hands-on involvement in infrastructure maintenance, procurement, and Agile-driven IT projects. Key Responsibilities User Support: Deliver desk-side help desk support, resolve tickets (ServiceNow), and create end-user training materials. Systems & Infrastructure: Maintain PCs, servers, networks (LAN/WAN), Active Directory, backups, and air-gapped systems. Compliance & Procurement … infrastructure administration. Education: Bachelor's degree in Computer Science, IT, or equivalent experience. Technical Skills: Windows OS, Active Directory, MS Office, ITSM tools (ServiceNow), hardware repair, and basic networking/security. Core Traits: Strong troubleshooting, customer service mindset, clear communication, and process compliance. Randstad Technologies Ltd is a leading specialist ...