476 to 500 of 777 Remote Service Delivery Jobs

Client] is seeking a Service Desk Manager to lead a busy two-location operation in a major international professional services organisation. This hybrid role combines people leadership with service-delivery governance, focused on maintaining strong performance across a growing support function. You will coach analysts, manage rotas … oversee ticket queues and escalations, monitor SLAs and KPIs, and drive process improvements while maintaining high service standards in a changing environment. #J-18808-Ljbffr ...

shaping how support is delivered to a growing customer base. You will be responsible for improving processes and ensuring a consistently high standard of service across a complex technical environment. The role We are looking for a hands-on leader who thrives on bringing structure to busy operations, developing … previous experience leading a technical support team, who enjoys creating structure, improving processes, and developing high-performing teams. You will be passionate about delivering service, managing technical challenges, and driving operational excellence within a growing SaaS business. Previous experience leading a technical support or service desk team couple ...

HCLTech is seeking a seasoned Service Delivery Manager for London, with hybrid work at client site. The role requires extensive Information Security leadership, overseeing CSFC Operations and a 100+ member team to meet SLAs across multiple customers. Minimum qualifications include CISSP/CISA/CISM and at least ...

join Hyde as our Technical Manager - Renewable Heating & Solar PV? We're looking for a technically minded and customer-focused professional to lead the delivery and performance of Hyde's renewable heating, Solar PV and non-gas domestic energy systems across our homes. This is not a hands … background in areas such as renewable energy, heat pumps, Solar PV, electrical services, building services, housing maintenance, compliance, technical support, asset management or service delivery. This is an exciting opportunity to play a key role in supporting Hyde's sustainability ambitions while ensuring residents receive an excellent service ...

contact. Develop and implement strategic account plans that align with client goals and business growth objectives. Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction. Lead contract negotiations and close agreements to maximise profitability while meeting client‐specific business and IT requirements. Monitor industry … account budgets, ensuring financial targets are achieved. Act as an advocate for clients, ensuring their needs and feedback are communicated internally. Oversee successful project delivery with a focus on quality and efficiency. Serve as an escalation point for high‐severity issues, ensuring swift and effective resolutions. Strong communication skills ...

consultancy seeking an IT Controls Tester to work for our global systems integrator client, to support our client's Group Digital function within a delivery-focused financial controls programme. You’ll play a key role in executing IT General Controls (ITGC) testing across a defined portfolio of finance-related … client site in London as required. This is an excellent opportunity for an experienced IT audit or controls professional who enjoys hands-on delivery, strong stakeholder engagement, and working within a structured governance environment. About the Role We are seeking an IT Controls Tester to plan, execute, and document ...

successful in the use of their Gartner subscription Deliver value to decision makers and drive Gartner growth by working as part of a service team where responsibilities can include: Introducing Gartner services and capabilities to prospective & new clients, account management or connecting clients with the Gartner expert community. Identify … client priorities and understand how to align Gartner's resources to provide best in class service that enables clients to achieve their priorities and maximize the return of investment on their Gartner membership Collaborate with internal Gartner stakeholders to drive service delivery & business results, share best practices ...

West Midlands | £60,000-£70,000 + car allowance or company car | MSP We’re working with an established Managed Service Provider looking to appoint an experienced Solutions Architect to strengthen its Pre-Sales and technical architecture capability. This isn’t simply a traditional Pre-Sales role. Alongside working … strong breadth of technical knowledge and the confidence to challenge a design when something doesn’t look right. The Role Working closely with Sales, Service Delivery and Technical/Engineering teams, you’ll translate customer requirements into secure, scalable and commercially viable technical solutions , supporting engagements from initial ...

Support Manager London | Hybrid Working 12-Month FTC The Opportunity An exciting opportunity has arisen for an experienced Application Support Manager to lead the delivery of application support services within a complex enterprise technology environment. This role is responsible for the leadership of a multidisciplinary team delivering … Line Application Support, ensuring the stability, availability, and performance of business-critical systems. You’ll play a key role in managing service performance, driving operational improvements, overseeing major incidents, and working closely with technical and business stakeholders to ensure a high-quality support service. Key Responsibilities Lead and develop ...

meaningful insight across the organisation. Working closely with stakeholders, business analysts and data engineers, you'll transform trusted data into actionable intelligence that supports service delivery, performance improvement and informed decision-making. Business Intelligence Analyst - Key Responsibilities Design, develop and enhance Power BI reports, dashboards and analytical solutions. … clear technical documentation and user guidance. Deliver stakeholder engagement, training and support to encourage adoption. Identify opportunities to improve reporting processes and increase self-service analytics capability. About You- Essential Skills & Experience: Strong experience developing Power BI reports and dashboards. Good knowledge of DAX and Power BI data modelling. ...

