451 to 475 of 2,386 Service Delivery Jobs in the UK

IT Delivery & Service Manager: Projects & Governance

Location
Greater London, England, United Kingdom
Ashdown Group in Kingston, UK is seeking an IT Project & Service Delivery Manager to lead delivery of IT and infrastructure projects, with governance and clear accountability across technical teams, stakeholders, finance and suppliers. You will provide visibility on delivery health, risks, incidents, dependencies and supplier performance … driving actions to completion and supporting continuous improvement in service operations. #J-18808-Ljbffr ...

Manager, Infrastructure Deployment

Location
United Kingdom
planning, coordination, and execution of infrastructure deployment work across the company's global data center footprint. This role manages deployment priorities, schedules, dependencies, and delivery standards while coordinating Data Center Infrastructure, Procurement, Cloud Infrastructure, Cloud Architecture, Network Infrastructure, Service Delivery, Operations, vendors, and business stakeholders. The role … contributes to reliable service delivery and scalable growth by improving deployment governance, team capability, documentation quality, and operational readiness. Success requires people leadership, strong infrastructure and data center knowledge, sound judgment, and the ability to create clarity and accountability across distributed teams. This is a full-time hybrid ...

Technical Specialist

Location
Leicester, England, United Kingdom
provide technical support to an operations team within one of the designated Investment Operations Functional Pillars, and, is responsible for the day to day service of their team to Corporate/Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible … aspects of day to day Technical Delivery, regulatory, and financial risk relevant to their team and, for all processes that fall within their team’s remit. The role holder will support all aspects of change within their functional area ensuring that their team actively participates as and where required ...

Data and Insights Driven Solutions Lead

Location
United Kingdom
About the job you’re considering As a Data and Insights Driven Solutions Lead, your core purpose is to use data, service insight and analysis to build the most efficient and best‐priced solutions for our clients across Cloud Infrastructure Services, spanning cloud computing, traditional infrastructure, end user services … enterprise service management and cyber security. You will collate and interrogate existing service data and operational practices to uncover where effort, cost and waste sit within service delivery, and apply Capgemini’s ESOAR framework to turn those insights into improvement actions and automation projects. Leveraging your ...

Data and Insights Driven Solutions Lead

Location
Greater London, England, United Kingdom
About the job you’re considering As a Data and Insights Driven Solutions Lead, your core purpose is to use data, service insight and analysis to build the most efficient and best‐priced solutions for our clients across Cloud Infrastructure Services, spanning cloud computing, traditional infrastructure, end user services … enterprise service management and cyber security. You will collate and interrogate existing service data and operational practices to uncover where effort, cost and waste sit within service delivery, and apply Capgemini’s ESOAR framework to turn those insights into improvement actions and automation projects. Leveraging your ...

Lead Developer

Location
Devizes, England, United Kingdom
real difference to our organisation and the communities we serve. About the role As a Lead Developer,you will shape the future of digital service delivery across Wiltshire Police by leading the design,governanceand continual evolution of our Halo ITSM platform. You will provide technical leadership … code service management solutions, automations,integrationsand AI-enabled capabilities that improve user experience, operationaleffectivenessand service performance. Working across multidisciplinaryDDaTteams, you will help define standards, driveinnovationand ensure the platform delivers secure,scalableand user-centred services that support modern policing and digital transformation. What you will be doing Provide technical ...

Product Owner Director, Employee Experience Platform

Location
Greater London, England, United Kingdom
work seamlessly together to make that journey real, rather than treating the front‐end experience and the operations behind it as separate problems. Beyond service delivery, the platform is also where Tech@BCG showcases the value it brings to the firm, surfacing thought leadership, technical innovation, and Tech … driven channels rather than being tied to Tech@BCG‐specific interfaces, working closely with engineering to identify which capabilities are truly firmwide (identity, self‐service, knowledge, request fulfillment) versus Tech@BCG‐specific, and establishing the data governance needed to structure and control that content so it can be surfaced ...

Senior Service Delivery Manager - Growth & Ops (Flexible Working)

Location
Ards and North Down District, Northern Ireland, United Kingdom
Group is seeking a Senior Service Manager for its DPS Service Division in Bangor, UK. The role leads the service department, focusing on growth and day-to-day operations, including emergency call-outs and 24/7 support, to ensure efficient, customer-focused delivery. The successful candidate … will manage a team of engineers, coordinators and apprentices, implement policies, monitor KPIs, and drive continuous improvement across service delivery and business processes. #J-18808-Ljbffr ...

