ITIL Service Manager Jobs in England

ITIL Service Manager
UK > England

The median ITIL Service Manager salary in England is £70,000 per year, according to job vacancies posted during the 6 months leading to 9 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
9 Jun 2025
Same period 2024 Same period 2023
Rank 679 852 853
Rank change year-on-year +173 +1 +262
Permanent jobs requiring an ITIL Service Manager 9 10 20
As % of all permanent jobs advertised in England 0.018% 0.011% 0.024%
As % of the Job Titles category 0.020% 0.011% 0.026%
Number of salaries quoted 3 10 14
10th Percentile £50,500 £56,800 £52,775
25th Percentile £56,875 £57,000 £60,000
Median annual salary (50th Percentile) £70,000 £61,000 £68,750
Median % change year-on-year +14.75% -11.27% +5.77%
75th Percentile £72,500 £77,500 £78,750
90th Percentile - £80,000 £105,250
UK median annual salary £70,000 £57,000 £67,500
% change year-on-year +22.81% -15.56% +3.85%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,933 88,937 75,649
% of permanent jobs with a recognized job title 90.71% 94.74% 91.24%
Number of salaries quoted 23,973 65,012 49,629
10th Percentile £28,750 £28,500 £32,750
25th Percentile £40,000 £38,402 £45,000
Median annual salary (50th Percentile) £55,000 £52,500 £60,331
Median % change year-on-year +4.76% -12.98% +0.55%
75th Percentile £73,750 £70,250 £81,250
90th Percentile £96,000 £90,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

ITIL Service Manager
Job Vacancy Trend in England

Job postings that featured ITIL Service Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL Service Manager in England

ITIL Service Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL Service Manager in England.

Salary trend for ITIL Service Manager in England

ITIL Service Manager
Salary Histogram in England

Salary distribution for jobs citing ITIL Service Manager in England over the 6 months to 9 June 2025.

Salary histogram for ITIL Service Manager in England

ITIL Service Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Service Manager within the England region over the 6 months to 9 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +121 8 £70,000 +22.81%
Midlands - 1 £47,500 -
West Midlands - 1 £47,500 -
ITIL Service Manager
UK

ITIL Service Manager Skill Set
Top 29 Co-occurring Skills and Capabilities in England

For the 6 months to 9 June 2025, ITIL Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring ITIL Service Manager in the job title.

1 9 (100.00%) ITIL
2 7 (77.78%) ITSM
3 6 (66.67%) Management Information System
3 6 (66.67%) Service Management
3 6 (66.67%) Foreign Exchange (FX)
3 6 (66.67%) Data Modelling
3 6 (66.67%) CMDB
3 6 (66.67%) ServiceNow
4 2 (22.22%) Customer Service
4 2 (22.22%) Strategic Thinking
5 1 (11.11%) Customer-Centricity
5 1 (11.11%) Problem-Solving
5 1 (11.11%) Social Skills
5 1 (11.11%) Inclusion and Diversity
5 1 (11.11%) Collaborative Culture
5 1 (11.11%) DevOps
5 1 (11.11%) Analytical Skills
5 1 (11.11%) People Management
5 1 (11.11%) Azure
5 1 (11.11%) AWS
5 1 (11.11%) Continuous Improvement
5 1 (11.11%) Root Cause Analysis
5 1 (11.11%) Agile
5 1 (11.11%) Incident Management
5 1 (11.11%) Service Delivery
5 1 (11.11%) Cisco
5 1 (11.11%) Microsoft
5 1 (11.11%) Active Directory
5 1 (11.11%) Windows

ITIL Service Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (11.11%) AWS
1 1 (11.11%) Azure
General
1 1 (11.11%) Analytical Skills
1 1 (11.11%) Inclusion and Diversity
1 1 (11.11%) Social Skills
Miscellaneous
1 6 (66.67%) CMDB
1 6 (66.67%) Foreign Exchange (FX)
1 6 (66.67%) Management Information System
Operating Systems
1 1 (11.11%) Windows
Processes & Methodologies
1 9 (100.00%) ITIL
2 7 (77.78%) ITSM
3 6 (66.67%) Data Modelling
3 6 (66.67%) Service Management
4 2 (22.22%) Customer Service
4 2 (22.22%) Strategic Thinking
5 1 (11.11%) Agile
5 1 (11.11%) Collaborative Culture
5 1 (11.11%) Continuous Improvement
5 1 (11.11%) Customer-Centricity
5 1 (11.11%) DevOps
5 1 (11.11%) Incident Management
5 1 (11.11%) People Management
5 1 (11.11%) Problem-Solving
5 1 (11.11%) Root Cause Analysis
5 1 (11.11%) Service Delivery
System Software
1 1 (11.11%) Active Directory
Vendors
1 6 (66.67%) ServiceNow
2 1 (11.11%) Cisco
2 1 (11.11%) Microsoft