Period
to

The table below provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 23 May 2022 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > Midlands
6 months to
23 May 2022
Same period 2021 Same period 2020
Rank 213 178 202
Rank change year-on-year -35 +24 -16
Permanent jobs citing ServiceNow 141 105 69
As % of all permanent jobs advertised in the Midlands 1.29% 1.29% 0.95%
As % of the Vendors category 2.92% 2.88% 2.04%
Number of salaries quoted 116 87 66
10th Percentile £24,188 £31,250 £24,625
25th Percentile £31,250 £38,000 £32,500
Median annual salary (50th Percentile) £45,000 £45,000 £43,125
Median % change year-on-year - +4.35% -9.21%
75th Percentile £57,563 £61,250 £53,750
90th Percentile £69,375 £72,500 £62,500
England median annual salary £52,500 £55,000 £60,000
% change year-on-year -4.55% -8.33% +9.09%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the Midlands.

All Vendors
Midlands
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 4,830 3,646 3,389
As % of all permanent IT jobs advertised in the Midlands 44.04% 44.70% 46.51%
Number of salaries quoted 3,070 2,752 2,729
10th Percentile £26,250 £26,250 £26,250
25th Percentile £34,500 £34,348 £32,500
Median annual salary (50th Percentile) £46,000 £45,000 £45,000
Median % change year-on-year +2.22% - +5.88%
75th Percentile £60,228 £60,000 £58,750
90th Percentile £75,000 £72,500 £72,500
England median annual salary £55,000 £53,000 £52,500
% change year-on-year +3.77% +0.95% +5.00%

ServiceNow
Job Vacancy Trend in the Midlands

Job postings citing ServiceNow as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for ServiceNow in the Midlands

ServiceNow
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing ServiceNow in the Midlands.

Salary trend for ServiceNow in the Midlands

ServiceNow
Salary Histogram in the Midlands

Salary distribution for jobs citing ServiceNow in the Midlands over the 6 months to 23 May 2022.

Salary histogram for ServiceNow in the Midlands

ServiceNow
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the Midlands region over the 6 months to 23 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -29 85 £50,000 +11.11% 18
East Midlands -9 56 £38,155 -15.21% 5
ServiceNow
England

For the 6 months to 23 May 2022, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region with a requirement for ServiceNow.

1 75 (53.19%) ITIL
2 57 (40.43%) Microsoft
3 47 (33.33%) Service Management
4 38 (26.95%) Microsoft Office
5 37 (26.24%) Social Skills
6 35 (24.82%) Finance
7 30 (21.28%) Agile
8 28 (19.86%) Active Directory
9 25 (17.73%) Microsoft 365
9 25 (17.73%) Mentoring
10 24 (17.02%) Windows
11 23 (16.31%) ITSM
11 23 (16.31%) Continuous Improvement
11 23 (16.31%) Coaching
12 22 (15.60%) JavaScript
13 21 (14.89%) Azure
14 18 (12.77%) Analytical Skills
14 18 (12.77%) Infrastructure Engineering
14 18 (12.77%) Logistics
14 18 (12.77%) Cisco
15 17 (12.06%) VPN
16 16 (11.35%) Windows Server
17 15 (10.64%) JIRA
17 15 (10.64%) Capacity Planning
17 15 (10.64%) HTML
17 15 (10.64%) Project Management
18 14 (9.93%) Organisational Skills
19 13 (9.22%) Change Management
19 13 (9.22%) Law
19 13 (9.22%) LDAP

ServiceNow
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (2.84%) SharePoint
2 2 (1.42%) Confluence
2 2 (1.42%) Podio
Applications
1 38 (26.95%) Microsoft Office
2 8 (5.67%) Microsoft Project
3 3 (2.13%) Microsoft Excel
4 2 (1.42%) MS Visio
Business Applications
1 3 (2.13%) Workfront
2 2 (1.42%) Dynamics CRM
2 2 (1.42%) Remedy ITSM
3 1 (0.71%) assyst
Cloud Services
1 25 (17.73%) Microsoft 365
2 21 (14.89%) Azure
3 5 (3.55%) AWS
3 5 (3.55%) Azure Active Directory
3 5 (3.55%) PaaS
4 4 (2.84%) SaaS
5 3 (2.13%) SAP Fieldglass
6 2 (1.42%) Azure Storage
6 2 (1.42%) Cohesity
6 2 (1.42%) Rubrik
6 2 (1.42%) Serverless
7 1 (0.71%) Azure Functions
7 1 (0.71%) Azure Sentinel
7 1 (0.71%) Google Workspace
7 1 (0.71%) Mimecast
7 1 (0.71%) Nutanix
7 1 (0.71%) OneDrive
7 1 (0.71%) Power Platform
Communications & Networking
1 17 (12.06%) VPN
2 12 (8.51%) DNS
2 12 (8.51%) LAN
2 12 (8.51%) TCP/IP
3 9 (6.38%) Firewall
3 9 (6.38%) SSL
4 8 (5.67%) DHCP
4 8 (5.67%) WAN
4 8 (5.67%) Wi-Fi
5 7 (4.96%) Broadband
5 7 (4.96%) IPsec
5 7 (4.96%) VLAN
5 7 (4.96%) VoIP
6 5 (3.55%) Wireless
7 4 (2.84%) WLAN
8 3 (2.13%) NAS
8 3 (2.13%) SAN
9 2 (1.42%) Internet
9 2 (1.42%) SMTP
10 1 (0.71%) 3G
Database & Business Intelligence
1 12 (8.51%) SQL Server
2 2 (1.42%) Oracle Database
3 1 (0.71%) Oracle Reports
3 1 (0.71%) Power BI
3 1 (0.71%) Relational Database
Development Applications
1 15 (10.64%) JIRA
General
1 37 (26.24%) Social Skills
2 35 (24.82%) Finance
3 18 (12.77%) Analytical Skills
4 14 (9.93%) Organisational Skills
5 13 (9.22%) Law
6 10 (7.09%) Manufacturing
6 10 (7.09%) Retail
7 5 (3.55%) Financial Institution
7 5 (3.55%) Influencing Skills
8 4 (2.84%) Aerospace
8 4 (2.84%) Automotive
9 3 (2.13%) Digital Economy
9 3 (2.13%) General Ledger
10 2 (1.42%) Games
10 2 (1.42%) Marketing
11 1 (0.71%) Banking
11 1 (0.71%) Billing
11 1 (0.71%) Legal
11 1 (0.71%) Public Sector
11 1 (0.71%) Telecoms
Job Titles
1 26 (18.44%) Analyst
2 24 (17.02%) Support Engineer
3 19 (13.48%) IT Engineer
4 18 (12.77%) Infrastructure Engineer
5 17 (12.06%) IT Support
6 16 (11.35%) IT Support Engineer
7 13 (9.22%) IT Manager
8 12 (8.51%) Infrastructure Services Engineer
8 12 (8.51%) Network Engineer
8 12 (8.51%) Network Infrastructure Engineer
8 12 (8.51%) Project Manager
9 11 (7.80%) Developer
10 10 (7.09%) ServiceNow Developer
11 9 (6.38%) Administrator
11 9 (6.38%) Incident and Problem Manager
11 9 (6.38%) Incident Manager
11 9 (6.38%) Problem Manager
11 9 (6.38%) Technical Analyst
12 8 (5.67%) Field Support Engineer
12 8 (5.67%) Senior Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 15 (10.64%) HTML
2 13 (9.22%) LDAP
3 10 (7.09%) REST
3 10 (7.09%) SOAP
