226 to 250 of 667 Service Delivery Jobs in the UK

working with an established and highly regarded charity operating in the healthcare sector to recruit an experienced IT and Security Lead to support the delivery of its IT, digital and cybersecurity priorities. The organisation works closely with a major healthcare institution and is currently reviewing the long-term structure … Security Lead will be the key point of contact for IT, digital and cybersecurity matters across the charity. The role will support the delivery of the organisation’s IT and digital strategy, strengthen cyber resilience, and help ensure that systems, suppliers and support arrangements are fit for purpose. ...

Construction Site & Associated Development (AD) Sites - Bridgwater, Somerset Status: CONTRACT INSIDE IR35 Duration: Approved until 31dec26 (renewable) Reports to: Construction Support Services Passenger Transport Service Manager Morson Edge are working with a major player in the Energy sector who have a current contract requirement for an Off-Site Delivery Lead (Passenger Transport) to join their established Project/Site Operations Team in Bridgwater, Somerset. Overview The Off-Site Delivery Lead (Passenger Transport) is involved with the delivery and maintenance of Project Associated Development Sites, Parking Allocation and enforcement - encompassing Park and Rides, Passenger Transport Operations, Parking ...

looking to secure a Huddersfield based IT Field Technician to own and undertake all activities that relate to the efficient running of the technical service in schools. There is a high degree of presentational, customer service and technical skill required, operating as the face of this service … growth led, on-site role where the right candidate will learn, develop & grow. Responsibilities Responsible for 1st/2nd Line support using service desk system (Freshdesk) and Remote Management and Monitoring system (Atera) Responsible for 1st/2nd Line support for offsite backup solution (Altaro and MBS), Responsible ...

Service Desk Administrator Were looking for a Service Desk Administrator to support high-quality service delivery across our network, infrastructure, and cabling teams. This is a key operational role, acting as the first point of contact for end users and ensuring ServiceNow tickets are logged, managed … resolved efficiently within agreed SLAs. Working closely with the Service Manager and Site Le... WKCL1_UKTJ ...

Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced Unified Communications Engineer. In this role the Unified Communications Engineer will be responsible for supporting and implementing solutions based around communication, collaboration … support and design assistance for enterprise client projects You will be closely aligned with the Professional Services Consultants to deliver an end-to-end service for customers Provide subject matter expertise on technical solutions, and act as a technical point of contact for implementation projects and in-life service ...

excited to be partnering with a forward-thinking MSP who are looking for a hands-on Service Desk Team Leader to play a key role in both technical delivery and team leadership. This is a dual position combining senior technical support with people management responsibilities. You will … escalation point while also leading, mentoring, and developing a team of engineers—ensuring service levels, customer satisfaction, and operational efficiency are consistently delivered. Horsham £35,000 – £40,000 + progression opportunities Service Desk Team Leader - The Role: You will be responsible for keeping the service desk running ...

Shift Service Engineer (SC Cleared) 12 Months - 12-hour day/night shifts on a rotating 4-5 day pattern 4-5 Days per week on site in Newport, Wales £55 per hour (Inside IR35) ***Please note - Due to the nature of this role and the client environment … Clearance and be a Sole British citizen*** This role sits within a 24/7 operational support function, focused on high-quality technical service delivery, infrastructure support, and continuous improvement. You'll work closely with internal teams and external stakeholders to maintain service performance and availability. Role ...

Service Administrator - IT Services Location - Derby (Hybrid) Salary 25-30k Dept on experience Are you an organised, proactive communicator who thrives in a fast-paced environment? We're looking for a talented Service Administrator to join our IT services team and play a key role in delivering … exceptional client experiences. The Role As Service Administrator you'll be the connective tissue between clients, internal teams, and external partners. From keeping projects on track to ensuring clients are always in the loop. What You'll Be Doing Scheduling and coordinating project meetings, capturing and distributing accurate minutes ...

