1,251 to 1,275 of 1,624 Service Management Jobs in the UK

travel Duration: 6 months initially IR35 Status : Inside This senior-level role sits within a Storage team responsible for the provision of Managed Service & Project activities. The team provides support to the Storage devices on the Live, Development & Test environments as well as performing all Change & Project work. … Switches & SanNav Strong teamwork and interpersonal communication. Have a proven problem solving ability. Proactive approach to personal workload management. Awareness of the ITIL Service Management framework and specifically incident and change management Use and support of Veritas NetBackup Good knowledge of NetApp & Hewlett Packard storage devices General ...

London, United Kingdom – Onsite Term: Full-Time, Salaried Hours: 9-6 PM GMT About Atlas Technica Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year … Microsoft Intune, Microsoft Teams, and Microsoft Entra ID Assist with systems administration across Microsoft Windows Server, Active Directory, Group Policy, identity, access, and endpoint‐management technologies Troubleshoot networking, virtualization, security, and infrastructure‐related issues within assigned client environments Escalate complex technical issues appropriately and collaborate with Senior Systems Engineers ...

Coordinate the post-sale client handover into implementation and operational delivery. Ensure requirements, responsibilities, timelines and dependencies are clearly understood. Work with Operations, Project Management, Product and Technical teams to confirm readiness. Ensure client teams understand how to operate, support and maximise the technology. Coordinate appropriate client training, documentation … feedback. Track actions through to completion and confirm outcomes with the client. Identify recurring operational issues and drive cross-functional resolution. Performance and Outcome Management Monitor agreed measures such as throughput, availability, utilisation, transaction performance, service speed and operational adoption. Work with the client to understand whether Boxbar ...

across Windows and macOS devices using appropriate tooling, evaluating severity, potential impact and exploitability to prioritise remediation effectively. Collaborate with Cyber Security, Compliance and Service Management teams to ensure endpoint environments remain secure, compliant and aligned with organisational standards. Track vendor patch releases and manage the timely deployment … Conditional Access and SSO, DHCP, DNS Microsoft SCCM/MECM, Jamf Patch My PC PowerShell scripting in enterprise production environments Microsoft Intune/Endpoint Management Intune update rings Windows 10 & 11 desktops - performance troubleshooting and optimization. General networking experience Extensive knowledge of the Microsoft Azure Cloud Adoption Framework (Certified ...

lead a large-scale technology discovery and audit programme. This role involves acting as the central point of coordination across applications, infrastructure, hosting, and service management teams. Day-to-Day Responsibilities: Lead mobilisation activities and establish the programme delivery structure. Plan, coordinate, and manage all discovery and audit … reporting for senior stakeholders and governance boards. Required Skills & Qualifications Proven experience delivering complex technology programmes within enterprise environments. Strong background in technical programme management, technology consulting, or enterprise delivery leadership. Extensive experience in workshop and discovery facilitation. Strong RAID management experience and excellent risk, dependency, and decision ...

organisation dedicated to building public trust and setting professional standards is at a crossroads. Despite their critical mission, they’ve never had a dedicated Service Management team. Instead, this has been managed in silos by passionate individuals without a unified strategy. Despite the immense challenge ahead … Lead in a small team managing a transformation, you will bridge the gap between business requirements and technical teams, providing insight and hands on management to drive efficiency and enhance user experience. It’s not just about solving today’s technology challenges, you’ll be reshaping how the organisation ...

COLLEAGUE EXPERIENCES WHILE CONTINUING TO EVOLVE WITH THE NEEDS OF THE BUSINESS. YOU WILL WORK CLOSELY WITH ARCHITECTURE, PRODUCT, BUSINESS ANALYSIS, TESTING, OPERATIONS, SERVICEMANAGEMENT AND DELIVERY COLLEAGUES. YOUR TECHNICAL DECISIONS WILL INFLUENCE ENGINEERING QUALITY, PLATFORM RESILIENCE, DELIVERY CONFIDENCE AND OUR ABILITY TO CREATE REUSABLE SOLUTIONS ACROSS MULTIPLE TEAMS. … Technology stack Salesforce Apex, triggers and asynchronous processing Lightning Web Components and JavaScript Salesforce Flow and secure UI development SOQL and SOSL Sales Cloud, Service Cloud and Financial Services Cloud Salesforce DevOps and metadata deployment tooling Automated unit, component and integration testing MuleSoft, Integration & Engineering Mule 4 and Anypoint ...

