26 to 50 of 561 Service Management Jobs in London

that help our people grow. For more information, visit WPP.com. This role is responsible for leading the end-to-end delivery of WPP’s Service Management re-platform programme, replacing the current platform with a modern, AI-enabled service management capability. You will be accountable … execution of a large-scale platform transformation, ensuring all workstreams are delivered in a controlled, structured, and timely manner. Working under the Director of Service Delivery, you will coordinate cross-functional teams and strategic implementation partners, driving delivery across technology, process, data, integrations, and organisational change while ensuring alignment ...

POSITION SUMMARY The Service Delivery Manager (SDM) ensures the organisation delivers against contracted service obligations defined in the signed service agreement. Beyond SLA and KPI compliance, the SDM maintains a clear, current understanding of true service quality by building strong, mutually respected relationships with key client … stakeholders, ensuring the basics are done right while driving continual service improvements and value-add opportunities. Working across a portfolio of accounts and acting as the official ‘voice’ of the customer, the SDM works closely with the client, internal service operations, and sales teams to ensure effective, high ...

Service Management Consultant Location: London/Manchester Salary: Competitive salary and package dependent on experience Career Level: Specialist or Associate Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across … communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO. Accenture’s End user experience and Service Management group consists of leading professionals who combine business and industry knowledge with technology expertise, to deliver solutions for implementing an engaged ...

platform design for a large-scale telecom transformation programme. The role requires strong technical leadership, stakeholder engagement, and practical delivery experience across ServiceNow Telecommunications Service Management, Telecom Service Operations Management, Customer Service Management, IT Service Management, IT Operations Management, CMDB, Security … Operations, Integrated Risk Management, integrations, and data migration. Key Responsibilities Own end-to-end solution architecture across TSM, TSOM, CSM, ITSM, ITOM, CMDB, Discovery, Service Mapping, SecOps, IRM, integrations, reporting, and platform capabilities Translate business requirements, process designs, and fit-gap outcomes into scalable ServiceNow solution designs ...

where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.Atlassian's growth in the service management market continues to accelerate with the rapid growth of Jira Service Management. Our channel partners play an essential role in this … success of our customers. Atlassian is looking for a Sr. Partner Solutions Architect to help grow our channel partners focused on the service management market. Your pre‐sales to post‐sales consulting experience and architecting skills are crucial in enabling and supporting channel partners. You'll join ...

Building on more than 30 years of business expertise, Objectway is an international wealth, banking and asset management software provider empowering clients to embrace their future challenges while providing great performance today. The Group is a future-proof technology player with a well-established track record in the financial … manage more than €1 trillion in assets. To strengthen our team in the UK (London or Birmingham) we are currently looking for a Client Service Manager We are seeking an experienced leader to head our UK Back Office Support Department. This senior leadership role is responsible ...

estate and the strength of our network enables the flow of trade vital to everyday life. For more information visit www.logicor.eu. Role Overview The Service Delivery Manager owns the enterprise service management framework for the whole of Business Technology. The role is deliberately platform-agnostic: it sets … user computing, network and cloud infrastructure, cybersecurity operations, and the full business applications estate, including the finance and property ERP platform, the property management system, planning, consolidation, product information, HR and facilities management systems, and the data platform. The role will establish a robust IT Service Management ...

Infrastructure EUC & Collaboration Service Manager### IT Infrastructure EUC & Collaboration Service ManagerApply: London: Full time: Posted Today: End Date: December 4, 2026 (27 days left to apply): R0020152# **Who are we?**Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries … Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.IT Infrastructure EUC & Collaboration Service ManagerAccountable for the end-to-end quality, availability and user experience of Infrastructure, End User Computing (EUC) and Collaboration services delivered through outsourced service ...

About AbsoluteLabs: AbsoluteLabs is looking for an experienced Service Delivery Manager to lead and manage client-facing technology service delivery engagements. This role will be responsible for ensuring the successful delivery of support, maintenance, enhancement, and operational services across key client accounts. The successful candidate will … primary point of contact for clients, manage offshore delivery teams, oversee incident and service management processes, and ensure that client issues, tickets, bugs, and enhancement requests are resolved within agreed service levels. This is a highly visible role requiring strong stakeholder management, service delivery expertise ...

behalf of a client with offices in London, we are currently looking for an SAP Service Management consultant to join an ongoing Bluefield S/4HANA program currently in the early stages of the implementation. Key responsibilities:- Lead SAP S/4HANA Service transformation workstreams across complex …/4HANA programmes, partnering with Service, Operations, Customer Experience, Commercial and Finance leaders to modernise service operations and improve customer outcomes. Design integrated service solutions across service request management, service orders, installed base, equipment, service contracts, warranty management, repairs, returns, spare parts ...

Profile Summary Reporting to the Head of Engineering, this senior role leads the operational management, service design, governance and delivery of Chaucer’s Cloud Microsoft 365 intelligent services function. It shapes the overall direction and evolution of M365 services and is accountable for the Power Platform estate, Microsoft … Copilot, Copilot Studio, the company Standard Operating Environment (SOE), and the reliable delivery and continuous improvement of M365 platform services. The role requires a service-focused technology leader who combines M365 platform ownership, service design, operational control, engineering oversight and stakeholder engagement. It leads the development of M365 ...

your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. IT Infrastructure EUC & Collaboration Service Manager Accountable for the end-to-end quality, availability and user experience of Infrastructure, End User Computing (EUC) and Collaboration services delivered through outsourced … service providers. Act as the retained service management lead, translating business requirements into service outcomes and holding providers accountable for contractual delivery, operational controls and continuous improvement. Work across a global organisation covering the UK, Europe, AsiaPac and US, partnering with business units, Service Desk ...

display and foster them,it’sdeeply embedded within our DNA. Invest in us andwe’llinvest in you!. Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority … shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service ...

