401 to 425 of 629 Service Delivery Jobs in the UK

customer-focused environment. Reporting into the Director of Operations, you will be responsible for leading a team of operational specialists, ensuring the smooth delivery of services, maintaining high quality standards and driving process improvements that enhance both customer experience and operational efficiency. You will work closely with teams across … Operations Manager will include: Leadership & Team Development Lead, motivate and develop a high-performing Operations team Manage workloads, priorities and resource allocation to ensure service levels are achieved Conduct regular one-to-one meetings, coaching and performance reviews Support employee development, training and succession planning Operational Excellence Oversee ...

Build a robust pipeline of opportunities across signage manufacture, installation, maintenance, refurbishment, and nationwide rollout projects. Generate new recurring revenue through maintenance contracts and service agreements. Lead presentations, proposals, tenders, and contract negotiations. Represent the business at industry events, exhibitions, and networking opportunities. Account Management Manage and grow relationships … projects. Ensure excellent customer experience throughout the project lifecycle. Conduct regular account reviews and business development meetings. Collaborate with operational teams to ensure successful delivery and customer satisfaction. Signage Maintenance Sales Drive growth of planned preventative maintenance (PPM) and reactive maintenance services. Identify opportunities to convert project-based customers ...

Build a robust pipeline of opportunities across signage manufacture, installation, maintenance, refurbishment, and nationwide rollout projects. Generate new recurring revenue through maintenance contracts and service agreements. Lead presentations, proposals, tenders, and contract negotiations. Represent the business at industry events, exhibitions, and networking opportunities. Account Management Manage and grow relationships … projects. Ensure excellent customer experience throughout the project lifecycle. Conduct regular account reviews and business development meetings. Collaborate with operational teams to ensure successful delivery and customer satisfaction. Signage Maintenance Sales Drive growth of planned preventative maintenance (PPM) and reactive maintenance services. Identify opportunities to convert project-based customers ...

team to drive continual improvement through innovation, automation and integration of its tools and processes. The key responsibilities of the role are: Lead the delivery and maintenance of technical enterprise security solutions for (but not limited to) the following areas: End Point Protection, Cloud Security, Network Security, DevOps, Security … ordination of patch management activities for internal systems and hardware Assessing and recommending server hardening activities to be completed by the Infrastructure and Service Delivery teams Supporting audit and due diligence activities within Technology Services Supporting and advising on projects and change initiatives to ensure that there ...

ability to manage competing priorities in a dynamic, fast-paced environment. You will be responsible for ensuring all Collateral clients receive exceptional service while maintaining and growing Annual Recurring Revenue (ARR). This includes oversight of the complete client lifecyclefrom onboarding through expansion and renewalproactively identifying risks to client … deliver solutions that drive business value and adoption. The role combines technical operations knowledge with strategic account management. Day-to-day responsibilities span service delivery, client support and escalations, relationship management, and representing client needs back into the product development cycle. This is an ideal opportunity for someone ...

make sure that the ITIL practices and processes needed for the business to function and succeed are running smoothly. In your role as a Service Owner and as a technical contact within the Service Delivery Team, you will make sure best practices are adhered to. You will ...

water, alongside highly accurate energy data collection services. About the Role The purpose of this role is to lead and support the delivery of high-quality , compliant operational processes by ensuring that both internal quality standards and relevant regulatory obligations are consistently met. This includes providing leadership, motivation … continuous improvement . The role is also responsible for building and maintaining effective relationships with operational functions to deliver a seamless end-to-end service, while managing operational quality performance indicators (KPIs) across both onshore and BPO teams. In addition, the role ensures that operational processes remain compliant with ...

regulatory requirements. This role requires a balanced approach, combining hands-on support and management of network infrastructure with effective communication and coordination with external service providers and international colleagues. If you’re a hardworking individual that’s ready to kick-start your career with an award-winning employer, apply … standards, and internal policies to maintain full compliance. Deliver second and third-level support to regional teams and stores, escalating complex issues to external service partners when necessary to ensure timely resolution. Prepare clear and concise communications for the business regarding network updates, changes, and incidents. Conduct thorough testing ...

Service Desk Analyst Wellingborough, Hybrid Working with occasional site visits £36,178 We own and manage around 5000 homes with a £23 million turnover, and our mission is to “partner with customers and communities to shape places people are proud to call home.” We pride ourselves on being … ever-changing sector. With housing being high on the public’s agenda, Greatwell Homes continues to grow. We’re looking for an experienced IT Service Desk Analyst to join our team. Does that sound like you? If so, keep reading about this exciting opportunity. We are not a traditional ...

support the design of end-to-end digital services that meet user needs and business objectives within identified constraints and standards. Use established service patterns and standards to help create consistent user experiences across services, as well as efficient service delivery built on common components. Contribute … services that consider both internal processes and external user experiences. Help identify opportunities where design improvements can contribute to more effective and efficient service delivery. Support ethical research practice by following defined consent, privacy and equality processes. Specific individual and shared targets and objectives are defined annually within ...

Catterick. This is a fantastic opportunity to take on a varied and impactful role, working across a key estate where safety, compliance, and service delivery are paramount. The Role As a Mobile M&E Engineer, you will be responsible for delivering high-quality technical support and ensuring compliance … Risk Assessments and Method Statements (RAMS) Providing technical support to site teams, stakeholders, and supply chain partners Supervising and assessing skilled personnel Supporting project delivery and identifying improvement opportunities Advising on estate safety, compliance, and operational best practice Building strong working relationships across teams and stakeholders You will also ...

