201 to 225 of 1,109 Service Delivery Jobs in the UK

summary We are recruiting for a Digital Product Manager who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The role supports the design, development, implementation, and ongoing improvement of clinical and operational digital systems, with a strong focus on electronic … align with organisational priorities. A key part of the role involves managing the full product lifecycle, from discovery and requirements gathering through to delivery, adoption, optimisation, and continuous improvement. The post holder will translate user and service needs into clear product backlogs, user stories, and delivery outcomes ...

with a UK driving licence required for travel between sites/client visits) Job Type : Full-time, Permanent Sector: IT Solutions & Cyber Security (Managed Service Provider) Reports To : Head of Service Delivery/Operations Manager About the Company Our client is a market-leading IT Solutions … provider, delivering managed IT and security services to a growing base of business customers. Following a sustained period of growth, they are expanding their service delivery team and are looking for an experienced Technical Team Lead to help shape and strengthen their Service Desk function. This ...

Smarter, connected homes are key to improving energy efficiency and accelerating Britains transition to a low-carbon economy. As a valued member of our Service Centre team, you will work closely with energy suppliers and distribution network operators, ensuring smart metering processes run smoothly and efficiently. Your contribution will … directly support the delivery of high-quality service and help shape a cleaner, more sustainable future for everyone. Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires ...

looking for a M&A Technology Service Delivery Lead and carve-out specialist with deep expertise in technology separations and TSA delivery management within large corporate environments. They possess broad tech literacy across infrastructure, cyber security, and ITSM, combined with sharp commercial and legal acumen to enforce … Hybrid, 2-3 days/week) Employment: Full-time, 3-year fixed-term contract Core stack: M&A, TSA Management, Carve-out, IT Service Management, ITIL, Stakeholder Management, Contract Management, Risk Management Posted: 2026-07-27 Mission & context Our client is a major media and entertainment company currently undergoing ...

Falcon Smart IT Limited in London seeks an experienced Service Delivery Manager to oversee end-to-end service operations for a retail client. You will manage ITIL-based processes, governance, and service performance, coordinating with vendors and stakeholders to ensure high-quality outcomes. The role emphasizes … incident/problem/change management, service reviews, and continuous improvement, with a focus on financial operations and service governance to meet SLAs and KPIs. #J-18808-Ljbffr ...

Newcastle Strategic Solutions Limited is seeking an IT Service Improvement Manager to lead the evolution of IT service management capabilities, driving automation and operational excellence across Technology Services. You will own the ITSM platform roadmap, working with Service Delivery, Service Desk and Engineering to deliver … improved processes and self-service capabilities. You will lead a team of Service Improvement Analysts, collaborating with governance and risk teams to ensure regulatory #J-18808-Ljbffr ...

diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Software Service Manager, you will be responsible for managing the day-to-day delivery of software support services , as well as engaging in relevant client … supporting business development activity for potential new clients. Minimum requirements: Experience working in a commercial IT (software) environment , with a thorough understanding of service management. Eligibility for security clearance is a must. Experience of adhering to the disciplines and quality standards of service and project management, ideally with ...

trusted advisor to customers, helping them define technology strategies, shape transformation programmes, and design commercially viable solutions. The role works closely with sales, technical delivery, product, service management and vendor teams to shape compelling propositions combining Microsoft Azure, Microsoft 365, AVD, SD‐WAN, SB‐BRANCH and SASE technologies … lead workshops, discovery sessions and roadmap engagements. Translate business challenges into technical and commercial solutions aligned to business outcomes. Design end‐to‐end managed service solutions across cloud, workplace, networking and security domains. Support sales teams throughout the opportunity lifecycle, including proposals, presentations, RFPs, RFIs and tenders. Develop solution ...

function? We are seeking a proactive and commercially minded professional to oversee day-to-day IT operations, manage third-party suppliers and ensure the delivery of secure, reliable and efficient technology services across a growing organisation. This is a varied and hands-on leadership role where you will play … part in driving operational excellence, improving service delivery and supporting future business growth. Key Responsibilities: Lead the day-to-day management of IT operations, infrastructure and support services. Manage external IT support and cyber security partners, ensuring service levels are achieved. Lead and develop the internal ...

responsible for ensuring the business is prepared to adopt and operate effectively within the ServiceNow platform at go-live and beyond. You translate ServiceNow delivery into clear operational impact, drive business readiness, and ensure process, role, and operational ownership is established across ITSM, CSM, Service Catalog, portals, workflows … changing, what is expected from them, and how ServiceNow will support day-to-day operations. Success is measured through operational readiness, adoption, process compliance, service improvement, and the ability of teams to operate effectively from day one. Roles & Responsibilities: Change and Impact Management * Identify and maintain a clear view ...

