501 to 525 of 2,385 Service Delivery Jobs in the UK

collaboration tools. Improving the reliability, security and integration of core systems. Strengthening data governance, reporting and organisational insight. Setting the direction for IT service delivery and holding external suppliers accountable for quality, performance and value. Building digital confidence and supporting colleagues through change. Identifying responsible opportunities … developing teams. A strong track record of leading organisation-wide digital change, simplifying processes and demonstrating measurable improvements in efficiency, staff experience and service delivery. Experience of managing external technology providers, contracts, budgets and service performance, with the ability to secure value for money and hold suppliers accountable. ...

automation and systems administration The ideal candidate will drive operational excellence, foster a culture of continuous improvement and implement cutting‐edge solutions that enhance service delivery and client satisfaction. If you thrive in a fast‐paced managed services environment and have a passion for innovation and secure, scalable … infrastructure, we want to hear from you. Job responsibilities Identify and implement innovative solutions to improve service delivery and reduce manual effort. Champion the use of emerging technologies and best practices across both Conosco and client environments. Collaborate with internal stakeholders to align technical initiatives with business goals. ...

Whitbread seeks a Service Delivery Manager (Product) within its Technology & Data team to own the health, stability and performance of critical product services in a supplier-led environment. You will coordinate incident recovery, manage suppliers against SLAs and drive service design and readiness for changes. Strong ITIL … knowledge, stakeholder management and a proven track record in service performance improvements are essential for success in this role. #J-18808-Ljbffr ...

place, keep reading. About this role In this role you will be responsible for the day-to-day management of your customer’s service operations and delivery. Ensuring process efficiencies are realised through continual service improvement and standardising best practice across the customer experience will be paramount … success in this role. You will work closely with the Account Manager and Service Desk Team leads to ensure that SLAs and contractual commitments are met, and any Service Improvement initiatives are delivered in a timely manner. Job requirements Requires a relevant bachelor's degree or/ ...

Sharp Business Systems France is seeking an experienced Service Delivery Manager to lead the day-to-day delivery of managed services in a hybrid working environment. You will ensure operational excellence, maintain strong client relationships, and drive continual service improvement across multiple accounts. You will lead … team, manage SLAs and KPIs, and collaborate with onsite teams, technical specialists, service desk, and commercial teams to deliver exceptional customer outcomes. #J-18808-Ljbffr ...

CONTRACT DETAILS Department: IT Ashore Service Delivery Reporting To: Global IT Customer Support Lead Location: London, UK Contract Type: Full-time, permanent contract Start Date: November 2026 COMPANY OVERVIEW The Scorpio Group of companies (Scorpio) is a global leader in the maritime industry and has been investing … Houston office. Periodic onsite visits to the Houston office as required (minimum quarterly). ADDITIONAL DUTIES As part of the Global IT Service Delivery team; provide IT support to other global offices during overlapping business hours, (e.g. US full day, Europe late afternoon/evening). EXPERIENCE ...

About the Role Ready to take the next step in your IT support career? We're looking for an experienced Service Desk Team Lead to play a key role in shaping and improving IT services across the organisation. This is a fantastic opportunity for someone with strong … line support experience who is ready to combine their technical expertise with leadership responsibilities. You'll lead a small team of Service Desk Technicians, act as a senior escalation point, and drive continuous service improvement initiatives that enhance the experience of UKTL colleagues and stakeholders. ...

Bourne Education Trust seeks a Regional Service Delivery Manager to lead IT support across a regional cluster of schools. The role drives the IT roadmap, ensuring systems support curriculum delivery and administration while coordinating training and service improvements. Based in Addlestone with travel to sites ...

Carbon60 Project Services is seeking a Service Delivery Manager for a 12-month contract based in Portsmouth. This role ensures efficient delivery and improvement of NDH(D) services according to ITIL standards. The successful applicant will manage service performance, engage with stakeholders, and lead continuous improvement ...

Ireland 2028 Limited is recruiting a Service Delivery Manager to oversee ICT services delivery for UEFA EURO 2028. Based at Wembley Stadium with UK-wide travel, the role will manage an outsourced partner, drive service reviews and ensure uptime and security across all ICT services. … successful candidate will coordinate incident responses, develop KPIs, manage budgets, and lead cross-functional teams to deliver a world-class ICT service for a major international tournament. #J-18808-Ljbffr ...

Infrastructure Engineer – Avon Fire and Rescue Service The ICT Infrastructure Engineer is responsible for the resilience, security, and improvement of Avon Fire & Rescue Service’s hybrid ICT estate, supporting critical operational and corporate services. The role provides expert support across cloud and on‐premise platforms, resolves complex incidents … drives service improvement through standardisation, automation, and proactive monitoring. You will play a key part in transitioning ICT services in‐house, strengthening internal capability, managing suppliers, and maintaining a strong security posture aligned with recognised standards, ensuring reliable and fit‐for‐purpose technology for frontline operations. Some ...

account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. The role: Technical Supervisor The purpose … Technical Supervisor (TS) is to be responsible for the technical delivery of the contract across a defined cluster of BT sites, ensuring that technical compliance is achieved at all times. Safety is the primary consideration for all operations and must underpin all activities. You will be available to provide ...

become a valued part of the university support community while staying connected to the wider Technical Services team. Core hours will align to university service desk requirements, with support during important periods such as teaching, enrolment, examinations and events. You will be joining a role where your work … visible impact on students, staff and day-to-day campus life. The Endpoint and Application Engineer is responsible for the day-to-day operational delivery of endpoint management, application packaging, deployment, remediation and service improvement activities within the University managed service across five campuses. Working as part ...

place! Agentforce is the future of AI, and you are the future of Salesforce.**Role Overview**Salesforce is seeking a Senior Director, Agentforce Field Service to serve as a strategic leader within our Field Service organization. In this role, you will drive the vision, growth, and execution … Salesforce’s Field Service business across enterprise customers, strategic initiatives, and global go-to-market programs.As a senior member of our Field Service leadership team, you will partner closely with Product, Engineering, Sales, Customer Success, Professional Services, and Executive Leadership to accelerate the adoption of Salesforce Field Service ...

