IT Support Analyst Jobs in the Midlands

IT Support Analyst
England > Midlands

The median IT Support Analyst salary in the Midlands is £28,000 per year, according to job vacancies posted during the 6 months leading to 15 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 195 237 278
Rank change year-on-year +42 +41 +9
Permanent jobs requiring an IT Support Analyst 54 78 43
As % of all permanent jobs advertised in the Midlands 0.77% 0.66% 0.47%
As % of the Job Titles category 0.84% 0.70% 0.52%
Number of salaries quoted 53 57 37
10th Percentile - £22,250 £23,635
25th Percentile £21,250 £25,500 £25,750
Median annual salary (50th Percentile) £28,000 £27,000 £27,500
Median % change year-on-year +3.70% -1.82% +10.00%
75th Percentile £30,000 £33,750 £35,250
90th Percentile £40,250 £36,930 £38,350
England median annual salary £32,500 £31,500 £31,000
% change year-on-year +3.17% +1.61% +8.77%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,457 11,206 8,240
% of permanent jobs with a recognized job title 92.14% 94.36% 89.64%
Number of salaries quoted 2,795 8,325 4,631
10th Percentile £27,025 £26,250 £28,750
25th Percentile £32,500 £33,750 £37,500
Median annual salary (50th Percentile) £48,500 £47,500 £52,500
Median % change year-on-year +2.11% -9.52% +5.00%
75th Percentile £63,125 £60,750 £67,500
90th Percentile £75,000 £75,000 £77,500
England median annual salary £57,000 £53,500 £60,800
% change year-on-year +6.54% -12.01% +1.33%

IT Support Analyst
Job Vacancy Trend in the Midlands

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for IT Support Analyst in the Midlands

IT Support Analyst
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing IT Support Analyst in the Midlands.

Salary trend for IT Support Analyst in the Midlands

IT Support Analyst
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Analyst in the Midlands over the 6 months to 15 May 2025.

Salary histogram for IT Support Analyst in the Midlands

IT Support Analyst
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the Midlands region over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands +30 28 £22,500 -14.29% 5
West Midlands +40 26 £28,500 - 7
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 15 May 2025, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Analyst in the job title.

1 29 (53.70%) Social Skills
2 27 (50.00%) Microsoft 365
3 21 (38.89%) Microsoft
4 19 (35.19%) Active Directory
4 19 (35.19%) SharePoint
4 19 (35.19%) ITSM
5 18 (33.33%) Law
5 18 (33.33%) Windows
6 17 (31.48%) SLA
6 17 (31.48%) JIRA
7 16 (29.63%) Customer Service
8 14 (25.93%) SQL
9 13 (24.07%) Microsoft Exchange
9 13 (24.07%) Incident Management
9 13 (24.07%) Agile
9 13 (24.07%) Confluence
9 13 (24.07%) Analytical Skills
9 13 (24.07%) Root Cause Analysis
10 12 (22.22%) Change Management
10 12 (22.22%) ITIL
11 11 (20.37%) DHCP
11 11 (20.37%) Microsoft Office
12 10 (18.52%) TCP/IP
12 10 (18.52%) Problem-Solving
13 8 (14.81%) OneDrive
14 7 (12.96%) Driving Licence
14 7 (12.96%) Windows Server
14 7 (12.96%) Power Automate
14 7 (12.96%) Azure
15 6 (11.11%) Apple iOS

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (35.19%) SharePoint
2 13 (24.07%) Confluence
2 13 (24.07%) Microsoft Exchange
Applications
1 11 (20.37%) Microsoft Office
2 1 (1.85%) Microsoft Excel
Business Applications
1 6 (11.11%) Dynamics NAV
1 6 (11.11%) SAP ERP
Cloud Services
1 27 (50.00%) Microsoft 365
2 8 (14.81%) OneDrive
3 7 (12.96%) Azure
3 7 (12.96%) Power Automate
4 5 (9.26%) Entra ID
5 3 (5.56%) Power Platform
5 3 (5.56%) PowerApps
Communications & Networking
1 11 (20.37%) DHCP
2 10 (18.52%) TCP/IP
3 6 (11.11%) Firewall
3 6 (11.11%) LAN
3 6 (11.11%) VPN
3 6 (11.11%) WAN
4 5 (9.26%) DNS
4 5 (9.26%) VoIP
5 3 (5.56%) Wi-Fi
6 2 (3.70%) Remote Desktop
7 1 (1.85%) Internet
Development Applications
1 17 (31.48%) JIRA
General
1 29 (53.70%) Social Skills
2 18 (33.33%) Law
3 13 (24.07%) Analytical Skills
4 6 (11.11%) Telecoms
5 3 (5.56%) Organisational Skills
6 2 (3.70%) Finance
6 2 (3.70%) Retail
7 1 (1.85%) Automotive
Miscellaneous
1 7 (12.96%) Driving Licence
2 1 (1.85%) Data Protection Act
2 1 (1.85%) iPhone
Operating Systems
1 18 (33.33%) Windows
2 7 (12.96%) Windows Server
3 6 (11.11%) Apple iOS
3 6 (11.11%) Mac OS
4 2 (3.70%) Windows 10
5 1 (1.85%) Android
Processes & Methodologies
1 19 (35.19%) ITSM
2 16 (29.63%) Customer Service
3 13 (24.07%) Agile
3 13 (24.07%) Incident Management
3 13 (24.07%) Root Cause Analysis
4 12 (22.22%) Change Management
4 12 (22.22%) ITIL
5 10 (18.52%) Problem-Solving
6 6 (11.11%) Data Security
6 6 (11.11%) ERP
6 6 (11.11%) Logistics
7 5 (9.26%) Continuous Improvement
8 4 (7.41%) Coaching
8 4 (7.41%) Mentoring
8 4 (7.41%) Workload Management
9 3 (5.56%) Data Loss Prevention
9 3 (5.56%) Proactive Maintenance
9 3 (5.56%) Supplier Relationship Management
10 2 (3.70%) Decision-Making
11 1 (1.85%) Asset Management
Programming Languages
1 14 (25.93%) SQL
2 1 (1.85%) VB
Qualifications
1 6 (11.11%) Degree
1 6 (11.11%) ITIL Certification
Quality Assurance & Compliance
1 17 (31.48%) SLA
System Software
1 19 (35.19%) Active Directory
Systems Management
1 1 (1.85%) Microsoft Intune
Vendors
1 21 (38.89%) Microsoft
2 6 (11.11%) Apple
2 6 (11.11%) SAP
3 5 (9.26%) Sage