LGBTQ+ business community. Please do not contact the recruiter directly. Job Description The role This is a multi-faceted role within the IT Service Management team. Working within the Service Design team of the Service Management department, this role is responsible for the acceptance … services offered by IT to the Firm, including all documentation and knowledge, performance standards (and related measurements) and costs, thus providing a foundation for Service Level Management. Additionally, this role may require liaising with non-IT teams using the ServiceNow Service Management Tool to advise on tool introduction ...

business, with an initial focus on customer contact services. • Lead end-to-end operational performance across Customer Managed Services client engagements, ensuring high-quality delivery, consistency, efficiency and continuous improvement. • Drive profitable growth through expansion of the managed services footprint, development of new markets and deeper penetration of existing … Managing Directors and teams across Consulting and Operate to shape integrated, technology-enabled solutions and unlock cross-sector opportunities. • Embed standardisation, automation, AI-enabled delivery and data-led insight to improve productivity, reduce cost and enhance operational efficiency. • Ensure strong governance, risk management, quality controls and compliance across multi ...

have been received. Please apply for this job as soon as you can, if interested. Main duties of the job Key Responsibilities: Support the delivery, development, and maintenance of the Trust's E-Rostering system to improve workforce planning, staff experience, and service efficiency. Provide ongoing support … Policy Work with Medical Education, HR, and Clinical Leads to ensure accurate allocation of doctors to posts/rotations, taking into account training needs, service delivery, and EWTD compliance. Supporting the Project Manager to implement an effective system to evaluate and measure benefits, setting objectives with managers Liaising ...

will report to the CFO and take ownership of IT operations across the business. The immediate focus will be improving day-to-day service delivery, clearing a backlog of IT requests, creating better structure around triage and prioritisation, and building confidence in how IT supports users. You will … specialist partners * Supporting Microsoft 365, Azure, Entra ID, networking and core infrastructure * Providing hands-on technical support where needed * Supporting system updates, changes and service improvements * Improving IT processes, reporting and user confidence * Ensuring new systems and changes are ready to move into BAU support What they are looking ...

Head of IT The Head of IT oversees the strategic and operational delivery of IT services within the organisation, ensuring smooth infrastructure management and project execution. This role supports a collaborative culture focused on effective service delivery during a period of organisational transition. The organisation … leader to steer key operational functions. Role Overview The Head of IT role involves leading and motivating a team of technical specialists, managing service and project delivery, and ensuring compliance with governance and risk standards. Reporting directly to senior leadership, success in this role will be demonstrated through ...

implementation, maintenance, and continuous improvement of ICT infrastructure Ensure high availability and performance of networks, servers, cloud platforms, telecommunications, and business systems Manage ICT service delivery against agreed service level agreements (SLAs) Lead business continuity, disaster recovery, and resilience planning Job Requirements: Significant senior-level ICT management … experience Experience developing and implementing ICT strategies Proficiency in managing infrastructure, applications, cybersecurity, and service delivery functions Experience leading teams and managing budgets Proven track record of delivering complex ICT projects and transformation initiatives Knowledge of ICT infrastructure, cloud technologies, networking, and enterprise systems Familiarity with cybersecurity frameworks ...

month. Our Europe hub locations are London, UK. Please ensure you can realistically commit to this structure before applying. As BetterUp’s Client Delivery Director (‘CDD’) you’ll play a crucial role in leading the formation and orchestration of the post-sale strategy and execution for our largest … most strategic clients. What you’ll do: Delivery Management: Orchestrate the successful end-to-end technical and operational delivery of the BetterUp platform to our clients. Ensure that the business needs and requirements of our clients are clearly understood by our internal teams and effectively scope their deliverables ...

