351 to 375 of 2,321 Service Delivery Jobs in the UK

Facilities team (subcontracted). The scope includes Data Centre management, working closely with new and existing customers, operational continuity and the management of service delivery on the sites/campus through our specialist subcontractor who undertakes M&E and ICT tasks. Working hours: Continental shift pattern - 12-hour … 6am. Key Duties and Responsibilities Technical Resource Witness all critical works on site. Management of M&E tasks to ensure service delivery meets expectations. Assist in scenario testing and training for the site teams. Site Availability Maintaining zero customer downtime including any breaches to contractual SLAs and KPIs. ...

manages a team of 21 support professionals, including four asset class-aligned Team Leads, and works closely with Operations, Technology, Business Management and IT Service Management teams to ensure the effective delivery of support services.The team provides day-to-day support across a range of activities, including order … trade management, user administration, connectivity support, client onboarding, platform configuration and incident resolution. The successful candidate will ensure support requests are handled efficiently, service standards are maintained, and processes are continuously improved to enhance the overall user experience.This role combines hands-on operational leadership, stakeholder management and people development ...

energy management solutions. Supporting customers across the commercial, healthcare, manufacturing, education and office sectors, the organisation is recognised for delivering innovative technologies and exceptional service standards. As part of its continued growth, the company is looking to appoint a Controls Technician to join its field-based engineering team. This … diagnostic tools and engineering drawings to commission and repair systems Maintaining and developing technical knowledge across control systems and related technologies Collaborating closely with Service Desk, Sales and Operations teams to ensure effective project delivery and customer support Producing service reports and documentation relating to completed ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If youve also worked in the following roles, wed also like to hear … from you: IT Service Delivery Manager, Service Delivery Manager, IT Busin click apply for full job details ...

underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Service Desk Ops Manager Location: London (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful … subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. You will lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience ...

company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. Junior Services Project Manager Driving successful services delivery is critical to customer satisfaction and business performance at Ciena. This role leads complex services projects across the United Kingdom, aligning technical execution, commercial … central role in delivering consistent, high‐quality outcomes across the full project lifecycle. How you will make an impact Lead end‐to‐end delivery of services projects across the United Kingdom, ensuring scope, schedule, cost, and quality commitments are met. Coordinate cross‐functional resources, including engineering teams, partners ...

capabilities to improve the business, modernise how we work and deliver services to customers. Be accountable for, and lead, Digital Technology business as usual service delivery, Digital Technology infrastructure and security functions to enable them to be the best in Kent. Architect, implement and manage on premise … Digital Technology Director and will, on occasion, deputise for the Director The role leads a multi-disciplinary Digital Technology function. Responsibilities 1. Service Strategy, Design & Value Delivery Support the development and execution of Digital Technology strategy, ensuring services and infrastructure are well-defined, secure, efficient and aligned ...

Julian Hodge Bank Limited in Cardiff is seeking an IT Service Delivery Lead to head the Service Desk and Service Improvement teams, ensuring IT services align with ITIL practices and meet SLAs. You will own incident, problem, change and knowledge management, coach staff, manage suppliers … work with developers to embed service transition and continuous improvement across the organisation. #J-18808-Ljbffr ...

SuccessFactors Service Lead Location: UK-based/Hybrid Contract: 4-6 months+ IR35: Inside IR35 We are currently looking for an experienced SAP SuccessFactors Service Lead to lead service delivery, solution governance and continuous improvement across a complex global SuccessFactors landscape. The successful candidate will provide … senior leadership across functional, technical and business stakeholders, ensuring a stable, high-quality service while supporting enhancements, releases, implementations, integrations and cross-module design decisions. Key Responsibilities Lead SAP SuccessFactors service delivery, governance and continuous improvement. Act as the senior escalation point for service performance, risks ...

Sword Group is seeking an experienced Service Delivery and Service Improvement professional to own performance, stability and continuous enhancement of IT services across the organisation. You will drive service excellence through delivery management, monitoring, incident handling and supplier governance. Working with business and IT teams ...

based at our HQ in Fareham Reporting to Operations Director Role Purpose The Operations Manager is responsible for the effective day-to-day delivery of Cobweb’s Support and Managed Services operations. The role ensures that services run smoothly, predictably and in line with agreed standards, priorities and capacity … with a strong focus on execution, control and service quality. Acting as the operational anchor for daily delivery, the Operations Manager ensures customers experience consistent, reliable service from initial transfer to Support through to steady-state managed service support. A core focus of the role ...

summary CRDC Sussex is transforming commercial clinical trial delivery across Sussex, making research more accessible, efficient, and inclusive. Working with NHS organisations, primary care, community providers, diagnostic services, research teams, and commercial sponsors, we are streamlining study set-up processes and improving access to innovative research opportunities. … clinical teams. You will help remove barriers to study activation by developing sustainable processes that support high-quality research delivery. Key responsibilities include leading service improvement initiatives, investigating delays and compliance issues, developing implementation plans and risk registers, monitoring progress against objectives, and promoting research capability across Sussex. Main ...

Looking for an opportunity to lead service excellence in a fast-growing technology environment? A leading Nordic IT services provider with a strong presence across Europe, this organisation delivers end-to-end digital transformation solutions for businesses of all sizes. Known for its customer-first approach, it offers expertise … innovation, and sustainable growth, it has built a reputation for helping clients harness technology to achieve measurable business outcomes. The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Ready to take ...

## Global Service ManagerApply: Worthing – West Sussex, United Kingdom: Eindhoven – North Brabant, Netherlands: Full time: Posted 26 Days Ago: R-53813-2026## A Career at HARMAN### As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. … iconic brands like Bowers & Wilkins, Denon, Marantz, Polk Audio, Definitive Technology, Classé, and Boston Acoustics, based in Worthing, UK in the position of:*****Global Service Manager****A Career at HARMAN Lifestyle:**We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work ...