Drive the scalable, governed adoption of AI, automation, and data-driven solutions Deliver Transformation: Enable organisation-wide change through technology and digital services Ensure Service Excellence: Maintain high-performing, reliable ICT services across infrastructure, applications, and support Strengthen Cyber Security: Ensure robust, compliant, and resilient security frameworks aligned … delivering transformation across complex, multi-functional organisations Strong technical knowledge across cloud platforms (Azure), enterprise infrastructure, cyber security, networking (including SD-WAN), and digital service delivery Experience leading AI adoption and innovation, with a clear understanding of governance, risk, and value realisation A track record of delivering large ...

Practice Solutions team leads the Firms innovation initiatives, supporting our lawyers in client delivery excellence. The team has deep expertise in working with established and emerging technologies, data analytics and data science, knowledge solutions and process re-engineering. The Practice Solutions team works with our lawyers to identify innovative … global team from day one. Practice Solutions is White & Case's specialist team focused on leveraging AI, legal technology, and data to enhance legal service delivery, led by Chief Innovation Officer Isabel Parker. The team integrates expertise in technology, data science, research, market intelligence, process excellence, and change ...

Redsquid is seeking a Group Operations Director to lead its operations and ensure it becomes the most loved and trusted managed security service provider (MSSP). The role involves driving service excellence through operational standards and technology integration. The ideal candidate will demonstrate proven leadership in service delivery, operational integration, and the utilisation of automation and AI to enhance customer experience. This is a pivotal role for a disciplined leader aiming to shape the future of Redsquid. #J-18808-Ljbffr ...

solutions to businesses across multiple sectors. You will be responsible for managing an existing portfolio of customers while identifying new business opportunities, ensuring outstanding service delivery, and maximising account growth. Key Responsibilities Manage and develop a portfolio of existing B2B customer accounts Identify and secure new business opportunities … relationships with customers and become their trusted technology advisor Understand client requirements and recommend tailored IT and business technology solutions Prepare quotations, proposals, and service agreements Negotiate commercial terms to achieve profitable business growth Maintain accurate customer records and sales activity within the CRM system Work closely with technical ...

suit someone who enjoys a practical, fast-paced role with real ownership and variety. Key responsibilities Lead IT operations alongside the external MSP, including service levels, escalations and performance management Provide hands-on support across a Microsoft environment, including user access, onboarding/offboarding and device management Oversee contracts … Strong hands-on IT experience, ideally within a Microsoft 365 environment Experience managing or working with an MSP and holding them to account on service delivery Confident managing suppliers, contracts and budgets Strong Excel and numerical skills Organised, proactive and comfortable juggling a varied workload Able to balance ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

with RSSC IT and Global WMS objectives Lead and develop the European WMS team across multiple countries Ensure high-quality support, incident management and service delivery for strategic WMS platforms Drive WMS implementations, upgrades and optimisation projects across Europe Build strong relationships with WMS vendors and external partners … similar solutions Familiar with EDI, APIs, integrations and application ecosystems Strong stakeholder management and communication skills in international environments Experienced in project and programme delivery within matrix organisations Fluent in English Willing to travel across Europe (approximately 15%) What We Offer Strategic leadership role with European scope and visibility ...

future technology direction of the business High visibility role working closely with senior leadership What's the role really about? This isn't a service desk management role. And it isn't a traditional infrastructure management role either. An external IT partner handles much … meeting room and collaboration technologies are reliable and professional at all times What you'll bring Previous experience in an IT Manager, Technology Manager, Service Delivery Manager, or similar leadership position A strong technical background across Microsoft technologies, infrastructure, and business systems Excellent communication and stakeholder management skills ...

infrastructure, engineering, and construction projects. Operating from 26 strategic locations in 4 continents, we provide responsive, high quality, multi-disciplinary services to support the delivery of complex and challenging projects, globally. We continuously strive to improve how we deliver services to our clients and feel incredibly proud … world. The Opportunity We are seeking an experienced Project Controls Lead to join our growing Data Centre division, playing a pivotal role in both delivery excellence and client partnership. This is a senior, client-facing position for an individual who combines strong technical project controls expertise with the ability ...

their competition or enable them to become undisputable cost leaders synthesizing E2E processes running across planning, sales, procurement, manufacturing, warehousing, transportation, plant maintenance, customer service etc. building solution roadmaps for your customers transformation journey riding on SAP best practices, solutions across SAP S/4HANA, SaaS LoB solutions, other … team spirit and winning attitude Preferred skills Exposure to multiple modules, skill areas within SAP product portfolio SAP Sales as well as hands‐on Service Delivery responsibilities Prior Business domain experience before the IT experience External publications in public domain on respective Industry/skills area Additional exposure ...

excellence. Key Responsibilities: Develop and execute the organisation's IT and digital strategy. Lead digital transformation and business change programmes. Oversee IT operations, infrastructure, service delivery and cyber security. Manage technology suppliers and third-party partnerships. Ensure operational resilience, risk management and regulatory compliance. Provide strategic advice ...

excellence. Key Responsibilities: Develop and execute the organisation's IT and digital strategy. Lead digital transformation and business change programmes. Oversee IT operations, infrastructure, service delivery and cyber security. Manage technology suppliers and third-party partnerships. Ensure operational resilience, risk management and regulatory compliance. Provide strategic advice ...

Engineer, Microsoft 365 Engineer, Infrastructure Support Analyst, Systems Administrator, IT Manager, Network and Infrastructure Engineer, Digital Services Partner, Technical Account Manager, Cloud Support Engineer, Service Delivery Analyst, End User Computing Engineer, IT Solutions Specialist, ICT Business Partner. ...

being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will ...