26 to 50 of 678 Service Delivery Jobs in the UK

client, a prominent player in the technology sector, is actively seeking a Service Delivery Analyst to join their team on a permanent basis. This role is integral in ensuring high-quality service delivery, with a strong emphasis on customer service, user experience, and communication. … resolve issues. Troubleshoot and resolve common issues using documented processes and knowledge bases. Document, triage, and escalate issues when necessary. Job Requirements: Experience in service delivery within a technology environment. Strong customer service skills and a user-centric approach. Ability to execute tasks with precision and adherence ...

Your new companyA well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an experienced Service Delivery Manager to help them deliver their core business objectives. … Your new roleAs the Service Delivery Manager, you will provide strategic and technical leadership across the organisation's technology estate. You will take ownership of the technical architecture, infrastructure, and critical systems, ensuring they are secure, resilient, and aligned to operational and organisational objectives. You will be responsible ...

Service Operations Lead to join a high-profile international charity. The role will help build, improve and manage the technology service operations capability. The organisation is entering an important phase of growth and transformation, with technology playing an increasingly central role in how it scales services, supports users … delivers trusted, high-quality digital operations. This is a hands-on team leader role. Small team to provide service support to 200+ staff globally. You will help shape how technology services are managed, supported and improved across the organisation. This will include service delivery, incident and problem ...

Role: Head of Service Delivery Location: West Sussex (office-based) Salary: £65,000 - £75,000 + benefits Permanent, full-time The opportunity An established, award-winning managed print and document solutions provider is looking for a Head of Service Delivery to take full ownership … service operation from its West Sussex Base. This is a pivotal leadership role for a business with a 30-year heritage, thousands of clients across the UK, and a genuine reputation for service quality (backed by ISO 9001 and 14001 accreditation). The service delivery function ...

Role: Service Desk Manager Location: Northampton Salary: £40,000-£50,000 Type: Full-time, Permanent About Our Client We are delighted to be recruiting for one of the most exciting MSPs in the region. Our client is a Northampton-based, award winning MSP that, in just a couple … with a clear vision and the talent to match. They have built a strong, client-focused culture and are now looking for an experienced Service Desk Manager to join their leadership team and drive the next phase of their growth. The Opportunity Our client is looking for an experienced ...

currently recruiting on behalf of a well-established and growing telecommunications provider based in Dunfermline, who are looking to appoint a Customer Experience & Service Delivery Executive to join their expanding team. This is an excellent opportunity for someone who enjoys working closely with customers, coordinating service delivery, and providing first-class support. The role offers a varied workload spanning customer relationship management, service coordination, order provisioning, and first-line support, making it ideal for someone looking to develop a long-term career within the telecoms and technology sector. The successful candidate will become ...

Provider and they are seeking an experienced IT Helpdesk Manager to lead a team of support engineers whilst remaining actively involved in the technical delivery of services. This role offers an excellent opportunity for an experienced Senior 3rd Line Engineer, Technical Team Lead, or Service Desk Supervisor looking … next step into management. You'll have the opportunity to develop your leadership skills whilst maintaining hands-on involvement in complex technical escalations and service improvement initiatives. The Role Leading a team of 6-8 support engineers, you will be responsible for the day-to-day management ...

Description About the Role As an LCS Tender & Project Manager , you will act as the primary focal point for lifecycle service opportunities and assigned projects, supporting both the tendering and execution phases. You will be responsible for developing customer proposals, coordinating tender submissions, managing project delivery, and ensuring … ensure commercially competitive proposals are developed and that awarded projects are delivered safely, efficiently, and in accordance with customer requirements. Key Responsibilities Coordinate lifecycle service activities across assigned projects Act as primary contact for customers and internal stakeholders Support commissioning, start-up, and operational performance Coordinate engineering, operations ...

Senior Service Desk Analyst: Salary: National: £34,820 - £40,000. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. This role may be eligible for a Government Digital and Data allowance … Location: Darlington (Feethams House) only Do you want to be part of a friendly and collaborative team and provide senior operational support to the Service Desk? Do you want to have a role that combines hands-on delivery with day-to-day coordination, quality assurance, and mentoring responsibilities ...

Service Delivery Manager (SDM) - IT Services Whitehaven (Onsite) £50,000 - £55,000 + £5,000 Car Allowance + Benefits We're looking for an experienced Service Delivery Manager (SDM) to lead and oversee IT service delivery within a fast-paced, engineering-led environment click ...

Service Delivery Manager (SDM) - IT Services Whitehaven (Onsite) £50,000 - £55,000 + £5,000 Car Allowance + Benefits We're looking for an experienced Service Delivery Manager (SDM) to lead and oversee IT service delivery within a fast-paced, engineering-led environment. This ...

Summary The Client Services Director is responsible for proactively managing all aspects of service delivery, providing leadership and support to ensure high service standards both internally and externally, and continuously improving them. The role focuses on strategic leadership, operational excellence, and customer satisfaction, uniting technical service delivery, customer experience management, and professional services under one cohesive strategy to drive customer retention, growth and value realization. Main Responsibilities and Accountabilities Individual role holders may be advised of additional or particular responsibilities they are required to deliver, but as a Client Services Director, the following gives ...

need applicants to be immediately available for work. If you have any further queries regarding these posts, please email Alex Robinson - Associate Director Transformation Delivery alex.robinson@mpft.nhs.uk Main duties of the job Support Care Groups & corporate directorates in delivering strategic objectives through a portfolio of projects & transformation initiatives. Build … effective working relationships with stakeholders to understand priorities, plan resources & support delivery of agreed projects and programmes. Lead & manage complex projects from initiation to completion, ensuring delivery of objectives, benefits, quality standards & milestones. Provide expert advice & guidance on project management methodologies, processes and governance. Deliver project management training ...

