Manager, Commercial Operations & Governance
- Location
- Staines-upon-Thames, England, United Kingdom
integrity and mitigate operational risk. Deliver Executive Visibility: Architect and oversee the delivery of weekly leadership reporting and real-time dashboards in Tableau and ServiceNow, translating complex customer data into actionable trend recommendations for senior stakeholders. Lead and Scale Team Capabilities: Directly manage and coach a dedicated team of CSAT … across CapEx and subscription workflows. Strategic Governance & Analytical Frameworks: Deep expertise in operational process design, data governance, and lifecycle management within enterprise ecosystems like ServiceNow and Tableau. Strategic Planning & CSAT Transformation: Strong capability to design end-to-end strategic planning frameworks and operational governance models that restructure, mature, and elevate ...