Role Overview A senior leadership position is available within a technology operations function for an individual with strong experience in incident and service disruption management. The role involves overseeing a team responsible for handling critical service events on a continuous (24/7) basis within a centralised operational … setting. The successful candidate will provide direction during high-impact service interruptions, take ownership of escalated issues, and ensure that operational responses are timely, structured, and effective. Eligibility for UK Security Check (SC) clearance is required. Experience & Capability Core Requirements Demonstrable experience managing high-severity service incidents ...

Duties will include, but are not limited to: Provide 1st and 2nd line IT support to users across the Europe region, resolving incidents and service requests via Southco’s service desk ticketing system in line with agreed service levels Diagnose, troubleshoot, and resolve IT issues relating … Southco’s IT and security standards Maintain accurate ticket records and technical documentation, ensuring all actions, resolutions, and updates are clearly logged within the service management system Collaborate with global IT colleagues and third‐party suppliers to support service delivery, system upgrades, and routine maintenance activities Support ...

resources and workloads in a high-pressure, highly regulated environment. If you're comfortable rolling your sleeves up, influencing senior stakeholders and driving delivery, this one's for you. What You'll Be Doing Owning and driving end-to-end project delivery within a cyber security organisation Creating … managing and delivering project plans , milestones and outcomes Reporting progress, risks and dependencies to senior stakeholders Supporting service delivery against KPIs, SLAs and operational targets Driving ITIL best practice , including Service Operations, CSI and Problem Management Ensuring data quality through asset and configuration management Leading service ...

structured cadence of partner reviews (weekly operational check-ins for top-tier partners, monthly/quarterly business reviews) covering performance, commercial trading, pipeline and service quality. • Represent the partner's voice internally — channelling feedback into Product, Provisioning, Billing and Support to drive continuous improvement. Service Delivery & Escalation … Management • Monitor live service performance against wholesale SLAs and KPIs, including provisioning lead times, porting success rates, fault resolution, network availability and billing accuracy. • Act as the senior escalation point for partner tickets, orders and incidents — owning resolution end-to-end across internal teams (Provisioning, NOC, Finance and Support ...

sector – enhanced DBS will be carried out for the role The OpportunityMy client is seeking an experienced IT Manager to take ownership of IT service delivery across a multi-site Education environment. This is a pivotal role focused on managing a third-party MSP, driving service excellence … services are reliable, cost-effective, and aligned with organisational goals. Key Responsibilities Supplier & Contract Management Act as the primary contact for the managed service provider (MSP), ensuring delivery against SLAs, KPIs, and contractual commitments Lead supplier performance reviews and proactively address underperformance Support consolidation of multiple IT service ...

enhanced DBS will be carried out for the role The Opportunity My client is seeking an experienced IT Manager to take ownership of IT service delivery across a multi-site Education environment. This is a pivotal role focused on managing a third-party MSP, driving service excellence … services are reliable, cost-effective, and aligned with organisational goals. Key Responsibilities Supplier & Contract Management Act as the primary contact for the managed service provider (MSP), ensuring delivery against SLAs, KPIs, and contractual commitments Lead supplier performance reviews and proactively address underperformance Support consolidation of multiple IT service ...

Service Desk Engineer (2nd Line) – London - £38,000 - Hybrid Working! We’re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering premium IT services … paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you’ll play a key role within a busy Service Delivery team, providing both remote and on-site support ...

clinical and corporate systems across the Trust, including the Ophthalmology Electronic Patient Record (OpenEyes). The role acts as the technical and service owner for designated systems, ensuring safe, effective and compliant operations and acting as the bridge between project delivery and business as usual. Interview Date … Ophthalmology EPR system, OpenEyes, is scheduled to be introduced into the Trust in 2026/27. The Project Manager will lead on programme delivery and governance, while the Systems Manager will act as the technical and service owner, taking on business as usual responsibility after go-live. ...

