1,126 to 1,150 of 1,626 Service Management Jobs in the UK

critical part in maintaining the configuration of IT based processing systems to the optimum operational and test specific standards. Reporting to the Sustainment Service Desk Manager and LMSOC Technical Manager , The Software Configuration Analyst will be responsible for but not limited to supporting, execution and automation of software deployments … production environments, ensuring accurate, timely, and fault-free configuration and software deployments. Monitor mission-critical applications and services, analyse performance trends, investigate service degradation, and troubleshoot application and configuration issues. Support development and integration activities, including defect management, performance trials, system validation, and agile sprint release deployments. Work ...

critical part in maintaining the configuration of IT based processing systems to the optimum operational and test specific standards. Reporting to the Sustainment Service Desk Manager and LMSOC Technical Manager , The Software Configuration Analyst will be responsible for but not limited to supporting, execution and automation of software deployments … production environments, ensuring accurate, timely, and fault-free configuration and software deployments. Monitor mission-critical applications and services, analyse performance trends, investigate service degradation, and troubleshoot application and configuration issues. Support development and integration activities, including defect management, performance trials, system validation, and agile sprint release deployments. Work ...

major technology projects while driving continuous improvement across the IT function. The role requires proven senior IT leadership, strong Microsoft technology background, ITIL-based service management and excellent stakeholder management to balance strategic and hands-on delivery. #J-18808-Ljbffr ...

Technical Lead to own the end-to-end design, development, and delivery of solutions across the ServiceNow platform— with a strong emphasis on Customer Service Management (CSM) , Virtual Agent , Integrations , CMDB , and Now Assist (GenAI) capabilities . The ideal candidate will combine deep platform expertise with strong leadership … solution architecture, and stakeholder management skills to drive scalable, secure, and performant implementations that align with business outcomes. Responsibilities 6+ years of hands-on experience with the ServiceNow platform , including 3+ years in a technical lead or solution architect role. Proven delivery experience across CSM, Virtual Agent, CMDB ...

infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure ...

infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure ...

Microsoft Office, including Visio (or equivalent). Preferred Experience Exposure to manufacturing or engineering environments. Experience supporting Business Process Re‐engineering or Change Management activities. Understanding of application testing lifecycles and service management principles. Familiarity with methodologies such as Lean Six Sigma, design thinking, ITIL or enterprise ...

help establish and mature WPP's Enterprise Technology Risk function. Reporting to the Director of Technology Risk & CRC Strategy, you will lead technology risk management and governance initiatives, develop a growing team of risk SMEs, and drive a modern, data-led and automation-first approach to risk management. … ensure risks are identified, assessed, communicated and managed effectively. What you'll be doing: Lead the development and maturity of WPP's technology risk management framework and processes. Facilitate risk assessments, scenario analysis and risk-based decision making across Enterprise Technology. Maintain technology risk registers, issue management processes ...

SECRET, Mission SECRET and OFFICIAL-SENSITIVE security domains. The programme aims to deliver a highly secure, technologically advanced and evolutionary communications and information service that connects war-fighters and enables information advantage across the operational landscape. Key Responsibilities Design, build and support enterprise network infrastructure across physical and virtual … Produce and review technical artefacts including design documentation, build guides and operational procedures. Support system integration, testing and validation of network services. Work with Service Management to investigate and resolve incidents and service issues. Contribute to continuous improvement and standardisation of network services. Provide support for Live ...

company Story Established in 1998, the company is the UK’s #1 Field Service Management (FSM) software platform. We are a global business with offices in the UK, Pakistan, and Vietnam. Since our management buy-out in 2013, we have grown from ~£500K ARR to ~£35M+ … primary capital and will fuel our next phase of growth by accelerating our AI-first roadmap, expanding our platform into CAFM (Computer-Aided Facilities Management) capabilities, and supporting our expansion across Europe and beyond. With Vista’s backing, we’re transforming from a successful UK business into a global ...

design quality Monitor emerging technologies and best practices and recommend innovation opportunities that deliver business value Support the definition of supplier contracts and the management of suppliers in-life Work with Cyber-Security, Data, Digital Enablement, Operations, and Delivery teams to turn business demand into effective technology change Promote … Architecture qualifications such as TOGAF, Open CA, BCS, or equivalent Cloud architecture certifications (AWS, Azure, Google Cloud) ITIL, CISSP, ISSAP, or other security and service management qualifications Experience in telecommunications, OSS/BSS, infrastructure management, or network operations Experience within joint venture, regulated, safety critical, or multi ...

Location: Hybrid/Monument St, London EC3R 8AJ, UK job type: Permanent/Full-time Sector and subsector: IT | Project Management Salary: Competitive salary Sagacity is in a major phase of growth and key to this is continuing to meet the change demands of the solutions we deliver … security and migration work. This is a role with real ownership and visibility. You will work directly with our Head of IT, Head of Service Operations, PMO Manager and delivery leads across the business, with the mandate to shape how these processes run – not just administer them. Responsibilities Technical ...

SUMMARY:**We are seeking an experienced Data Scientist to help develop and deploy enterprise-scale AI and machine learning solutions that improve operational efficiency, service resilience and customer outcomes.You will work closely with software engineers, SREs, product managers, platform teams and business stakeholders to identify opportunities, build predictive models … Machine Learning Solutions* Design, build and deploy machine learning models to solve operational and business challenges.* Develop predictive analytics capabilities focused on incident prevention, service health, operational risk and customer experience.* Support the development of Generative AI applications leveraging LLMs, retrieval systems and agentic workflows.* Evaluate emerging AI technologies ...

