51 to 75 of 2,363 Service Delivery Jobs in the UK

Service Delivery Manager has overall responsibility for day-to-day customer engagement and delivery of a high-quality service to customers in line with the scope of our support contracts. Working for designated accounts within Managed Services, they ensure that business as usual activity is delivered … within agreed service levels, act as a direct point of contact with key stakeholders taking ownership and where required drive continuous service improvement for that Customer. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government ...

Service Delivery Manager Please note sponsorship is not available for this role, and all candidates MUST be in a commutable distance to Banbridge. Banbridge | Fully on-site | ~ 45-60k An established and rapidly growing engineering and manufacturing organisation is appointing an experienced IT Service Delivery … newly created position offering the opportunity to shape how IT services are delivered across a growing, multisite business. You will take ownership of the service desk, develop the existing support team and help build a scalable service-delivery model that keeps pace with the organisation's continued ...

Billingham, County Durham, United Kingdom Swindon, Wiltshire, United Kingdom Newport, United Kingdom Billingham, County Durham, United Kingdom Job Description Head of Service Delivery – HR & Payroll Swindon, Newport, or Stockton-on-Tees – flexible and hybrid working options Band G - £67,383 We are in an exciting period of transformation … that will shape the future of shared services across government. Through the introduction of new technology platforms, service lines and clients, we are expanding both the scale and sophistication of what we do. This includes transitioning to a multi-ERP platform organisation, onboarding new government clients and reimagining ...

including Applications services, Data & Analytics services, AI/ML Technologies and Professional services in the UK and EU market. Job Description Role Overview The Service Delivery Analyst is responsible for monitoring, analyzing, and improving IT service delivery across internal teams and third-party providers. This role … ensures effective management of service performance, escalations, and reporting while driving continuous improvement in the quality and reliability of IT services. Key Responsibilities Customer Service & Relationship Management Support and promote innovative service delivery practices that anticipate and meet customer needs. Maintain strong relationships with business stakeholders ...

Service Delivery Manager Permanent Location: North West, London based Salary: Competitive Negotiable Sellick Partnership is supporting a growing organisation providing maintenance, compliance and facilities services to social housing providers, public sector organisations and commercial clients. They are seeking an experienced Service Delivery Manager to lead … customer service and operational support teams. We are looking for a facilities management, property maintenance or a similar service-led environment to undertake this hands-on leadership role responsible for ensuring the smooth delivery of repairs, maintenance, servicing and project activities across both social housing and commercial ...

Network Delivery Engineer Location: London - Hybrid Working Salary: Up to £40,000 Benefits: Share scheme, private healthcare, pension, 25 days' annual leave + bank holidays Our client, a leading London-based MSP, is hiring a Network Delivery Engineer to take ownership of the provisioning and successful delivery of customer network services. This role sits at the heart of the network service delivery process. You'll be responsible for ensuring new connectivity services are correctly provisioned, configured and activated, from initial order and port allocation through to service turn-up and handover. Much ...

Cardiff, UK | Permanent | Full-time | £34,000-£37,000 per year Our client is looking for an experienced Service Delivery Professional to join its Managed Service Team, supporting the delivery of services around its range of products. This is a customer-facing role focused on service delivery, supplier management, SLA performance and continual improvement, working with stakeholders across the UK and Europe. The Role The successful candidate will be responsible for creating, negotiating, implementing, monitoring and improving Service Level Agreements (SLAs), as well as helping to ensure customer requirements are reflected within service ...

Description Role Overview The Customer Relationship Manager (CRM) acts as the primary interface . The role is responsible for managing client relationships, ensuring service satisfaction, and aligning Infosys service delivery with strategic, operational, and governance expectations. The CRM operates within a complex multi-stakeholder environment involving … Central Team, organisations, and internal Infosys delivery functions, ensuring that service outcomes support the ESR programme’s objective of delivering an integrated HR and Payroll service .. Key Responsibilities 1. Client Relationship Management Act as the primary point of contact for ESR Central Team stakeholders Build ...

Oracle Service Delivery Manager(SC Cleared) Maidenhead, United Kingdom | Posted on 17/08/2026 VE3 is a technology and business consultancyfocused on delivering end-to-end technology solutions and products. We havesuccessfully serviced enterprises across multiple markets, including the publicand private sectors. Our services span … efficiency. Ourcommitment to quality is adopted throughout the organization and sets thefoundation for delivering our full suite of capabilities. Job Description Job Title : Oracle Service Delivery Manager (SC Cleared) Location : UK (Remote/Hybrid) Position Type : Full-time Experience Level : 5+ years Security Clearance : SC Cleared The work ...

Senior Consultant – Cyber Security Analyst – Consulting Service Delivery, FS ROLE: Senior Consultant - Cyber Security Analyst - Consulting Service Delivery, FS Senior Consultant – Cyber Security Analyst – Consulting Service Delivery, FS Senior Consultant, Cybersecurity – UKFS Consulting Service Delivery The Opportunity Are you ready to make … strengthen cyber resilience, manage technology risk and deliver effective security outcomes across complex change and transformation programmes. You’ll be part of our Consulting Service Delivery (CSD) team in Newcastle, which specialises in the operational delivery of engagements that help our clients with their business challenges. ...

using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About The Role As a Service Delivery Manager, you'll play a key role in shaping, leading, and continuously improving service delivery. You'll be responsible for ensuring services … SLAs, while supporting business growth and maintaining strong customer relationships. This role sits within an expanding team and offers the opportunity to influence service management practices, work across multiple contracts and geographies, and help mature service processes aligned to industry best practice. As a Service Delivery ...

