1,301 to 1,325 of 1,632 Service Management Jobs in the UK

Engineering & Cloud Migrations Implement network designs provided by Global Network Architecture teams. Execute enterprise rollouts for Software-Defined WAN (SD-WAN) and Secure Access Service Edge (SASE) architecture. 4. Network Security & Compliance Execute lifecycle patching, firmware updates, and vulnerability remediation across all network hardware. Conduct automated and manual configuration … governance, compliance, and ITIL frameworks. Preferred Certifications Networking: Cisco Certified Network Associate (CCNA), CompTIA Network+, or Aruba Certified Switching Associate (ASCA). IT Service Management: ITIL® Foundation Certification in IT Service Management. Competitive salary Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays ...

platforms. Monitor platform performance using monitoring and alerting tools, proactively identifying potential issues before they impact users. Log, track, prioritise, and manage incidents and service requests through the call logging/ticketing system. Escalate complex issues to appropriate technical teams while maintaining ownership and communication throughout the resolution process. … upgrades, and maintenance activities. Maintain accurate documentation, knowledge base articles, and support procedures. Work collaboratively with development, infrastructure, data, and product teams to ensure service excellence. You will be a motivated and analytical support professional with a passion for problem-solving and delivering excellent customer service. Essential Skills & Experience ...

financial and operational support to the firm. As part of the IT and Development team you will be responsible for the day-to-day management and development of all IT systems supporting the business. This includes but is not limited to; end-user computing, networking, firewalling, cloud computing, software … repo management and support of in-house developed software. You will be driving initiatives within the IT team to help improve reliability, performance, and automation across all areas of infrastructure. This role covers a very broad range of IT systems and technology that you might not see elsewhere ...

Software Asset Management Lead/IT Asset Manager An excellent opportunity to join a busy IT Service Management practice, helping to strengthen software and IT asset governance, compliance, optimisation and value in a complex technology environment. If youve also worked in the following roles, wed also like ...

Engineering & Cloud Migrations Implement network designs provided by Global Network Architecture teams. Execute enterprise rollouts for Software-Defined WAN (SD-WAN) and Secure Access Service Edge (SASE) architecture. 4. Network Security & Compliance Execute lifecycle patching, firmware updates, and vulnerability remediation across all network hardware. Conduct automated and manual configuration … governance, compliance, and ITIL frameworks. Preferred Certifications Networking: Cisco Certified Network Associate (CCNA), CompTIA Network+, or Aruba Certified Switching Associate (ASCA). IT Service Management: ITIL Foundation Certification in IT Service Management. Benefits Competitive salary Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank ...

data, and end-user support.* Ensure alignment with global cybersecurity standards, IT policies, and regulatory compliance (e.g., data privacy, SOX).* Support regional risk management, audits, and business continuity planning.* Promote adoption of IT governance and architecture standards across the region.* Lead a distributed team of IT professionals … site support resources.* Manage vendor relationships and ensure contract adherence, service level compliance, and cost efficiency.* Develop a high-performance culture through coaching, development, and accountability.**Qualifications*** Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. MBA or similar business training preferred.* 15+ years ...

responsible for the force’s adoption and use of information and digital technology. The department consists of three core functions as follows: Architecture Management (responsible for identifying and selecting the right technologies for the force) Delivery Management (responsible for delivering and implementing the right technologies for the force … Service Management (responsible for managing and maintaining all live, operational technology for the force) Outline of the role: West Midlands Police have completed a large-scale digital transformation programme, and therefore technologies such as Cloud, Artificial Intelligence, Automation and Mobility are no longer visionary – they underpin policing today.The ...

patterns, including nights/weekends Desirable: Industry-recognised certifications (e.g. CompTIA Security+, SSCP, CEH, GCIH) or working towards Familiarity with SIEM platforms or IT service management tools Track record of meeting SLA-driven targets in a fast-paced environment Comfortable operating within a round-the-clock, shift-based … service model If this sounds like a good fit for you, apply now! Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section ...

self-motivated, and committed to delivering high-quality service. Ongoing training and development will be provided to support your professional growth. The role involves: Service and maintain Access Control, Intruder Alarms, CCTV, Fire Alarms and Networking systems Demonstrate a willingness to undertake fire alarm training and develop into … engineer Provide support with the commissioning of systems, when required Ensure client satisfaction is achieved before leaving site by delivering a high standard of service Accurately complete all required documentation, including timesheets, and job reports, using the Company's service management system Deliver an outstanding level ...

