201 to 225 of 1,015 ServiceNow Jobs in England

delivery teams. Desirable skills and experience macOS management through Intune. iOS/Android MDM. Azure Virtual Desktop. Windows 365. Microsoft Defender Suite. Endpoint Analytics. ServiceNow integration. Workspace ONE or MobileIron migration. Enterprise Architecture methodologies. What you'll get in return £550 day rate Contract through to 30 November 2027 Hybrid ...

administration knowledge; exposure to data-centre hardware troubleshooting (racking, cabling, power/cooling basics) Comfortable using an ITSM/ticketing tool such as HaloITSM, ServiceNow, Jira Service Management, FreshService or similar Comfortable working independently on a 24x7 shift-based operations environment; must hold a full UK driving licence, live within ...

analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issues Integrate monitoring platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflows Act as a Monitoring & Observability SME within customer delivery teams Support incident response activities ...

Incident Management, Service Management or a similar operational leadership role. Strong understanding of ITIL disciplines including Incident, Problem and Change Management. Experience working with ServiceNow and operational monitoring or event management tools. Broad understanding of enterprise infrastructure, IT services and operational dependencies. Strong stakeholder management and communication skills. Experience operating ...

Incident Management, Service Management or a similar operational leadership role. Strong understanding of ITIL disciplines including Incident, Problem and Change Management. Experience working with ServiceNow and operational monitoring or event management tools. Broad understanding of enterprise infrastructure, IT services and operational dependencies. Strong stakeholder management and communication skills. Experience operating ...

power and cooling fundamentals) Confident running incident and major incident management, with hands-on experience of an ITSM/ticketing tool such as HaloITSM, ServiceNow, Jira Service Management, FreshService or similar Calm, decisive leadership under pressure, with the ability to coach, motivate and hold a shift-based team ...

skills. Strong knowledge and technical understanding of Microsoft 365 and general business IT systems. Experience using an IT service management tool such as ConnectWise, ServiceNow, Remedy or Autotask. Operational understanding of ITIL-aligned service environments, including SLAs, incident management, service request fulfilment and change management. Ability to work collaboratively across ...

delivery experience is an advantage. Experience working within Change and Release Management in a controlled environment, with clear documentation, working instructions and reporting. ServiceNow, ITIL Foundation and agile/waterfall delivery are an advantage. Defence, government or air-gapped environment experience, including secure media handling, is an advantage ...

weekly basis. Desirable: 2–3 years' experience managing an IT Service Desk team. ITIL Foundation v4 certification. Experience using ITSM platforms such as ServiceNow, Ivanti or Jira. Knowledge of workforce planning, call management systems and service desk reporting. Inclusion at XMA At XMA, we believe that diverse perspectives, experiences ...

users. Familiarity with Microsoft 365, Intune, Okta, Zoom, Jamf, Jira and Confluence. Understanding ITIL‐aligned practices (Incident, Change, Problem) and tools such as Jira, ServiceNow or Halo. Strong communication and customer service skills – able to adapt to technical and non‐technical audiences. Awareness of cybersecurity principles, remote support techniques ...

/CD, IT infrastructure, applications and networks, and their impact on service stability, technical debt and risk. Experience using ITSM and DevOps platforms, including ServiceNow/BMC Helix, Jira and observability tools, with a strong understanding of Problem Management capabilities and automation opportunities. Ability to drive continuous improvement, use Service ...

Service Desk or first-line support activities. Knowledge of ITIL principles and service management best practice. Experience using ITSM and operational tools (such as ServiceNow, Jira, Remedy, Zabbix or similar platforms). Education and/or qualifications in Information Technology, Computer Science, Engineering or a related discipline. Desirable: Familiarity with ...

computer science, business, or a related field (not essential — we value hands‐on experience just as highly) Familiarity with ticketing systems (e.g., Jira, ServiceNow, Freshdesk) Interest in construction, plant/equipment hire, or another operational, multi-site business A relevant certification (e.g., ITIL Foundation, CompTIA A+) is a plus ...

Service Continuity qualification, or equivalent practical experience. ITIL certification or strong knowledge of ITIL practices. Familiarity with ISO 22301 and ISO 27001. Experience using ServiceNow or similar ITSM platforms. Experience coordinating cloud, infrastructure and application recovery across external providers. Experience working within the energy, utilities or another regulated sector. Knowledge ...

resolve complex technical issues while maintaining a strong focus on delivering great customer outcomes.You'll have experience using IT service management platforms such as ServiceNow, alongside a good understanding of ITIL-based service management practices. Strong communication and stakeholder management skills are essential, as you'll work closely with teams ...

working knowledge of Microsoft 365 (Entra ID, Exchange, SharePoint, Office package) and Windows/macOS operating systems Familiarity with service desk tools (e.g. ManageEngine, ServiceNow, or similar) is desirable but not essential A good understanding of IT fundamentals such as hardware, software, user account management, and basic networking A willingness ...

priorities and deadlines.Experience working in an IT service delivery or ITSM environment.Desirable:PRINCE2, APM, PMP, CAPM or P3O qualification.ITIL 4 Foundation.Experience with Power BI, ServiceNow, PPM tools or SharePoint.Experience supporting IT Transition, outsourcing or managed service programmes.Experience with Power Automate, VBA, PowerShell or other automation tools.Experience working in regulated, government ...

problem-solving capability Ability to translate technical delivery into business outcomes Desirable: Advanced ITIL or relevant service management certifications Experience with platforms such as ServiceNow and/or Salesforce Experience working in commercially driven service environments Success Measures: SLAs and contractual commitments consistently achieved High service quality with proactive issue ...

Foundation certification or higher. Experience in managed services, outsourced IT or multi-supplier environments, including Service Integration and Management (SIAM). Experience using ServiceNow or equivalent ITSM platforms for service level management, reporting and improvement tracking. Knowledge of ISO/IEC 20000 and improvement methodologies such as Lean, Six Sigma ...

control, CI/CD pipelines, solutions and environment strategies for Power Platform, Azure or AI solutions. Experience integrating with enterprise platforms such as Salesforce, ServiceNow, Jira, Zendesk, SharePoint, Teams, data warehouses, ERP systems or other line-of-business applications. Familiarity with AI-specific risks and controls, such as prompt injection ...

subject matter expert for our curriculum management, timetabling and related administrative systems, across both physical infrastructure and cloud services. You will: Resolve escalated ServiceNow and JIRA calls, getting to the root cause of complex technical issues and implementing clean, well-documented fixes. Monitor system health and respond to alerts, ensuring ...

Teams and audio-visual peripherals Practical knowledge of ITIL-aligned incident, request, problem and change management processes Experience using an IT service management platform (ServiceNow preferred) and maintaining accurate ticket, asset and knowledge records Benefits At Claranet, we go the extra mile with our people—because we believe in building ...

support for all AV and meeting rooms systems, resolving incidents promptly and within agreed SLAs. Log, update and close incidents, requests and changes within ServiceNow, keeping accurate records and clear notes. Escalate complex faults to third-party vendors, manufacturers and/or internal teams, and track them through to resolution. ...

support for all AV and meeting rooms systems, resolving incidents promptly and within agreed SLAs. Log, update and close incidents, requests and changes within ServiceNow, keeping accurate records and clear notes. Escalate complex faults to third-party vendors, manufacturers and/or internal teams, and track them through to resolution. ...

configuration control, ergonomics and aesthetics, user experience and customer perception of your product. You need to set the standards. ITIL processes supported by ServiceNow Awareness of business unit policies and processes. Experience of working in an IT Function or similar Has sound generic, domain and specialist knowledge necessary to perform ...