Location: Middlewich, Cheshire Salary: £45,000 - 55,000 + £6,000 Performance Bonus plus Contributory pension, Free parking, 28 days annual leave (rising with service), Company Vehicles We're looking for an experienced Technical Services Manager to join an established Managed Service Provider in Middlewich, taking ownership … technical team and the delivery of IT support, projects and managed services across its customer base. This is a hands-on leadership role for someone who understands how an MSP operates. You'll combine technical team management, service delivery, customer engagement and technical oversight, reporting directly ...

supporting a Central Government client seeking three experienced Service Owners for a major secure, cloud-first transformation programme. Ideal candidate will hold or have held Security Clearance and worked in Tier 2, SECRET-grade or similarly secure environments such as defence. Hybrid London based Service Owner - Service Experience Proven experience as a Service Owner, Head of Service Management, Service Delivery Manager or equivalent senior role.Lead end-to-end service management, service desk, portals, self-service, NOC/APM monitoring and continual improvement. implementing service automation, self-service ...

London based client are currently hiring for an experienced Service Delivery Analyst to join their team on a 12 month fixed term contract. This is an exciting opportunity for an experienced Service Delivery professional to join an established team, supporting and contributing to their continued success. … point of escalation ensuring all issues are resolved in line with process and SLAs Supporting senior management on the change advisory board to ensure service delivery alignment with the business Lead the Change Advisory Board (CAB), with support from the Service Delivery & Support Manager when required. ...

Shape the future of IT service delivery on a global scale At Alliance, technology plays a critical role in enabling our business and supporting colleagues across the globe. We're looking for an experienced IT Supplier Delivery Manager to join our Group IT team and take ownership … strategic IT partner ecosystem, ensuring exceptional service delivery, strong supplier governance, and continuous improvement across our global operations. This is a highly visible role, working closely with our Systems & Technology Director, key business stakeholders, and external technology partners. You'll be responsible for managing Alliance's strategic ...

display and foster them,?its deeply embedded within our DNA. Invest in us and well invest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness:Support new service onboarding, service acceptance, transition into BAU support. Customer Management:Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact and trusted advisor. Governance:Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party delivery partners ...

Description Job Title: NDH(D) Service Delivery Manager Contract: 12-month contract (potential for extension) Security: SC required or ability to obtain Purpose of the Role The Service Delivery Manager supports the delivery and continuous improvement of the NDH(D) service in alignment with … ITIL v3 and Defence/public‐sector governance standards. The role ensures that the service is delivered efficiently and to agreed OLA and KPI levels, that performance is monitored, and that service improvements are implemented to meet evolving customer needs and the strategic direction set by Maritime Digital ...

Help Shape and Improve IT Services Within a Leading Organisation We’re recruiting for a Service Delivery Analyst to join a successful and well-established financial services organisation on a 12-month fixed-term contract . This is an exciting opportunity for an IT Service Management professional … enjoys working across service governance, continual improvement, change management and stakeholder engagement. You’ll play an important role in helping to enhance the quality, efficiency and effectiveness of IT services delivered across the business. Working as part of a collaborative service delivery function, you’ll gain exposure ...

Service Delivery Lead (Telecoms) Base Salary: Up to £32,000 Benefits: Up to 10% bonus, private healthcare, 25 days holiday + bank holidays and wider company benefits Location: Peterborough Working Pattern: Monday to Friday, full-time office based The opportunity: If youre currently working in customer service, service delivery or operations and want more ownership, this could be a good next step. Were working with a growing connectivity business in Peterborough looking for someone to lead the team responsible for its enterprise customers, from initial sales handover and installation through to ongoing service. ...

looking for the right role for you? Then look no further Service Delivery Manager (Waste Collections) Salary £42,249 - £58,093 per annum (plus benefits) Hours 40 hours per week Location & Postcode Havering, RM12 5BF As a Service Delivery Manager (Waste Collections) at FCC Environment … will be responsible for the day-to-day management of waste and recycling collection services, ensuring safe, efficient, and high-quality service delivery in line with contract requirements. You will lead operational teams, manage resources effectively, and ensure all objectives and KPIs are met. This vacancy ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide … leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations ...

This is a pivotal role requiring a senior technical professional who will drive the integration of sophisticated building technologies into every aspect of operational delivery while serving as the primary engineering authority for all service delivery matters. You will strategically manage shift teams, establish collaborative partnerships with … strategic roadmap for technology adoption, system upgrades, and capability development across the engineering function. Define key performance indicators and engineering metrics that demonstrate value delivery and operational excellence. Tactical Team Management Strategically manage and oversee shift teams including shift leaders, technicians, and day engineers to ensure consistent service ...

excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose … defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as an Assistant Director: Technology Services (EMEA & Asia). Position Summary: The Assistant Director: Technology Services will work closely with ...

Technical Service Delivery Manager 6 months initially Hybrid (mainly remote with occasional travel to site in Luton) £75 to £93 per hour inside IR35 Due to the urgent nature of the role candidates must have current SC Security Clearance. Our client is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between the engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Key Responsibilities: Manage technical incidents through to resolution, ensuring ...

Technical Service Delivery Manager - Defence (Ref: 1782) Contract initially until 28/02/2027 Luton (1-2 days onsite per week, rest remote) £92.66ph, UMB inside IR35 Important: SC level Security Clearance must be in place on submission due to urgency of contract This contract is working … Eyes Only" projects, meaning you have to be sole British in order to be suitable. We are seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams ...