1,326 to 1,350 of 1,632 Service Management Jobs in the UK

expand. Salary & Benefits £60,000 - £90,000 per annum, dependent on experience Leeds (office based) 30 Days Holiday + Bank Holidays (rising with service) + Work Anniversary Day Off Wellbeing Support, Bright Exchange Discounts, Free Onsite Parking & Regular Team Socials Opportunity to shape and build a business-critical function … optimisation, training and managed services to enhance customer outcomes and generate additional revenue. Monitor utilisation, customer satisfaction and project performance, driving continuous improvement across service delivery. Working with the COO and wider SLT to shape the long-term strategy and growth of the Professional Services function. Build the foundations ...

users, resolving hardware, software and connectivity issues quickly to ensure continuous business operations. Log, track and manage all incoming technical issues using the IT service-management system, escalating complex problems when necessary. Set up, configure and maintain vital workplace hardware including laptops, desktops, tablets, printers and scanners. Manage … other related equipment. Proven ability to diagnose basic technical issues and a structured approach to problem-solving in a fast-paced environment. Strong customer service skills with the unique ability to explain technical concepts clearly to non-technical staff. Able to work independently, manage competing priorities and recognise exactly ...

operational resilience, and drive cross-organisational transformation. Key Responsibilities Strategic Leadership: Lead the Digital and Operations function, oversee its budget, sit on the Senior Management Group, and advise the Senior Leadership Team and Board Committees. Digital Strategy & Governance: Own the technology, data, and digital strategy. Provide senior oversight … initiatives (Start Fund, Start Ready, anticipatory action). Provide senior decision support on complex issues including hosting, compliance, safeguarding, and donor requirements. Team Management: Line-manage, coach, and develop a high-performing team of specialists while fostering an inclusive, values-driven culture. Rota Responsibilities: Participate in a weekend ...

Consulting Limited is seeking an IT Service Manager to oversee day-to-day IT operational services, ensuring quality and stability from suppliers. This hybrid role requires managing supplier relationships and service management across the development and delivery life cycles. Candidates should demonstrate strong problem-solving skills ...

technologies (firewalls, IDS/IPS, VPN, segmentation) Familiarity with virtualisation and cloud networking concepts Network monitoring, diagnostic, and analytics tools Understanding of ITIL and service management frameworks Delivery within secure/enterprise/defence environments Desirable: VMware NSX-T deep expertise and certification (or equivalent experience) VCF networking … advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance : All employees at management level and below are eligible for our bonus scheme. Never Stop Learning : Free access to 4,000+ online courses via Coursera and LinkedIn Learning. ...

delighted at all times. You will play a key role firmly establishing Radiant as a specialist cloud provider offering the highest possible quality of service and support. Deliver outstanding customer support: Ensure customers working on cutting‐edge AI technologies receive timely, professional, and high‐quality support at all times … technical support or cloud operations role. Proven experience working with cloud, datacenter, and Linux environments. Strong foundation in Linux system administration. Familiarity with IT service management practices (e.g. ITIL concepts) is desirable. Strong problem‐solving skills and the ability to troubleshoot complex technical issues under pressure. Excellent written ...

Experience working with engineering and delivery leadership to ensure solutions are technically sound and practically deliverable. Strong understanding of security, governance, resilience, operational and service management considerations within solution design. Commercial awareness, including the ability to balance technical outcomes with cost, timescales, risk and delivery constraints. Experience working … your work anniversary in addition to UK bank holidays Electric Vehicle leasing with salary sacrifice Contributed Pension Scheme Death in service cover About UBDS Group At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data ...

programme of change, or across multiple projects. You’ll provide clear ownership of IT deliverables and help ensure solutions meet business requirements and IT service standards. Working with project managers, IT service owners, release managers, delivery teams, suppliers and stakeholders across the business, you’ll define milestones … Experience of leading/driving major/complex IT delivery projects and teams and track record of successful IT project delivery in an IT Service environment. Demonstrable experience of leading and developing multidisciplinary teams through effective coaching, performance management and talent development, creating a collaborative culture that delivers ...

leading consultancy firm in Greater London is seeking a Service Manager to drive efficiency and quality within SAP services. Responsibilities include identifying process improvements, engaging stakeholders, and enhancing service offerings. The ideal candidate will have a strong background in SAP service management, excellent leadership skills ...

What you’ll be doing Own and manage the organisational Change Request and BAU change pipeline, overseeing intake, triage, assessment and prioritisation. Coordinate Change Management Board (CMB) and Change Approval Board (CAB) processes, ensuring appropriate documentation, governance and approvals are in place. Work closely with clinical, operational, corporate … appropriate testing, documentation, training, communications, business readiness and handover activities are completed. Produce regular reporting on pipeline status, backlog health, delivery performance, trends and service performance. Identify and resolve risks, conflicting priorities, dependencies and resource constraints, escalating issues where appropriate. Continuously improve Cora Health’s change processes, governance ...

travel regularly to operational sites across the UK to support implementation activities Experience with systems such as Simpro or other ERP or field service management platforms, data migration, process mapping, software testing, user support, or business systems would be advantageous, although we're equally interested in people with ...

travel regularly to operational sites across the UK to support implementation activities Experience with systems such as Simpro or other ERP or field service management platforms, data migration, process mapping, software testing, user support, or business systems would be advantageous, although we're equally interested in people with ...

complex dependencies. Working knowledge of Agile, Waterfall or hybrid delivery approaches and tools such as Jira and Microsoft Planner. Strong risk, issue,dependencyand stakeholder management, with the confidence to escalationand recommend realistic options. Excellent communication skills, able to articulate plans, progress,risksand decisions clearly. Experience managing budgets, financial tracking ...

