1,026 to 1,050 of 1,620 Service Management Jobs in the UK

this land is covered by the transport network: roads, stations, track, and associated infrastructure. However, the remaining land presents a significant opportunity for service expansion or other uses such as commercial, industrial and residential development or energy production and nature recovery. We have already taken several important steps … TfL. About the role This is a key role within the Estates Planning & Accommodation (EP&A) team, responsible for leading the development and management of data, systems and digital solutions and working with other stakeholders across the business to support strategic estate planning and decision making across ...

Relationship Development Build long-term, high‐trust relationships with key stakeholders Identify upsell and cross-sell opportunities within existing accounts Position Kocho’s broader service portfolio strategically Maintain executive‐level engagement beyond initial deal closure Nurture and develop opportunities within the sales pipeline Work closely with marketing, pre‐sales … with farmer discipline. Experience & Capability Proven success selling complex IT services and digital transformation projects Strong understanding of business transformation, operating model design, IT service delivery and IT service management Track record of winning new logos and expanding existing accounts Comfortable selling to both technical and business ...

Disposal and Replacement. With staff that are active members of the IfSE and IET, we can provide you with technical leaders and a trusted service that is based on best practice and places systems thinking and systems approaches at the heart of any project. The Role: As senior consultant … Equally, you could be deployed on longer-term, large-scale programmes, operating within a team delivering products and artefacts as part of a wider service or solution. We deliver these services across a wide client base, including UK MOD and NATO, other government agencies, and wider Defence ...

Disposal and Replacement. With staff that are active members of the IfSE and IET, we can provide you with technical leaders and a trusted service that is based on best practice and places systems thinking and systems approaches at the heart of any project. The Role: As senior consultant … Equally, you could be deployed on longer-term, large-scale programmes, operating within a team delivering products and artefacts as part of a wider service or solution. We deliver these services across a wide client base, including UK MOD and NATO, other government agencies, and wider Defence ...

tooling such as Gitlab Experience in use of terraform (or similar cloud native products) to build new data & analytics platform capabilities Experience supporting live service within a standard Service Management environment Proven experience leading significant areas of delivery or multiple workstreams to time, cost and quality with … their professional growth and performance. Approach problem solving pragmatically, collaborating with senior stakeholders to agree actions and a route forward for major delivery or service challenges. You’ll need to be perceptive, personable, culturally sensitive and demonstrate a high degree of emotional intelligence. Benefits Along with a great company ...

Hargreaves Lansdown is seeking a Service Assurance Manager to lead the Service Assurance team and govern IT service management across heritage systems, cloud services and integrated third party platforms from our Bristol head office. You will drive major incident leadership, ensure risk and audit engagement ...

support, system build, and continuous improvement: Provide first-line clinical system build support for the EPR. Build and maintain standard catalogue changes aligned to service requirements. Support the development and enhancement of the EPR system in line with Trust needs. Assist in planning, testing, and implementing system upgrades. Provide … utilisation and benefits. Carry out system administration tasks to ensure smooth day-to-day operation. Key result areas: Deliver EPR technical support within agreed service levels (SLAs). Support system build, maintenance, and testing. Ensure change control processes are followed. Contribute to business continuity and disaster recovery planning. About ...

real-world impact. As a Senior Application Support Analyst, you will provide responsive support for business applications, resolving incidents and requests while improving documentation, service quality and customer confidence. Here’s what the role looks like: Provide application support for incidents, service requests and escalations in line with … minor\major projects following quality documented processes to resolve underlying issues and provide improvements Possess expert knowledge of specific applications and provide training for Service Desk colleagues in these applications to facilitate knowledge sharing and to be confident when dealing with the customer and other 3rd parties. Investigate ...

repositories. Producing reports on project progress, risks, issues and change activity. Managing RAID logs and ensuring actions are followed through to completion. Supporting change management processes and governance approvals. Coordinating onboarding, access requests and approval processes. Acting as a key liaison between clients, internal delivery teams and suppliers. Supporting … service transition and operational readiness activities. Assisting with compliance, information governance and security assurance requirements. Producing stakeholder updates, meeting notes and project reporting packs. We need a candidate with: Experience supporting projects, programmes or operational delivery activities. Strong organisational skills with excellent attention to detail. Experience maintaining project documentation ...