Head of IT Service Management £600 day rate (Inside IR35), Hybrid Working Parity is delighted to partner with our client; a public sector organisation, who are looking to recruit an experienced to lead and shape the strategic direction of IT Service Management across a complex and high-profile … environment. You will be responsible for defining the vision, governance, and continuous improvement of service management practices, ensuring services are delivered effectively, consistently, and in alignment with organisational and customer requirements. This is a senior leadership role requiring strong stakeholder engagement, operational oversight, and a proven track record ...

growth. The Opportunity We're seeking a driven, entrepreneurial Account Executive to join a newly formed team bringing Asana's platform to IT and service teams. This is a unique opportunity to be at the ground floor of an emerging go-to-market motion, working as part … helping to bring customer feedback to the product team and design the product and pricing strategy. You'll be starting conversations with IT leaders, service delivery teams, and cross-functional stakeholders who are looking to modernize how they coordinate work, deflect repetitive requests, and deliver exceptional employee experiences. ...

Title: PMO Team Leader Location: Newbury Salary: Competitive Job Type: Full Time, Permanent We're an experienced Managed Service Provider working with SMEs, education, and hospitality organisations, typically supporting businesses with 10-600 employees. We take the time to understand each organisation and deliver end-to-end technology solutions … governance, resource planning, portfolio oversight, reporting, and operational excellence across all customer projects. You will lead a team of Project Coordinators, ensuring the successful delivery of projects through robust processes, effective resource management, risk control, and stakeholder engagement. Working closely with Sales, Service Delivery, Engineering, Cyber Security ...

Position: Service Delivery Lead. Location: Preston Ireland Funeral Directors, Lancaster Job Type: Full-time, 38.33 Hours per week. Salary: £32,148.36 per annum We're looking for a dedicated and compassionate individual to join our team as a Service Delivery Lead . You will oversee … with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way. The Role As Service Delivery Lead, you'll be responsible for overseeing the entire care journey of the deceased while ensuring the highest standards of respect, dignity ...

Position: Service Delivery Lead. Location: Supporting our branches in Bradford, Halifax & surrounding areas. Job Type: Full-time, 38.33 Hours per week. Salary: £32,148.36 per annum We're looking for a dedicated and compassionate individual to join our team as a Service Delivery Lead . … with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way. The Role As Service Delivery Lead, you'll be responsible for overseeing the entire care journey of the deceased while ensuring the highest standards of respect, dignity ...

primary technology partner for Divisions, Functions, and Regions, ensuring business strategy, priorities, and needs are clearly understood and translated into effective technology delivery and measurable outcomes. Working closely with IT Service Delivery, the PMO, and technical leadership, the role positions IT as a trusted, proactive partner … business. Typical Accountabilities: Strategic Business Partnership Act as the senior IT partner to Divisional and Functional leadership teams, working closely alongside the Director of Service Delivery Manage people within the Service Delivery team and operate as the owner of business relationships for IT, reporting into ...

Role : Digital Service Desk Team Leader Type : Contract Inside IR35 Location: Norwich OR Chelmsford Mod of work : Onsite JOB SUMMARY Key Responsibilities: Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans, and performance management. Managing the full lifecycle of incidents … requests, ensuring quality triage, escalation, and resolution. Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users. Overseeing team ticket queues, ensuring SLA compliance and workload distribution. Providing technical support and escalation during high-demand periods and Major Incidents (MIs)/Digital ...

seeking an experienced Service Delivery Manager to join our growing team and take ownership of service delivery operations across multiple customer sites. This is a hands-on leadership role where you will be responsible for managing service performance, supporting operational teams, driving continuous improvement … support to a team located in Warrington, requiring occasional travel to maintain strong engagement and operational oversight. This role would suit an experienced IT service professional with a strong customer focus, excellent stakeholder management skills, and a proven track record of delivering high-quality IT services within a structured ...

identify and overcome technical, educational, and competitive obstacles to our continued growth. In this role, you will join a newly formed team bringing Asana Service Management to IT and service teams, partnering with a dedicated Account Executive to build repeatable technical plays that scale across Asana's field … share more about the in‐office requirements. What you’ll achieve Partner with the incubation Account Executive to lead technical validation for IT and service team opportunities within mid‐market accounts (300–2,000 employees), from discovery through proof, demo, and close. Develop a deep understanding ...

Technical Lead (Contract) Contract: Initial 6-Month Contract (Rolling) Rate: £500–£650 per day Location: London (Hybrid Working) Reporting to: Head of Service Delivery Technical Lead – Enterprise Technology & Service Operations We are currently seeking an experienced Technical Lead to join a high-profile organisation on an initial … complex enterprise technology estate, ensuring operational excellence, resilience, security, and continuous improvement across business-critical systems. Working closely with the Enterprise Architect, Head of Service Delivery, managed service providers, and senior business stakeholders, you will play a key role in bridging the gap between technology design ...

Network IT is currently recruiting for a Head of IT Service Management, to join our client in Milton Keynes on a 6 month initial contract. This is a critical role for our client, who operate an ITIL focussed ITSM function. You'll provide strategic leadership for IT Service Management, overseeing service delivery, continual improvement, stakeholder engagement, and customer satisfaction. Lead and develop a team of service management professionals, ensuring services are delivered efficiently, meet agreed performance targets, and evolve in line with business and customer requirements. Please note that this is an SC Cleared ...

/deskside support agents. This role is central to Aurora’s IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high-performing team … customer-focused IT culture committed to excellence. You will oversee the resolution of local IT issues ensuring support requests are resolved within agreed Service Level Agreements (SLAs) to minimise business disruption. Additionally, you will manage the full lifecycle of end-user devices and IT assets, from onboarding to decommissioning ...