276 to 300 of 2,360 Service Delivery Jobs in the UK

portfolio across workplace, infrastructure, applications and data. Reporting to the Head of CX, Data, Technology & Transformation, you will shape the technology strategy, roadmap and service delivery agenda, ensuring our technology landscape is secure, resilient, cost-effective and aligned to business priorities. You will lead a team … Salesforce. Build strong relationships with senior stakeholders, translating business priorities into technology requirements and improvements. Lead and develop the UK&I service delivery team, including 4 direct reports and 3 wider team members. Drive data strategy, architecture, governance and data quality to enable trusted, accessible information. Own service ...

meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. Job Title ICT Service Delivery Shift Technician Working schedule … Pattern Business Sector Data Centre Solutions - Critical Environments Location London, UK Purpose of Job To control and implement deliverables against all allocated Customer Specific Service Level/KPI Agreements. To make a direct contribution to the development and successful operation of the Managed Services function, working with colleagues ...

Bring your energy to Aggreko as an IT Service Performance Analyst based in Glasgow. You'll play a critical role in strengthening our global IT operations by evaluating processes, identifying opportunities for increased productivity, driving automation, and implementing continuous improvement initiatives. Power without pause. Heating, cooling and oil-free … events that last a few weeks to mining operations and remote communities who rely on us for decades. What you'll do as IT Service Performance Analyst: Lead and govern ITIL processes, particularly in IT Asset and Configuration Management, overseeing policies, procedures, and asset lifecycle management. Drive continuous improvement ...

Role Reporting into the senior People leadership team, the Director of People Operations will lead the operational backbone of the People function, ensuring efficient delivery across the employee lifecycle, people technology, compliance, reward administration and employee services. This role combines strategic thinking with hands-on operational leadership … execute an operational roadmap for AI within People Operations. Ensure strong governance, compliance, data integrity and system controls. Manage relationships with external technology and service providers. Collaborate with cross-functional stakeholders to improve data quality and reporting across systems. Employee Experience & Service Delivery Lead People Operations service ...

Microsoft in the United Kingdom is seeking a customer-obsessed Service Delivery Manager to orchestrate delivery resources across Microsoft and partner teams, ensuring end-to-end managed experiences and outstanding customer service. This role supports the Azure Customer Experience Teams, focusing on operationalising service delivery ...

audit leadership, Transformation, Audit Quality, Data Analytics, IT and third‐party providers to ensure a cohesive and effective operating model that supports the audit service line in delivering quality and efficiency through technology. Own and develop the overall ATT support model, defining structure, operating approach and service delivery … meeting business demand. Oversee the transition of ATTs from Transformation into BAU support, ensuring clear handover, readiness and sustainability of support processes. Lead the delivery of support across the ATT landscape, ensuring issues are managed effectively and that audit teams receive timely, high‐quality support. Act as the senior ...

Quartzenterprises in London is seeking a Head of Service Delivery for a 12-15 month FTC to oversee IT service delivery across multiple regions. You will establish service management processes, align ITIL practices, and drive continuous improvement to meet SLAs and client expectations. The role … requires strong leadership, excellent stakeholder communication, and a customer-centric mindset to mentor a high-performing team and ensure consistent service quality. #J-18808-Ljbffr ...

Sword Group is seeking a Service Delivery Manager to shape and lead service delivery, ensuring efficiency and KPI/SLA alignment. You will support growth and strengthen customer relations across geographies, while maturing service management practices with an ITIL framework. The role offers opportunity ...

Meraki Talent is seeking an IT Service Delivery Leader to shape and grow the next phase of global IT service delivery capability. You will lead the IT Service Desk (approx. 12 staff + 3rd parties) and drive high-quality technology experiences across a multinational environment. … this role you will apply ITIL principles, own service performance, and partner with suppliers to deliver continuous improvement. A strong customer-focused mindset and stakeholder influence are essential for success. #J-18808-Ljbffr ...

Matchtech is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Based in Luton ...

Senior Project Manager Job Description Department : Delivery Services Reports To : Head of Projects Work Location: Chorley - Hybrid Hours of Work: 37.5 Position Type: Full-Time Rate Type : Salary Grade : 5 SUMMARY We are an innovative and market-leading software & services company based in Chorley serving clients in the utility … based. Our Project Management Team Vision is for our customers to feel that they are in safe hands and have experienced a smooth delivery, with value for money, and for our business to feel that we deliver change in a controlled, well communicated, and collaborative manner. Our mission ...

exceptional. What you'll actually do You’ll be the person responsible for taking new customers from signed contract to fully integrated, confident service users. This isn't just project management or technical delivery – it's complete ownership of customer success during the most critical phase of their … contribute to improving how we onboard customers across the board. What you’ll bring You’ll need: Proven experience in IT Project Management, Technical Delivery, Service Desk Leadership, or Customer Success roles Strong technical background with solid knowledge of M365, Azure, networking, and related technologies Excellent written ...

exceptional. What you'll actually do You'll be the person responsible for taking new customers from signed contract to fully integrated, confident service users. This isn't just project management or technical delivery - it's complete ownership of customer success during the most critical phase of their … contribute to improving how we onboard customers across the board. What you'll bring You'll need{{:}} Proven experience in IT Project Management, Technical Delivery, Service Desk Leadership, or Customer Success roles Strong technical background with solid knowledge of M365, Azure, networking, and related technologies Excellent written ...