high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company’s robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We have … automate manual processes and reduce operational effort. Work collaboratively with engineers and stakeholders to deliver technical solutions. Contribute to incident, problem and change management activities. Research and evaluate new technologies, tools and approaches that could improve platform capabilities. Utilise AI-assisted engineering tools to improve productivity, automation and operational ...

critical services from the Primary Network Control Centre (PNCC). As part of a specialist team, you'll take ownership of end-to-end service delivery across secure and non-secure environments, resolving complex challenges and ensuring exceptional service for our customers.**The successful candidate must be eligible … ## **What you’ll be doing*** Provide 2nd and 3rd line support for secure voice services, ensuring high levels of availability and performance.* Manage service provisioning, incidents, faults, problems and change implementation across complex voice networks.* Proactively monitor and troubleshoot secure customer environments, resolving issues before they impact service. ...

month Maintaining and supporting the backup and storage solution, providing timely updates to the Operations Lead Carrying out planned activities through a Change Management process Monitoring the system using Event Management tooling and responding to incidents through the Incident process Triaging incidents and escalating through the Service Management team Carrying out readiness assessments for new releases entering service from the Engineering team Producing and maintaining documentation such as work instructions and patching schedules Key Experience Required UK Sole National with active DV Clearance Storage solutions experience, for example Dell Avamar and Data Domain Public ...

incident, problem and change processes to ensure fast, high-quality resolutions for a global customer base. The role blends hands-on technical troubleshooting with service management discipline and external-facing guidance. You will drive continuous improvement in workflows, escalation paths and knowledge management, collaborating with Service ...

Hunter Bond is seeking an experienced professional to own end-to-end service integration and performance management across a portfolio of IT services supplied by multiple providers. The role requires driving cross-supplier collaboration, issue resolution, and governance, ensuring accountability and consistent delivery across regions. The ideal candidate … strong IT Service Management experience in multi-supplier environments, exposure to SIAM or Vendor Management, and excellent communication #J-18808-Ljbffr ...

clients across the world. To learn more about us please visit our website: www.chaucergroup.com Role The Finance Systems Analyst reports into the Product Management Lead for Finance and operates within the Finance Product Management function. The role supports the full Finance product lifecycle, with a focus on safeguarding … products and processes remain stable, well‐controlled, and fit for purpose. The Systems Analyst will collaborate with cross‐functional teams including Finance, Engineering, Architecture, Service Management and Quality & Technical Assurance, ensuring alignment across the matrixed Technology organisation. Job Description Product & Finance Systems Responsibilities Deliver the Finance product strategy ...

related issues to minimise operational disruption. Support the implementation of improvements to logistics systems, workflows and reporting processes. Develop and maintain performance metrics and management information to support effective decision-making. Ensure logistics users are supported in the effective use of digital tools and systems, promoting best practice … digital transformation of logistics operations on one of the UK's largest infrastructure programmes, helping to improve operational performance through effective data management, digital solutions and stakeholder collaboration. Preferred Profile: Alongside a commitment to our values of Care & Compassion, Performance, Team Spirit, and Inclusiveness, we are looking for individuals ...

Citrix policies, profiles and user experience Support patching, upgrades and migrations across Citrix components Carry out root cause analysis and proactive/reactive problem management Contribute to technical assurance and defect resolution Work with architecture and engineering teams on Citrix solutions and infrastructure improvements Collaborate with wider technical teams … customer stakeholders Maintain strong customer service while working within established ITIL and service management processes Essential Skills & Experience Proven commercial experience working in a Third Line Support/Third Line Infrastructure role Strong hands-on experience with Citrix Virtual Apps and Desktops (XenApp/XenDesktop) Strong knowledge ...

