Period
to 8 December 2021

The median annual salary for an IT Support Analyst was £25,000 in advertised job vacancies in the Midlands during the 6 months to 8 December 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
England > Midlands
6 months to
8 Dec 2021
Same period 2020 Same period 2019
Rank 250 201 287
Rank change year-on-year -49 +86 +16
Permanent jobs requiring an IT Support Analyst 77 29 54
As % of all permanent jobs advertised in the Midlands 0.72% 0.60% 0.48%
As % of the Job Titles category 0.77% 0.63% 0.50%
Number of salaries quoted 72 29 53
10th Percentile £20,500 £19,850 £20,050
25th Percentile £23,688 £22,250 £21,000
Median annual salary (50th Percentile) £25,000 £25,000 £25,000
75th Percentile £30,250 £29,500 £27,500
90th Percentile £34,875 £35,300 £29,500
England median annual salary £28,500 £27,500 £27,000
% change year-on-year +3.64% +1.85% -1.82%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Midlands
Permanent vacancies in the Midlands with a recognized job title 9,950 4,585 10,749
% of permanent IT jobs with a recognized job title 93.13% 95.42% 96.46%
Number of salaries quoted 7,467 3,772 9,034
10th Percentile £27,500 £27,500 £26,000
25th Percentile £36,250 £35,000 £32,500
Median annual salary (50th Percentile) £50,000 £45,000 £45,000
Median % change year-on-year +11.11% - +5.88%
75th Percentile £62,500 £57,500 £56,250
90th Percentile £77,500 £68,607 £70,000
England median annual salary £57,500 £55,000 £52,500
% change year-on-year +4.55% +4.76% +5.00%

IT Support Analyst
Job Vacancy Trend in the Midlands

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for IT Support Analyst in the Midlands

IT Support Analyst
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing IT Support Analyst in the Midlands.

Salary trend for IT Support Analyst in the Midlands

IT Support Analyst
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Analyst in the Midlands over the 6 months to 8 December 2021.

Salary histogram for IT Support Analyst in the Midlands

IT Support Analyst
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the Midlands region over the 6 months to 8 December 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands -68 43 £27,000 +8.00% 10
East Midlands -41 34 £25,000 - 8
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the Midlands

For the 6 months to 8 December 2021, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Analyst in the job title.

1 45 (58.44%) Windows
2 40 (51.95%) Active Directory
3 37 (48.05%) Microsoft 365
4 33 (42.86%) Microsoft Office
5 31 (40.26%) Windows Server
6 29 (37.66%) Social Skills
7 27 (35.06%) Windows 10
7 27 (35.06%) Microsoft
8 20 (25.97%) Windows 7
9 15 (19.48%) Cisco
10 14 (18.18%) WAN
11 13 (16.88%) LAN
11 13 (16.88%) ITIL
11 13 (16.88%) Windows Server 2012
12 12 (15.58%) DHCP
12 12 (15.58%) DNS
12 12 (15.58%) VMware
13 11 (14.29%) SharePoint
14 10 (12.99%) Citrix
14 10 (12.99%) Manufacturing
15 9 (11.69%) Incident Management
15 9 (11.69%) Azure
15 9 (11.69%) Windows Server 2008
15 9 (11.69%) Hyper-V
15 9 (11.69%) Wireless
16 8 (10.39%) Firewall
16 8 (10.39%) Microsoft Excel
16 8 (10.39%) SQL Server
16 8 (10.39%) TCP/IP
16 8 (10.39%) Asset Management

