551 to 575 of 1,727 Service Delivery Jobs in the UK

design, implementation and administration activitiesUse cases preparation and implementation, connector deployment, maintenance & health checksResponsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assistAnalyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breachEstablishing and governing the security incident … response processes, investigations and security operational processesMaintenance and enhancement of formal service catalogue, service descriptions, targets and performance against theseEnsure security services, tools and platforms are adequately maintainedMonitoring of and reporting on the effectiveness of our security enforcing technologies.Identification and ongoing monitoring of specific security risks and KPIs ...

function. This is a hands-on leadership role with real operational ownership. You’ll be responsible for ensuring customers receive an excellent and consistent service while making sure the function delivers against agreed service levels and protects the commercial interests of the business. You’ll take ownership … customer service operation, leading the team, managing performance and capacity, resolving escalations and driving improvements to the way the department works. What you’ll be doing You’ll lead, coach and develop the Customer Services team (6-8 people), creating a culture of accountability, ownership and excellent customer service. ...

Overview PJT Partners is seeking an experienced IT Service Manager to lead day‐to‐day IT support operations across our international offices, including London, continental Europe, the Middle East, and APAC. This hands‐on, technical lead role reports to the Global Support Head in New York and the Head … complex or high‐priority incidents across all international locations. Own day‐to‐day performance of the international support team, ensuring SLAs are met and service quality is consistently maintained across London, Europe, Middle East, and APAC. Act as the escalation point for P1/P2 incidents impacting international offices ...

administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

Deputy Laboratory Manager on a 12-month fixed-term maternity cover contract. This is a key leadership role within a specialist clinical laboratory service, providing technical expertise, operational management support, and professional leadership to the TDM team. The successful candidate will work closely with the Laboratory Manager to ensure … delivery of a high-quality, responsive and patient-focused service, supporting the monitoring of immunosuppressants, and other therapeutic drugs. The post holder will provide day-to-day technical leadership, lead service development initiatives and contribute to strategic planning to ensure the laboratory continues to meet accreditation standards ...

seeking an experienced Head of IT Service Management (ITSM) to lead and evolve the organisation's IT service delivery function, ensuring the highest levels of operational excellence, service quality, and customer satisfaction. The successful candidate will be responsible for defining and implementing ITSM strategies, frameworks … best practices across the business, leveraging platforms such as ServiceNow and Jira to drive service improvement, incident management, change management, problem management, and service request processes. This role requires a strategic leader who can align IT services with business objectives, establish governance frameworks, monitor service performance through ...

Purpose: Youth Justice Service 1. To provide an effective administrative and support service across all areas of the Youth Justice Service. Duties of the Post: Youth Justice Service To maintain personnel, financial and management information administrativesystems. To place orders for goods and equipment as authorised. To ensure … that inventories of equipment held by the Service are maintained. To maintain a range of different filing systems. To organise, attend and minute professional meetings, To maintain diaries and appointments systems, record of staff movements, arrange duty rotas To assist with the provision of a reception service, (i.e. ...

seeking an experienced BMC Helix Solution Architect to join a large-scale enterprise transformation programme. You'll play a key role in modernising IT service management by designing and implementing scalable, automated service management solutions that support critical business operations. Working within a complex enterprise environment … help deliver resilient, cloud-enabled service management capabilities, improve operational efficiency, and drive automation across infrastructure and business services. Key Responsibilities Design and architect BMC Helix solutions aligned to business and service management requirements. Lead the implementation and integration of BMC Helix ITSM, CMDB, Discovery, Digital Workplace ...

seeking an experienced BMC Helix Solution Architect to join a large-scale enterprise transformation programme. You'll play a key role in modernising IT service management by designing and implementing scalable, automated service management solutions that support critical business operations. Working within a complex enterprise environment … help deliver resilient, cloud-enabled service management capabilities, improve operational efficiency, and drive automation across infrastructure and business services. Key Responsibilities Design and architect BMC Helix solutions aligned to business and service management requirements. Lead the implementation and integration of BMC Helix ITSM, CMDB, Discovery, Digital Workplace ...

experienced CMDB Product Manager to drive the strategy, governance and continuous improvement of its Configuration Management Database (CMDB) capability within a large-scale IT Service Management environment. This role can be based in Northampton, Knutsford, Manchester or Glasgow. The Role You will work closely with technology teams and stakeholders … optimise IT service management processes, improve service delivery, and ensure CMDB data quality and governance standards are maintained. This role combines product ownership, strategic leadership, and deep ServiceNow expertise to support enterprise-wide technology services. Key Responsibilities Own and evolve the CMDB product roadmap, backlog and delivery ...

skills, initiative, an excellent telephone manner and a flexible approach. In return, we offer the opportunity to develop your skills with access to in-service training programmes and ongoing personal development. Just One Number prides itself on our supportive, skill mixed team. You will receive regular … service. We offer a competitive annual leave package of 28 days leave pro-rata. Both salary and leave increase with years of service as per Agenda for Change scheme. About us Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most ...

high-level business and functional requirements as part scoping engagements.Provide indicative estimate on consulting work required (project management, process consulting, comms and adoption, technical delivery and support) to meet the customer’s requirements.Staying current on product developments/releases to a level required for demonstrations and thought/solutions … understanding business and technical problems addressed by the solutions including key regulations, business drivers, evolving business needs, security etc.In conjunction with Sales and the Delivery team, conduct transition briefing – communicate commitments, expectations etc. in preparation for deployment.Oversee the quality and integration of the solution architecture, design integrity and communications ...