person training courses or qualification, including external. Role Purpose The Dispatch Manager leads the scheduling and logistics team, leveraging Dynamics 365 (D365) Field Service to ensure plumbing bookings are planned efficiently and attended within agreed Key Performance Indicators (KPIs). This role acts as the critical link between customers … coverage. Key Responsibilities Booking Planning & Scheduling D365 Optimization: Oversee the strategic planning, scheduling, and routing of all plumbing jobs within the Dynamics 365 field service module. Route Efficiency: Ensure plumbing engineers are dispatched based on proximity, skill set, and job urgency to minimize travel time. Capacity Management: Balance ...

online invites an experienced IT Service Manager to shape customer-focused IT services in a modern digital environment. You will lead a cross-functional team of Business Partners, aligning IT Service Management with business priorities and investment decisions. The role focuses on improving service quality, customer ...

across Windows and macOS devices using appropriate tooling, evaluating severity, potential impact and exploitability to prioritise remediation effectively. Collaborate with Cyber Security, Compliance and Service Management teams to ensure endpoint environments remain secure, compliant and aligned with organisational standards. Track vendor patch releases and manage the timely deployment … work under their own initiative with minimal supervisionAble to deal effectively with external suppliers and providers. Able to communicate effectively with end users, management, and other teamsTake ownership of issues and follow through with them until resolutionExcellent written and verbal communicationTeamwork and interpersonal skillsA willingness to learn and keep ...

customer operates a predominantly Apple environment: 90% Mac/10% Windows macOS and Apple hardware Microsoft Entra ID – desirable Cisco – desirable IT ticketing/service management systems User access management Hardware provisioning and support The role will include: Providing day-to-day desktop support , with a strong … with general IT requests and user issues Troubleshooting Mac and Windows devices Maintaining accurate ticket updates and documentation Providing a friendly, professional and responsive service to users Supporting senior stakeholders and VIP users when required Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe ...

ensure compliance and security best practice across the business. You will also assist with maintaining and improving the company's accredited Information Security Management System (ISMS), with a particular focus on ISO 27001 and Cyber Essentials Plus requirements. In addition, you will work collaboratively with the wider Cyber Security … standards, procedures and technical documentation. Monitor security events and alerts, conducting threat detection, investigation and incident response activities to minimise business impact. Perform vulnerability management activities, including vulnerability identification, risk assessment, remediation tracking and reporting. Conduct threat intelligence research, analysing emerging threats, vulnerabilities and attack techniques, and recommend appropriate ...

exciting opportunity to establish and lead a pragmatic, business-focused governance framework that supports high-quality Data Products, reusable Data Assets, and self-service capabilities. Working closely with business and technology stakeholders, you will drive clear accountability, policy compliance, and data quality standards, ensuring governance delivers real business value … data quality, lineage, metadata, master data, critical data elements, control requirements, glossary definitions, and policy compliance. Lead enterprise data governance forums and issue management processes, tracking cross-domain and end-to-end issue resolution, governance adherence, data quality risks, remediation plans, and the review of governance reporting and outputs. ...

technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Role Description The IT Infrastructure & Systems Manager is a full-time … ensuring that systems, applications, and services remain stable and secure. The IT Infrastructure & Systems Manager will collaborate with internal stakeholders, manage vendors and service providers, contribute to IT strategy and roadmaps, and document procedures, standards, and configuration changes. Qualifications Strong foundation in Information Technology and IT Operations, including infrastructure ...

Itchyfeet Recruitment Agency is seeking an experienced IT Service Manager for client teams in Guernsey or Jersey. You will lead day-to-day ITSM governance, ensure reliable services, and collaborate with Security, Resilience, and third-party suppliers to deliver excellent outcomes. The role focuses on improving service delivery ...

Itchyfeet Recruitment Agency is seeking an experienced IT Service Manager for client teams in Guernsey or Jersey. You will lead day-to-day ITSM governance, ensure reliable services, and collaborate with Security, Resilience, and third-party suppliers to deliver excellent outcomes. The role focuses on improving service delivery ...

work closely with lawyers and business services professionals, helping them make the most of the firm's technology platforms while delivering exceptional service and support. The Opportunity This role sits within a highly regarded IT team and offers a blend of: Technology support and troubleshooting User training and coaching … overall user experience. Key Responsibilities Provide hands-on support for a range of technologies, applications and devices Assist users with Microsoft Office, document management systems and other business-critical applications Deliver training, coaching and guidance to improve technology adoption and user proficiency Respond to and escalate technical issues through ...

