451 to 475 of 1,130 Service Delivery Jobs in the UK

plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This … customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design ...

plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This … customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design ...

Engineering department is made up of Product Owners, Business Analysts, multi-disciplinary Engineering teams (approximately 160 Software, QA and Cloud Operations engineers) and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. We also … build cutting edge web portals for clients to interact with KPMG, maximising collaboration and ensuring seamless delivery of information to our clients. The Role You will be working in a small team of Software Engineers and Quality Assurance Engineers across a variety of projects for both our clients ...

Senior Field Delivery Manager *This role will require regular weekly travel to the Northwest of England and Scotland* PURPOSE OF THE ROLE: Lead and inspire a team of Field Technicians and SVAs responsible for installing, maintaining, and monitoring meter and data logging equipment. Deliver exceptional customer outcomes by managing … daily operations and shaping the future strategy within your area. Support the UK Delivery Manager with daily tasks and step in during their absence. Offer expert guidance and ensure consistent operations for Field Delivery Managers. Champion compliance , new initiatives , and ongoing improvement across the field . COMPANY OVERVIEW ...

will be responsible for developing and delivering the organisations IT strategy across more than 150 locations and 1,500 users,ensuring technology supports operational delivery, business growth and future transformation. Based at our Head Office in Portland, Dorset, this is a full-time office-based leadership role where … will provide direction to an in-house IT team of eight, oversee service delivery and work closely with stakeholders across the organisation to understand business needs and deliver effective technology solutions. The role combines strategic leadership with operational responsibility, including ownership of the Microsoft 365 and SharePoint environments ...

then we want to talk to you! We are looking for an enthusiastic individual to join our Team. As a dedicated Senior Service Desk Technician, you will be the first point of contact for all IT related incidents and service requests, responsible for performing remote troubleshooting and determining … appropriate solutions based on the information collected and provided by customers. Excellent customer service is required and accompanied by good IT technical skills. The need to accurately capture and handle all calls with the goal of resolving as many as possible at the first point of contact (first time ...

effective support.Identify and manage risks to legacy voice recording systems and ensure there are comprehensive checks in place to prevent any loss of service and align with the Head of Trader Voice to migrate to a strategic platform.Ensure all upgrades and changes to production systems follow the TPICAP process … aspects of the production environment.Work with Head of Trader Voice to provide system monitoring improvements and alerting tools in order to provide proactive & accurate service reporting of the Global Trader Voice estate and to automate the process controls where possible.Complete the transformation from legacy to VFC recording systems ...

day. Contract: Initial 6 months. IR35: Inside IR35. A London Council is seeking an experienced Senior Solutions Architect to lead the design and delivery of secure, scalable and cloud‐first technology solutions across a major digital transformation programme. This senior level technical leadership role is responsible for shaping enterprise … architecture, defining solution strategies and ensuring technology solutions align with organisational standards, security frameworks and modern digital delivery practices. You will work closely with Digital Services, project delivery teams, suppliers and senior stakeholders to deliver complex cross‐platform solutions across cloud, infrastructure, integration and Microsoft technologies. Key Responsibilities ...

Treasury processes, ensuring they support the organisation's strategic and operational objectives. Drive continuous improvement initiatives, identifying opportunities to enhance efficiency, controls, and service delivery across Treasury operations. Act as the subject matter expert for Treasury Management Systems, maintaining awareness of system developments and leveraging industry networks … maintaining compliance with governance, audit, and risk management requirements. Own the Treasury systems landscape, including implementation, enhancement, integration, support, training, stakeholder engagement, and project delivery, while ensuring risks are effectively managed throughout the system lifecycle. Profile A successful Treasury Operations/Systems professional should have: Proven Systems or Programme ...

Full Time Hours of work : 37.5 per week As a Support and Progression Team Leader, you will play a key role in supporting the delivery of an exciting new programme by leading, coaching and supporting a team of Advisors to deliver high-quality, participant-centred support. You will support … delivery through setting clear expectations and creating a supportive and accountable team culture. The role also involves overseeing day to day delivery, performance, quality, safeguarding and colleague wellbeing. What you will be doing: Leading, coaching and supporting a team of Advisors to deliver high-quality, participant-centred support ...

looking for experienced ServiceNow HR Business Analysts/ServiceNow Business Process Consultant to join our leading client. This role supports the design and delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences. You will work … closely with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services. This is not a hands-on configuration or development role. Instead, you will ...

summary We are recruiting for a Switchboard Operator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Trust switchboard responds to calls for the Lister, New QEII, Hertford County and Mount Vernon Cancer Centre from a centralised switchboard based … working 37.5 hours per week on a 5-day rota , covering Monday to Sunday between 8:00am and 10:00pm as part of a service that operates 365 days a year. There may be occasions where the post holder will need to cover night shifts to support annual leave ...

Chain Innovation Manager to join our UKI End-to-End Value Chain team and lead meaningful transformation across supply chain, procurement, operations and enterprise service delivery. You will move confidently between analytical problem solving, senior stakeholder engagement and delivery leadership - structuring complex work, turning insight into action … Twins, Digital Thread integration, and Resilient & Sustainable Value Chains, you will help clients connect strategy, process, organisation, data and technology across the concept-to-service lifecycle. Why this role: Work on large-scale value chain, operating model and GBS reinvention programmes with access to leading technology platforms, global expertise ...

client is seeking an experienced and proactive IT Manager to lead their IT function and ensure the delivery of reliable, secure, and business-focused technology services. This is an excellent opportunity for a hands-on IT professional who can combine operational leadership with strategic thinking, driving service improvements … policies, and operational standards that align with business objectives and support continuous improvement. Manage IT projects, system upgrades, and technology change initiatives, ensuring successful delivery with minimal disruption to business operations. Build and maintain strong relationships with third-party suppliers, managing service delivery, contracts, budgets, and performance. ...

Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver … behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience ...

Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver … behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience ...

effective support.* Identify and manage risks to legacy voice recording systems and ensure there are comprehensive checks in place to prevent any loss of service and align with the Head of Trader Voice to migrate to a strategic platform.* Ensure all upgrades and changes to production systems follow … production environment.* Work with Head of Trader Voice to provide system monitoring improvements and alerting tools in order to provide proactive & accurate service reporting of the Global Trader Voice estate and to automate the process controls where possible.* Complete the transformation from legacy to VFC recording systems and migrate ...

adjusters, contractors, and claims professionals make faster, more informed decisions through industry-leading property estimating, claims, and pricing solutions. We're looking for a delivery-focused Project Manager to join our Claims UK team. This role is ideal for someone with solid project management experience who enjoys owning delivery … support our products and services, ensuring outcomes are achieved on time and to a high standard. Responsibilities What you'll be doing Lead the delivery of projects from initiation through to completion, with clear ownership of timelines and outcomes Define project scope, problem statements, project goals, milestones, and deliverables ...

adjusters, contractors, and claims professionals make faster, more informed decisions through industry-leading property estimating, claims, and pricing solutions. We're looking for a delivery-focused Project Manager to join our Claims UK team. This role is ideal for someone with solid project management experience who enjoys owning delivery … support our products and services, ensuring outcomes are achieved on time and to a high standard. Responsibilities What you'll be doing Lead the delivery of projects from initiation through to completion, with clear ownership of timelines and outcomes Define project scope, problem statements, project goals, milestones, and deliverables ...

users across multiple locations, ensuring they have the technology and support needed to keep this major programme moving. Reporting to the ICT Delivery Manager, you'll provide a blend of 2nd Line and occasional 1st Line support, acting as a trusted technology partner to users across the project. … responsible for resolving technical issues, supporting Microsoft 365 and Azure environments, maintaining user accounts, and ensuring excellent service delivery across the business. About our project The Southern Renewals Enterprise (SRE) is responsible for delivering Network Rail's Southern Region renewals programme representing a programme of works valued ...

Engagement Lead - Service Delivery Location: London/Hybrid My client is looking for a highly experienced Engagement Lead to join a growing consultancy and play a pivotal role in delivering transformational outcomes for some of the UK's most recognised organisations. As Engagement Lead, you will … consultative engagements and client-focused outcomes. Expertise in one or more of the following areas: IT & Digital Operating Model Development Process Design Organisation Design Service Integration SIAM Service Management Experience leading digital change and IT transformation programmes. Strong senior stakeholder management skills, including business case development and approvals. ...

technology platform. The role will lead change strategy, operating model development, process improvement, stakeholder engagement, adoption planning, and benefits realisation to ensure successful delivery of organisational and operational change. Client Details Our client is a leading Higher Education institution undertaking a significant transformation programme within its accommodation services function. … part of a wider technology-enabled change initiative, the organisation is investing in new processes, operating models and ways of working to enhance service delivery, operational efficiency and user experience across a complex stakeholder environment. This role offers the opportunity to contribute to a high-profile transformation with ...

responsible for every aspect of the firm's hybrid platform. This ranges from our EUC/Office environments to Trading and Core service Co-Location Data Centres, and extends to Public Cloud, delivering top-tier technology services to a dynamic and demanding Trading organisation. In addition to meeting … continuous improvement, with an emphasis on standardisation and repeatability through high levels of automation and orchestration. The candidate will be expected to provide exceptional service levels to our stakeholders, comprehend key business processes, and understand how the solutions we deliver contribute to and enhance our expanding business. The role ...

Position: Servicedesk Supervisor - 6 Month FTC Location: Hemel Hempstead Salary: £32,000 - £36,00 DOE Servicedesk Supervisor - Job Overview An experienced Service Desk Supervisor is required for a well-established M&E Contractor with over 40 years in the industry. This role is based at the company's head … office in Hemel Hempstead, with occasional travel to Romford or Holborn for training or meetings. The Service Desk Supervisor will oversee two direct reports and coordinate the planning and scheduling of work for approximately 20 engineers, working closely with the Service Manager. The Maternity Service Desk Supervisor ...

leadership, governance, financial, and stakeholder management expertise. Responsibilities Lead the PMO team and manage day-to-day PMO operations. Produce governance, financial, resource, and delivery reporting. Support the PMO across all activities defined within the PMO Charter. Oversee RAID, action, decision, and change management processes. Support programme planning, governance … programme governance frameworks. Strong analytical, organisational, and problem-solving skills. Experience supporting Defence, Government, or highly regulated programmes. Experience supporting large-scale transformation or service delivery programmes. Good understanding of both Agile and Waterfall delivery methodologies. Advanced Microsoft Excel, PowerPoint, Word, Outlook, SharePoint, SAP, and reporting tool ...