326 to 350 of 411 Service Management Jobs in London

Software Asset Management Lead/IT Asset Manager An excellent opportunity to join a busy IT Service Management practice, helping to strengthen software and IT asset governance, compliance, optimisation and value in a complex technology environment. If youve also worked in the following roles, wed also like ...

Consulting Limited is hiring a Service Manager (MIE) for an AWS/DevOps environment in London. The role involves managing operational services, ensuring supplier compliance, and leading service improvements within a hybrid working model. Candidates should have strong service management expertise and experience in managing incidents ...

Line engineers. Your role will involve assisting high profile user community, and daily contact with customers and stake holders utilising the IT Service Management Toolset. 2nd Line Backup & Storage Engineer Office location is at Stevenage Our purpose is to make the world more sustainable by building trust … technologies within a team that values the sharing of ideas to build a better service. Your role will involve the day-to-day support, management, and development of enterprise storage platforms, with responsibility for resolving incidents, service requests, and problem tickets within agreed SLAs and KPIs. You will ...

Sapiens International Corporation N.V. seeks a Regional Lead for Customer Service Management in London to drive strategic direction and operational excellence of a regional CSM organization, aligned to six pillars and global service standards. You will build a high-performing team and orchestrate cross-functional collaboration ...

complete, timely, and ready for use. You will coordinate data sourcing, transformation, mapping, validation, testing, and release readiness, while building the controls, documentation, and service-management practices needed to operate the product sustainably at scale. Your work will directly enable better decision‐making, reduce friction for employees across … generated outputs Own and continuously improve the EX Map data operating model, including recurring calendars, checklists, hand‐offs, approvals, escalation routes, and service expectations Maintain standard operating procedures for data sourcing, transformation, mapping, testing, and release hand‐off, updating documentation whenever files or workflows change Support launch and post ...

initiatives to leverage data and technology to improve the operational efficiency of our business. The Global IT division is committed to providing certainty of service and technology solutions that just work, ensuring the business is built to outperform.With 110+ colleagues in the Multiplex Global IT division, we have roles … Discretionary annual bonus 8% company contribution pension 25 days annual leave + holiday buy options Single private medical cover employee assistance programme virtual GP service Competitive parental leave flexible benefits from season ticket loans discounted gym memberships cycle to work scheme Professional career development opportunities wealth of learning offerings ...

technology services company in Greater London is seeking a Senior Service Delivery Manager to enhance public services. This role involves onboarding new services, managing team capacities, and ensuring adherence to contractual obligations. Candidates should possess excellent multi-tasking abilities, confidence in client communications, and experience with service management ...

operational resilience, and drive cross-organisational transformation. Key Responsibilities Strategic Leadership: Lead the Digital and Operations function, oversee its budget, sit on the Senior Management Group, and advise the Senior Leadership Team and Board Committees. Digital Strategy & Governance: Own the technology, data, and digital strategy. Provide senior oversight … initiatives (Start Fund, Start Ready, anticipatory action). Provide senior decision support on complex issues including hosting, compliance, safeguarding, and donor requirements. Team Management: Line-manage, coach, and develop a high-performing team of specialists while fostering an inclusive, values-driven culture. Rota Responsibilities: Participate in a weekend ...

operational resilience, and drive cross-organisational transformation. Key Responsibilities Strategic Leadership: Lead the Digital and Operations function, oversee its budget, sit on the Senior Management Group, and advise the Senior Leadership Team and Board Committees. Digital Strategy & Governance: Own the technology, data, and digital strategy. Provide senior oversight … initiatives (Start Fund, Start Ready, anticipatory action). Provide senior decision support on complex issues including hosting, compliance, safeguarding, and donor requirements. Team Management: Line-manage, coach, and develop a high-performing team of specialists while fostering an inclusive, values-driven culture. Rota Responsibilities: Participate in a weekend ...

leading consultancy firm in Greater London is seeking a Service Manager to drive efficiency and quality within SAP services. Responsibilities include identifying process improvements, engaging stakeholders, and enhancing service offerings. The ideal candidate will have a strong background in SAP service management, excellent leadership skills ...

opportunity for an experienced transformation consultant who can lead and deliver end-to-end consulting services spanning diagnostics, process assessment, target operating model design, service management, transition planning, performance improvement and digitally enabled transformation. You will combine structured problem-solving with practical execution and bring a clear understanding … supply chain services can be redesigned within a GBS environment to improve cost, control, service quality and scalability. The Senior Manager – Supply Chain GBS Transformation is expected to lead from the front in delivery, manage senior client stakeholders with confidence and help build the proposition through thought leadership, proposal ...

