476 to 500 of 2,386 Service Delivery Jobs in the UK

pride in building long-term relationships with our clients and teams across Europe. The Role: Please note this is a 12 month FTC The Service Delivery Leadis responsible forassistingthe Key Account Manager by managing the day-to-day aspects of key client accounts. This role ensures smooth operations … operational point of contact, providing expert guidance and support to customers Oversee day-to-day account operations to ensure seamless service and product delivery Collaborate closely with Planning, Commercial, and cross-functional teams to meet client requirements Proactively manage and resolve operational issues tominimizedisruption andmaintaincustomer satisfaction Coordinate ...

Leonardo UK is seeking a Service Delivery Manager to own delivery, maintenance and improvement of platform and systems engineering solutions supporting defence, government and public sector services. The role blends hybrid working with on-site collaboration to ensure close teamwork with the wider group and customers. … will coordinate service onboarding, monitor performance and manage escalations while aligning with cyber and security requirements and governance frameworks. #J-18808-Ljbffr ...

Group is seeking a Service Delivery Manager to oversee a portfolio of cybersecurity service clients from its Manchester office. You will act as the primary contact, drive service reviews, and identify opportunities to improve contract value and client outcomes while coordinating with the account management team. ...

About The Role Job level: 9 Were looking for an experienced and dedicated Senior Delivery Manager to join our Client Services Delivery Team. The Senior Delivery Manager will be accountable for the effective delivery of complex projects within their portfolio, ensuring projects meet client expectations … contribute to the commercial success of the organisation. Senior Delivery Managers are the backbone that support the project teams we work with. They are decisive, action-oriented individuals who help their teams prioritise the right work at the right time. Senior Delivery Managers drive pace within their project ...

over 67 miles. Reporting to the Senior Network Engineer, you will be responsible for installing, configuring, testing and troubleshooting network infrastructure to ensure successful delivery of a fully managed connectivity service. This is a hands‐on field‐based position where you will represent the company on customer sites daily. … line with design documentation and best practices. Maintain accurate technical documentation, work notes, and implementation records. Provide regular progress updates to project and service delivery teams. Liaise with third‐party vendors and suppliers to progress support cases and technical queries. Identify installation risks, issues, and opportunities for improvement. ...

Xeinadin Group is seeking a Head of Service in Manchester to lead the IT services function across the UK & Ireland. You will establish a single operating model, drive service standards, and act as senior escalation point for service issues. The role requires strong ITIL knowledge, governance experience … proven ability to transform service delivery across multi-site operations. A strategic partner and trusted advisor to ExCo, you will shape service reporting and improvements. #J-18808-Ljbffr ...

over 67 miles. Reporting to the Senior Network Engineer, you will be responsible for installing, configuring, testing and troubleshooting network infrastructure to ensure successful delivery of a fully managed connectivity service. This is a hands-on field-based position where you will represent the company on customer sites daily. … line with design documentation and best practices. Maintain accurate technical documentation, work notes, and implementation records. Provide regular progress updates to project and service delivery teams. Liaise with third-party vendors and suppliers to progress support cases and technical queries. Identify installation risks, issues, and opportunities for improvement. ...

This position involves working closely with experienced Technical Analysts to enhance the organisation's capabilities in virtual and cloud computing, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Key Responsibilities: Assist in the implementation and operation … problems into effective technical designs and solutions. Investigate technical issues in systems and processes, contributing to the implementation of remedies and preventative measures. Coordinate service delivery from design to operation, ensuring a cohesive framework for IT products and services. Build and test integrations between systems, working as part ...

Elevate Cloud, based in Chippenham, is seeking a Service Delivery Manager to lead the day-to-day delivery of our technical services and oversee the Technical Services team. The role ensures our clients receive consistently high-quality service through our support desk, on-time project delivery … smooth onboarding of new clients. You will coordinate engineers, manage workloads, prioritise tasks, and escalate issues as needed while maintaining a culture of service excellence. #J-18808-Ljbffr ...

Service Delivery Manager, you’ll combine hands-on operational leadership with commercial awareness, bringing teams, partners and stakeholders together to maintain resilient, high-quality services. You’ll have the freedom to turn service insight into meaningful improvements, strengthen operational performance and help new and changing services transition … environment, you’ll be supported by CGI experts while having the autonomy to make decisions, challenge established approaches and develop creative solutions that improve service quality, efficiency and client outcomes. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named ...

month. Our Europe hub locations are London, UK. Please ensure you can realistically commit to this structure before applying. As BetterUp’s Client Delivery Director (‘CDD’) you’ll play a crucial role in leading the formation and orchestration of the post-sale strategy and execution for our largest … most strategic clients. What you’ll do: Delivery Management: Orchestrate the successful end-to-end technical and operational delivery of the BetterUp platform to our clients. Ensure that the business needs and requirements of our clients are clearly understood by our internal teams and effectively scope their deliverables ...

