276 to 300 of 1,124 Service Delivery Jobs in the UK

dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development.? Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to underpin their business and daily … operations, all supported by our in-house industry leading technical specialists. You will join the Service Delivery team where comprehensive training and support will be provided to enable your success within the business . You will efficiently provision all products from the SCG services portfolio for both existing ...

Reporting directly to the Chief Operating Officer, the successful candidate will lead the strategic development of technology, digital transformation, cybersecurity, infrastructure, data governance, and service delivery across a multi‐site environment. The organisation is seeking an individual capable of operating both strategically and operationally – someone who can influence … senior leadership and governance level while also ensuring the delivery of a robust, secure, and high‐performing IT function that supports teaching, learning, operations, safeguarding, and engagement across the wider community. This appointment comes at an exciting stage of the organisation's evolution, with significant appetite for innovation, digital ...

passionate about technology and delivering great service? Do you enjoy solving problems and helping people get the most from their technology? We're looking for an End User Support Analyst to join our Service Support team, helping to deliver a high-quality IT support service across Howdens. … productive. What you'll be doing Provide technical support for desktops, laptops, mobile devices and associated technology. Respond to and resolve incidents and service requests in a professional and timely manner. Deliver excellent customer service, ensuring users receive the support they need. Support users across office, manufacturing, warehouse ...

trusted partner to government and industry delivering services that create positive social impact and transform lives. Job Description Working closely with the Service Delivery Manager to support and manage new and utilising quality and productivity data to enable professional development in line with the Performance Excellence Framework, experienced … reports are completed to a high standard to achieve the required quality grades, including in relation to accurate spelling and grammar. Support achievement of service delivery KPIs through provision of an effective and efficient Assessment Service Liaise with a range of clinical peers across ...

highest standards of health and safety, environmental compliance, governance, and risk management. Managing key supplier and landlord relationships, negotiating contracts, monitoring performance, and driving service improvements. Leading refurbishment, fit-out, relocation, and workplace transformation projects from concept through to delivery. Partnering with Finance, IT, HR, Marketing, and business leaders … cost-control activities across the estate. Driving workplace innovation, sustainability initiatives, and operational efficiencies. Using data, technology, and AI-enabled tools to improve service delivery, reporting, and decision making. Leading, developing, and coaching facilities teams while building strong succession and capability plans. Presenting property, facilities, and financial updates ...

Zayo network is secure, resilient, cost-effective and compliant while delivering an exceptional environment for employees, customers and operational teams. Working closely with Engineering, Service Assurance, Procurement and Finance, the role drives supplier performance, operational efficiency and continuous improvement across the estate.**Key Responsibilities****Technical Facilities, ISP & ILA Estate … requirements* ISO standards* Environmental legislation* Internal governance policiesAct as the operational owner for facilities-related audits.**Cross Functional Collaboration**Work closely with:* Engineering* Service Delivery* Service Assurance* Procurement* Finance* Legal* Security* Property partners* Customers where requiredSupport network expansion projects and customer deployments.**Key Accountabilities*** Operational availability ...

Newcastle Strategic Solutions Limited is seeking an experienced IT Service Improvement Manager to lead the evolution of ITSM capabilities, driving automation and operational excellence across Technology Services. You will own the ITSM platform, shape its roadmap, collaborate with Service Delivery, Service Desk and Infrastructure teams ...

sizes, from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management/procurement, HR/benefits and payroll services now serves customers … exceptional, strategically minded Principal AI Quality Engineer to drive our AI-driven global QA strategy from the front. Reporting to the Global Head of Service Delivery within Technology, you will be the most senior quality voice in the organisation, shaping how quality is engineered across Fourth’s systems ...