London Stock Exchange Group is seeking a Risk Intelligence Service Manager in London to own and drive end-to-end service management across incident, problem, change and continuity domains. You will lead a 24x7 incident response in a matrix environment, coordinate resilience initiatives and champion continuous service improvement while partnering with technology, risk and business stakeholders to ensure service levels and risk controls are met. #J-18808-Ljbffr ...

help clients turn complex service challenges into practical improvements that create lasting business value. As a IT Service Management (ITSM) Consultant, you’ll work with clients to analyse problems, uncover opportunities and shape solutions that improve how technology services support their organisations. You’ll take ownership ...

support team across the region. You will manage a team of 21, including four Asset class Leads, coordinating with Operations, Technology and IT Service Management to ensure high-quality support for brokers and clients. The role emphasizes hands-on leadership, stakeholder management and people development … fast-paced electronic trading environment, with a focus on service excellence and continuous #J-18808-Ljbffr ...

Customer Experience modules Demonstrated ability to manage and engage clients effectively Experience working within a managed services environment Some experience in an applications management, support or development role ITIL Foundation certification (preferred) Strong working knowledge of IT service management practices, SLAs, and ITIL-aligned processes Proven leadership ...

complete, timely, and ready for use. You will coordinate data sourcing, transformation, mapping, validation, testing, and release readiness, while building the controls, documentation, and service-management practices needed to operate the product sustainably at scale. Your work will directly enable better decision-making, reduce friction for employees across … generated outputs Own and continuously improve the EX Map data operating model, including recurring calendars, checklists, hand-offs, approvals, escalation routes, and service expectations Maintain standard operating procedures for data sourcing, transformation, mapping, testing, and release hand-off, updating documentation whenever files or workflows change Support launch and post ...

Investment Banking in London seeks an IT Service Delivery Operational Governance Manager (VP) to drive governance across ITIL practices and regulatory obligations. You will oversee operational resilience, governance reporting and assurance outputs for senior stakeholders while supporting the governance lead. Hybrid working is offered (London city/remote). … role focuses on effective service management governance across complex financial services technology environments with a strong emphasis #J-18808-Ljbffr ...

ensure business priorities are clearly understood and delivered in line with enterprise standards. You will work across a collaborative matrix of strategic partners, architecture, service management, product, programme and cyber security colleagues, bringing clarity, pace and pragmatism to complex conversations. What you’ll do Build trusted relationships with … clear communication on delivery status, risks, issues, change and governance requirements What you’ll need Strong experience of business partnering stakeholder engagement or relationship management within a technology-led environment The ability to translate business needs into clear technology demand, priorities and Outcomes Confidence working with senior stakeholders, influencing ...

Computacenter UK is seeking a Resource Management Business Partner to transform governance of the GPS Resource Management function. You will partner with the UK business to capture demand and deliver resourcing solutions that source the right skills, from the right delivery channel, at the right time. You will … lead, coach and develop a team while aligning with sales, service management and external partners to optimise utilisation and deliver high-quality commercial outcomes for GPS. #J-18808-Ljbffr ...

with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that … transformations in British Airways and then play a leading role in managing, optimising and evolving the solution as it transitions into business-as-usual service operations.As we continue to evolve our People Technology landscape, we’re looking for a People Systems Solution Lead to help shape and govern ...

user-centric approach. Maintain up-to-date documentation for support processes, user guides, and system configurations. Participate in IT projects, including deployments, upgrades, and service improvements, always advocating for the end user. Manage IT assets, coordinate warranty repairs, and ensure accurate tracking of equipment. Contribute to weekly service management reviews, sharing insights on user support trends and opportunities for improvement. Behaviours & Skills Committed to delivering the highest standard of end user support. Excellent communicator, able to explain technical concepts to all levels of the business. Proactive, adaptable, and eager to embrace new technologies. Strong organizational skills ...

Consulting Limited is seeking an IT Service Manager to oversee day-to-day IT operational services, ensuring quality and stability from suppliers. This hybrid role requires managing supplier relationships and service management across the development and delivery life cycles. Candidates should demonstrate strong problem-solving skills ...

teams. Translate complex customer problems into practical differentiated solutions across multiple digital capabilities such as Data & Analytics, Cloud, Cyber Security, AI/ML, IT Service Management, Systems Integration and Digital Modernisation. You’ll help assess solution feasibility, delivery risk, commercial viability and strategic fit during qualification. Work with … strategic opportunities. You should understand how to balance customer outcomes, technical quality, delivery risk and commercial competitiveness. You should have strong workshop facilitation, stakeholder management and executive You must hold current and valid UK Security Check (SC) clearance. Extensive experience working in the UK and developing successful solutions ...

Experience working with engineering and delivery leadership to ensure solutions are technically sound and practically deliverable. Strong understanding of security, governance, resilience, operational and service management considerations within solution design. Commercial awareness, including the ability to balance technical outcomes with cost, timescales, risk and delivery constraints. Experience working … your work anniversary in addition to UK bank holidays Electric Vehicle leasing with salary sacrifice Contributed Pension Scheme Death in service cover About UBDS Group At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data ...

stakeholders, super users, and technical teams and clearly document processes, configuration decisions, exceptions, and support guidance Previous experience with Simpro or a similar field service management platform would be advantageous, particularly alongside experience supporting system implementations, acquisitions, data migrations, standardised operating models, or continuous improvement initiatives ...