Senior Business Analyst Contract Duration: 3 Months Location: London JOB PURPOSE: To lead on the development of a Business Analysis framework and Business Analysis delivery for the Council's Transformation programme, with a specific focus on enabling the end-to-end design, build, test and implementation of digital solutions … ensure consistent, high-quality BA practice. Embed a culture of continuous improvement, innovation and constructive challenge to existing processes. End-to-End Business Analysis Delivery Lead the elicitation, documentation and validation of business and system requirements, ensuring full traceability across the delivery lifecycle. Facilitate process mapping ...

with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description … role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer’s real-world environment, identifies risk and improvement opportunities, and helps customers ...

will be responsible for the prioritisation and effective allocation of resources across the portfolio to, ensuring effective governance, and supporting high-quality program delivery across a diverse and complex change portfolio. You understand PMO governance and are experienced in delivering projects within complex technical environments. You excel at operating … quickly and balancing strategic planning with active delivery oversight. You bring a pragmatic, solutions focused mindset and are not afraid to challenge constructively to improve outcomes. You will have two PMO resources and a team of delivery managers to implement the programme. In this role you will ...

Description Netstratum is seeking a highly experienced ITSM professional with deep expertise in ITSM platforms to lead the design, configuration, and implementation of our service management platform. This role will play a critical part in replacing our existing system, Cherwell Service Management, and ensuring a smooth migration while … optimizing workflows and service delivery. This is not a support/admin role—we are looking for someone who can architect, implement, and transform ITSM processes at scale. Key Responsibilities Platform Implementation & Architecture Platform Implementation & Architecture Lead end-to-end implementation and optimization of ITSM platforms Design scalable ITSM ...

deliver platform improvements, including automation to reduce manual effort and human error - Proactively monitor the environment to detect and address issues before they impact service - Support the Technical Lead with escalation management, risk tracking and active oversight of the environment - Contribute to stakeholder management, service reporting and review … meetings with the service delivery function and customer teams - Produce clear, accurate documentation to ITIL4 standards - Collaborate with DevOps and software engineering teams to support containerised and service-oriented workloads Technical Skills You will ideally come skills in some or all the below; - VMware Suite: ESXi, vCenter ...

specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. … They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple - to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed ...

ourProjectsTeam. You will playa central rolein planning, tracking, and coordinating IT and telephony projects across a diverse client base, ensuring on-time, on-budget delivery that meets or exceeds client expectations. Responsibilities: Coordinate end-to-end delivery of IT infrastructure and managed service projects Develop andmaintaindetailed project … Coordinate user training scheduling and go-live support activities in collaboration with the technical team Contribute to internal reporting, including project pipeline tracking and delivery metrics for management review Assist in onboarding new clients by coordinating internal team activities and ensuring smooth transition from sales to delivery Skills ...

ourProjectsTeam. You will playa central rolein planning, tracking, and coordinating IT and telephony projects across a diverse client base, ensuring on-time, on-budget delivery that meets or exceeds client expectations. Responsibilities: Coordinate end-to-end delivery of IT infrastructure and managed service projects Develop andmaintaindetailed project … Coordinate user training scheduling and go-live support activities in collaboration with the technical team Contribute to internal reporting, including project pipeline tracking and delivery metrics for management review Assist in onboarding new clients by coordinating internal team activities and ensuring smooth transition from sales to delivery Skills ...

will play a central role in planning, tracking, and coordinating IT and telephony projects across a diverse client base, ensuring on-time, on-budget delivery that meets or exceeds client expectations. Responsibilities: Coordinate end-to-end delivery of IT infrastructure and managed service projects Develop and maintain … Coordinate user training scheduling and go-live support activities in collaboration with the technical team Contribute to internal reporting, including project pipeline tracking and delivery metrics for management review Assist in onboarding new clients by coordinating internal team activities and ensuring smooth transition from sales to delivery Skills ...