Head of IT Service Desk Department: IT & Change Employment Type: Permanent - Full Time Location: Manchester, UK Description We are recruiting a Head of IT Service who will be responsible for the design, delivery, and continual improvement of IT services across six locations. Leading a geographically distributed team … this role sets the standard for service quality, colleague experience, and operational excellence — ensuring technology enables the business to perform at its best. This is a hands-on leadership role that balances strategic thinking with practical delivery, building a high-performing team whilst maintaining a genuine focus ...

growth? Would you like to take ownership of strategic client relationships while helping to develop the wider client engagement function within a growing Managed Service Provider? We are recruiting confidentially for an established technology services business seeking a Senior Technical Account Manager/Virtual CIO. This is a senior … commercial suitability Supporting and coaching colleagues involved in strategic client relationships Maintaining visibility of client priorities, opportunities and upcoming requirements Working closely with technical, service delivery and commercial teams to ensure recommendations are practical and deliverable About You You may already be working as a Virtual CIO, Senior ...

Cyber Security Operations Centre, supporting a growing mid-market and enterprise client base. This role sits at the intersection of security operations leadership, service delivery, and technical credibility. Youll be responsible for the day-to-day effectiveness of the CSOC, the development of a 24/7 analyst … senior escalation point, providing calm, informed leadership during incidents and out-of-hours situations. What you will be doing: Owning CSOC service performance, ensuring KPIs, SLAs and security standards are consistently met. Leading, developing and mentoring a client specific SOC team, including oversight of shift leaders and analyst capability. ...

facility management systems. Within JLL's organizational structure, JLLT serves a dual purpose. Internally, it acts as a strategic enabler by providing JLL's service delivery teams with advanced technology capabilities that enhance operational efficiency, improve client service delivery, and create competitive differentiation. Externally, JLLT operates ...

technology sector. We deliver enterprise technology solutions that help government agencies, defence organisations and commercial entities modernise operations, migrate legacy systems, and transform service delivery. About the Role The OSM Migration Service Lead is a senior technical leadership position responsible for designing, planning, executing and managing large-scale … will lead cross-functional teams through complex infrastructure and application migrations, ensuring minimal business disruption whilst maintaining the highest standards of security, compliance and service continuity. This role requires exceptional technical expertise combined with strong programme management discipline and customer leadership. Key Responsibilities Migration Programme Leadership Lead ...

technology sector. We deliver enterprise technology solutions that help government agencies, defence organisations and commercial entities modernise operations, migrate legacy systems, and transform service delivery. About the Role The OSM Migration Service Lead is a senior technical leadership position responsible for designing, planning, executing and managing large-scale … will lead cross-functional teams through complex infrastructure and application migrations, ensuring minimal business disruption whilst maintaining the highest standards of security, compliance and service continuity. This role requires exceptional technical expertise combined with strong programme management discipline and customer leadership. Key Responsibilities Migration Programme Leadership Lead ...

Service Manager - Altrincham - Hybrid £50k + Excellent Benefits An exciting opportunity has arisen for an experienced Service Manager to join a growing software solutions provider. This role offers the opportunity to lead the delivery of services across software implementations, customer support, professional services, and screening solutions. … will play a key role in shaping and scaling the organisation's service function. Key Responsibilities Oversee the delivery of software implementations, support services, and professional services, ensuring projects are delivered efficiently, on time, and within budget. Manage customer escalations, ensuring timely resolution and maintaining high levels ...

ECMS Senior Delivery Consultant – Client Delivery & Engagement Management Location: London (Hybrid) Reporting to: Delivery Director Business Unit: ECMS – Advisory & Managed Solutions About ECMS ECMS is the advisory and managed solutions arm of Eames Group, helping insurance and financial services organisations deliver complex change, transformation, technology, data … operational improvement initiatives. We combine deep industry expertise, outcome-focused delivery and access to the top 1% of specialist talent to help clients achieve measurable business results. As part of our continued growth, we are looking for an experienced Senior Delivery Consultant to support the successful mobilisation, deployment ...

plans aligned to customer business objectives, identifying opportunities to expand services and increase long‐term account value. Lead strategic customer conversations including roadmap planning, service reviews, business alignment discussions, and executive engagements. Drive commercial performance across your portfolio, delivering against revenue growth, retention, profitability, and customer satisfaction targets. Identify … whitespace opportunities across Wanstor's service portfolio including managed services, cyber security, cloud, networking, infrastructure and AI solutions. Create high-quality commercial proposals, account plans, business cases, and solution‐led customer recommendations. Work closely with internal technical, service delivery, and leadership teams to ensure customers receive ...

Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Please note, due to the nature of the service, it is an occupational requirement … from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. Job Title: Deputy Service Manager (FTC) Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this service ...

Full-time, 9am to 5pm, Monday to Friday Type: Permanent Salary: £50,000 to £56,000 depending on experience, plus discretionary bonus Reporting to: Service Delivery Director About Office 21 Office 21 is a London-based IT support and infrastructure company. We are a small but fast-growing … direction, answer the questions that come up during the day and keep work moving. Formal line management of the team sits with the Service Delivery Director, so your leadership here is technical rather than people management. You will also be a confident, credible point of contact ...

senior leadership opportunity for a proven operations professional with experience managing mission-critical environments. You will lead multidisciplinary operational teams, oversee maintenance and service delivery activities, manage suppliers and contractors, and ensure the highest standards of uptime, safety, compliance, and operational excellence. The successful candidate will … Emergency Operating Procedures (EOPs). Act as the senior escalation point for critical incidents, infrastructure failures, power events and operational emergencies, ensuring effective service restoration and communication. Drive root cause analysis investigations following incidents and implement corrective actions to improve reliability and operational resilience. Own the site's change ...

senior leadership opportunity for a proven operations professional with experience managing mission-critical environments. You will lead multidisciplinary operational teams, oversee maintenance and service delivery activities, manage suppliers and contractors, and ensure the highest standards of uptime, safety, compliance, and operational excellence. The successful candidate will … Emergency Operating Procedures (EOPs). Act as the senior escalation point for critical incidents, infrastructure failures, power events and operational emergencies, ensuring effective service restoration and communication. Drive root cause analysis investigations following incidents and implement corrective actions to improve reliability and operational resilience. Own the site's change ...

summary An exciting opportunity has arisen for a Pathway Design Lead to support delivery of the Leicestershire, Northamptonshire and Rutland Obesity Pathway Innovation Programme (OPIP). This role will work alongside two project managers, be supported by a Project Support Officer and overseen by the Programme Lead. OPIP … care for local people - from early intervention in neighbourhoods through to highly specialist support. As part of testing of an innovative new model of service commissioning, delivery and improvement. This post is offered on a fixed term/secondment basis until 30 April 2029. Main duties ...

Title: DV Cleared Service Operations Manager Location: Corsham Duration: 6 months Rate: up to 550 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a reputable organisation in the IT sector, is seeking a highly motivated Service … secure environment, working fully on-site. What you'll be doing: Collaborate with FLC and DD J3/J5 teams to plan the projects service deployments. Lead all customer communications from the projects Service Operations team to DD, FLCS, and CyISOCs. Coordinate with the DD J3 Planned Outage ...

portfolio of Real Estate, Workplace, and technology initiatives. Governance & Compliance: Ensure adherence to internal controls, IT governance standards, property compliance requirements, and regulatory obligations. Service Management Alignment: Ensure projects align with ITIL best practices, supporting effective service transition, operational readiness, and handover into BAU support teams. ServiceNow Governance … Drive the use of ServiceNow for project governance, workflow management, change control, reporting, and service delivery processes. IDAM Oversight: Support projects involving Identity & Access Management (IDAM), ensuring access governance, security controls, and compliance requirements are embedded throughout project delivery. Stakeholder Management: Collaborate with Real Estate, Workplace, IT, Security ...

UK. The VP, TRM will lead a globally distributed organisation spanning commercial, operational, and customer-facing functions, ensuring alignment between business strategy, product & service delivery, revenue growth, and operational execution. This leader will be responsible for driving scalable operational excellence, developing high-performing teams, expanding market presence … tracking Drive disciplined sales execution, including pipeline generation, deal progression, forecast accuracy, and consistent attainment of revenue targets Optimize operational processes, pricing strategies, and service delivery models to improve efficiency and profitability Commercial Strategy and Go-to-Market Leadership Define and execute the global go-to-market strategy ...