76 to 100 of 1,107 Service Delivery Jobs in the UK

oversight and full commercial accountability for a portfolio of key FNZ clients. It combines direct client ownership with leadership of Client Directors and matrixed delivery teams to drive sustainable revenue growth, margin performance, disciplined P&L management and exceptional client outcomes. The Head of Client Relationships is accountable … player/coach, the role owns FNZ’s most strategic client relationships while leading Client Directors responsible for day‐to‐day account delivery, commercial performance and client advocacy. The role delivers strategic oversight across multiple clients to ensure consistent, high‐quality delivery of the FNZ platform services, alignment ...

leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career … that can take you across cities, countries, and roles. JOB SUMMARY Employment type: Full-Time The positionofUK-Ireland - IT Service Manager, isnewly established. The role will be based in ourUKOfficeand will be part of ourUKR&Ddepartment,which supportsthe store growth across thecountry.Additionally, the role willclosely collaboratewithourlocal Facility Team, Retail ...

doing maximise the long‐term financial position between these. In addition, they are accountable for the management of FNZ's delivery to Customers. The role is responsible for the overall satisfaction of the customer through supporting the growth and development of the customer platforms, and maximising the financial outcomes … delivered by the customer platform (both in enhancement fees and service revenues). Ensuring FNZ's platform services are successfully provided to Customers requires: Ensuring the quality of FNZ's delivery to customers is of a consistently high standard (project and service delivery). Be responsible ...

doing maximise the long-term financial position between these. In addition, they are accountable for the management of FNZ's delivery to Customers. The role is responsible for the overall satisfaction of the customer through supporting the growth and development of the customer platforms, and maximising the financial outcomes … delivered by the customer platform (both in enhancement fees and service revenues). Ensuring FNZ’s platform services are successfully provided to Customers requires: Ensuring the quality of FNZ's delivery to customers is of a consistently high standard (project and service delivery). Be responsible ...

supply chain partner to Data Center Operations, Regional COOs, and site operating teams, enabling reliable, secure, and cost-efficient operations through supplier frameworks, service agreements, regional execution plans, and performance governance.The Director is accountable for EMEA execution of maintenance, service delivery, security, spares, asset lifecycle, issue resolution … data center operating services supporting regional operations teams.* Primary stakeholder interface with Data Center Operations, Regional COOs, and site leadership.* Ownership of EMEA regional service contracts and execution plans, including: maintenance (R&M and PM), facilities management, security services.* Governance of supplier performance frameworks, including QBRs, SBRs ...

Position ICT Service Delivery Manager (IT) Location Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Working Pattern: Hybrid 3 days in the office and 2 days working remotely. Start Date ASAP Contract Duration 78 weeks (Temporary Contract) Working Hours 37 hours per week Pay Rate PAYE … 22.41 per hour Job Reference OR(phone number removed) Job Responsibilities Manage the day-to-day delivery of ICT services, ensuring systems remain reliable, secure and customer focused. Monitor service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams ...

Position ICT Service Delivery Manager (IT) Location Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Working Pattern: Hybrid – 3 days in the office and 2 days working remotely. Start Date ASAP Contract Duration 78 weeks (Temporary Contract) Working Hours 37 hours per week Pay Rate PAYE … 22.41 per hour Job Reference OR(phone number removed) Job Responsibilities Manage the day-to-day delivery of ICT services, ensuring systems remain reliable, secure and customer focused. Monitor service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams ...

Summary The Client Services Director is responsible for proactively managing all aspects of service delivery, providing leadership and support to ensure high service standards both internally and externally, and continuously improving them. The role focuses on strategic leadership, operational excellence, and customer satisfaction, uniting technical service delivery, customer experience management, and professional services under one cohesive strategy to drive customer retention, growth and value realization. Main Responsibilities and Accountabilities Individual role holders may be advised of additional or particular responsibilities they are required to deliver, but as a Client Services Director, the following gives ...