Wealth Management UK LLP is recruiting for a Service Delivery Analyst on a 12 month fixed-term contract in London. The role focuses on service management, governance and ITIL-aligned practices, with responsibilities spanning CAB leadership, major incidents, and end-to-end lifecycle management. You will … collaborate with the LGT Group and internal teams to improve service quality, drive continual improvements, and ensure audit readiness. #J-18808-Ljbffr ...

/Manchester/Glasgow 1 Year Employment Contract Description - TECHNICAL SCOPE & DOMAIN COVERAGE Testing services are delivered across the full VBTS UK product and service estate: Hosting; LAN & WiFi; Data Centre; Service Transition; SD-WAN; Telephony; UC & Unity; MPN & Cloud; IoT; Fixed Connectivity; Mobility; Cloud & Security. Test phases … testing: routers, switches, firewalls, Cisco console competence. Strong technical understanding across hosting, data centre, SD-WAN, LAN/WiFi, UC, mobility, cloud & security and service transition. Ability to interpret complex infrastructure designs and translate them into structured, traceable test scenarios. Advanced ALM usage: coverage modelling, traceability, defect analytics ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will be based in Leeds Valley Park - Hybrid Working … Manager Security to join the SAP Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure ...

Please note this role is 5 days a week on site in Guildford. This is an excellent opportunity for an existing 1st Line/Service Desk, or IT Support Analyst looking for the next step in their career. You'll be joining a collaborative team who enjoy providing high … user experience. Your New Role As an IT Support Analyst, you will provide hands-on 1st and 2nd line support, responding to incidents and service requests in a professional and timely manner. You will diagnose and resolve a range of technical issues, including user account administration, password resets, multi ...

training, enquiries and cancellations · Providing guidance and support on employee finance-related queries, resolving issues and escalating complex cases · Supporting users on finance self-service transactions, accurately tracking and documenting inquiries and resolutions · Escalating complex queries to the Service Management Team Lead, keeping customers informed of progress … primary point of contact for customers to raise issues and discuss concerns regarding service quality · Conducting customer satisfaction surveys and gather data to support expedient inquiry resolutions · Coordinate learning with internal trainers and external training providers completing all necessary information in the LMS and external spend process. · Supporting root ...

/DHCP) Cloud backup platforms (Druva InSync or equivalent) for Microsoft 365 and endpoint devices Intune Win32 app packaging, ADMX/ADMX-backed policy management, and compliance policies Security & Compliance Cyber Security Essentials framework requirements and audit processes Mimecast or equivalent email security platforms Microsoft Defender, Darktrace or equivalent … Azure Security Engineer Associate (AZ-500) or Microsoft Security, Compliance, and Identity Fundamentals/SC-500. ITIL Foundation certification or working knowledge of ITIL service management principles. Familiarity with PowerShell scripting for M365/Azure automation. Personal Attributes A methodical, analytical approach to problem‐solving with strong attention ...

Analyst will include: Administering and maintaining server Managing backups Supporting Microsoft 365, Active Directory Managing application configuration Troubleshooting application issues Managing incidents, service requests, problems and changes in line with ITIL principles. Maintaining SLA performance Maintaining accurate IT asset and configuration records. Ensuring incidents and changes are fully documented … appropriately managed. Providing a professional and customer-focused IT support service across the site. Supporting validated and regulated computer systems throughout their lifecycle. Participating in user requirements gathering, risk assessments, validation planning and test execution. Maintaining documentation Supporting internal and external audits and regulatory inspections Ensuring data integrity, system ...

Your Impact The Workplace Specialist supports digital workplace services across an assigned hub, acting as a key support point for business escalations and onsite service delivery. The role provides hands-on support and guidance for on-premise tooling, software, infrastructure, and end-user computing environments, including AV and specialist … site-based infrastructure such as rig machinery. Working closely with third-party support teams, the postholder delivers a unified frontline service to the business and supports the onsite delivery of Digital Solutions (DS) operational projects. The role ensures that site-based services are delivered consistently, governed effectively, and aligned ...