Director , you'll play a key role in supporting the technology operations of Convey Law , while also contributing to strategic projects, infrastructure, security and service delivery initiatives across the wider Group, including Convey365, our sister Company who lead technology solutions that support our legal professionals. You'll help … enjoys combining hands-on technical leadership with strategic thinking, stakeholder management and continuous improvement within a growing technology-driven organisation. Key Responsibilities IT Operations & Service Delivery Lead and develop a busy IT Support team. Ensure high-quality service delivery and efficient resolution of technical issues. Manage ...

navigate your future career within the wider group too – the best of both worlds we think!We're looking for a strategic and service-driven Customer Care Manager to lead and evolve our customer support operations. In this critical leadership role, you’ll take ownership of application support, system … upgrades, hosted service delivery, and release management—ensuring that DRAMS deployments are smooth, well-communicated, and effectively supported.As part of the senior leadership team, you’ll align support operations with business goals, champion IT Service Management (ITSM) best practices, and guide a high-performing support team ...

Computacenter AG & Co. oHG is seeking a Global Service Delivery Leadership Director to oversee a ~300-person international service delivery community across multiple locations. You will ensure delivery against commitments, SLAs and cost targets while leading strategic relationships with Sales, customers and senior stakeholders. … role requires senior leadership experience, strong commercial acumen and the ability to drive service improvements in a global environment. #J-18808-Ljbffr ...

Advanced Resource Managers Ltd. is seeking a Technical Service Delivery Manager in Luton to bridge engineering and stakeholders, ensuring service delivery excellence in a Defence environment. The role requires handling incidents, process optimisation, and driving continual improvement within ITIL-based service management. The successful candidate ...

looking for a detail-focused, team-oriented Administrator (internally known as a Service Delivery Assistant) to join our team in Wiltshire. This role is to provide vital administrative support, helping to ensure the effective delivery of services and maintain high standards of service provision for victims … would be happy to discuss preferred working days and hours at interview. The role is home-based, with frequent travel across Wiltshire to support service delivery, attend meetings, and participate in training and other work-related activities. Do you want to make a difference every ...

CTERA is seeking a highly technical, hands‐on Director of Service Delivery‐ Internationals to lead the Service Delivery organization across EMEA and APAC. You will manage a team of approximately six engineers and remain closely involved in customer delivery and operational execution. The role reports … Global Services with a focus on strategic leadership, risk mitigation, and exceptional customer satisfaction through delivery excellence. #J-18808-Ljbffr ...

DIGITEC GmbH seeks a Service Delivery & Supplier Manager to own the end-to-end lifecycle for our D3 and OMS platforms—from validation to onboarding, go-live and BAU. You will govern service levels globally, define and improve the service delivery framework, and steer supplier ...

Bristol that are recruiting for a new Helpdesk Manager, The Helpdesk Manager is responsible for leading and managing the Helpdesk function, ensuring the delivery of efficient, responsive, and high-quality technical support to all users. The role oversees the day-to-day operation of the Helpdesk, manages service … processes, systems, and customer experience, and leads, coaches, and develops the support team to ensure the effective prioritisation and resolution of incidents and service requests. Main Duties: Leadership, Team Management & Development Lead, mentor and manage in-hours and out-of-hours Helpdesk teams, setting clear objectives, responsibilities, KPIs, SLAs ...

Bristol that are recruiting for a new Helpdesk Manager, The Helpdesk Manager is responsible for leading and managing the Helpdesk function, ensuring the delivery of efficient, responsive, and high-quality technical support to all users. The role oversees the day-to-day operation of the Helpdesk, manages service … processes, systems, and customer experience, and leads, coaches, and develops the support team to ensure the effective prioritisation and resolution of incidents and service requests. Main Duties: Leadership, Team Management & Development Lead, mentor and manage in-hours and out-of-hours Helpdesk teams, setting clear objectives, responsibilities, KPIs, SLAs ...

Position Statement HAFS is Hilton's shared-services organisation for accounting and finance. Its service-delivery model includes Hilton centralised offices in the UK and USA, supported by shared services centres in India operated by a world-class business process outsourcing partner. Job Description The role is responsible … producing trusted performance reporting, KPI analysis and actionable insights that help HAFS leaders understand service delivery, identify improvement opportunities and support a consistent customer-focused experience across assigned functional areas. The Senior Analyst, HAFS Performance Governance, will be responsible for assigned day-to-day activities within the HAFS ...

role is to manage the day-to-day operation of the ICT environment for our customer as part of a wider managed service team. The team’s function will be to provide staff and student support for all aspects of the ICT infrastructure, including Servers, Storage, Networking, Wireless, Telephony … work as part of the ICT Managed Services team who are together accountable for delivering an effective ICT Managed Service. To assist the Service Delivery Manager in the compilation of monthly reporting to manage, track and trend the effective delivery of services to the College. To work ...

impact. Reporting directly to our Director of Technology Enablement, you'll shape the future of Technology Operations, leading a diverse team responsible for service delivery, application support, workplace technology, service management and major incident response. You'll play a pivotal role in ensuring our technology services … resilient, reliable and continuously improving, whilst helping create an environment where teams can do their best work and customers receive the service they expect. Why this role matters This is more than keeping the lights on. You'll own the evolution of NewDay's operational capabilities, moving the organisation ...