Continuous Improvement Coach

Location
Gatwick, England, United Kingdom
building capability and skills to deliver knowledge and support across the business. The CI Coach will work with business areas to deliver improvements to service quality and efficiency in addition to improved risk management and customer experience. You will ensure that changes to working practices and processes are well … managed and any impact to Service Delivery is clearly understood and agreed with stakeholders in line with the CAAs strategic goals. This will require a strong network of relationships across the organisation; influencing and driving change at Head of Department and at operational process level. These objectives will ...

Senior Technical Project & PMO Manager

Location
City of Westminster, England, United Kingdom
transformation and strengthening the controls required to deliver scalable, secure and supportable technology change. The role exists to connect business priorities, architecture direction, technical delivery, PMO governance and operational readiness, ensuring programmes move from scoping through delivery into production with clear ownership, risk management and measurable value.What … doing...What you’ll be doing....Technical programme delivery: Lead complex technical programmes across discovery, planning, delivery, transition and closure, maintaining control of scope, risks and decisions.Cloud, applications and integration: Coordinate delivery across Azure, applications, integrations, data platforms and digital services, ensuring solutions are supportable and secure.Architecture alignment: Partner ...

Project Manager (UK Citizen/SC Cleared)

Location
Thatcham, England, United Kingdom
Description Exp- 5+ Years Location- UK Role Purpose: The Project Manager is responsible for the successful planning, execution, and oversight of a complex digital service delivery programme. This role ensures that strategic goals, delivery milestones, and stakeholder expectations are met through robust governance, effective risk management … strong collaboration with delivery and product teams. Requirements Key Responsibilities: Lead the end-to-end management of a multi-phase digital service programme, from inception through to final delivery and transition. Establish appropriate governance frameworks to monitor performance, outcomes, and conformance to policy or regulatory standards. Chair ...

Programme Manager - Service Systems

Location
Reigate, England, United Kingdom
Code RH2 Job Description 4 Month Contract With A Local Authority Job Purpose We are seeking an experienced Programme Manager to lead and coordinate service systems transition activity within a designated portfolio as part of the Local Government Reorganisation (LGR) programme. The postholder will be responsible for ensuring service … across services, IT and Data teams, suppliers, subject matter experts, and programme stakeholders, you will provide strong programme leadership, manage complex dependencies, and ensure delivery remains aligned with agreed milestones and governance requirements. You will lead multidisciplinary teams within a matrix environment, without direct line management responsibility, bringing together ...

Project Manager (SC Cleared)

Location
Maidenhead, England, United Kingdom
Cleared) Exp- 5+ Years Location- UK Role Purpose: The Project Manager is responsible for the successful planning, execution, and oversight of a complex digital service delivery programme. This role ensures that strategic goals, delivery milestones, and stakeholder expectations are met through robust governance, effective risk management … strong collaboration with delivery and product teams. Requirements Requirements Key Responsibilities: Lead the end-to-end management of a multi-phase digital service programme, from inception through to final delivery and transition. Establish appropriate governance frameworks to monitor performance, outcomes, and conformance to policy or regulatory standards. ...

Service Delivery Manager

Location
Warrington, England, United Kingdom
Join us as a Service Delivery Manager and lead our mission to provide exceptional 24/7 support across all channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices … customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities Ensure our Service Desk delivers 24/7 support, keeps P1 incidents under control, and meets SLAs. Lead and support the team, helping them grow, perform well ...

Pre Sales Architect

Location
London, United Kingdom
Description Pre Sales Architect Role Profile and Job Description The Pre Sales Architect will play a pivotal role in shaping and defining managed service solutions for new and existing customers across private and public sector markets. This role will suit an individual with broad experience across multiple service towers commonly delivered within a managed service contract, combined with deep subject matter expertise in one or more tower areas. The successful candidate will be able to operate both as a tower specialist and as an overall Solution Owner, taking an end-to-end cross tower view ...

Pre Sales Architect

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
Description Pre Sales Architect Role Profile and Job Description The Pre Sales Architect will play a pivotal role in shaping and defining managed service solutions for new and existing customers across private and public sector markets. This role will suit an individual with broad experience across multiple service towers commonly delivered within a managed service contract, combined with deep subject matter expertise in one or more tower areas. The successful candidate will be able to operate both as a tower specialist and as an overall Solution Owner, taking an end-to-end cross tower view ...

Client-Focused Service Delivery & Release Lead (Hybrid)

Location
Cheltenham, England, United Kingdom
Finova invites an Associate Service Delivery & Release Manager to join our Cheltenham team on a hybrid pattern (three days in the office). You will manage client relationships, coordinate releases, and oversee service reviews for tier-3 lenders, ensuring world-class service and timely issue resolution. … will work with the Service & Reliability function to prioritise problems, oversee production activities, and drive SLA improvements, leveraging MS Office and JIRA Service Management. #J-18808-Ljbffr ...

