251 to 275 of 2,361 Service Delivery Jobs in the UK

Computacenter is seeking a Global Service Delivery Leadership Director to lead a large international service delivery community across core countries and nearshore/offshore locations. The role delivers against customer commitments, service levels, cost baselines and commercial targets, while partnering with Sales, Service Management … customers to drive service excellence and commercial success. #J-18808-Ljbffr ...

display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Role Summary Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared … service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service ...

AbsoluteLabs is looking for an experienced Service Delivery Manager to lead and manage client-facing technology service delivery engagements. This role will be responsible for ensuring the successful delivery of support, maintenance, enhancement, and operational services across key client accounts. The successful candidate will … primary point of contact for clients, manage offshore delivery teams, oversee incident and service management processes, and ensure that client issues, #J-18808-Ljbffr ...

services, technologies and teams that enable the business to operate effectively. This is a high-profile leadership role with responsibility for Digital Workplace, IT Service Management, End User Computing and Application Support services across the organisation.This is not a traditional service desk management position. You will … Application Support services, ensuring critical business systems and employee technology services remain secure, reliable and high performing across the organisation* Own the IT Service Management framework, driving excellence across incident, problem, change, knowledge and major incident management while continually improving service performance* Define the strategy for workplace technologies ...

Cardiff, UK Permanent Full-time £34,000-£37,000 per year Our client is looking for an experienced Service Delivery Professional to join its Managed Service Team, supporting the delivery of services around its range of products. This is a customer-facing role focused on service delivery, supplier management, SLA performance and continual improvement, working with stakeholders across the UK and click apply for full job details ...

About the Role We are seeking a visionary and highly technical Network Service Delivery Engineer to help with the design, evolution, and governance of NESO' network infrastructure. While our Network Engineers focus on implementation and operations, this role will help define the blueprint they build from. You will … Internet Edge, Cloud Networking and Network Security architectures. Deep understanding of network segmentation, Zero Trust architectures, Software Defined Networking (SDN), micro‐segmentation, and secure service access solutions. Experience designing highly resilient network architectures across multiple data centres, cloud platforms, and critical national infrastructure environments. Experience designing resilient internet connectivity ...

Civic Recruitment Limited seeks an ICT Service Delivery Manager to lead the operational delivery of ICT services for a local authority on a 17-month contract. The role focuses on aligning systems, infrastructure and support services to organisational needs, under a £29.40 per hour umbrella arrangement. Framing … customer-focused culture, you will oversee IT service delivery, governance, security, and project delivery, ensuring timely, value-driven outcomes in a complex public sector environment. #J-18808-Ljbffr ...

Type: Full Time Time: Permanent Location: Glasgow Department: Information Technology The Role As the IT Customer Service Manager (UK, Europe & MEA), you will lead a team of Local Support Technicians and managed service providers, ensuring the delivery of high-quality IT support across the region. You will … oversee ticket management, service performance, stakeholder and vendor relationships, and continuous service improvement initiatives. Working closely with IT leadership, you will drive operational excellence, develop team capability, and ensure a consistent, customer-focused service that supports the firm's strategic goals. Essential Skills & Experience Leadership & People Management ...

Capgemini in the United Kingdom seeks an experienced Service Delivery lead to drive service excellence across ITIL-based processes, focusing on client satisfaction and cost efficiency. You will partner with operations and technical teams to ensure seamless delivery and continuous improvement, while effectively communicating with … stakeholders. You will stay abreast of GenAI trends and apply them to enhance service delivery, while managing relationships with challenging clients and driving #J-18808-Ljbffr ...

oneclientscall when things go wrong – and trust when it matters most? Do you turn service challenges into measurable success? Can you balance delivery excellence with commercial impact? Practical Information Location: UnitedKingdom | Work Arrangement: Hybrid | Contract type: Full-time | Visa Requirements: Valid Visa forUK | Language Requirements: Fluent/professionalEnglish … written and verbal Weare looking for a Service Delivery Manager (SDM) who thrives at the intersection of customer satisfaction, operational excellence, and business growth. In this role, youwill own the end-to-end service experience, acting as the trusted partner to our clients while ensuring services ...

managed services. This is a senior leadership role combining people development, technical assurance and customer engagement. You will lead and develop our Technical Service Architects, provide guidance and support to senior technical colleagues, and ensure consistently high standards across solution design and delivery. Working closely with Practice Leadership, Operations … Project and Service Delivery teams, you will oversee technical roadmaps, design governance and continuous service improvement, while helping develop and evolve the services and capabilities we take to our customers. You will also act as a trusted senior advisor to our customers, supporting strategic technology discussions, complex ...

Franco Manca is seeking an experienced IT Operations & Service Manager to own IT service delivery across our nationwide restaurant estate and Support Office. This hands-on role drives improvements, resolves issues quickly and builds strong stakeholder relationships to keep our teams connected and customers happy. … lead day‐to‐day IT service delivery, manage our MSP, oversee incident management and service improvements, and collaborate with operations, finance and marketing to translate #J-18808-Ljbffr ...

solve business problems, working in partnership with our clients to help in achieving their goals. We are seeking an experienced and customer-focused Service Desk Operations Manager to lead, mature, and continuously improve our Managed Services Service Desk Operations capability across multiple enterprise customer environments. This … senior operational leadership role responsible for delivering a high-performing, ITIL-aligned Service Desk capability, providing the central Single Point of Contact (SPOC) for end users across Incident Management, Service Request Fulfilment, workplace support, and user experience. You will lead the Service Desk Operations function, driving operational ...

