326 to 345 of 345 Service Management Jobs in London

technology engagements providing support to our clients.• Lead the delivery of major engagements on a day to day basis, providing hands on management to the engagement team.• Lead the preparation, planning and delivery of M&A technology programmes and technology due diligence.• Delivering and/or reviewing high quality … teams (both nationally and internationally) to ensure the best solution is developed for the client irrespective of geography or sector.• Maintain responsibility for risk management, quality and profitability on engagements and liaise with the client lead and KPMG partners. Wider team:• Take a lead role with client interactions ...

Office, Active Directory, email, and collaboration tools.Support trader voice and telecommunications systems, including handsets, headsets, turrets, and voice recording solutions.Assist with user administration, profile management, and access provisioning.Trading & Market Data SystemsSupport market data platforms such as Bloomberg and Refinitiv.Develop knowledge of trading applications and financial market technologies.Help maintain availability … performance of critical business systems used by trading and dealing teams.Assist with transaction systems and associated infrastructure.Service Management & Continuous ImprovementManage incidents, problems, service requests, and changes using ServiceNow.Contribute to root cause analysis and high-severity incident management.Monitor service quality and identify opportunities for improvement.Ensure compliance with technology ...

Rate We're looking for an experienced BMC Helix Solution Architect to support a large-scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience click apply for full job details ...

Rate We're looking for an experienced BMC Helix Solution Architect to support a large-scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience. Key Responsibilities: Architect... WKCL1_UKTJ ...

value from cloud. You will support advisory projects, shape operating models, and collaborate with stakeholders to deliver tangible outcomes. The role blends strategy, DevOps, service management and organisational design to drive agility. You will work in a collaborative team, contribute to proposals and client workshops, and develop your ...

Solution Architect to join a large enterprise transformation. You will design and implement scalable BMC Helix ITSM/CMDB, driving automation and cloud-enabled service management. In a hybrid Paddington, London environment, you will collaborate with infrastructure, cloud, and business teams to deliver architecture documentation and governance. #J ...

organisation. You will mentor an multi-skilled team, drive reusable patterns, and own end-to-end delivery of key platform services, including change and service management. You will partner with Product Managers and engineers to shape roadmaps, promote engineering excellence, and advance automation, observability and security #J-18808-Ljbffr ...

Mapletree Investments Pte Ltd. is seeking a Senior Manager/Vice President of Information Systems & Technology to lead three IT functions from London: Entrata service management, end-user support, and governance of the corporate IT network and systems. The ideal candidate has 10–12 years in IT operations … with at least 3 years in management, strong leadership, and a deep understanding of enterprise apps, IT infrastructure, and cloud tech. #J-18808-Ljbffr ...

cover 5 main areas:1. Run Operations Excellence: Together with the IT Application owner and an offshore team, you will be responsible of providing service excellence to the Finance community, enhance operational efficiency and compliance: As a gatekeeper, you will be the first line of contact for any questions … perform tests yourselfOptimise licenses in the best way, review system access regularly and ensure highest levels of internal controls and external audits on access management with your partners in Tech2. Data Quality Management: As a data steward, you will be responsible for the data quality in the system ...

mainly remote but require flexibility to travel to client sites, and our offices based in London, Sheffield, and Bristol.Strong understanding of Master Data Management principles, including domain identification, golden record design, survivorship rules, matching and merging, reference data, data ownership, stewardship and data quality controls.Ability to assess enterprise data … risk, feasibility, data quality and implementation complexity.Experience defining MDM operating models, including governance structures, stewardship roles, decision rights, escalation routes, data standards and ongoing service management.Strong Microsoft Azure data platform knowledge, ideally including Azure Data Lake, Microsoft Fabric, Azure SQL, Synapse, Databricks, integration services, Power BI and common enterprise ...

engineering teams and emerging integration needs, as well as manage multiple deliveries and take end‐to‐end ownership of your products, including change management and service management. Driving the development of new features, promoting best engineering practises, and advocating for agile/lean delivery methodologies are also essential … have Strong understanding of JAVA and Integration Patterns Proven experience leading engineering teams delivering Integrations Experience managing multiple workstreams or products simultaneously Solid stakeholder management and communication skills Experience with agile delivery practices and continuous improvement Benefits We are committed to being a truly inclusive retailer ...