Title: Service Operations Manager Location: Bridgend, South Wales Salary: Competitive Job Type: Permanent, Full time Working Hours: Monday to Friday, 9:00am to 5:30pm (flexible hours between 8:00am and 6:00pm) This is a leadership role for someone who can build brilliant teams, bring structure … fast-moving service environment, and still understand the technology well enough to challenge decisions, support escalations, and drive meaningful improvement. If you are a people-first leader with a strong technical grounding and the ambition to help shape a growing MSP, this role gives you the platform to make ...

# Service Delivery Manager at N Consulting LtdJob Title: Service Delivery ManagerLocation: London, UKWork Mode: Hybrid 3 days weekly from officeDuration: 6 months**Service Delivery Manager:**More than 10 years in IT infrastructure of which 2 plus years directly working with customer and should … years with current organization.Bachelor’s degree or equivalent certifications.Minimum of 4 years hands on work experience in any area of Infrastructure Operations, Network Operations, Service Desk. Experience in Project/Program Management in relevant areas like Service Desk, Infrastructure Planning, Network Planning.Specific experience of onshore/offshore model ...

Technical Service Delivery Manager Location: London or Birmingham Hybrid working availabl e We are working with a leading global organisation to recruit a Technical Service Delivery Manager to join their technology function. This is an ideal opportunity for someone with a strong technical infrastructure background … looking to move into a more service-delivery- and stakeholder-focused role while remaining technically credible. You will work closely with internal stakeholders, strategic technology partners and MSPs, ensuring infrastructure services are delivered effectively, securely and to agreed standards. You'll ideally have: Proven experience working within ...

Service Delivery Manager needed in Loughborough Paying £22.41 per hr ref OR110990 Full time hours on a temporarybasis Key Responsibilities ICT Service Delivery Manage the effective operational delivery of ICT services, ensuring systems are reliable, secure, and fit for purpose. Monitor and improve service performance against agreed SLAs, KPIs, and customer satisfaction measures. Ensure effective delivery of ICT support functions, including Service Desk, Information Governance, and Security. Drive service excellence through continuous improvement initiatives and best practice service management. Leadership and Management Provide day-to-day leadership across ...

out. Reporting directly to the Practice Manager, you'll play a pivotal role in shaping how our practice operates, from staffing and compliance to service delivery and staff development. You'll work closely with our GP Partners, clinical teams and support staff, giving you real influence over … Through innovative ways of working, support the Practice Manager leading the team in promoting ED&I, SHEF, quality and continuous improvement, confidentiality, collaborative working, service delivery, and learning and development, and ensuring the practice complies with CQC regulations. The post-holder will be an integral part ...

Director of IT to play a pivotal role in shaping the future of technology services. This is far more than a traditional infrastructure or service delivery role. You'll lead the IT Support and Infrastructure functions, drive service improvement, strengthen cyber resilience, and help deliver a modern … genuine ownership of technology operations. The Opportunity Reporting into the Director of Technology Innovation & Development, you'll take responsibility for end-to-end IT service delivery, ensuring technology services are reliable, secure and user-focused. You'll lead experienced technical teams while championing best practice across service ...

Senior ITSM Configuration & Service Catalogue Analyst Location: Wakefield, West Yorkshire - Hybrid Working Rate: Band 6/7: £202.31 - £294.02 per day, in scope Contract: 3-6 Month Contract (poss ext) Sector: Public Sector/Healthcare Reporting To: Service Delivery Manager We are seeking an experienced Senior ITSM … Configuration & Service Catalogue Analyst to support a major IT Service Management improvement programme within a large, complex organisation.This is a hands-on delivery role focused on developing a robust Configuration Management Database (CMDB), Service Catalogue and Request Catalogue capability. Working closely with the Service Delivery ...

experienced transport leader with a passion for developing people and driving performance? Do you enjoy motivating teams, solving operational challenges and delivering excellent customer service? Can you build a high-performing culture while ensuring safety, compliance and operational excellence? ArrowXL is looking for a Transport First Line Manager … Wigan depot, where you'll be empowered to make a real impact within our 2-person home delivery operation, in a supportive, collaborative environment where continuous improvement is encouraged. In this role, you will lead a team of colleagues, ensuring the safe, efficient and compliant operation of our transport ...

account in the UK To support KAM organization with product and solution expertise on different levels in pre-sales, design, and delivery of customer projects. Position Ericsson as a thought and technology leader. Secure that customer feedback is shared with EMEA and BU Networks organization. This role is critical … delivering exceptional customer outcomes, and providing technical leadership in presales engagements. The ideal candidate will have strong experience in both technical presales and services delivery, with a focus on NMS strategies that drive measurable value for Ericsson customers. Join our Team What will you do: Position Ericsson ...

