26 to 50 of 332 Service Management Jobs in London

Perm Germany RemoteService Delivery Manager - SAPNext Ventures Germany (Remote) SaveApplyService Delivery Manager – SAP Application Management Services (AMS)Location: Germany (Hybrid/Remote)Our client is a leading international technology and transformation organisation supporting complex SAP landscapes for global enterprise customers. Due to continued growth across its managed services practice … they are seeking an experienced Service Delivery Manager to oversee strategic SAP Application Management Services (AMS) engagements.This is an opportunity to lead high-profile enterprise accounts, working with senior stakeholders to ensure operational excellence, continuous service improvement, and long-term customer success across large-scale SAP environments.Key ...

identify and overcome technical, educational, and competitive obstacles to our continued growth. In this role, you will join a newly formed team bringing Asana Service Management to IT and service teams, partnering with a dedicated Account Executive to build repeatable technical plays that scale across Asana … recruiter will share more about the in-office requirements.What you’ll achievePartner with the incubation Account Executive to lead technical validation for IT and service team opportunities within various customer segments and industries, from discovery through proof, demo, and closeDevelop a deep understanding of IT and service management ...

myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Description The role The Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow … unified portal, virtual agent and mobile experience across all business functions. This role works in close collaboration with Global HR and our HR Application Management to digitise service delivery on CCNow, including employee self-service, AI-assisted query handling through NowAssist, and structured case management. Alongside ...

reinsurance products. The Fidelis Partnership is one of the largest Managing General Underwriters globally and its operations also include outwards reinsurance, claims handling, exposure management and portfolio analytics. The Fidelis Partnership also sponsors and incubates specialist MGAs through its Pine Walk platform. The Fidelis Partnership is separately owned … managed from the ownership and management of Fidelis Insurance Group. Across product lines and geographies, we focus on three diversified pillars: reinsurance, specialty and bespoke solutions. We are truly diversified. Our long-standing partnerships with capital providers and quota share partners make us nimble. Our breadth of expertise ...

Zaizi is seeking a Senior/Lead Service Delivery Manager to ensure the successful delivery, operational stability, and continual improvement of digital services for our Public Safety clients. Working closely with Product Managers, technical teams, and customer stakeholders, the Service Delivery Manager is responsible for ensuring that delivered … products continue to meet user and operational needs. The role focuses on providing excellent post-delivery support, maintaining strong customer relationships, and driving service improvements that maximise value throughout the product lifecycle. Role Objectives The following objectives represent the key responsibilities of this role. These will be discussed further ...

PermanentWork Hours: Full TimeContact: Jas GujralEmail: cv@nexusjobs.comTelephone: 020 7488 6900Apply for this job nowJob DescriptionIT Operations Platforms and Security LeadThis role requires excellent management of a small team in IT along with managing stakeholders and vendors.You must be hands-on technically in IT Infrastructure.The IT Operational Platform … Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. The role requires a proactive leader who can drive IT operational ...

seeking an experienced ServiceNow Presales Consultant to accelerate the development and expansion of our ServiceNow portfolio, with a specific focus on IT Operations Management (ITOM), IT Service Management (ITSM), and Service Operations.This key role will be responsible for leading and coordinating critical business development functions:This … Strategy and Approach:• Collaborate with key stakeholders, sales teams, and ServiceNow specialists to define and lead the GTM strategy targeting the ITOM, ITSM, and Service Operations market segments.• Develop and articulate service portfolios, including advisory services, service packages, innovations, and value propositions aligned with customer needs.Pre-Sales ...