Role Overview We are seeking an experienced and customer-focused Audio Visual Preventative Maintenance Engineer to join our Service and Support team. You will be responsible for delivering planned preventative maintenance (PPM), system health checks, service inspections, firmware updates, and lifecycle recommendations across a diverse portfolio … digital workplace technologies perform to the highest standards. Key Responsibilities Preventative Maintenance Carry out scheduled preventative maintenance visits to client sites in accordance with service contracts and agreed SLAs. Perform detailed inspections and operational testing of AV, VC, and UC systems. Check system performance, signal integrity, audio quality, video ...

teams in order to manage operational-level agreements (OLAs), create escalation reports, and support stable customer operations. Receive and investigate support cases via our service management portal as a second line of support and escalation point, providing on‐call support for critical (P1) application issues and keeping interested … parties informed throughout. Collaborate with departments such as Product Management in order to maintain an understanding of features and functionality, translate this into best practices for software optimisation, and contribute to continuous support process improvement. What Kind of Things We're Most Interested in You Having Bachelor ...

reference 337998Programme ManagerCompetitive salary plus car allowance, healthcare, 18% annual bonus potential, 15 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution ratesPermanent, Full time Royal Mail Farringdon Hybrid working in London Farringdon x3 days a weekRoyal Mail is embarking … implementation of SuccessFactors Employee Central (EC) and Employee Central Payroll (ECP), covering Core HR, Payroll, Onboarding, Compensation & Variable Pay, and a new document management capability. We are now seeking an exceptional Technology Programme Manager to lead the end‐to‐end delivery of this HR ERP transformation — ensuring complex, multi ...

Line engineers. Your role will involve assisting high profile user community, and daily contact with customers and stake holders utilising the IT Service Management Toolset. 2nd Line Backup & Storage Engineer Office location is at Stevenage Our purpose is to make the world more sustainable by building trust … technologies within a team that values the sharing of ideas to build a better service. Your role will involve the day-to-day support, management, and development of enterprise storage platforms, with responsibility for resolving incidents, service requests, and problem tickets within agreed SLAs and KPIs. You will ...

most impactful and high-growth organisations—including B Lab UK, Wild, THIS, SURI, Bloom & Wild, Healf, and Field Energy. With our AI service desk app live and an eager pipeline of pilot customers waiting to deploy right now, we are actively looking to scale our sustainable, automation-powered ecosystem. … Success Executive We're looking for an experienced Customer Success Executive to help shape our IT operations processes and manage requests for our Managed Service Provider (MSP). You'll be the calm, organised force keeping our service delivery running smoothly—coordinating requests for repairs, managing orders, handling ...

Westbase.io is seeking a Service Delivery Manager to own the end-to-end delivery experience across Staging and Configuration, Field Services, and NOC Services. You will chair service reviews, manage expectations, and drive structured governance and project delivery frameworks. This is an ownership role with cross‐functional collaboration … focus on measurable delivery outcomes. You’ll coordinate with Technical, Pre‐Sales, Field Services, and NOC teams, leverage Jira Service Management, #J-18808-Ljbffr ...

Experis - ManpowerGroup is seeking a Service Desk Architect to lead the design and transformation of Service Desk and End User Support across a complex multi-supplier banking environment. Hybrid work arrangement in Sheffield, with 3 days on-site. The role requires 8+ years in service management and strong experience with enterprise-scale operating models, data flows, and governance. The position emphasizes architecture, data integration, and automation initiatives to improve service quality and #J-18808-Ljbffr ...

