1,351 to 1,375 of 1,632 Service Management Jobs in the UK

London Stock Exchange Group is seeking a Risk Intelligence Service Manager in London to own and drive end-to-end service management across incident, problem, change and continuity domains. You will lead a 24x7 incident response in a matrix environment, coordinate resilience initiatives and champion continuous service improvement while partnering with technology, risk and business stakeholders to ensure service levels and risk controls are met. #J-18808-Ljbffr ...

operational efficiency. You will work across AI, data, architecture, automation, security and governance, taking ideas from initial concept through to production and ongoing service delivery. Key Responsibilities Develop and shape the organisation's AI strategy, roadmap and architecture. Design secure, scalable and reusable AI solutions and implementation patterns. Identify … services, taking solutions from pilot through to production. Create reusable architectures, frameworks, documentation and implementation guidance. Drive internal AI adoption to improve productivity, knowledge management and operational efficiency. Provide technical leadership across customer engagements, workshops, bids and pre-sales activity. Work closely with Product, Engineering, Security, Data, Operations ...

reduce manual workload and make incident response faster and more effective. What you'll be doing You'll build Python-based automation around incident management, operational runbooks and routine infrastructure tasks. You'll integrate monitoring, infrastructure and ITSM platforms through APIs, helping improve the quality of alerts through better … strong hands-on Python automation skills. You'll also need experience with: Monitoring and observability tools such as Prometheus, Grafana or similar Production incident management and/or on-call environments Automating operational runbooks and repetitive infrastructure processes APIs and systems integration Version-controlled automation and operational tooling Experience ...

SCIDA to join a highly secure, nationally significant programme. This is a specialist position responsible for leading SCIDA activities across a complex secure managed service environment, ensuring security assurance, compliance and operational integrity are maintained across multiple secure platforms and locations. What You'll Be Doing Acting … across production, test and development environments Ensuring compliance with MoD and Government security standards Working closely with customer authorities, suppliers and internal stakeholders Supporting service operations within an ITIL-based environment Driving continuous improvement across security and assurance activities What We're Looking For Proven experience performing SCIDA responsibilities ...

help clients turn complex service challenges into practical improvements that create lasting business value. As a IT Service Management (ITSM) Consultant, you’ll work with clients to analyse problems, uncover opportunities and shape solutions that improve how technology services support their organisations. You’ll take ownership ...

Hampshire. You will join an expanding team responsible for maintenance, installation, troubleshooting and decommissioning of business-critical data centres. The role involves ensuring smooth service delivery, maintaining stakeholder communications, and covering hardware and data centre operations with IT service management responsibilities. #J-18808-Ljbffr ...

support team across the region. You will manage a team of 21, including four Asset class Leads, coordinating with Operations, Technology and IT Service Management to ensure high-quality support for brokers and clients. The role emphasizes hands-on leadership, stakeholder management and people development … fast-paced electronic trading environment, with a focus on service excellence and continuous #J-18808-Ljbffr ...

/7 support team, you'll help ensure the stability, availability, and performance of business-critical applications and infrastructure while contributing to service improvements, project work, testing activities, and operational development. Training & Location For your first six months, you'll complete a structured training programme based in Hemel Hempstead … operating systems. Managing incidents, problems, requests, and changes within an ITIL-aligned environment. Investigating and resolving technical issues, performing root cause analysis, and driving service improvements. Monitoring live services to ensure performance, availability, and resilience. Supporting project delivery, testing, implementation, and release activities. Creating and maintaining technical documentation ...

Customer Experience modules· Demonstrated ability to manage and engage clients effectively· Experience working within a managed services environment· Some experience in an applications management, support or development role· ITIL Foundation certification (preferred)· Strong working knowledge of IT service management practices, SLAs, and ITIL-aligned processes· Proven leadership ...

Customer Experience modules Demonstrated ability to manage and engage clients effectively Experience working within a managed services environment Some experience in an applications management, support or development role ITIL Foundation certification (preferred) Strong working knowledge of IT service management practices, SLAs, and ITIL-aligned processes Proven leadership ...

ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAMAs part of SITA's Heathrow Service Operations (Radio & Cellular) team, you will support the uninterrupted performance of mission-critical radio communications system infrastructure, subscribers and services, plus uninterrupted performance of Heathrow … support and maintenance for RFoF DAS infrastructure, and other related IT equipmentAct as a point of contact for customer support issues, resolving incidents and service requests in line with SLAs. Conduct local fault investigations, perform hardware repairs/replacements, and coordinate with resolver groups as needed. Collaborate with ...

ensure business priorities are clearly understood and delivered in line with enterprise standards. You will work across a collaborative matrix of strategic partners, architecture, service management, product, programme and cyber security colleagues, bringing clarity, pace and pragmatism to complex conversations. What you'll do Build trusted relationships with … issues earlySupport clear communication on delivery status, risks, issues, change and governance requirementsWhat you'll needStrong experience of business partnering stakeholder engagement or relationship management within a technology-led environmentThe ability to translate business needs into clear technology demand, priorities and OutcomesConfidence working with senior stakeholders, influencing decisions ...

cloud services. Define and build the new function, establish priorities and create a strong, inclusive, high-performing culture. Lead multidisciplinary teams spanning engineering, delivery, service management, cyber assurance, quality assurance, product and business management. Deliver complex technology programmes across multiple private and public cloud services while sustaining critical … lead an ambitious cloud delivery programme and ensure coherent, supportable services. Essential experienceLeading an organisation of comparable scale through a transition to a service led operating model, including the full lifecycle from legacy technology to stable operations. Delivering multiple complex, high value programmes in a relevant technology environment, using ...

Investment Banking in London seeks an IT Service Delivery Operational Governance Manager (VP) to drive governance across ITIL practices and regulatory obligations. You will oversee operational resilience, governance reporting and assurance outputs for senior stakeholders while supporting the governance lead. Hybrid working is offered (London city/remote). … role focuses on effective service management governance across complex financial services technology environments with a strong emphasis #J-18808-Ljbffr ...

TerraQuest Solutions Ltd in Birmingham is seeking a Change and Release Manager to join our Service Management team within an ITIL framework. You will deliver end to end release and change management across the business, including the Planning Portal and external services, with daily liaison to delivery ...

ensure business priorities are clearly understood and delivered in line with enterprise standards. You will work across a collaborative matrix of strategic partners, architecture, service management, product, programme and cyber security colleagues, bringing clarity, pace and pragmatism to complex conversations. What you’ll do Build trusted relationships with … clear communication on delivery status, risks, issues, change and governance requirements What you’ll need Strong experience of business partnering stakeholder engagement or relationship management within a technology-led environment The ability to translate business needs into clear technology demand, priorities andOutcomes Confidence working with senior stakeholders, influencing decisions ...

ensure business priorities are clearly understood and delivered in line with enterprise standards. You will work across a collaborative matrix of strategic partners, architecture, service management, product, programme and cyber security colleagues, bringing clarity, pace and pragmatism to complex conversations. What you’ll do Build trusted relationships with … clear communication on delivery status, risks, issues, change and governance requirements What you’ll need Strong experience of business partnering stakeholder engagement or relationship management within a technology-led environment The ability to translate business needs into clear technology demand, priorities and Outcomes Confidence working with senior stakeholders, influencing ...

application issues Delivering system upgrades, releases and configuration changes Working with third-party software providers and internal stakeholders Assisting with application integrations and data management Contributing to continuous improvement initiatives across the applications estate Producing technical documentation and sharing best practice Ensuring systems remain secure, reliable … speak with people who have experience of: Supporting enterprise or line-of-business applications SQL and database querying APIs and systems integration IT Service Management tools (Jira, Helix, ServiceNow or similar) Application configuration and troubleshooting Strong communication skills and a customer-focused approach What's on offer? Excellent ...

