Freshdesk Job Trends in the Midlands

Freshdesk
England > Midlands

The table below provides summary statistics for permanent job vacancies advertised in the Midlands requiring knowledge or experience of Freshdesk products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Freshdesk over the 6 months leading up to 2 January 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within Freshdesk, Inc.

6 months to
2 Jan 2026
Same period 2025 Same period 2024
Rank 216 - 219
Rank change year-on-year - - -
Permanent jobs citing Freshdesk 7 0 1
As % of all permanent jobs in the Midlands 0.090% - 0.020%
As % of the Vendors category 0.34% - 0.046%
Number of salaries quoted 7 0 1
10th Percentile £27,600 - -
25th Percentile £28,500 - £32,750
Median annual salary (50th Percentile) £29,000 - £33,500
75th Percentile £33,750 - £34,250
90th Percentile - - -
England median annual salary £31,500 £30,000 £30,000
% change year-on-year +5.00% - -4.76%

All Vendors
Midlands

Freshdesk falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring knowledge or experience of all vendor products and services in the Midlands.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 2,036 2,506 2,182
As % of all permanent jobs advertised in the Midlands 26.06% 37.83% 43.19%
Number of salaries quoted 1,240 1,197 1,825
10th Percentile £28,000 £30,500 £26,500
25th Percentile £32,125 £36,995 £32,140
Median annual salary (50th Percentile) £49,000 £50,000 £47,500
Median % change year-on-year -2.00% +5.26% -5.00%
75th Percentile £65,000 £63,750 £62,500
90th Percentile £77,500 £77,500 £75,000
England median annual salary £51,500 £57,500 £55,000
% change year-on-year -10.43% +4.55% -4.35%

Freshdesk
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings citing Freshdesk relative to all permanent IT jobs advertised in the Midlands.

Freshdesk job vacancy trend in the Midlands

Freshdesk
Salary Trend in the Midlands

Salary distribution trend for jobs in the Midlands citing Freshdesk.

Salary distribution trend for jobs in the Midlands citing Freshdesk

Freshdesk
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Freshdesk within the Midlands region over the 6 months to 2 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands - 7 £29,000 - 1
Freshdesk
England

Freshdesk
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (14.29%) SharePoint
Cloud Services
1 4 (57.14%) Microsoft 365
2 3 (42.86%) Azure
2 3 (42.86%) Entra ID
Communications & Networking
1 3 (42.86%) DHCP
1 3 (42.86%) DNS
1 3 (42.86%) TCP/IP
2 1 (14.29%) IP Telephony
2 1 (14.29%) Remote Desktop
General
1 4 (57.14%) Automotive
2 3 (42.86%) Social Skills
3 1 (14.29%) Retail
Job Titles
1 7 (100.00%) IT Support
2 3 (42.86%) 1st/2nd Line Support
2 3 (42.86%) 1st/2nd Line Support Engineer
2 3 (42.86%) 2nd Line Engineer
2 3 (42.86%) 2nd Line Support
2 3 (42.86%) 2nd Line Support Engineer
2 3 (42.86%) IT Engineer
2 3 (42.86%) IT Support Engineer
2 3 (42.86%) IT Support Technician
2 3 (42.86%) IT Technician
2 3 (42.86%) Support Engineer
2 3 (42.86%) Support Technician
3 1 (14.29%) Analyst
3 1 (14.29%) IT Analyst
3 1 (14.29%) IT Support Analyst
3 1 (14.29%) Support Analyst
Miscellaneous
1 3 (42.86%) Onboarding
Operating Systems
1 3 (42.86%) Windows
1 3 (42.86%) Windows 10
Processes & Methodologies
1 6 (85.71%) Problem-Solving
2 4 (57.14%) ITSM
3 3 (42.86%) Customer Service
3 3 (42.86%) Data Protection
3 3 (42.86%) Digital Innovation
4 1 (14.29%) Service Management
System Software
1 3 (42.86%) Active Directory
Systems Management
1 3 (42.86%) Microsoft Intune
Vendors
1 4 (57.14%) Microsoft
2 3 (42.86%) ServiceNow