Security portfolio. This role will focus on driving awareness, pipeline and revenue for our managed security services, working closely with sales teams, customers and service delivery specialists. You will act as a subject matter expert for Phoenix’s managed security offerings, supporting customer engagement, sales enablement and opportunity … Work closely with Account Managers and Business Development Managers to identify, qualify and progress opportunities. Act as a trusted specialist resource during customer engagements, service introduction calls and solution discussions. Present and demonstrate managed security solutions to prospective customers. Support the creation of high-quality proposals, tenders ...

including those at nation-state level. This company is looking for a Cyber Services Director to lead its Managed and Professional Services function, driving service excellence, customer success, and operational performance. The role offers the opportunity to lead a high-performing cyber services organisation, work closely with senior leadership … business. Responsibilities Lead and develop multi-disciplinary teams across Managed Services, Professional Services, Customer Success, Project Management and Internal IT. Own the successful delivery of approximately £12m in cyber services revenue. Drive customer retention, service quality, profitability and operational excellence. Build trusted relationships with CISOs, IT Directors ...

Northern Trust in the United Kingdom seeks a Service Delivery Lead to oversee delivery of performance, analytics, and private markets solutions for institutional clients across Europe and the Middle East. You will lead cross-functional teams, manage complex client initiatives, and ensure service improvements while maintaining ...

Digital Service Delivery Manager Location: Derby Salary: £47,440 Per annum (Band 7) Drive progress, support our people, and shape how we work. DHU is committed to providing the highest quality of care in the right place and at the right time. Reliable and secure Digital services enable ...

Accenture in Birmingham is seeking a Sr Manager for Client Service Delivery to lead end-to-end delivery of infrastructure and cloud services. You will own service health, SLAs and KPIs, leveraging AIOps tools and observability platforms to optimise performance and reliability. The role requires strong ...

Sompo Holdings, Inc. is seeking a Head of Claims Service Delivery in London to lead the end-to-end delivery of claims operations. You will drive service performance, governance, and continuous improvement across the claims lifecycle, partnering with underwriting, finance, IT, and risk teams. The role ...

Essential Proven experience delivering complex IT infrastructure, datacentre, platform, network or software projects within large-scale enterprise environments. Strong understanding of project and product delivery methodologies, with practical experience operating within hybrid Agile and Waterfall delivery frameworks. Experience using delivery and project management tooling such as Jira … Confluence and reporting products to manage plans, dependencies, risks, governance and delivery reporting. Excellent verbal and written communication skills, with the ability to communicate effectively at all levels, including project teams, stakeholders, customers and senior leadership teams. Strong leadership and team management capability, with experience leading multidisciplinary teams across ...

with a rapidly growing client base across Europe and beyond. We are seeking a proactive Maintenance Planner to support the delivery of best-in-class service across our global portfolio of 180+ data centre and critical environment contracts. Our Operational Services team provides full lifecycle support for critical … strong client relationships. We’re looking for someone highly organised, customer-focused and confident in managing multiple tasks - from raising purchase orders to producing service reports and supporting KPI tracking. You’ll play a key part in improving processes, enhancing service delivery, and ensuring contractual and safety ...

Sword Group is seeking a Service Delivery Analyst in Glasgow to ensure services to customers and internal users are delivered effectively and meet agreed SLAs. The role involves handling escalations as part of a Service Now upgrade and coordinating cross-functional teams to resolve issues. You will … monitor service performance, produce governance dashboards, and drive continuous service improvement while building strong relationships with customers and suppliers. #J-18808-Ljbffr ...

Methods is seeking a Service Delivery Manager to oversee day-to-day customer engagement and delivery of high-quality services within defined support contracts. You will interact with designated customers, drive continuous improvement, and ensure SLAs and KPIs are met while coordinating with account management and technical … teams. Based in London with a hybrid working model, you will lead service recovery, manage customer relationships, and ensure alignment of operational delivery with account #J-18808-Ljbffr ...

with their wider business objectives. As a Technical Account Manager, you will be responsible for managing a portfolio of key customer accounts, ensuring exceptional service delivery and identifying opportunities for continuous improvement. Key Responsibilities Building and maintaining strong relationships with key client stakeholders. Conducting regular service reviews … account management meetings. Providing strategic guidance and recommendations to customers. Identifying opportunities to enhance customers' IT environments and services. Liaising with technical, service delivery and project teams to ensure successful outcomes. Producing account plans, service reports and technology roadmaps. Supporting contract renewals and identifying opportunities for account ...

Service Delivery Analyst up to £33,068 per annum Maidstone, Kent Full-Time Permanent It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've established a strong track record for building quality homes ...

backup, business continuity and incident response arrangements. Oversee the technology change portfolio, prioritising projects and programmes against business outcomes and ensuring appropriate resources, governance, delivery and benefits realisation. Drive appropriate innovation, digital transformation and automation to improve services, operational efficiency and organisational agility. Ensure the availability, reliability and performance … technology systems and infrastructure, continually improving IT service management and technology operations. Build strong relationships across Northern LGPS, understanding stakeholder needs and ensuring technology solutions remain aligned with organisational priorities. Manage key external technology providers, including contract negotiations and oversight of service delivery against agreed requirements. Develop ...

collaboration tools. Improving the reliability, security and integration of core systems. Strengthening data governance, reporting and organisational insight. Setting the direction for IT service delivery and holding external suppliers accountable for quality, performance and value. Building digital confidence and supporting colleagues through change. Identifying responsible opportunities … developing teams. A strong track record of leading organisation-wide digital change, simplifying processes and demonstrating measurable improvements in efficiency, staff experience and service delivery. Experience of managing external technology providers, contracts, budgets and service performance, with the ability to secure value for money and hold suppliers accountable. ...