Computacenter UK is seeking a Resource Management Business Partner to transform governance of the GPS Resource Management function. You will partner with the UK business to capture demand and deliver resourcing solutions that source the right skills, from the right delivery channel, at the right time. You will … lead, coach and develop a team while aligning with sales, service management and external partners to optimise utilisation and deliver high-quality commercial outcomes for GPS. #J-18808-Ljbffr ...

support. Support Utility Network migration, testing, Go-Live preparation, and post-Go-Live technical support. Provide expertise in Utility Network topology, dirty area management, validation rules, and data quality assurance. Support Branch Versioning, reconcile and post workflows, and editing workflows. GIS Integration & Application Technical Ownership Provide technical ownership … user geodatabases supporting corporate GIS services. Support administration and troubleshooting of traditional versioning and branch versioning models. Advise on geodatabase performance, data integrity, version management, and support considerations. Job Requirements: Proven experience in administering and supporting ArcGIS Enterprise environments. Experience integrating GIS with corporate applications, REST APIs ...

telemetry pipeline that scrapes data from physical infrastructure, the aggregation and storage layer, and the observability surfaces (logs, metrics, and traces) that enable fleet management, incident response, and alerting at scale. You partner daily with Fleet Software, Network Engineering, Data Centre Operations, and customer teams to make fleet health … Mentor junior PMs and raise the bar for PRDs, reviews, and product decisions across the team. What you need 5–8 years in product management, with a track record owning significant areas in observability, infrastructure, or operations-facing products. Demonstrated experience building observability stacks: you have owned a product ...

performant, scalable, and compliant in both cloud (Azure) and hybrid environments. Design modern APIs, integration patterns, and data flows in collaboration with engineers, DevOps, service management, and infrastructure teams. Act as a design authority within Agile delivery teams—supporting sprint planning, technical guidance, and continuous improvement. Produce high … automation, cloud-native design, or digital workflow modernisation. Experience with APIs, REST, integration and data modelling; understanding of middleware, message queues (e.g., Kafka, Service Bus), and ETL/ELT workflows. Experience designing solutions that work with legacy systems, SaaS, and enterprise applications. Certifications such as TOGAF, Azure/ ...

handover activities. What We're Looking For Previous experience in a Project Coordinator, PMO, or Project Manager role. Experience supporting technology, infrastructure, outsourcing, supplier management, or transition projects. Strong organisational skills with the ability to manage multiple workstreams simultaneously. Experience maintaining project plans, governance packs, RAID logs, and status … reporting. Excellent stakeholder management and communication skills. Ability to work effectively across business, technology, and third-party partner teams. Strong attention to detail and proactive problem-solving approach. Desirable Experience Experience supporting supplier exits, contract transitions, or vendor offboarding activities. Retail industry experience. Knowledge of IT service management ...

handover activities. What We're Looking For Previous experience in a Project Coordinator, PMO, or Project Manager role. Experience supporting technology, infrastructure, outsourcing, supplier management, or transition projects. Strong organisational skills with the ability to manage multiple workstreams simultaneously. Experience maintaining project plans, governance packs, RAID logs, and status … reporting. Excellent stakeholder management and communication skills. Ability to work effectively across business, technology, and third-party partner teams. Strong attention to detail and proactive problem-solving approach. Desirable Experience Experience supporting supplier exits, contract transitions, or vendor offboarding activities. Retail industry experience. Knowledge of IT service management ...

other characteristic protected by law. Job Description: We are seeking a Senior Full-Stack Engineer to develop and support an enterprise hardware asset management platform for infrastructure assets. You will build solutions across the full technology stack, working with React, Java, PostgreSQL, workflow automation, CI/CD pipelines … pipelines. Deploy and support applications on containerised platforms. Contribute to architecture, security, performance, monitoring, and operational support. Design integrations and data boundaries with enterprise service management systems. Participate in code reviews, Agile ceremonies, and technical discussions. Use AI-assisted development tools responsibly and ensure all code is reviewed ...