications, and troubleshooting access related issues. This role requires close liaison with System managers regarding the access granted on their systems and with regard to streamlining the processes involved. … discipline Formal training in Registration Authority, Smartcards, Identity Management, or IT Security Knowledge, Training & Experience Essential Experience working in an access management, IT support, service desk, or digital administration role Experience of managing user access, security permissions, or system accounts Understanding of information governance, data protection, and confidentiality requirement ...

Role - Technical Support Engineer (Inside IR35) Location - Stafford Reporting to the UK Service Leader, the Lead Technical Application Engineer is a key member of the Grid Automation Services operations team, providing technical leadership that supports service growth, customer confidence, and high-quality project execution. The role provides engineering … procedures, quality expectations, and response deadlines. Support the commercial and sales teams by defining technically robust solutions aligned with customer specifications, scope expectations, and service delivery capability. Provide technical support to Operations and Service teams during project execution, factory acceptance testing, site acceptance testing, and commissioning activities. ...

Rubicon Consulting is currently recruiting for Technical Support Engineer on a 6 Month Contract, based in Staffordshire. Role Summary Reporting to the UK Service Leader, the Lead Technical Application Engineer is a key member of the Grid Automation Services operations team, providing technical leadership that supports service growth … procedures, quality expectations, and response deadlines. Support the commercial and sales teams by defining technically robust solutions aligned with customer specifications, scope expectations, and service delivery capability. Provide technical support to Operations and Service teams during project execution, factory acceptance testing, site acceptance testing, and commissioning activities. ...

simpler, more efficient model that improves outcomes for residents while strengthening financial sustainability and operational resilience. As the programme now moves from proposal into delivery, there is a strong demand for Programme Managers who have already been involved in recent LGR activity, particularly during the early-stage conversations … proposal development phases within other local authorities. This experience is seen as critical in ensuring momentum and delivery confidence from day one. Your new role This is a senior Programme Manager role leading one of the core workstreams within a complex LGR programme. You will be responsible for translating ...