Shearman is seeking a Senior ITSM Process Support Analyst to administer IT service management processes, coordinate governance forums and provide MI and insights across the IT organisation. The role balances governance with delivery and works with service owners, vendors and stakeholders to drive compliant, low-risk service ...

responsible for the force’s adoption and use of information and digital technology. The department consists of three core functions as follows: Architecture Management (responsible for identifying and selecting the right technologies for the force) Delivery Management (responsible for delivering and implementing the right technologies for the force … Service Management (responsible for managing and maintaining all live, operational technology for the force) Outline of the role West Midlands Police have completed a large-scale digital transformation programme, and therefore technologies such as Cloud, Artificial Intelligence, Automation and Mobility are no longer visionary - they underpin policing today. ...

achieved before leaving site by delivering a high standard of service. Accurately complete all required documentation, including timesheets, and job reports, using the Companys service management system. Deliver an outstanding level of customer service at all times Adhere to all relevant health and safety procedures and best … nationally recognised and accredited business. Varied and interesting work across multiple client sites and system types. If you are passionate about delivering exceptional service and want to develop your career with a company that values professionalism, teamwork and continuous improvement, we would love to hear from you. Please send ...

across a broad range of enterprise technology, including: Infrastructure architecture and detailed design Data centre architecture Microsoft 365/Office 365 Identity and access management (IAM) Authentication and authorisation Cyber security Cloud architecture Resilience, business continuity and disaster recovery IT architecture methodologies and governance Application development methodologies IT operations … service management and support About You You will be an experienced technical leader with strong analytical and communication skills and the ability to operate effectively across both technical and business environments. You should be able to: Translate business requirements into practical technical solutions. Evaluate new technologies and understand ...

responsible for the force's adoption and use of information and digital technology. The department consists of three core functions as follows: Architecture Management (responsible for identifying and selecting the right technologies for the force) Delivery Management (responsible for delivering and implementing the right technologies for the force … Service Management (responsible for managing and maintaining all live, operational technology for the force) Outline of the role West Midlands Police have completed a large-scale digital transformation programme, and therefore technologies such as Cloud, Artificial Intelligence, Automation and Mobility are no longer visionary – they underpin policing today.The ...

operational health of the Digital team’s products and end user support and project work will cover security and IAM, incident management and resolution and even automation. Requirements: Good, broad IT support and service management experience Experience of operational support, DevOps and/or platform AWS/ ...

opportunity for an experienced transformation consultant who can lead and deliver end-to-end consulting services spanning diagnostics, process assessment, target operating model design, service management, transition planning, performance improvement and digitally enabled transformation. You will combine structured problem-solving with practical execution and bring a clear understanding … supply chain services can be redesigned within a GBS environment to improve cost, control, service quality and scalability. The Senior Manager – Supply Chain GBS Transformation is expected to lead from the front in delivery, manage senior client stakeholders with confidence and help build the proposition through thought leadership, proposal ...

enterprise networking technologies, the ability to resolve complex operational issues, and the capability to work independently with minimal guidance. The role contributes directly to service stability, operational excellence, and infrastructure modernization initiatives while acting as a technical resource for colleagues within the team. This role does not include supervisory … people management accountability. Key ResponsibilitiesNetwork AdministrationAdminister enterprise network infrastructure, including: LAN, WAN, wireless, and data centre networking platformsRouting and switching technologiesSoftware-defined networking and SD-WAN environmentsNetwork access control and identity-aware networking servicesInstall, configure, maintain, and upgrade network infrastructure in accordance with operational standards. Perform routine lifecycle management ...

will translate architectural designs into production-ready integrations across network, security, and ITSM platforms. Key Responsibilities Design and configure core enterprise monitoring and management modules (performance, configuration, application, traffic, and storage suites). Integrate central monitoring platforms with firewall managers, security consoles, and network controllers. Connect monitoring platforms … Service Management (ITSM) tools for automated alerting, ticketing, and reporting. Manage supporting services: Active Directory, patch management, DNS/DHCP, and endpoint security platforms. Produce technical documentation (LLDs, SOPs) and deliver knowledge transfer to support teams. Key Requirements Strong, hands-on experience designing and deploying enterprise monitoring ...

including network topology, identity, governance, and security guardrails Define and implement multi-cloud integration patterns including hybrid connectivity, cross-cloud networking, and unified identity management Produce architecture documentation, solution blueprints, and technical runbooks Lead technical design workshops and engage with stakeholders at all levels Oracle Database Administration Administer … optimise Oracle Database environments (11g, 12c, 19c and above) on-premises and in cloud Manage Oracle Database Service deployments across OracleDB@Azure, OracleDB@AWS, and OracleDB@GCP Perform database performance tuning, patching, backup and recovery, and capacity planning Manage Oracle RAC, Data Guard, and ASM environments Support Oracle Advanced ...

Wiltshire Police is seeking a Lead Developer to shape the future of digital service delivery across the Halo ITSM platform. You will provide technical leadership for low-code service management solutions, automations, integrations and AI-enabled capabilities that improve user experience, operational effectiveness and service performance. ...

operational efficiency. You will work across AI, data, architecture, automation, security and governance, taking ideas from initial concept through to production and ongoing service delivery. Key Responsibilities Develop and shape the organisation's AI strategy, roadmap and architecture. Design secure, scalable and reusable AI solutions and implementation patterns. Identify … services, taking solutions from pilot through to production. Create reusable architectures, frameworks, documentation and implementation guidance. Drive internal AI adoption to improve productivity, knowledge management and operational efficiency. Provide technical leadership across customer engagements, workshops, bids and pre‐sales activity. Work closely with Product, Engineering, Security, Data, Operations ...