Business Analyst to provideBA services to support AJ Bell with its growth and cost targets. This role will work withstakeholders to ensure the successful delivery of continuous improvements, new products & functionality. They will implement change across the department in support of strategic goals and ways of working. Job Responsibilities … solutions using standards, methods and techniques as required. You'll maintain links with colleagues within related disciplines such as business operations, software engineering and service delivery functions and support the deployment of business and technical changes; Facilitating stakeholder meetings and workshops, and presenting findings and actions both verbally ...

platforms such as ResourceLink/HCM Air or Eploy before, you will be confident in your ability to learn them quickly. You are organised, delivery‐focused and comfortable managing multiple priorities. You think about the employee and user experience when making changes, and take pride in delivering high‐quality … Automate, or a similar workflow automation tool, to support process automation and workflow improvement. Experience producing reports and dashboards, working with data to support service delivery and decision‐making, with good attention to data quality and integrity. Confidence working with systems, data and digital tools, with strong attention ...

have a small group of select clients who you will develop a close working relationship with. This is an opportunity to move beyond internal delivery and into a position where your insight, credibility, and relationships directly shape client outcomes and business growth. As a Consultant, you will play … network and reputation within accountancy and finance Client Onboarding & Collaboration Ensure a smooth handover and onboarding for new clients Work closely with project and service delivery teams to meet sector-specific requirements Maintain accurate CRM and pipeline records and contribute positively to team culture This role blends commercial ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

skills matrices Experience creating internal training materials, toolkits or learning resources Demonstrable experience of using AI or digital technology to improve processes, productivity or service delivery Strong stakeholder management skills and the confidence to work with line managers and senior leaders Strong project management, organisational, analytical and communication … days' annual leave, with the option to purchase a further five (subject to eligibility) Healthcare cash plan from day one 2x death in service benefit from day one Free car parking Company sick pay on completion of your probation period Some flexibility to work from home following successful onboarding ...

skills matrices Experience creating internal training materials, toolkits or learning resources Demonstrable experience of using AI or digital technology to improve processes, productivity or service delivery Strong stakeholder management skills and the confidence to work with line managers and senior leaders Strong project management, organisational, analytical and communication … days' annual leave, with the option to purchase a further five (subject to eligibility) Healthcare cash plan from day one 2x death in service benefit from day one Store discount Free car parking Company sick pay on completion of your probation period Some flexibility to work from home following ...

supporting a high-profile defence client in recruiting Technical Service Manager. This is an initial 9 month contract to start from end of September, with the below requirements: Start date - End of September/start of October Outside IR35 £500 - £550 p/d outside IR35 Hybrid working … Cloud Platforms/Projects & Defence experience Clearance - UKSV DV Candidates are required to be Sole British Nationals due to engagement requirements As a Technical Service Manager you will play a key part within an organisation, responsible for overseeing the technical services team and ensuring that the company's technical ...

Engineering and procurement audiences, including a sceptical or hostile one. Technical literacy, fluency and versatility, not depth Advanced user in Claude, Copilot, etc. Software delivery experience in any role, preferably a Developer, Lead, Architect or a Delivery Lead. Understands SDD and agentic development. Can critically assess AI outputs … person in an internal conversation and the most commercially fluent one. Nice to have Experience positioning fixed-price, pod-based, outcome-based or managed-service delivery models, including handling the “if it’s AI-powered, why does it still take months?” objection. Discovery or requirements workshop facilitation ...

Citrix DaaS and virtualization exposure. You will also include PowerShell scripting, automation, and strong customer-facing communication as you work with AMs, PMs and Service Delivery to drive resolutions and #J-18808-Ljbffr ...

working sessions Produce high-quality recommendations, presentations and project deliverables Support change management and senior stakeholder engagement Improve business processes, organisational structures and service delivery Contribute to ERP and Finance-system transformation programmes Build trusted relationships with senior client stakeholders Identify additional opportunities within existing client accounts Support ...

client portfolio, targeting new federal government agencies outside of the Defense while deepening existing relationships. Operational Excellence: Maintain and enhance operational efficiency, ensuring that service delivery meets and exceeds client expectations. Financial Oversight: Oversee financial performance, including budgeting, forecasting, and cost optimization, ensuring sustained profitability. Compliance and Governance ...

across programmes, visualise and interpret complex data, and make data-informed decisions. Identifying opportunities for innovation and continuous improvement, proactively developing solutions that enhance service delivery and client outcomes. This list is not exhaustive, so please get in touch by emailing PeopleTeam@galbraithgroup.com to request a full ...

Consulting EMEA, this role sits at the intersection of technology, revenue, and customer success. You’ll partner with Account Executives, Customer Success Managers, and Service Delivery to solve complex identity challenges for enterprise customers, leading efforts from the discovery and solution design through to evaluation for prospects ...

Manager in London on a hybrid basis. The role focuses on end-to-end visibility of IT services to support incident, problem, change and service improvement practices. Responsibilities include defining strategy, delivering scalable observability solutions, proactive monitoring and real-time insights to drive service improvement and cost efficiency. … Strong collaboration with Service Delivery, Eng. #J-18808-Ljbffr ...

A leading cybersecurity firm is seeking a Cyber Security Analyst in High Wycombe, UK, to support clients with services like Digital Risk Protection and Brand Management. Responsibilities include client onboarding, relationship management, and performance reporting. ...