engineering teams and emerging integration needs, as well as manage multiple deliveries and take end-to-end ownership of your products, including change management and service management. Driving the development of new features, promoting best engineering practises, and advocating for agile/lean delivery methodologies are also essential … have Strong understanding of JAVA and Integration Patterns Proven experience leading engineering teams delivering Integrations Experience managing multiple workstreams or products simultaneously Solid stakeholder management and communication skills Experience with agile delivery practices and continuous improvement We are committed to being a truly inclusive retailer ...

small to medium-sized application changes, enhancements and fixes across digital platforms. Working within the DevOps team, you will bridge application development and live service operations. You will design, develop, test, deploy and support maintainable solutions, while assisting DevOps Engineers with deployment pipelines, monitoring, incident investigation, operational tooling … service improvement. The role would suit a developer who is building their commercial experience, is eager to learn and has a particular interest in Microsoft Azure, automation, observability and reliable digital services. Key Responsibilities Development & Delivery Deliver small to medium-sized application changes, enhancements, defect fixes and technical improvements. ...

realise value through modern, efficient, and resilientplatforms. Promote shared infrastructureservices and platforms to reduce duplication, optimise costs, and ensurealignment with enterprise-wide strategies. Architecture Management and Governance Champion the value ofenterprise infrastructure architecture across the organisation, educatingstakeholders on its role in enabling business agility and operationalefficiency. Ensure infrastructure solutionsand … AzureMonitor) . Experience with enterprisenetworking concepts and technologies, including SD-WAN, load balancing,DNS, DHCP, and IPAM. Familiarity with infrastructuregovernance, cost optimisation, and operational management frameworks(e.g., Azure Well-Architected Framework, FinOps). Hands-on experience withmonitoring, observability, and logging platforms (e.g., Dynatrace, AzureMonitor, Prometheus, Grafana, Splunk) to ensure ...

managing stakeholder expectations across compliance, IT, operations, and product teams.Solid understanding of end-to-end financial crime processes (onboarding, KYC, screening, monitoring, case management).Hands on experience contributing to design, delivery, or optimisation of technology solutions in the FinCrime or compliance space.Strong analytical and problem-solving skills with ability … company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists ...

various Contact Centre processes including inbound, outbound, sales & marketing campaigns, employee queries, and customer support desksExperience working in integrated Contact Centre environments across:Delivery & Service ManagementWorkforce Management (WFM)LearningReporting & AnalyticsQualityMethodologies and Technical KnowledgeProcess Improvement methodologiesKnowledge of simple automation principles such as call deflection, webchat, Conversational AI, and chatbotsWorking ...

fraud, and act as the single point of accountability for delivery quality, timelines, regulatory readiness, and customer satisfaction.Job DescriptionKey Responsibilities:Run Strong, Modern Project Management:Lead single-workstream or small multi-workstream projects within an existing customer engagement, typically spanning engineering, data science, and customer IT, with senior … delivery the AI Fast way — short cycles, working software, instrumented decisions, and decisions made on evidence rather than opinion, even inside long bank change-management calendars.Maintain rigorous operating cadence: kickoff, weekly delivery, risk and issue management, change control, financial tracking, lessons learned, and the regulator-grade documentation expected ...

customer analytics.Translate AI/ML and analytics into clear business value narratives for executive stakeholders.Required Skills & Qualifications:5–10+ years of enterprise account management in SaaS/data/analytics, with a strong track record in retail and/or CPG.Proven success driving renewals and net revenue retention; comfortable … processes (merchandising/assortment, pricing/promo, supply chain/forecasting, store ops) and how AI/analytics deliver ROI.Excellent commercial acumen: negotiation, contract management, and procurement navigation.Executive communication and storytelling skills; able to connect technical capabilities to business outcomes.Proficiency with CRM (e.g., Salesforce), analytics tools, and productivity suites ...

outcomes and care delivery processes.EY Technology has a ‘Technical Career Path’ to provide our talent with a career path that offers structure for performance management for those with deep technical skills. The demand for our services is higher than ever and we need experienced individuals who will grow … large scale, high-impact digital health projects and programmes.Oversee multiple complex technology programmes using AI and data, ensuring delivery excellence, commercial performance, risk management, and high-impact outcomes.Practice Leadership & Sector GrowthDrive market strategy, proposition development, and thought leadership for the Health practice embedding Digital and Technology into everything ...

knowledge across IT services and technology domains. Breadth of knowledge across technology best practice and governance. Able to demonstrate across programme and project management, delivery, architecture, and service management. Excellent interpersonal, written and verbal communication skills. Not scared to pick up the phone and have a conversation. About ...