Thermatic Contract Manager you are a member of an Accounts team. The role of Contract Manager is responsible for managing the day-to-day delivery of facilities management services for one or more client contracts, ensuring high standards, compliance, and client satisfaction. The role balances operational oversight with client … engagement and may include line management of supervisors and administrative staff. It plays a critical role in supporting service quality, cost control, and the effective use of systems and technology. The Benefits: 33 days holiday (inc bank holidays) + a day off on your Birthday Auto-enrolment Pension Death ...

Whitbread, we're looking for a Service Delivery Manager (Product) to join our Technology & Data team and play a key role in ensuring our product services remain stable, resilient and fit for the future. In this role, you'll own the operational performance of a portfolio of business … critical services, working closely with suppliers, stakeholders and technology teams to deliver excellent service outcomes and continuous improvement. Why You’ll Love It Here Healthcare : Family BUPA healthcare 10% matched pension Discounts : Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand Annual Incentive ...

Sofware Delivery Manager Department: Technology Employment Type: Permanent - Full Time Location: London Description Our Team The Product Delivery team are responsible for delivering transformative change for UKTV across major products within the media supply chain. Our team consists of Product Managers, Business Analysts, Software Delivery Managers, Service Delivery Managers and Support & Change Analysts. We are focused on delivering functionality that provides key business and user improvement. As well as delivering change on time and within budget, the team also enable the business to define and prioritise the technical, commercial and operational work key for UKTV. ...

Technology is seeking an SAP Service Delivery Manager to lead a strategic global SAP engagement with a hybrid onsite requirement in Yorkshire. You will own end-to-end service delivery, governance, and offshore delivery while driving commercial growth and ensuring client satisfaction. The role requires ...

around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here. About the Position Lockton … where you truly belong, join us to make a difference. Job type Experienced Professional Workplace Hybrid Your Responsibilities We are looking for an IT Service Delivery Analyst to join the Technology team in providing 2nd and 3rd line support to the business. The role requires strong technical capability ...

Infrastructure and Cloud Operations practice supports enterprise customers through innovative automation, monitoring, orchestration, and emerging AI-driven solutions that improve operational efficiency, resilience, and service quality. Our teams work at the forefront of infrastructure transformation, combining deep technical expertise with industry best practices to deliver secure, reliable, and scalable … career As a Server Tooling and Orchestration Specialist, you will play a key role in supporting and evolving enterprise automation platforms that enable automated service delivery, event management, workflow orchestration, and future AI-enabled operational services across customer environments. Working within a highly governed, ITIL-aligned service ...

Infrastructure and Cloud Operations practice supports enterprise customers through innovative automation, monitoring, orchestration, and emerging AI-driven solutions that improve operational efficiency, resilience, and service quality. Our teams work at the forefront of infrastructure transformation, combining deep technical expertise with industry best practices to deliver secure, reliable, and scalable … career As a Server Tooling and Orchestration Specialist, you will play a key role in supporting and evolving enterprise automation platforms that enable automated service delivery, event management, workflow orchestration, and future AI-enabled operational services across customer environments. Working within a highly governed, ITIL-aligned service ...

Infrastructure and Cloud Operations practice supports enterprise customers through innovative automation, monitoring, orchestration, and emerging AI-driven solutions that improve operational efficiency, resilience, and service quality. Our teams work at the forefront of infrastructure transformation, combining deep technical expertise with industry best practices to deliver secure, reliable, and scalable … career As a Server Tooling and Orchestration Specialist, you will play a key role in supporting and evolving enterprise automation platforms that enable automated service delivery, event management, workflow orchestration, and future AI-enabled operational services across customer environments. Working within a highly governed, ITIL-aligned service ...

Service Desk Customer Liaison Macclesfield |Full-Time |On-Site (5 Days per Week) Join a Team Where Customer Service Makes a Difference Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a Service Desk Customer Liaison … become the vital link between our customers, engineers, and service teams, ensuring every request is handled efficiently and professionally. This is an exciting opportunity for a proactive and organised individual who enjoys problem-solving, building relationships, and making a real impact on the customer experience. The Opportunity ...

Lenovo is seeking a Service Delivery Manager to oversee enterprise service delivery across the EMEA region from Farnborough, UK. You will manage customer satisfaction, partner performance, and service quality while collaborating with Sales, Engineering, Operations, and external providers. You will build strong relationships with large … enterprise customers, drive continuous improvements, and lead regional delivery projects within the Lenovo Solutions & Services Group. #J-18808-Ljbffr ...

Infrastructure Project Manager - £70,000 - Kingston, Surrey - Hybrid A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project & Service Delivery Managerto join their Technology Team. This is a broad and highly visible role, responsible for bringing structure, governance … accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered in line with agreed scope, priorities, budgets, service requirements ...

portfolio across workplace, infrastructure, applications and data. Reporting to the Head of CX, Data, Technology & Transformation, you will shape the technology strategy, roadmap and service delivery agenda, ensuring our technology landscape is secure, resilient, cost-effective and aligned to business priorities. You will lead a team … Salesforce. Build strong relationships with senior stakeholders, translating business priorities into technology requirements and improvements. Lead and develop the UK&I service delivery team, including 4 direct reports and 3 wider team members. Drive data strategy, architecture, governance and data quality to enable trusted, accessible information. Own service ...