Children, Young People (CYP), their families (parents) and/or carers as well as partner agencies. We are a Mental Health and Emotional Wellbeing Service based on the principles of IThrive and committed to increasing access to psychological therapies. Bromley Y delivers early help and prevention to those … timely manner To be forward thinking and be a part of idea generation and innovations To develop knowledge and ethos of the new service within your team and establish a centre of excellence To promote, manage and develop best practice working routines throughout the team Lead by example ...

Join us as a technical service leader who thrives on solving complex challenges. You'll work at the intersection of field service and strategic consulting—delivering expert solutions, mentoring teams, and ensuring our customers' systems perform at their best.What will you do? Oversee installation, commissioning, and integration … collaboration Deliver technical consulting to sales teams and customers to identify needs and drive business growth Create detailed technical documentation and reports that support service excellence and continuous improvementWhat are the key skills for success? Predictive Maintenance — expert level; anticipating system failures and optimizing service schedules to maximize ...

experienced M&A Programme Director to play a pivotal role in a high-profile separation programme. This is a unique opportunity to lead the delivery and governance of technology services during a complex transition, ensuring operational continuity while supporting the successful separation of a significant business unit. … work across multiple technology domains, collaborating with senior stakeholders, service owners, vendors and commercial teams to deliver a structured and well-governed transition. The Role As the M&A Programme Director, you will establish the governance framework for transition services, oversee service delivery throughout the transition period ...

summary Do you want to be part of an exciting, dynamic & expanding children's & young people's Mental Health service, in an 'Outstanding' rated NHS Trust? We are looking for people who are as passionate about high quality, early intervention mental health care as we are. The role … Trust who deliver MHST services across Norfolk & Waveney. During the training year, post holders will participate in 64 University days. The method of delivery is likely to be a blend of face-to-face learning (requiring travel to the University of East Anglia in Norwich) and online delivery. Successful ...

summary Do you want to be part of an exciting, dynamic & expanding children's & young people's Mental Health service, in an 'Outstanding' rated NHS Trust? We are looking for people who are as passionate about high quality, early intervention mental health care as we are. The role … Trust who deliver MHST services across Norfolk & Waveney. During the training year, post holders will participate in 64 University days. The method of delivery is likely to be a blend of face-to-face learning (requiring travel to the University of East Anglia in Norwich) and online delivery. Successful ...

Were looking for an IT Support Lead to own the delivery, quality and continuous improvement of a proactive managed IT support service. Youll lead first and second-line support, oversee Microsoft 365 endpoint management, build automation and runbooks, improve service reporting, and help scale the service from … second-line IT support, ensuring incidents are logged, triaged, escalated and resolved within agreed SLAs. Act as the single point of engagement at service boundaries, coordinating across network, hardware, software and vendor teams to drive issues through to resolution. Build, govern and improve automated remediation runbooks and quality gates ...

Service Desk Team Leader Location: Fareham Contract: Up to 6 months Role: IT Support/Service Delivery About the Role We are looking for an experienced IT Service Desk Team Leader to manage day-to-day operations for a household-name global retail brand. You will … balance hands-on technical escalation with hands-off team management to deliver high-quality support and maintain key service levels. Key Responsibilities Team Supervision: Lead, mentor, and schedule a team of Service Desk Analysts. SLA Guardian: Ensure incidents and requests are resolved quickly within agreed timeframes. Escalations: Handle ...

administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

Senior Service DesignerLocation: London (Hybrid) | Practice Area: Product & Experience | Type: PermanentDesign with impact. Lead with empathy. Transform experiences.The RoleCapco is looking for a Senior Service Designer to help create customer-centric products and services that drive meaningful change in financial services and energy. You’ll work on complex … helping global organisations adopt customer-driven operating models. You'll also help clients identify where AI-enabled capabilities can enhance customer experiences and service delivery in a responsible and user-centred way.What You’ll DoFacilitate senior-level workshops and lead discovery activities to define experience design strategies.Translate user ...

Engineering department is made up of Product Owners, Business Analysts, multi-disciplinary Engineering teams (approximately 160 Software, QA and Cloud Operations engineers) and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. We also … build cutting edge web portals for clients to interact with KPMG, maximising collaboration and ensuring seamless delivery of information to our clients.Why join KPMG as Lead Software Engineer You will be a hands-on lead of a team of Software and Quality Assurance Engineers working across a variety ...

Contract Manager An excellent opportunity for an experienced contract and supplier management professional to manage ICT suppliers, commercial performance, service delivery, risk and continuous improvement within a major transformation environment. If youve also worked in the following roles, wed also like to hear from you: Supplier Relationship Manager … commercial management experience. As a Contract Manager you will manage a portfolio of ICT suppliers and contracts, ensuring value for money, quality services and delivery against KPIs, SLAs and contractual commitments. The Contract Manager will build strategic supplier partnerships, resolve issues, manage risk and support business and transformation objectives ...

Contract Manager An excellent opportunity for an experienced contract and supplier management professional to manage ICT suppliers, commercial performance, service delivery, risk and continuous improvement within a major transformation environment. If youve also worked in the following roles, wed also like to hear from you: Supplier Relationship Manager … commercial management experience. As a Contract Manager you will manage a portfolio of ICT suppliers and contracts, ensuring value for money, quality services and delivery against KPIs, SLAs and contractual commitments. The Contract Manager will build strategic supplier partnerships, resolve issues, manage risk and support business and transformation objectives ...

cutting‐edge technologies. Skills, Knowledge and Expertise It is essential that you have the following experience: Experience of complex ICT systems in a technical delivery or consulting capacity; A good understanding of enterprise information and communications technology; The ability to present and justify conclusions to project teams and business … ISO27001; Security, technical and enterprise architecture methods such as TOGAF and SABSA; Technical risk assessments; Enterprise security packages; Software development and delivery; ICT service delivery, including ITIL. Additional Requirements Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success Ability to engage ...