Location: Battersea, South West London – hybrid working Salary: £60,000–£70,000 plus performance bonus Hours: Full-time Reports to: Head of Service Management We’re looking for a Senior Service Manager to own service delivery for a portfolio of customers, including senior stakeholders and regulated … environments. In this hands-on, customer-facing role, you’ll build trusted relationships, run effective service governance and coordinate internal teams to maintain service performance. During escalations and major incidents, you’ll provide calm leadership and clear communication, balancing customer needs with our service commitments and commercial ...

underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Service Level & Continual Improvement Manager Location: London (onsite 5 days per week) Due to the nature of the work and the customers we support … United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. The Service Level & Continual Improvement Manager is responsible for ensuring IT services meet agreed service levels and that continual improvement delivers measurable business and customer ...

driving customer satisfaction and long-term success. Experience collaborating closely with development and testing teams in a continuous integration methodology to successfully bring additional service components into production and ensure their ongoing commercial success, is essential. The ideal candidate will possess a passion for technology, a drive for customer … collaborative, and positive attitude. We promise to invest in you and help give you the platform for continuous learning and development. Come Join Us. Service Delivery Management Take ownership for the effective delivery of commercially successful engagements within an ITIL and DevOps services framework. Oversee ...

Service Management Consultant Location: London/Manchester Salary: Competitive salary and package dependent on experience Career Level: Specialist or Associate Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across … communities in which we work and live. It is personal to all of us." – Julie Sweet, Accenture CEO. Accenture’s End user experience and Service Management group consists of leading professionals who combine business and industry knowledge with technology expertise, to deliver solutions for implementing an engaged ...

Cyber Service Integration Manager This is a new and exclusive opportunity for a Cyber Service Integration Manager to join the thriving Cyber team in this thriving investment bank as they grow their Service Integration Manager - Cyber team Role details Title: Service Integration Manager - Cyber Salary … Focus of the role: the first-line service-management framework for Cyber services Location: London City and home working hybrid (50/50%) The Cyber Service Integration Manager is responsible for owning and operating the first-line service-management framework for Cyber services supporting EMEA ...

Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.IT Infrastructure EUC & Collaboration Service ManagerAccountable for the end-to-end quality, availability and user experience of Infrastructure, End User Computing (EUC) and Collaboration services delivered through outsourced service providers. Act as the retained service management lead, translating business requirements into service outcomes and holding providers accountable for contractual delivery, operational controls and continuous improvement. Work across a global organisation covering the UK, Europe, AsiaPac and US, partnering with business units, Service Desk, Security ...

Recruitment Department atrecruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE The Senior Manager- UKI Applications is responsible for leading the operational management, governance, continual improvement and strategic development of the organisation's portfolio of enterprise operational applications across the UK & Ireland. The role ensures that enterprise … team, establishing operational standards and ensuring UK&I applications consistently deliver value to the organisation. CORE AREAS OF RESPONSIBILITY UK&I Application Leadership Operational Service Ownership Business Partnership & Technology Enablement UK&I Application Governance Continuous Improvement & Service Optimisation Supplier & Vendor Management People Leadership KEY RESPONSIBILITIES ...

meet you. We’re looking for an Atlassian Administrator who is organized, customer-focused, and excited to build deeper expertise across Jira, Jira Service Management, Confluence, and the broader Atlassian Cloud ecosystem. In this role, you will support the day-to-day administration and operation of Braze … work closely with our Lead Atlassian Solutions Engineer to ensure changes are implemented consistently and in accordance with Braze’s platform governance and change management standards. You will also contribute to larger initiatives including platform cleanup, workflow consolidation, service management improvements, automation, ScriptRunner development, and Braze ...

speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. The Service Delivery Manager is responsible for the commercial, contractual, and operational governance of managed services across assigned customers, ensuring delivery aligns with agreed specifications, service quality standards, and business outcomes. The role combines financial accountability, service performance management, and customer relationship leadership, while working collaboratively across internal teams to drive continuous improvement and deliver a high-quality customer experience. What You Will Do Service Governance & Contract Management Ensure services ...

Senior IFS Supply Chain & Service Management Architect We're looking for a seasoned IFS Cloud Architect to take ownership of Supply Chain and Service Management across a major enterprise transformation. This is not a high-level design role . The solution is largely defined … . Outside IR35//B2B engagement Some international travel You'll need strong experience across: IFS Cloud Supply Chain: Purchasing, Inventory, Warehousing & Supplier Management IFS Service Management: Next-generation Service Management, MWO and service execution End-to-end solution ownership and design authority ...

Senior IFS Supply Chain & Service Management Architect We're looking for a seasoned IFS Cloud Architect to take ownership of Supply Chain and Service Management across a major enterprise transformation. This is not a high-level design role . The solution is largely defined … . Outside IR35//B2B engagement Some international travel You'll need strong experience across: IFS Cloud Supply Chain: Purchasing, Inventory, Warehousing & Supplier Management IFS Service Management: Next-generation Service Management, MWO and service execution End-to-end solution ownership and design authority ...

Senior IFS Supply Chain & Service Management Architect We're looking for a seasoned IFS Cloud Architect to take ownership of Supply Chain and Service Management across a major enterprise transformation. This is not a high-level design role . The solution is largely defined … . Outside IR35//B2B engagement Some international travel You'll need strong experience across: IFS Cloud Supply Chain: Purchasing, Inventory, Warehousing & Supplier Management IFS Service Management: Next-generation Service Management, MWO and service execution End-to-end solution ownership and design authority ...