IT Support Analyst Skill Set
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (14.29%) SharePoint
2 2 (2.60%) IIS
3 1 (1.30%) Skype for Business
Applications
1 33 (42.86%) Microsoft Office
2 8 (10.39%) Microsoft Excel
3 1 (1.30%) Microsoft PowerPoint
Cloud Services
1 37 (48.05%) Microsoft 365
2 9 (11.69%) Azure
3 2 (2.60%) Azure Active Directory
3 2 (2.60%) Google Workspace
3 2 (2.60%) OneDrive
3 2 (2.60%) Power Platform
4 1 (1.30%) SaaS
Communications & Networking
1 14 (18.18%) WAN
2 13 (16.88%) LAN
3 12 (15.58%) DHCP
3 12 (15.58%) DNS
4 9 (11.69%) Wireless
5 8 (10.39%) Firewall
5 8 (10.39%) TCP/IP
6 7 (9.09%) VPN
6 7 (9.09%) WLAN
7 6 (7.79%) VoIP
8 3 (3.90%) SAN
9 2 (2.60%) Network Security
9 2 (2.60%) Skype
9 2 (2.60%) SMTP
9 2 (2.60%) VLAN
9 2 (2.60%) Wi-Fi
10 1 (1.30%) Internet
10 1 (1.30%) SD-WAN
10 1 (1.30%) SMS
Database & Business Intelligence
1 8 (10.39%) SQL Server
2 2 (2.60%) Power BI
3 1 (1.30%) Hadoop
3 1 (1.30%) KNIME
3 1 (1.30%) Pentaho
3 1 (1.30%) SQL Server Analysis Services
Development Applications
1 1 (1.30%) Browser DevTools
General
1 29 (37.66%) Social Skills
2 10 (12.99%) Manufacturing
3 6 (7.79%) Law
4 5 (6.49%) Analytical Skills
5 4 (5.19%) Finance
6 3 (3.90%) Marketing
6 3 (3.90%) Telecoms
7 2 (2.60%) Retail
8 1 (1.30%) French Language
8 1 (1.30%) German Language
8 1 (1.30%) Organisational Skills
Libraries, Frameworks & Software Standards
1 1 (1.30%) EDI
Miscellaneous
1 7 (9.09%) Fat Client
1 7 (9.09%) Thin Client
2 3 (3.90%) Driving Licence
3 2 (2.60%) Replication
3 2 (2.60%) Social Media
3 2 (2.60%) Video Conferencing
4 1 (1.30%) FMCG
4 1 (1.30%) Private Cloud
Operating Systems
1 45 (58.44%) Windows
2 31 (40.26%) Windows Server
3 27 (35.06%) Windows 10
4 20 (25.97%) Windows 7
5 13 (16.88%) Windows Server 2012
6 9 (11.69%) Windows Server 2008
7 7 (9.09%) Windows Server 2016
8 6 (7.79%) Windows Server 2019
9 2 (2.60%) Android
9 2 (2.60%) Apple iOS
10 1 (1.30%) Linux
10 1 (1.30%) Red Hat Enterprise Linux
10 1 (1.30%) Windows 8
Processes & Methodologies
1 13 (16.88%) ITIL
2 9 (11.69%) Incident Management
3 8 (10.39%) Asset Management
3 8 (10.39%) Problem-Solving
4 7 (9.09%) Change Management
4 7 (9.09%) Continuous Improvement
5 5 (6.49%) Server Building
6 4 (5.19%) Patch Management
6 4 (5.19%) Service Delivery
7 3 (3.90%) CRM
7 3 (3.90%) IT Strategy
7 3 (3.90%) Logistics
8 2 (2.60%) Client Onboarding
8 2 (2.60%) Cybersecurity
8 2 (2.60%) ERP
8 2 (2.60%) Infrastructure Engineering
8 2 (2.60%) Migration
8 2 (2.60%) Mobile Device Management
8 2 (2.60%) PLM
8 2 (2.60%) Server Management
Programming Languages
1 7 (9.09%) SQL
2 3 (3.90%) PowerShell
3 1 (1.30%) Shell Script
3 1 (1.30%) VBA
Qualifications
1 6 (7.79%) Microsoft Certification
2 3 (3.90%) A+ Certification
2 3 (3.90%) Degree
2 3 (3.90%) MCP
2 3 (3.90%) MCSE
3 2 (2.60%) CompTIA Security+
3 2 (2.60%) Network+ Certification
4 1 (1.30%) ITIL Foundation Certificate
4 1 (1.30%) Master's Degree
Quality Assurance & Compliance
1 2 (2.60%) SLA
2 1 (1.30%) ISO/IEC 27001
System Software
1 40 (51.95%) Active Directory
2 9 (11.69%) Hyper-V
3 7 (9.09%) XenApp
4 5 (6.49%) VMware Infrastructure
5 4 (5.19%) VMware Server
6 2 (2.60%) vSphere
7 1 (1.30%) Virtual Machines
7 1 (1.30%) VMware ESXi
Systems Management
1 7 (9.09%) WSUS
2 5 (6.49%) SCCM
3 3 (3.90%) FortiGate
3 3 (3.90%) Jamf Pro
3 3 (3.90%) Microsoft Intune
4 1 (1.30%) Active Directory Federation Services
4 1 (1.30%) AirWatch
4 1 (1.30%) Norton AntiVirus
4 1 (1.30%) SCOM
Vendors
1 27 (35.06%) Microsoft
2 15 (19.48%) Cisco
3 12 (15.58%) VMware
4 10 (12.99%) Citrix
5 4 (5.19%) Apple
5 4 (5.19%) Dell
5 4 (5.19%) Siemens
6 3 (3.90%) Adobe
7 2 (2.60%) Google
7 2 (2.60%) ServiceNow
7 2 (2.60%) Sophos
7 2 (2.60%) Veeam
8 1 (1.30%) BT
8 1 (1.30%) Dell KACE
8 1 (1.30%) Huawei
8 1 (1.30%) McAfee
8 1 (1.30%) RapidMiner
8 1 (1.30%) SolarWinds
8 1 (1.30%) Symantec
8 1 (1.30%) Talend