Title: EMEA Service Delivery & Communications Consultant Corporate Up to Vice President Location: Chester Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering … whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee. Role Description: The Service Delivery & Reporting Consultant is a cross-functional role responsible for ensuring high-quality service operations, driving performance through data insights, and fostering ...

support processes and administrative support across the Trust's Digital, Technology & Insights (DTI) services. The role ensures compliance, cost-effectiveness, and high standards of service delivery, supporting both operational and strategic objectives. Main duties of the job Lead the Digital Business Support Team in raising requisitions, and managing … Support Team in raising requisitions, managing supplier relationships, and ensuring procurement activities deliver value for money. Administer contracts, monitor SLAs, and resolve quality or delivery issues with suppliers Administration: Supervise and coordinate Digital Business Support staff, ensuring efficient administrative support across DTI, and senior leadership teams. Manage recruitment, induction ...

Service Delivery Manager Location: Swansea (1x day per week in office) Salary: £45k Job description We're looking for a Service Delivery Manager to act as the key point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. This is a customer-facing and internally collaborative role, where you'll be responsible for managing customer relationships throughout the service lifecycle-delivering clear communication, maintaining accountability, and driving satisfaction across all touchpoints. Key Responsibilities Own the customer contract and service obligations, identifying risks ...

apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Head of Operations - Property Delivery ; UK Property Management About JLL We're JLL, a professional services and investment management firm specializing in real estate. We help organi s ations worldwide … projects. For more information https://www.jll.com/en-us/services/operations-management . Role Purpose The Head of Operations - Property Delivery will be responsible for driving the effective management and deployment of the P roperty D elivery team, incorporating Facilities Management (FM) and Surveying services ...

exciting opportunity for an experienced IT Service Management leader to oversee and continuously improve end-to-end IT service delivery within a complex, highly regulated environment. You will lead service operations, major incident management, service transition, and tooling strategy while driving service excellence, operational … across the organisation. Client Details This role is within the public sector and based in London. Description Lead and develop a high-performing IT Service Management team, promoting a customer-focused culture. Own major incident management, ensuring effective resolution and stakeholder communication. Oversee day-to-day Service Desk ...

globally renowned end client. The Strategic Account Manager will play a critical role in the mobilisation, implementation and subsequent operational management of the service, working closely with the implementation team to ensure full operational readiness ahead of the September 2027 go-live. Following implementation, the role will assume strategic … responsibility for the ongoing service, providing leadership through a team of operational HRP leaders and acting as a key interface between the client, consortium partners and end client. Key information: Start date: Dependent on notice period Salary: c.£90,000 per annum, with flexibility for the right candidate based ...

rollout of Moving Traffic powers across the country, we have an exciting opportunity for an experienced Account Manager. Working closely with customers and internal delivery teams, this role has overall responsibility for ensuring our Enforcement Service contracts are delivered in line with customer expectations, contractual commitments and financial … client relationship management and an ability to communicate at all levels is essential to this role. You will also take ownership of demonstrating our service excellence through achieving, exceeding, and reporting on our contractual Service Level Agreements to both external customers and internal stakeholders. Building strong relationships with ...

identify and overcome technical, educational, and competitive obstacles to our continued growth. In this role, you will join a newly formed team bringing Asana Service Management to IT and service teams, partnering with a dedicated Account Executive to build repeatable technical plays that scale across Asana's field … teams with which you partner. What you’ll achieve Partner with the incubation Account Executive to lead technical validation for IT and service team opportunities within mid‐market accounts (300–2,000 employees), from discovery through proof, demo, and close Develop a deep understanding of IT and service ...