1,176 to 1,200 of 1,626 Service Management Jobs in the UK

About the job you’re consideringCapgemini provides a service to a Private Sector organisation. You will be working as part of a Service Management delivery team.Reporting into the Head of GSMC, the Major Incident Manager is responsible for end-to-end management of all IT major … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)Your roleLeading, driving, and chairing all investigation activities, meetings, and conference calls and being accountable for resolving the outage via workaround or permanent fixForming ...

requirements analysis, design review, test strategy, and go-live readiness activities. Ensure all development work adheres to clinical safety, information governance, cybersecurity, and change management standards. Provide second and third-line support for live integrations, automations, and in-house applications, diagnosing and resolving issues within agreed SLAs. Support continuous … integration engine (Rhapsody TIE), including message parsing, transformation, routing, filtering, acknowledgement handling, and error management. Develop and maintain FHIR, RESTful API, SOAP, and web-service integrations between Trust systems, partner organisations, and national NHS services. Support the configuration and maintenance of Cerner Millennium (Alex Health) Foreign System Interfaces (FSIs ...

role As a Wintel Engineer, you will be responsible for the administration, maintenance and support of Microsoft-based infrastructure, ensuring platform stability, security compliance, service availability and the successful delivery of infrastructure changes. Key responsibilities Administer and support Windows Server environments across physical, virtual and Azure platforms. Support … Configuration Manager, Operations Manager and Orchestrator. Support VMware and Hyper-V virtualisation platforms. Monitor system performance, capacity and availability. Execute Incident, Problem and Change Management activities in line with ITIL processes. Participate in Major Incident resolution and root cause analysis. Maintain technical documentation, operational procedures and runbooks. Ensure compliance ...

role As a Wintel Engineer, you will be responsible for the administration, maintenance and support of Microsoft-based infrastructure, ensuring platform stability, security compliance, service availability and the successful delivery of infrastructure changes. Key responsibilities Administer and support Windows Server environments across physical, virtual and Azure platforms. Support … Configuration Manager, Operations Manager and Orchestrator. Support VMware and Hyper-V virtualisation platforms. Monitor system performance, capacity and availability. Execute Incident, Problem and Change Management activities in line with ITIL processes. Participate in Major Incident resolution and root cause analysis. Maintain technical documentation, operational procedures and runbooks. Ensure compliance ...

ensure solutions are aligned, scalable and effectively delivered. The role partners closely with business leadership to align local needs with enterprise strategy, improve service performance and ensure that technology investment delivers meaningful business value. Core Accountabilities1. Business Partnership & Relationship OwnershipActs as the primary IT point of accountability for assigned … level risks, issues and dependencies affecting business outcomes. Ensures senior stakeholders have transparent, accurate views of progress, trade‐offs and decisions required.6. Operational Accountability & Service Performance VisibilityAccountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts. Works with Service Management ...

other IT infrastructure components. Implement and enforce Global standards for systems configuration, backup procedures, and disaster recovery planning. Collaborate with external vendors and service providers to support infrastructure projects, procurement, and maintenance contracts. Ensure all systems adhere to company security policies, including GDPR and ISO certifications. Develop and deliver … . Proven experience in IT support, ideally in a manufacturing or corporate environment. Strong knowledge of Windows operating systems, network administration, troubleshooting, and IT service management practices. Experience with cloud services (e.g., Office 365, Azure), virtualization, and mobile device management. Familiarity with cybersecurity principles, data protection regulations ...

Role: ServiceNow Architect/Lead Architect We are looking for a ServiceNow Architect with 10+ years of Service Management experience and 5+ years as a ServiceNow Architect/Lead Architect . Key Skills: Strong ServiceNow ITOM, Event Management & Event-to-Incident Automation Hands-on ServiceNow FSM, Dynamic … Scheduling & Dispatching Strong ITSM, CMDB & CSDM knowledge Experience with Discovery, Service Mapping & Operational Intelligence Integration expertise using REST/SOAP, IntegrationHub & MID Server Experience integrating ServiceNow with Splunk, Dynatrace, SolarWinds, AppDynamics, Azure Monitor , etc. Proven experience designing event correlation, monitoring and automation solutions Large-scale Field Service/ ...

