626 to 650 of 1,011 ServiceNow Jobs in England

area mapping to create a consistency, efficiency, and accurately in our client recommendations Technical Requirements: MS Office Suite, ARCHIBUS/Corrigo/Maximo/ServiceNow WSD, Salesforce CRM Location: On‐site –London, GBR Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing ...

first next-generation CRM. We’re 250+ people, profitable, and growing fast. The world’s biggest logos run on Planhat because Salesforce and ServiceNow can’t deliver fast enough. More specifically, the people who do this well bring: Sales process expertise: you successfully carry revenue responsibility and can craft memorable ...

effort Comfortable building and reading system/data-flow diagrams, and proficient with a GRC/risk platform (e.g., Drata, Vanta, Hyperproof, Archer, OneTrust, ServiceNow GRC, or similar) Experience translating compliance/risk requirements into implementation guidance engineering teams can act on Comfort engaging directly with both engineering teams ...

underlying applications Apply resolutions following the LCH Change Management procedure Report status to relevant business and IT teams Record progress of incident resolution in ServiceNow Follow detailed incident management procedures Monitor ServiceNow for Incidents and Problems Bug fixes and improvements to LCH products Analyze and update system monitoring tools ...

Global Alliance Campaign - ServiceNow - Managed Services & Tax Location: London Other locations: Anywhere in Country Requisition ID: 1755820 At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want … alliance. The priority areas are the most strategic programs for the EY Strategic Alliances and are intended to drive revenue at scale. For ServiceNow, the Global Functional Alliance Relationship Director will focus on EY’s Manage Service and Tax strategy and solutions with ServiceNow, working with EY global and regional ...

Solutions Specialist and play a key role in supporting, enhancing, and governing our Productivity Applications portfolio, with a particular focus on the ServiceNow platform. You will be a key member of the Productivity Applications Team, providing subject matter expertise across ServiceNow products and services. You will take ownership of selected … share knowledge, contribute ideas, and make a meaningful impact. Key responsibilities and duties include: Provide subject matter expertise and product ownership across the ServiceNow platform and associated productivity applications Take ownership of selected products and services within the ServiceNow portfolio, ensuring they continue to meet business requirements and deliver value ...

escalating issues as necessary to maintain momentum and quality Design, code, test, and deliver software leveraging firm-wide frameworks and best practices for the ServiceNow platform Champion and enhance scrum practices to drive continuous improvement across team processes and delivery cadence Drive team adoption of enterprise-authorized AI-assisted engineering … outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices Proven experience as a ServiceNow architect or team lead, with the ability to translate business requirements into scalable technical solutions Active ServiceNow certifications: Certified System Administrator (CSA), Certified Application Developer ...

complex incidents, minimising user disruption Contribute to problem identification, investigation, and root cause analysis Maintain and improve knowledge articles and documentation Identify and support ServiceNow process improvements, including workflows and automation What you’ll bring Extensive experience providing 2nd line support within an IT Service Desk environment and across other … Entra ID, endpoint/device management and core business applications Strong adherence to ITIL processes and IT Service Management practices, including platforms such as ServiceNow Ability to manage competing priorities and work within SLA targets while collaborating in a fast-paced support environment Advanced troubleshooting capability with a strong track ...

Permanent role Location - UK (Remote work) Role Summary: We are seeking an experienced ServiceNow ITOM Consultant to provide expert advisory and consulting services to customers. The role will focus on assessing existing ITOM environments, conducting workshops, identifying improvement opportunities, and providing best-practice recommendations to help customers maximize the value … their ServiceNow investment. Key Responsibilities: Deliver customer-facing consulting engagements focused on ServiceNow IT Operations Management (ITOM). Conduct discovery sessions, technical workshops, maturity assessments, and advisory discussions with customers. Review existing customer environments and provide recommendations aligned with ServiceNow recommended practices. Provide expert guidance across CMDB, Discovery, Service Mapping ...