Operations and Service Delivery Manager

Location
City Of London, England, United Kingdom
quartered in the City of London, with offices in Shanghai and Thessaloniki, Travelfusion is a fast-growing, dynamic travel technology business. The Operations and Service Delivery role encapsulates the responsibilities for overseeing the day-to-day bookings support operations, handling efficient and smooth processing of client enquiries, optimises … performance through well defined metrics and processes and ensures a seamless customer experience. Closely works with Operations, Product and Engineering teams to improve the service flow and delivery targets of a 24x7 booking operations call centre team. Operations Management: Oversee the day-to-day booking support operations, ensuring ...

Executive Service Delivery Manager - Mainframe & Hybrid Cloud

Location
Greater London, England, United Kingdom
Ensono is seeking an Expert Service Delivery Manager to own end-to-end service relationships for strategic mainframe-centric clients. You’ll be the executive face to CIO/CTO-level stakeholders, orchestrating delivery across z/OS, distributed and cloud platforms to drive continual service ...

Audit Technology Support and Implementation Manager

Location
Greater London, England, United Kingdom
Audit Technology Support & Implementation Manager is responsible for leading the day-to-day operation of the ATT Support function, ensuring consistent, high-quality delivery of support across Audit Tools and Techniques (ATTs). The role will act as the primary escalation and coordination point between the support function … effectively and efficiently. The role plays a central position within the ATT support model, acting as the primary escalation point and ensuring alignment between service delivery, audit team needs, and the broader Transformation and ATT landscape. In doing so, the role enables audit teams to confidently adopt ...

Head of IT

Location
Greater London, England, United Kingdom
team and third-party technology providers while ensuring reliable, secure and efficient IT services across the organisation. You will oversee the IT roadmap, infrastructure, service delivery, cyber security, suppliers and key technology projects, while supporting continuous improvement across the IT function. Key Responsibilities Lead and develop … Support and Infrastructure team, ensuring high-quality service delivery. Manage the organisation’s Microsoft-based IT environment and infrastructure. Oversee cloud, network, server, endpoint and disaster recovery services. Manage external IT suppliers, contractors, contracts and service levels. Own the IT roadmap and lead major technology and service ...

Technical Pre-Sales Consultant

Location
Wigan, England, United Kingdom
throughout the sales process, from initial discovery and solution design through to proposal, presentation and handover into delivery. Working closely with customers, account managers, service delivery teams, engineers and technology partners, you will translate business requirements into practical, commercially sound managed network solutions. You will help … customer workshops and demonstrations where required. Maintain accurate technical records and sales documentation within agreed systems and processes. Provide a thorough handover to project, service delivery and operational teams following a successful sale. Keep up to date with networking technologies, vendor roadmaps and emerging customer needs. Contribute ...

Audit Technology Support and Implementation Manager

Location
West of England, England, United Kingdom
Audit Technology Support & Implementation Manager is responsible for leading the day-to-day operation of the ATT Support function, ensuring consistent, high-quality delivery of support across Audit Tools and Techniques (ATTs). The role will act as the primary escalation and coordination point between the support function … effectively and efficiently. The role plays a central position within the ATT support model, acting as the primary escalation point and ensuring alignment between service delivery, audit team needs, and the broader Transformation and ATT landscape. In doing so, the role enables audit teams to confidently adopt ...

Audit Technology Support and Implementation Manager

Location
City of Edinburgh, Scotland, United Kingdom
Audit Technology Support & Implementation Manager is responsible for leading the day-to-day operation of the ATT Support function, ensuring consistent, high-quality delivery of support across Audit Tools and Techniques (ATTs). The role will act as the primary escalation and coordination point between the support function … effectively and efficiently. The role plays a central position within the ATT support model, acting as the primary escalation point and ensuring alignment between service delivery, audit team needs, and the broader Transformation and ATT landscape. In doing so, the role enables audit teams to confidently adopt ...

Wintel Engineer - STEVENAGE

Location
Greater London, England, United Kingdom
attributes are for you to be able to work and able to converse well with our customers and lead your team to support our service commitments. Our purpose is to make the world more sustainable by building trust in society through innovation. You will contribute to this by supporting … document reviews/system installation). As lead you will be responsible for raising any risks, issues that may impact (a) costs or (b) delivery to timescales or (c) overall solution deployments. Assist in testing activities, raise change requests and present those at both Fujitsu and Customer change boards ...