ITIL Service Manager Jobs in England

ITIL Service Manager
UK > England

The median ITIL Service Manager salary in England is £58,750 per year, according to job vacancies posted during the 6 months leading to 13 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 Jun 2025
Same period 2024 Same period 2023
Rank 683 854 876
Rank change year-on-year +171 +22 +247
Permanent jobs requiring an ITIL Service Manager 8 10 19
As % of all permanent jobs advertised in England 0.016% 0.010% 0.023%
As % of the Job Titles category 0.018% 0.011% 0.025%
Number of salaries quoted 2 10 13
10th Percentile £48,375 £56,800 £52,100
25th Percentile £51,563 £57,000 £60,000
Median annual salary (50th Percentile) £58,750 £61,000 £67,500
Median % change year-on-year -3.69% -9.63% +3.85%
75th Percentile £66,563 £77,500 £80,000
90th Percentile £70,125 £80,000 £108,500
UK median annual salary £58,750 £57,000 £67,500
% change year-on-year +3.07% -15.56% +3.85%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,586 90,433 74,853
% of permanent jobs with a recognized job title 90.60% 94.62% 91.20%
Number of salaries quoted 23,770 65,916 49,359
10th Percentile £28,500 £28,500 £32,500
25th Percentile £40,000 £38,500 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,567
Median % change year-on-year +4.76% -13.32% +0.95%
75th Percentile £74,014 £70,000 £81,250
90th Percentile £96,250 £90,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

ITIL Service Manager
Job Vacancy Trend in England

Job postings that featured ITIL Service Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL Service Manager in England

ITIL Service Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL Service Manager in England.

Salary trend for ITIL Service Manager in England

ITIL Service Manager
Salary Histogram in England

Salary distribution for jobs citing ITIL Service Manager in England over the 6 months to 13 June 2025.

Salary histogram for ITIL Service Manager in England

ITIL Service Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Service Manager within the England region over the 6 months to 13 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +104 7 £70,000 +22.81%
Midlands - 1 £47,500 -
West Midlands - 1 £47,500 -
ITIL Service Manager
UK

ITIL Service Manager Skill Set
Top 29 Co-occurring Skills and Capabilities in England

For the 6 months to 13 June 2025, ITIL Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring ITIL Service Manager in the job title.

1 8 (100.00%) ITIL
2 7 (87.50%) ITSM
3 6 (75.00%) Management Information System
3 6 (75.00%) Service Management
3 6 (75.00%) Foreign Exchange (FX)
3 6 (75.00%) Data Modelling
3 6 (75.00%) ServiceNow
3 6 (75.00%) CMDB
4 1 (12.50%) Agile
4 1 (12.50%) Incident Management
4 1 (12.50%) Service Delivery
4 1 (12.50%) Cisco
4 1 (12.50%) Microsoft
4 1 (12.50%) Active Directory
4 1 (12.50%) Windows
4 1 (12.50%) Collaborative Culture
4 1 (12.50%) Azure
4 1 (12.50%) AWS
4 1 (12.50%) Continuous Improvement
4 1 (12.50%) Root Cause Analysis
4 1 (12.50%) DevOps
4 1 (12.50%) Analytical Skills
4 1 (12.50%) People Management
4 1 (12.50%) Strategic Thinking
4 1 (12.50%) Customer-Centricity
4 1 (12.50%) Problem-Solving
4 1 (12.50%) Social Skills
4 1 (12.50%) Inclusion and Diversity
4 1 (12.50%) Customer Service

ITIL Service Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (12.50%) AWS
1 1 (12.50%) Azure
General
1 1 (12.50%) Analytical Skills
1 1 (12.50%) Inclusion and Diversity
1 1 (12.50%) Social Skills
Miscellaneous
1 6 (75.00%) CMDB
1 6 (75.00%) Foreign Exchange (FX)
1 6 (75.00%) Management Information System
Operating Systems
1 1 (12.50%) Windows
Processes & Methodologies
1 8 (100.00%) ITIL
2 7 (87.50%) ITSM
3 6 (75.00%) Data Modelling
3 6 (75.00%) Service Management
4 1 (12.50%) Agile
4 1 (12.50%) Collaborative Culture
4 1 (12.50%) Continuous Improvement
4 1 (12.50%) Customer Service
4 1 (12.50%) Customer-Centricity
4 1 (12.50%) DevOps
4 1 (12.50%) Incident Management
4 1 (12.50%) People Management
4 1 (12.50%) Problem-Solving
4 1 (12.50%) Root Cause Analysis
4 1 (12.50%) Service Delivery
4 1 (12.50%) Strategic Thinking
System Software
1 1 (12.50%) Active Directory
Vendors
1 6 (75.00%) ServiceNow
2 1 (12.50%) Cisco
2 1 (12.50%) Microsoft