with infrastructure, engineering and security teams to maintain service stability and adoption Champion ITSM best practice across Incident, Problem, Change and Knowledge Management Utilise ServiceNow and operational reporting to drive measurable improvements Build strong relationships with senior stakeholders across the business Essential Experience Experience leading End User Computing, Desktop Support … regional or international support teams Strong understanding of IT Service Management principles and frameworks Experience with Microsoft 365 operational ownership and service delivery Strong ServiceNow experience Track record of driving service improvement and operational transformation initiatives Experience managing major incidents and executive-level escalations Excellent stakeholder management and communication skills ...

service management, including service desk, problem management, incident response and self-service tooling. Experience working with enterprise platforms and SaaS products, such as ServiceNow, Salesforce and Microsoft 365. Proven ability to shape strategy, work autonomously and influence senior stakeholders across organisational boundaries. Experience working with technology suppliers, contract management … Manchester must be flexible about travel to London. This is not a fully remote role. Desirable: ITIL, ISO 27001, ISO 20000, Azure, AWS, ServiceNow or TOGAF qualifications. #J-18808-Ljbffr ...

obtain or hold UK Government Security Clearance 2+ years’ experience in IT Asset Management or a related role Experience with ITSM management tools (e.g. ServiceNow, ManageEngine, Remedy, Snow/Flexara) Good understanding of SACM (Service Asset and Configuration Management), IT asset lifecycle management (ITAM) and inventory best practices Awareness … communication skills and strong attention to detail Desirable: Managed service experience, exposure to process improvement, ITIL/CMDB knowledge, and relevant certifications (ITIL 4, ServiceNow). This role is ideal for someone looking to develop their SACM expertise in a structured, supportive environment while making a tangible impact on compliance ...

supplier operating models. Establish clear ownership for incidents, service requests, problems, changes, knowledge, and service performance. Define end-to-end operational data flows across ServiceNow/ITSM platforms, CMDB, monitoring and event management tools, IAM platforms, endpoint management solutions, security platforms, cloud environments, and business applications. Design service integrations that … accountability frameworks, and service ownership. Strong understanding of operational data flows, service integration, governance, and end-to-end service observability. Hands-on experience with ServiceNow, CMDB, monitoring tools, IAM, endpoint management, and cloud support models. Excellent stakeholder management and communication skills, with the ability to work effectively across internal teams ...

system reliability monitoring using Datadog, and resolve complex production incidents. Operational Excellence: Provide technical support for global clients, handle incidents and task tracking using ServiceNow, Jira, and Confluence, and update operational runbooks. Ensure security policies are followed and test production fixes for customer satisfaction Ensure all applicable security policies … Workflows: Experience with Datadog (or similar monitoring tools) and workflow orchestration platforms like Apache Airflow. Operations: Experience working with ITSM and task tracking tools (ServiceNow, Jira, Confluence), with comfort working in shift-based models supporting global teams. Proficiency inUnix/Linuxadministration Proof of right to work in the UK Ability ...

system reliability monitoring using Datadog, and resolve complex production incidents. Operational Excellence: Provide technical support for global clients, handle incidents and task tracking using ServiceNow, Jira, and Confluence, and update operational runbooks. Ensure security policies are followed and test production fixes for customer satisfaction Ensure all applicable security policies … Workflows: Experience with Datadog (or similar monitoring tools) and workflow orchestration platforms like Apache Airflow. Operations: Experience working with ITSM and task tracking tools (ServiceNow, Jira, Confluence), with comfort working in shift-based models supporting global teams. Proficiency inUnix/Linuxadministration Proof of right to work in the UK Ability ...

configure system reliability monitoring using Datadog, and resolve complex production incidents.Operational Excellence: Provide technical support for global clients, handle incidents and task tracking using ServiceNow, Jira, and Confluence, and update operational runbooks.Ensure security policies are followed and test production fixes for customer satisfactionEnsure all applicable security policies and processes … .Monitoring & Workflows: Experience with Datadog (or similar monitoring tools) and workflow orchestration platforms like Apache Airflow.Operations: Experience working with ITSM and task tracking tools (ServiceNow, Jira, Confluence), with comfort working in shift-based models supporting global teams.Proficiency in Unix/Linux administrationProof of right to work in the UKAbility ...

toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost … scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #J-18808-Ljbffr ...

market clients across both public and private sectors. The Technical Operations team is integral to our ITIL aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service—engineered for speed, consistency, and technical excellence through systemised quality control and accessible, authoritative knowledge. … group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service ...

mattersmost . Connect to your opportunity The Technical Delivery Manager is accountable for end-to-end technical delivery and ongoing service health of assigned ServiceNow IRM and SecOps products. The role translates business, risk, compliance, privacy, resilience and security priorities into executable plans and connects product, architecture, engineering, QA, release … risk. Coordinate distributed teams and vendors, including deliverables, resource plans, forecasts, budgets and acceptance. People Leadership and Knowledge Management Mentor team members in ServiceNow, IRM/SecOps processes, technical delivery, communication and client service. Delegate work with clear outcomes and follow through to completion or resolution. Maintain reusable standards, playbooks ...

Functional Consultant – ServiceNow IRM and SecOps Solution London, United Kingdom | Posted on 22/10/2025 We provide end-to-end IT solutions and services including Applications services, Data & Analytics services, AI/ML Technologies and Professional services in the UK and EU market. Job Description Key Responsibilities Lead … requirements gathering, process design, and configuration/customization of the ServiceNow IRM (Integrated Risk Management) platform. Act as the primary ServiceNow IRM Business Analyst in engagements, ensuring successful delivery of platform solutions. Create high-level and low-level technical design documents and contribute to architecture discussions and deployment planning. Demonstrate ...

searching for a skilled ServiceNow Architect with a profound grasp of the TelCo sector to design solutions for CSM Module and build solutions for 3rd party interfaces with ServiceNow. You will be responsible for the overall design of the application and mapping client business requirements from the project team … systems/technical requirements. Provides expertise in technical knowledge, methodology and framework, data integration and data flows, ServiceNow Architecture, and software development and coding. Participate in process flow analysis and process redesign along with the Project Required Skills 7+ years' experience with ServiceNow Implementation 6+ years of ServiceNow experience ...

programme, and establishing prevention, detection and response capabilities to cyber-attacks. The Role We're looking for an experienced Software Asset Manager with strong ServiceNow Configuration Management and CMDB expertise to establish, govern, and continuously improve our configuration management capability. You'll play a key role in building and maintaining … across the business to maximise the value of ServiceNow. Define and implement Configuration Management policies, processes, and governance frameworks. Build, maintain, and enhance the ServiceNow CMDB, including data models, Discovery, and Identification & Reconciliation rules. Deliver Service Mapping and CSDM initiatives, ensuring accurate service and infrastructure relationships. Monitor and improve CMDB ...

ServiceNow Test Lead London or Corsham/Hybrid £515 per day inside ir35 Active SC clearance We are looking for an experienced ServiceNow Test Lead to join a major technology delivery programme, taking responsibility for the planning, management and delivery of testing activities across multiple environments. This is an excellent … opportunity for a technically strong Test Lead with experience in ServiceNow test automation and performance testing. Key Responsibilities: Develop and implement a Test Automation Framework for the ServiceNow platform. Define automation strategies and testing objectives with key stakeholders and delivery partners. Design and execute performance baseline, load and stress testing. ...

ServiceNow Test Lead London or Corsham/Hybrid £515 per day inside ir35 Active SC clearance We are looking for an experienced ServiceNow Test Lead to join a major technology delivery programme, taking responsibility for the planning, management and delivery of testing activities across multiple environments. This is an excellent … opportunity for a technically strong Test Lead with experience in ServiceNow test automation and performance testing. Key Responsibilities: Develop and implement a Test Automation Framework for the ServiceNow platform. Define automation strategies and testing objectives with key stakeholders and delivery partners. Design and execute performance baseline, load and stress testing. ...

reliable, secure data centre services and works within governance and regulatory frameworks. The engineer leads incidents, maintains asset/configuration records in Nlyte and ServiceNow, coordinates changes, and collaborates with networks, storage, facilities, and vendors to ensure availability and compliance. #J-18808-Ljbffr ...