Analyst (AS400/iSeries) to partner with stakeholders and deliver ERP functionality across finance, distribution, sales and manufacturing. The role includes incident and service management, data governance, and environment management to support enterprise systems. You will drive process improvements, design future-state solutions, and develop automation ...

Salary: £39,959 - £48,117 per annum Hours per Week: Full time 37.5 hrs Contract type: Permanent As a key member of the SWASH+ Service Management Team, the Project Manager will take ownership of the day-to-day management and delivery of Digital Radiology projects. Acting under … structured projects, the role will also involve the planning and execution of ad hoc change initiatives within SWASH+, ensuring agile and effective responses to service demands and digital transformation goals. Key Responsibilities, Owning the planning of the project, developing the project initiation document and agreeing project milestones, timelines ...

Sapiens International Corporation N.V. seeks a Regional Lead for Customer Service Management in London to drive strategic direction and operational excellence of a regional CSM organization, aligned to six pillars and global service standards. You will build a high-performing team and orchestrate cross-functional collaboration ...

Marks & Spencer plc is seeking a Service Design & Transition Manager to lead the design and transition of new and changed services into live support within the D&T Service Management team. You will ensure services are fit for purpose, deliver business value, and are backed by robust … service designs and clear BAU readiness. You will work with practice owners, partners and suppliers to embed SD&T practices, govern end-to-end delivery from design to BAU, and maintain up-to-date service #J-18808-Ljbffr ...

Humankind Global Recruitment is looking for a Head of Service Delivery in London on a hybrid basis. This fixed-term maternity cover will oversee IT service delivery across regions, ensure SLA adherence and strong client satisfaction while guiding a cross-functional team. You will establish service management ...

need to have strong IT Tech Service Transition' experience to apply We're looking for an experienced Service Transition Lead to join a maturing, enterprise level IT Service Transition function within a large, complex and highly regulated organisation. This is a hands on role working across major … technology programmes, ensuring new and changed services are ready, supportable and successfully transitioned into live operation . The role: Lead Service Transition across multiple projects and programmes. Own service acceptance, go-live readiness and handover into support . Work closely with Project/Programme Managers, IT Operations, suppliers ...

state data architecture,ensuring Data Productdata models and asset structures align with enterprise standards. Collaborate with key data leadership roles to ensure enterprise data management requirements are consistently reflected within architecture designs. Maintain enterprise architecture artefacts, design guidance, and review processes, providing support toretainedand delivery teams whileestablishingmetrics, architectural views … product/platform lead, or process owner. Demonstrable experience developing and managing strategic frameworks including roadmaps, standards, lifecycle plans, design guardrails, governance models, and service improvement plans within complex enterprise environments. Strong practical understanding of enterprise technology delivery , including architecture principles, security, service management, operational resilience ...

house Strong technology risk, cyber security and governance experience A practical, hands-on problem-solving mindset This is not an infrastructure-only or service-management role. We are looking for someone who has genuinely operated across the full breadth of technology and can provide leadership across both strategy … delivery. The role You will take overall ownership of technology strategy, service delivery, applications, infrastructure, data, cyber security, supplier management and technology risk. You will also play a central role in shaping the future operating model, improving vendor performance, strengthening internal ownership and building a technology capability that ...

initiatives to leverage data and technology to improve the operational efficiency of our business. The Global IT division is committed to providing certainty of service and technology solutions that just work, ensuring the business is built to outperform.With 110+ colleagues in the Multiplex Global IT division, we have roles … Discretionary annual bonus 8% company contribution pension 25 days annual leave + holiday buy options Single private medical cover employee assistance programme virtual GP service Competitive parental leave flexible benefits from season ticket loans discounted gym memberships cycle to work scheme Professional career development opportunities wealth of learning offerings ...