People Management: Provide leadership, direction and performance management to the Business Support Team, Local IT Support, and Facilities Manager. Build and maintain a collaborative, service-oriented and high-performing culture across all teams. Establish clear objectives, performance standards and development plans for direct reports. Coach, mentor and support team … House coverage and continuity of executive support services across the Branch. Allocate workloads and priorities within the team to ensure efficient and effective service delivery. Oversee the coordination of Executive Assistant and Personal Assistant support for the Head of Guernsey, COO and CRO. Continuously improve business support processes, service ...

Cleared Senior Service Architect Location: Basingstoke (Onsite) Rate: Up to £675 per day (via approved umbrella company) Contract Length: Until 31st May 2027, with potential extension Security Clearance: Active DV Clearance Required We are seeking an experienced DV Cleared Senior Service Architect to join a high-profile programme … delivering critical services within a secure environment. This role requires a strong background in both service management and technology, with responsibility for defining and delivering service design artefacts that support successful operational acceptance and long-term service delivery. The successful candidate will work closely with stakeholders, project ...

Reporting To: Connor Rowden Description As a Senior Consultant you will play a key role in helping organisations strengthen their cyber resilience through the delivery of Solis Security's professional services. Working across Cyber Incident Exercising (CIE), Managed Detection and Response (MDR) and Incident Response (IR), you will partner … with clients, delivery teams and commercial stakeholders to design, deliver and continuously improve services that help organisations prepare for, respond to and recover from cyber threats. This role offers the opportunity to work on a diverse range of engagements, supporting clients across multiple sectors and geographies. You'll lead ...

objectives and responsibilities The Security and Systems Account Managers the strategic conduit and driving force behind all security service lines delivered under the contract. Acting as the single point of contact for the client, this role ensures the seamless integration, governance, and delivery of services across static guarding … systems, data analytics, programming, and security transformation is essential. The Security and Systems Account Managers must ensure a collaborative approach is taken across all service lines to ensure that a ‘One Mitie' approach is delivered. They will need to be detail orientated with a strict organisation and time keeping ...

transformation and strengthening the controls required to deliver scalable, secure and supportable technology change. The role exists to connect business priorities, architecture direction, technical delivery, PMO governance and operational readiness, ensuring programmes move from scoping through delivery into production with clear ownership, risk management and measurable value. What … doing Technical programme delivery: Lead complex technical programmes across discovery, planning, delivery, transition and closure, maintaining control of scope, risks and decisions. Cloud, applications and integration: Coordinate delivery across Azure, applications, integrations, data platforms and digital services, ensuring solutions are supportable and secure. Architecture alignment: Partner with ...

organization's managed security portfolio. The successful candidate will act as a subject matter expert, working closely with Account Managers, Business Development Managers, and service delivery teams to support customer engagement, sales enablement, and opportunity development. Day to day, this involves qualifying and progressing opportunities, presenting managed security … Work closely with Account Managers and Business Development Managers to identify, qualify and progress opportunities. Act as a trusted specialist resource during customer engagements, service introduction calls and solution discussions. Present and demonstrate managed security solutions to prospective customers. Support the creation of high-quality proposals, tenders ...

ensuring the availability, performance, security, and continuous improvement of high-availability OT platforms. The successful candidate will be responsible for incident management, fault recovery, service delivery, vulnerability remediation, workforce planning, and the ongoing development of technical support teams. You will work closely with operational stakeholders, engineering teams … requirements. What You'll Be Doing Lead the operational support and maintenance of critical OT platforms and services. Manage incident response activities, fault diagnosis, service restoration, and root cause analysis. Ensure operational resilience across high-availability environments, supporting business continuity and recovery activities. Oversee OT patching, maintenance schedules ...

recruiting a Senior Service Delivery Manager to shape the success of a major transformation programme. You will drive service excellence, strengthen client partnerships, and ensure services evolve to meet changing business needs. This hybrid role is based primarily at the client site in Belfast (2–3 days ...

ConnexAI is seeking a Service Delivery Manager to lead a 24/7 Service Desk, ensuring rapid incident response and customer satisfaction. You will mentor the team, drive SLA adherence, and implement ITIL-aligned improvements across processes and workflows. You will communicate effectively with technical … technical stakeholders, balance day and night shifts, and focus on continuous service enhancement in a fast-paced environment. #J-18808-Ljbffr ...

DIGITEC GmbH in the United Kingdom seeks a Service Delivery & Supplier Manager to own the end-to-end service lifecycle for D3 and OMS platforms, from validation to BAU. You will govern service levels and drive supplier procurement across global, multi-vendor SaaS environments. Collaborating with ...

RGIT Australia in Canterbury, United Kingdom, is seeking a Vfast Parks Service Delivery Manager to coordinate end-to-end delivery of broadband and Wi-Fi services across holiday parks and marinas. You will own installation delivery, engineer planning, and national deployment scheduling, ensuring projects meet SLAs ...