well as delivering social value to the UK with our products and services.We're looking for a **Product Support Engineer** to join our Service Operations team, supporting the Crowsnest Mission System and associated laboratory, network and support environments. This is an excellent opportunity for a technically capable and self … play a key role in the through-life support of complex defence systems. You'll provide technical expertise across product support, laboratory management, network administration and customer support activities, helping to ensure systems remain operational, secure and fit for purpose.Working closely with engineering teams, programme stakeholders and customers ...

security, integration and data domains to ensure coherent end-to-end solution designs. Broader awareness of information systems deployment and integration, information and data management, business analysis and IT service management is required. The appropriate candidate should be experienced within major infrastructure projects for contextual awareness; ideally … nuclear industry standards, regulations, and wider industrial context. Experience with AI and machine learning use cases in engineering or operational contexts. Familiarity with configuration management processes and standards (e.g. ISO 10007). Familiarity with Advanced Work Packaging (AWP) and other related field productivity and interface management solutions. Familiarity ...

role definitions and organisational structures Build KPI scorecards, reporting frameworks and measures of success Drive consistency and alignment across architecture, infrastructure, cyber, applications and service management functions Lead rationalisation and standardisation initiatives across technology services Improve supplier governance, performance management and commercial effectiveness Support sourcing strategies, managed … service models and vendor optimisation initiatives Partner with Finance, Procurement, HR and business leadership teams to drive organisational effectiveness Embed a culture of continuous improvement, operational excellence and data-driven decision making What We're Looking For We are particularly interested in candidates who have operated within federated, multi ...

role definitions and organisational structures Build KPI scorecards, reporting frameworks and measures of success Drive consistency and alignment across architecture, infrastructure, cyber, applications and service management functions Lead rationalisation and standardisation initiatives across technology services Improve supplier governance, performance management and commercial effectiveness Support sourcing strategies, managed … service models and vendor optimisation initiatives Partner with Finance, Procurement, HR and business leadership teams to drive organisational effectiveness Embed a culture of continuous improvement, operational excellence and data-driven decision making What We're Looking For We are particularly interested in candidates who have operated within federated, multi ...

some 3rd Line and Server support for those able or wishing to step up. You will be expected to: Take ownership of incidents and service requests, ensuring timely resolution Build hardware - laptops, tablets, phones, using Intune and Powershell. Support device management and application deployment using Intune Manage user … focused, adaptable, and comfortable working in a fast-changing setting Able to prioritise and manage multiple tasks Strong working knowledge of M365, Admin Centre Management for Teams, Exchange and Share Point, and Azure, Active Directory, Intune Understanding of ITIL or similar IT Service Management frameworks Please apply ...

role definitions and organisational structures Build KPI scorecards, reporting frameworks and measures of success Drive consistency and alignment across architecture, infrastructure, cyber, applications and service management functions Lead rationalisation and standardisation initiatives across technology services Improve supplier governance, performance management and commercial effectiveness Support sourcing strategies, managed … service models and vendor optimisation initiatives Partner with Finance, Procurement, HR and business leadership teams to drive organisational effectiveness Embed a culture of continuous improvement, operational excellence and data-driven decision making What We're Looking For We are particularly interested in candidates who have operated within federated, multi ...

/CD, and automated testing Design and implement network automation solutions to provision, configure, and monitor infrastructure at scale Integrate network operations with IT service management and monitoring tools through APIs Lead design and implementation of highly available, scalable, and secure network solutions Oversee complex network change projects … execute the architectural vision Mentor and coach Network Engineers Work with Cloud, Compute, Security Operations, and other platform teams on end-to-end service delivery Requirements Extensive, demonstrable experience designing, deploying, and troubleshooting large-scale, enterprise-grade networks Mastery of BGP, OSPF, EIGRP, L2/L3 switching, QoS, VXLAN ...

candidate will have the responsibility of being the first point of contact for internal Visa support teams and will need to possess excellent customer service, technical and analytical abilities to effectively manage their role. In your day-to-day activities, you may also provide activity oversight of any System … software systems. As a team member, you will document support procedures, managing each issue through resolution or turnover in order to maintain established service levels. You will track, update, and resolve all assigned incidents, changes and problem reports in the incident. Our team takes pride in ensuring that documentation ...

opportunities from initial concept through solution development, business case creation, investment approval, commercialisation, change governance, mobilisation and delivery. Work collaboratively with architecture, product management, commercial, change, delivery and service management teams to ensure solutions are practical and capable of being successfully implemented. Partner with internal business process … working within the Defence/MoD environment. A consultative mindset, with the ability to understand business challenges and identify practical technology solutions. Strong stakeholder management skills, with the credibility to engage senior customers, business leaders and technical teams. Experience working across complex technology environments and translating technology strategies ...