This role, within our Cybersecurity Assessments Delivery Office, will be responsible for day to day service delivery of security assessments across JPMC. You will be supporting the execution of technical security assessments, including red teaming, purple teaming and penetration testing. Note that this is not a technical … execution role, it is a service delivery role supporting execution of technical security assessments. Candidates should be able to demonstrate interest in general Cybersecurity principles and have experience of program and project delivery processes in large scale organizations. The role involves a high level of stakeholder management ...

Role: Service Delivery Coordinator Contract: 6 months Salary: £45,000 to £60,000 (DOE) Location: Birmingham (Hybrid: 3 days in the office, 2 days remote) We are currently partnering with a major network infrastructure client to find an experienced Supply Chain Enablement Specialist to join their team. … asset management providers (such as Tracktrans) to identify, design, and implement sustainable performance improvements. Acting as a key escalation point to resolve critical customer delivery issues. Delivering critical weekly and monthly reporting on "Right First Time" metrics to the senior leadership team. Supporting the Outbound and Reverse Supply Chain ...

Newcastle Building Society is seeking an experienced IT Service Improvement Manager to lead the evolution of IT service management, driving automation and operational excellence across Technology Services. You will own the ITSM platform, shape its roadmap, and deliver automated, efficient workflows in collaboration with Service Delivery, Service Desk, Infrastructure and Engineering teams. You will lead a team of Service Improvement Analysts, champion continuous improvement, balance governance #J-18808-Ljbffr ...

This is an exciting opportunity for an experienced Corporate lawyer to help drive the adoption of GenAI, legal technology and innovative delivery models within a leading international firm. Working closely with partners, clients and technology specialists, you will identify opportunities for transformation, shape solutions and support the development … combines deep sector expertise with a collaborative and forward-thinking culture. The firm is making significant investments in innovation, legal technology and AI-enabled service delivery, creating opportunities for lawyers who are passionate about improving the way legal services are delivered and experienced by clients.legal sector, offering tailored ...

processes are implemented to drive consistent technical network design and architecture processes are in place for the global network and telephony services Planning and Delivery Provide strong governance across Ingenico to all network & telephony services partners involved in delivering network & telephony services to Ingenico Responsible for the delivery … timely and on-budget manner in accordance with agreed ways of working Implement continuous improvements and updated processes and templates into the delivery process Developing and administering the network related budgets under the guidance of Head of Infrastructure & Operations Service Delivery Being directly accountable for the effective ...

responsible for directing effective corrective maintenance, planning for Critical Environment and Risk Management, and driving industry-leading standards. The primary objectives focus on service delivery, quality, and performance that underpin both JLL WPM and JLL's vision for engineering excellence. This is a key position requiring excellent teamwork … system and DesOps, while driving IoT solutions, building efficiency initiatives, and supporting our commitment to sustainability and wellness standards including WELL and BREEAM certifications. Service Delivery & Client Management Represent the hard services team and ensure successful site support for all engineering requirements Serve as the main interface with ...

summary This role supports the delivery of high-quality ICT service management to all our staff at Princess Alexandra Hospital. The post holder will manage a team to resolve issues both pro-actively and reactively, to maintain a smooth and efficient ICT operations. Main duties … Lead and manage the Desktop Engineers (2nd line support) and support the ICT Head of Service Delivery to lead and manage the Support Officers (1st line support). Develop customer service and the customer experience within the team. Support the development and maintenance of ITIL based process ...

with their wider business objectives. As a Technical Account Manager, you will be responsible for managing a portfolio of key customer accounts, ensuring exceptional service delivery and identifying opportunities for continuous improvement. Key Responsibilities Building and maintaining strong relationships with key client stakeholders. Conducting regular service reviews … account management meetings. Providing strategic guidance and recommendations to customers. Identifying opportunities to enhance customers' IT environments and services. Liaising with technical, service delivery and project teams to ensure successful outcomes. Producing account plans, service reports and technology roadmaps. Supporting contract renewals and identifying opportunities for account ...