IT. It’s a specialist discipline. Saepio is one of the UK’s most recognised cyber specialists and a NCSC Assured Service Provider. We work with over 1,000 organisations to cut through noise and see real risk, align policy, people and technology, mature security operations, build resilience … services for new customers and investigate alerts from the monitoring platform to inform clients of security threats. You will provide insightful performance summaries, recommend service improvements, and develop relationships with customers to deliver exceptional service. Responsibilities include: Onboarding: manage new customer onboarding to new security services Client Relationship Management ...

Service Desk & Support Manager London Hybrid (4 DPW for 6 months, then 3 DPW in office) Salary starts at £70,000 Benefits include : 28 days' holiday, a 10% pension up to a cap, breakfast and lunch when working in the office and a comprehensive suite of company benefits. VIQU … partnered with a leading financial services organisation who are seeking a Service Desk & Support Manager to lead and develop its internal IT Support function. This is a key leadership focused on transforming an established, technically capable Service Desk, improving how the team operates and creating a more structured ...

Service Desk & Support Manager London – Hybrid (4 DPW for 6 months, then 3 DPW in office) Salary starts at £70,000 Benefits include : 28 days' holiday, a 10% pension up to a cap, breakfast and lunch when working in the office and a comprehensive suite of company benefits. VIQU … partnered with a leading financial services organisation who are seeking a Service Desk & Support Manager to lead and develop its internal IT Support function. This is a key leadership focused on transforming an established, technically capable Service Desk, improving how the team operates and creating a more structured ...

making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom. Reporting to the Head of Service Governance & Improvement, the ITSM Tooling Product Manager will be responsible for the vision, strategy, governance and continual improvement of M Group Technology's ServiceNow … platform and wider Service Management tooling ecosystem. As the Product Owner for ServiceNow, you'll ensure the platform supports efficient, standardised and measurable service delivery across Technology and its service partners. Working closely with stakeholders across the business, you'll balance operational priorities with strategic objectives ...

within the Facilities Maintenance & Compliance function, an opportunity has arisen for an experienced Asset Supervisor to lead the Helpdesk and Stores teams, ensuring the delivery of a high-quality, customer-focused service. Your new role As Asset Supervisor - Helpdesk & Stores, you will be responsible … management of the Facilities Helpdesk and Stores functions, supporting service delivery across a large and varied estate. You will lead and support operational teams, monitor service performance, manage stakeholder relationships and drive continuous improvement through effective use of CAFM systems, reporting and service management processes. This ...

TITLE: Service Desk Manager LOCATIONS: London SE10 SHIFT PATTERN: Monday to Friday, 9am to 5pm SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at. We're here to help! ROLE OVERVIEW AND PURPOSE … Service Desk Manageris responsible forleading and developing the Technical Services Service Desk, ensuring the consistent delivery of high-quality customer service, operational coordination and contract support across multiple clients and business units. The role is accountable for creating a professional, customer-focused service operation that ...

TITLE: Service Desk Manager LOCATIONS: London SE10 SHIFT PATTERN: Monday to Friday, 9am to 5pm SALARY: Competitive ROLE OVERVIEW AND PURPOSE The Service Desk Manageris responsible forleading and developing the Technical Services Service Desk, ensuring the consistent delivery of high-quality customer service, operational coordination … contract support across multiple clients and business units. The role is accountable for creating a professional, customer-focused service operation that acts as thecentral pointof coordination for reactive maintenance, planned maintenance, customer communications, engineer schedulingand service performance. Working closely with Operational Managers, Account Managers and customers, the Service ...

Head of Service Transformation and Digital Location : London hybrid working, with at least three days per week at an Open Age centre (W10, SW3, SW1V) Salary : £50,000£55,000 per annum, depending on experience Contract : Permanent, full-time; applications for 0.8 FTE considered Lead meaningful change for older … experienced transformation leader to improve our services, strengthen our digital capabilities and increase our impact for older people across London. This is primarily a service transformation and change leadership role, supported by strong digital knowledge. You will help colleagues embrace new ways of working and ensure our services, systems ...

Head of Service Transformation and Digital Location : London – hybrid working, with at least three days per week at an Open Age centre (W10, SW3, SW1V) Salary : £50,000–£55,000 per annum, depending on experience Contract : Permanent, full-time; applications for 0.8 FTE considered Lead meaningful change for older … experienced transformation leader to improve our services, strengthen our digital capabilities and increase our impact for older people across London. This is primarily a service transformation and change leadership role, supported by strong digital knowledge. You will help colleagues embrace new ways of working and ensure our services, systems ...

About the job you’re consideringThe SIAM Availability Analyst will be accountable for the monitoring, governance, analysis, and continual improvement of service availability across a multi-supplier environment. The role is outcome-focused, ensuring services remain resilient, available, and aligned to business requirements while driving proactive improvement, reducing service … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)Your roleOwn the Availability Management process across a multi-supplier environment, ensuring services meet agreed availability and resilience requirements.Monitor, analyse, and report on service ...

across the globe. This structure helps enable knowledge-sharing across categories and regions, streamlining efforts in seeking innovative suppliers that can provide exceptional client service to maximize SCS’s value for the EY organization and the world's supply chain. A key component of SCS is Global Procurement, whose … reporting. Successfully leading negotiations for global and regional deals meeting the timelines, scope, and requirements agreed with key stakeholders. Working with senior EYT and Service Line stakeholders to help develop a category strategy which supports the overall global technology strategy. Supporting the broader Technology Sourcing team Manage full lifecycle ...