Field Engineer – Hybrid Role with Production Print Expertise This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands … will consider disclosed information on a case‐by‐case basis, in line with our policy on the recruitment of ex‐offenders. To carry out service visits to reported calls throughout the companies’ customer base within a specified region. The successful candidate will establish and promote the attributes ...

security best practices. The successful candidate will work closely with colleagues, suppliers, and stakeholders across the organisation, contributing to infrastructure modernisation projects, security initiatives, service improvements, and operational excellence, whilst ensuring compliance with security, governance, and regulatory requirements About You Experienced in administering and supporting Hybrid Exchange environments, including … Exchange Online and on-premises services. Strong knowledge of Active Directory management, including Group Policy, DNS, DHCP, domains, trusts, replication, and certificate services. Skilled in managing Microsoft Entra ID environments, including Conditional Access, MFA, SSPR, PIM, and identity lifecycle management. Experienced in using Microsoft 365 Defender and Sentinel ...

valued, and your work helps define what’s next for intelligent insurance and retirement technology, Majesco is where that work happens. Technical Account Management Director Onsite | Basingstoke, UK Majesco is seeking an experienced Technical Account Management Director to serve as the strategic partner for one of our most … important insurance customers in the UK. This role sits at the intersection of customer leadership, service delivery, operational performance, and executive stakeholder engagement. You will be accountable for ensuring the client realises ongoing value from their investment in Majesco while maintaining strong senior management & executive relationships and aligning ...

skills. Proactive, independent and confident challenging suppliers when required. Understanding business processes in finance, operations, or supply chain. Strong problem-solving ability and customer service mindset. i>Clear and confident communication skills. Desirable Skills: Knowledge of Dynamics 365 and CE modules CE, Power Automate SQL/data querying, manufacturing … distribution or professional services background. Experience with Power Automate Service Management or ITIL experience Basic SQL or data querying knowledge Background in manufacturing, distribution, or professional services ITIL #J-18808-Ljbffr ...

organised, enjoy keeping people and plans on track, and have some experience in installations, field service, IT support, telecoms or a similar environment, this could be a great next move. You do not need to be the person carrying out the installation. This role is about planning the work … progress, spotting issues early and helping to keep work on schedule Providing clear updates to colleagues and stakeholders Supporting network and telephony incidents and service requests, and helping ensure agreed service levels are met Helping improve planning processes so the team can work more efficiently What ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly … client onboarding and producing high-quality technical documentation Providing guidance and technical direction to 1st and 2nd line teams Working within change control and service management processes Supporting customers professionally via phone, email, and self-service portals Participating in an on-call rota (up to one week ...

cross-functional workshops to align teams on deliverables and timelines What makes you a great fit? Above all, you are a results-oriented project management professional with a strong digital mindset, proven stakeholder management skills, and a genuine passion for improving customer outcomes through technology. We would also … imagine that you have: 2+ years of project management experience in digital, technical, or customer-facing technology environments Proven track record delivering complex technical projects using Agile, Scrum, or hybrid methodologies Strong stakeholder management skills with the ability to influence across functions and seniority levels Experience with remote ...

products. Investigate and resolve complex production issues related to trade capture, pricing, risk, market data, and trade lifecycle events. Drive incident, problem, and change management activities while ensuring compliance with banking standards and SLAs. Support business-critical activities including market openings, trading support, and regulatory or operational change initiatives. … Options, and related trade lifecycle processes. Good exposure to Commodities products and associated business workflows. Strong understanding of Front Office trading operations, pricing, risk management, P&L, and trade lifecycle management. Extensive hands-on experience with Murex modules including: MxML Exchange Datamart and Reporting MRE/MRE VAR Realtime ...

products. Investigate and resolve complex production issues related to trade capture, pricing, risk, market data, and trade lifecycle events. Drive incident, problem, and change management activities while ensuring compliance with banking standards and SLAs. Support business-critical activities including market openings, trading support, and regulatory or operational change initiatives. … Options, and related trade lifecycle processes. Good exposure to Commodities products and associated business workflows. Strong understanding of Front Office trading operations, pricing, risk management, P&L, and trade lifecycle management. Extensive hands-on experience with Murex modules including:o MxML Exchangeo Datamart and Reportingo MRE/MRE VARo ...