Customer Support Representatives (CSRs) responsible for providing high-quality support for users of our SaaS ERP platform. This role focuses on coaching, performance management, metrics-driven execution, and cultivating a consultative support approach that helps customers maximize the value of the platform. The Manager ensures SLA adherence, operational efficiency … resources and align your team’s activities/objectives with organizational business goals. Interact with all levels of the customer support organization from Senior Management to Customer Support Representative level, internal/external customers and stakeholders. Availability to work a shift that overlaps with European and North American Customers ...

GBST Composer specialist to design, develop and implement a Target Operating Model (TOM) for a GBST Composer-based platform within an Investment/Wealth Management environment. The successful candidate will combine strong hands‐on GBST Composer expertise with a solid understanding of investment and wealth management operations, products … GBST Composer specialist to design, develop and implement a Target Operating Model (TOM) for a GBST Composer-based platform within an Investment/Wealth Management environment. The successful candidate will combine strong hands‐on GBST Composer expertise with a solid understanding of investment and wealth management operations, products ...

Commerce is seeking a Service Design & Transition Specialist on a UK-based contract (6–12 months). The role is remote with regular on-site travel, starting immediately, to lead the transition of a live project into BAU and design a reusable Service Design & Transition framework. You will … review IT service management practices, develop governance templates, and engage stakeholders across business and IT to ensure operational readiness and timely updates throughout the engagement. #J-18808-Ljbffr ...

will translate architectural designs into production-ready integrations across network, security, and ITSM platforms. Key Responsibilities Design and configure core enterprise monitoring and management modules (performance, configuration, application, traffic, and storage suites). Integrate central monitoring platforms with firewall managers, security consoles, and network controllers . Connect monitoring platforms … Service Management (ITSM) tools for automated alerting, ticketing, and reporting. Manage supporting services: Active Directory, patch management, DNS/DHCP, and endpoint security platforms . Produce technical documentation (LLDs, SOPs) and deliver knowledge transfer to support teams. Key Requirements Strong, hands-on experience designing and deploying enterprise ...

experience in SharePoint development and administration Strong troubleshooting and problem-solving skills Experience delivering SharePoint solutions within a business environment Excellent communication and stakeholder management skills A proactive mindset with a passion for continuous improvement Ability to work across both support and project-based activities Desirable Experience Power … Microsoft 365 technologies ITSM platforms and service management processes Business process improvement initiatives This is an excellent opportunity to join a well-established organisation undertaking a range of SharePoint and digital transformation initiatives whilst maintaining a healthy balance between project delivery and operational support. What you need ...

experience in SharePoint development and administration Strong troubleshooting and problem-solving skills Experience delivering SharePoint solutions within a business environment Excellent communication and stakeholder management skills A proactive mindset with a passion for continuous improvement Ability to work across both support and project-based activities Desirable Experience Power … Microsoft 365 technologies ITSM platforms and service management processes Business process improvement initiatives This is an excellent opportunity to join a well-established organisation undertaking a range of SharePoint and digital transformation initiatives whilst maintaining a healthy balance between project delivery and operational support. What you need ...

support, providing face-to-face, telephone, email, and remote assistance to users across the firm. Log, prioritise, troubleshoot, and resolve incidents and service requests, escalating more complex issues where appropriate. Configure, deploy, maintain, and support desktops, laptops, mobile devices, printers, peripherals, and meeting room technology. Support Microsoft Windows, Microsoft … Active Directory, Microsoft Entra ID, legal applications, and document management systems. Manage user accounts, access permissions, password resets, and the IT onboarding and offboarding process, including hardware and account provisioning. Maintain accurate records of IT assets, equipment, incidents, and documentation within the IT service management system. Liaise ...

Consulting Limited is hiring a Service Manager (MIE) for an AWS/DevOps environment in London. The role involves managing operational services, ensuring supplier compliance, and leading service improvements within a hybrid working model. Candidates should have strong service management expertise and experience in managing incidents ...