Looking for a role where you can make a visible impact, work on meaningful projects, and help shape the future of service delivery? We're partnering with a leading international professional services organisation to recruit a Managed Services Executive on a 12-month fixed-term contract. This … governed, and delivered to a high standard, while helping identify opportunities to improve processes and ways of working. Key responsibilities include: Supporting project and service delivery across multiple workstreams. Assisting with planning, governance, reporting, and process improvement activities. Coordinating stakeholders and monitoring project progress. Analysing performance and financial data ...

architecture of established patterns, principles and guidelines Contribute to the development of the Security Practice skills and capabilities to ensure consistent high quality of service delivery and expertise. Active coaching and mentoring of junior members of the team Contribute to the development of collateral to support Security Consulting … market’s propositions and service offerings. Contribute to the development and presentation of compelling client proposals collaborating with teams across our business. Contribute to documented Information Security Management Plans which incorporate Regulatory, Legal and Compliance in relation to applicable security policies. Standards and guidelines Contribute to the identification ...

architecture of established patterns, principles and guidelines Contribute to the development of the Security Practice skills and capabilities to ensure consistent high quality of service delivery and expertise. Active coaching and mentoring of junior members of the team Contribute to the development of collateral to support Security Consulting … market's propositions and service offerings. Contribute to the development and presentation of compelling client proposals collaborating with teams across our business. Contribute to documented Information Security Management Plans which incorporate Regulatory, Legal and Compliance in relation to applicable security policies. Standards and guidelines Contribute to the identification ...

architecture of established patterns, principles and guidelines Contribute to the development of the Security Practice skills and capabilities to ensure consistent high quality of service delivery and expertise. Active coaching and mentoring of junior members of the team Contribute to the development of collateral to support Security Consulting … market’s propositions and service offerings. Contribute to the development and presentation of compelling client proposals collaborating with teams across our business. Contribute to documented Information Security Management Plans which incorporate Regulatory, Legal and Compliance in relation to applicable security policies. Standards and guidelines Contribute to the identification ...

Higher Education SORP. Proven experience leading large-scale, complex transformation projects within finance or systems environments. Exceptional analytical, problem-solving, and stakeholder management skills. Strong knowledge of software development methodologies (e.g. Agile, Waterfall) and tools like Microsoft Project. Experience implementing organisational change, promoting innovation, and overcoming resistance … ways of working. Outstanding communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Knowledge of ITIL and service management methods is desirable. Educated to degree level or equivalent. What We Offer The chance to lead a high-impact project transforming financial processes ...

development preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous An understanding of Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications … with other platforms. Powershell script skills - + Javascript + Maria DB Ideally you will have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service ...

Company: Our client is a well-established and successful global organisation with multiple operational sites across the country. Known for delivering high levels of service to its customers, the business continues to invest in technology and infrastructure to support its operations and future growth. They are now looking … access controls within Active Directory and business applications. Support Windows Server environments and assist with ongoing system maintenance. Assist with SQL Server administration, user management, monitoring and backup activities. Support backup and recovery solutions, including performing backup checks, restores and disaster recovery testing. Assist with network infrastructure support, including ...

Company: Our client is a well-established and successful global organisation with multiple operational sites across the country. Known for delivering high levels of service to its customers, the business continues to invest in technology and infrastructure to support its operations and future growth. They are now looking … access controls within Active Directory and business applications. Support Windows Server environments and assist with ongoing system maintenance. Assist with SQL Server administration, user management, monitoring and backup activities. Support backup and recovery solutions, including performing backup checks, restores and disaster recovery testing. Assist with network infrastructure support, including ...

development preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous An understanding of Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications … other platforms. Powershell script skills - + Javascript + Maria DB Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service ...

security and migration work. This is a role with real ownership and visibility. You will work directly with our Head of IT, Head of Service Operations, PMO Manager and delivery leads across the business, with the mandate to shape how these processes run – not just administer them. Responsibilities Technical … knowledge transfer and peer reviews to contribute to a culture of continuous improvement Competencies & Behaviours Experience and Knowledge 5+ years in project or delivery management, ideally in a consultancy, data or technology services business Proven ownership of change control or equivalent commercial governance processes in a technical environment Service ...

risks. Supporting network improvement projects and wider business initiatives. Working closely with security teams on network reporting, risk analysis and compliance activities. Collaborating with service management teams to ensure agreed service levels are met. Supporting secure network environments, including crypto solutions and associated technologies. Maintaining network documentation … operational processes. Liaising with third-party vendors and technology partners to optimise service delivery. Required Experience We're keen to speak with candidates who can demonstrate: Strong Network Engineering/IT Infrastructure background. Experience within secure or highly regulated network environments, including crypto technologies. Good knowledge of Cisco technologies ...

risks. Supporting network improvement projects and wider business initiatives. Working closely with security teams on network reporting, risk analysis and compliance activities. Collaborating with service management teams to ensure agreed service levels are met. Supporting secure network environments, including crypto solutions and associated technologies. Maintaining network documentation … operational processes. Liaising with third-party vendors and technology partners to optimise service delivery. Required Experience We're keen to speak with candidates who can demonstrate: Strong Network Engineering/IT Infrastructure background. Experience within secure or highly regulated network environments, including crypto technologies. Good knowledge of Cisco technologies ...