PermanentWork Hours: Full TimeContact: Jas GujralEmail: cv@nexusjobs.comTelephone: 020 7488 6900Apply for this job nowJob DescriptionIT Infrastructure Operations and Security LeadThis role requires excellent management of a small team in IT along with managing stakeholders and vendors.You must be hands-on technically in IT Infrastructure.The IT Operational Platform … Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. Security, Compliance & Risk ManagementDefine and enforce cloud security policies, identity management ...

risk and advance precision healthcare. As a Business Analyst, you will gather business requirements, design efficient processes and support the delivery of a Jira Service Management solution. This is a 6-month contract-based role offering hybrid/remote working options, salary range … Acceptance Testing (UAT) and managing defects through to resolution. Identifying project risks, dependencies and implementation considerations. Assisting with business readiness, transition planning and change management activities. Working closely with technical teams to ensure requirements are accurately reflected within the implemented solution. What we are looking for: Previously worked ...

putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As the Principal Service Delivery Manager, you will design, lead and deliver managed service solutions for Made Tech customers. You will work with Made Tech principals across … customers. You will leverage your deep ITIL knowledge and experience of offering managed services to customers, help shape our services and define our service delivery approach. You will also contribute to Made Tech's growth, by working with marketing on thought leadership content, speaking at events and perform ...

Service Desk Manager London - (4 days On-site, Friday WFH) 50,000 - 65,000 + 25 Days Holiday + Career Progression + PensionAre you an experienced Service Desk Manager from an IT Managed Service Provider environment looking for a pivotal leadership role where you can shape … future of a growing service operation, develop high-performing teams, improve processes, and have a direct impact on client satisfaction and business success This is a fantastic opportunity to join a growing and ambitious business where the Service Desk sits at the heart of the operation. Reporting directly ...

than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. As one of the top financial groups globally with a vision to be the world's most trusted, we want to attract … strategic delivery portfolio within the Technology domain, covering the following key portfolios: Branch, GCIB, Data, Finance, Compliance and Financial Crime, Risk, Digital Engineering Service (including Infrastructure and IT Service Management), Tech Other, and Cyber Security. These portfolios are overseen by the Regional Portfolio Committee.The Cyber Portfolio delivers ...

Line PMO team, part of the Project Governance function. The Governance team plays a critical role in supporting bank-wide projects through management reporting, project accounting operations, financial reviews aligned to project planning, and process approvals required for project initiation. The In Line PMO team, covering both Bank … strategic delivery portfolio within the Technology domain, covering the following key portfolios: Branch, GCIB, Data, Finance, Compliance and Financial Crime, Risk, Digital Engineering Service (including Infrastructure and IT Service Management), Tech Other, and Cyber Security. These portfolios are overseen by the Regional Portfolio Committee.This role sits within ...

Service Desk Manager London - (4 days On-site, Friday WFH) £50,000 - £65,000 + 25 Days Holiday + Career Progression + Pension Are you an experienced Service Desk Manager from an IT Managed Service Provider environment looking for a pivotal leadership role where you can shape … future of a growing service operation, develop high-performing teams, improve processes, and have a direct impact on client satisfaction and business success? This is a fantastic opportunity to join a growing and ambitious business where the Service Desk sits at the heart of the operation. Reporting directly ...

been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology.Job PurposeThis is a junior role intended to build broad technology capability through practical exposure, supervised delivery, operational support, analysis … defect triage and continuous improvement under appropriate supervision. Support infrastructure and cloud operations activities, including monitoring, incident analysis, environment checks, operational reporting and basic service management tasks. Assist data engineering and reporting teams with data analysis, report production, data quality checks, dashboard maintenance and documentation of data flows. ...

ServiceNow platform. This role offers the opportunity to work closely with Product Owners, developers, administrators, and business stakeholders while developing expertise in product management, service management, and agile delivery. You will contribute to platform improvements, support service performance monitoring, and help deliver solutions that meet business … needs. Responsibilities Support the management of the ServiceNow product backlog. Gather and document business requirements. Write and refine user stories and acceptance criteria. Coordinate with stakeholders to understand business priorities. Assist with sprint planning, reviews, and backlog refinement. Monitor incidents, requests, and recurring issues to identify improvement opportunities. Help ...

Senior Delivery Manager-Oracle EBS Service Delivery Manager-UK Role – Senior Delivery Manager Technology – Oracle EBS Service Delivery Manager Location – UK Business Unit – ORC Compensation – Competitive (including bonus) Job Description We're looking for an Oracle EBS Service Delivery Manager to support UK public sector clients. … senior delivery leader accountable for end-to-end NHS AMS operations covering Application Support, Design & Development, Customizations, In-Flight Projects, Testing, Release Management and Continuous Service Improvement. The role owns service quality, SLA/KPI performance, major incident governance, stakeholder communication, operational readiness and smooth transition ...

exposure to diverse businesses.Job DescriptionBuilds and leads a high‐performing, globally aligned deskside organization that delivers exceptional end‐user support. Aligns ITIL‐based service management practices with regional operations to ensure global consistency, accountability and measurable service excellence, while integrating service delivery with enterprise ITSM processes.Key … ResponsibilitiesGlobal Leadership & Service Culture: Define and implement a global deskside operating model with clear accountability; foster partnerships with service owners and regional teams and lead regional alignment reviews.Enablement, Capability & Readiness: Deliver global enablement and training for deskside teams including onboarding and ITIL education; promote knowledge management adoption ...

than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.As one of the top financial groups globally with a vision to be the world's most trusted, we want to attract, nurture … strategic delivery portfolio within the Technology domain, covering the following key portfolios: Branch, GCIB, Data, Finance, Compliance and Financial Crime, Risk, Digital Engineering Service (including Infrastructure and IT Service Management), Tech Other, and Cyber Security. These portfolios are overseen by the Regional Portfolio Committee.The Cyber Portfolio delivers ...

agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.About Agentforce ServiceAgentforce Service is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered by Agentforce … only platform where AI agents and human service representatives work together in real time to resolve issues faster, personalise every interaction, and deliver support across every channel — spanning customer service, IT Service Management (ITSM), and HR service to unify service delivery across every department ...

Line PMO team, part of the Project Governance function. The Governance team plays a critical role in supporting bank-wide projects through management reporting, project accounting operations, financial reviews aligned to project planning, and process approvals required for project initiation. The In Line PMO team, covering both Bank … strategic delivery portfolio within the Technology domain, covering the following key portfolios: Branch, GCIB, Data, Finance, Compliance and Financial Crime, Risk, Digital Engineering Service (including Infrastructure and IT Service Management), Tech Other, and Cyber Security. These portfolios are overseen by the Regional Portfolio Committee.This role sits within ...

functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely … largely unsupervised, and to deliver to written requirements Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable Communicates professionally and effectively, through verbal ...

## Manager Global Deskside Service DeliveryApplylocations: London, Englandtime type: Full timeposted on: Posted 28 Days Agojob requisition id: R2049753**Location**London - One Canada Square, Level 25**Brookfield Culture**Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align … diverse businesses.**Job Description**Builds and leads a high‐performing, globally aligned deskside organization that delivers exceptional end‐user support. Aligns ITIL‐based service management practices with regional operations to ensure global consistency, accountability and measurable service excellence, while integrating service delivery with enterprise ITSM processes.## ...

sessions to existing customers and prospects.Capture of high-level business and functional requirements as part scoping engagements.Provide indicative estimate on consulting work required (project management, process consulting, comms and adoption, technical delivery and support) to meet the customer’s requirements.Staying current on product developments/releases to a level … architecture, design integrity and communications, and the interface between applications, legacy systems, component libraries, content repositories and supporting databases.Liaise between the client, vendors, project management and the technical team on questions, issues, revisions to the solution architecture.Advise project management and the client on the solution architecture options, their ...

Asset, Licensing & Procurement Analyst to join our IT team in London. This is a fantastic opportunity for someone with experience in IT Asset Management (ITAM) and IT procurement who enjoys working across technology, suppliers, finance, and service management to drive efficiency, compliance, and value across the organisation.In … managing the full lifecycle of IT assets, maintaining software licensing compliance, supporting procurement activities, and ensuring accurate asset governance and reporting.Key Responsibilities IT Asset Management (ITAM)• Manage the end-to-end lifecycle of IT hardware and software assets, from procurement through to retirement. Maintain accurate asset records within ITAM ...