4 8 (5.67%) CSS
4 8 (5.67%) Web Services
5 7 (4.96%) WSDL
6 6 (4.26%) XML
7 4 (2.84%) JDBC
8 3 (2.13%) AngularJS
8 3 (2.13%) jQuery
8 3 (2.13%) JSON
9 2 (1.42%) Apache Camel
9 2 (1.42%) HTML5
9 2 (1.42%) ODBC
9 2 (1.42%) RabbitMQ
9 2 (1.42%) SAML
10 1 (0.71%) .NET
10 1 (0.71%) ASP.NET
10 1 (0.71%) Regular Expression
Miscellaneous
1 8 (5.67%) CCTV
2 6 (4.26%) Data Centre
3 5 (3.55%) Enterprise Software
4 3 (2.13%) Self-Motivation
5 2 (1.42%) Cloud Native
6 1 (0.71%) CSOC
6 1 (0.71%) Cyberthreat
6 1 (0.71%) Data Protection Act
6 1 (0.71%) Driving Licence
6 1 (0.71%) Management Information System
6 1 (0.71%) PKI
6 1 (0.71%) Public Cloud
6 1 (0.71%) Security Operations Centre
6 1 (0.71%) Smart Meter
Operating Systems
1 24 (17.02%) Windows
2 16 (11.35%) Windows Server
3 7 (4.96%) Windows 7
4 6 (4.26%) Windows 10
5 2 (1.42%) Linux
6 1 (0.71%) Android
6 1 (0.71%) Apple iOS
6 1 (0.71%) Mac OS
Processes & Methodologies
1 75 (53.19%) ITIL
2 47 (33.33%) Service Management
3 30 (21.28%) Agile
4 25 (17.73%) Mentoring
5 23 (16.31%) Coaching
5 23 (16.31%) Continuous Improvement
5 23 (16.31%) ITSM
6 18 (12.77%) Infrastructure Engineering
6 18 (12.77%) Logistics
7 15 (10.64%) Capacity Planning
7 15 (10.64%) Project Management
8 13 (9.22%) Change Management
8 13 (9.22%) Problem Management
9 12 (8.51%) DevOps
9 12 (8.51%) PRINCE2
10 11 (7.80%) Change Control
10 11 (7.80%) Migration
10 11 (7.80%) Problem-Solving
10 11 (7.80%) SDLC
11 10 (7.09%) Service Delivery
Programming Languages
1 22 (15.60%) JavaScript
2 11 (7.80%) SQL
3 10 (7.09%) Java
3 10 (7.09%) PowerShell
4 8 (5.67%) RPG
5 4 (2.84%) Python
6 1 (0.71%) Bash
6 1 (0.71%) C#
6 1 (0.71%) RPG IV
6 1 (0.71%) Shell Script
Qualifications
1 13 (9.22%) Microsoft Certification
2 9 (6.38%) ITIL Certification
3 8 (5.67%) Degree
4 7 (4.96%) CCNA
4 7 (4.96%) Cisco Certification
4 7 (4.96%) CWNA
5 6 (4.26%) PMI Certification
5 6 (4.26%) PMP
6 5 (3.55%) MCSE
6 5 (3.55%) PRINCE2 Practitioner
7 4 (2.84%) MCSA
8 3 (2.13%) ITIL Foundation Certificate
9 1 (0.71%) BPSS Clearance
9 1 (0.71%) Security Cleared
Quality Assurance & Compliance
1 4 (2.84%) GDPR
2 3 (2.13%) SLA
3 2 (1.42%) GRC
4 1 (0.71%) Data Quality
4 1 (0.71%) ISO/IEC 27001
System Software
1 28 (19.86%) Active Directory
2 8 (5.67%) Virtual Machines
3 6 (4.26%) VMware Infrastructure
4 3 (2.13%) Hyper-V
4 3 (2.13%) Microsoft Virtual Server
4 3 (2.13%) Virtual Servers
5 2 (1.42%) NFS
5 2 (1.42%) vSphere
6 1 (0.71%) XenApp
6 1 (0.71%) XenDesktop
Systems Management
1 12 (8.51%) Ansible
2 8 (5.67%) SCCM
3 5 (3.55%) Active Directory Federation Services
4 4 (2.84%) Single Sign-On
4 4 (2.84%) Terraform
5 3 (2.13%) Backup Exec
5 3 (2.13%) Microsoft Data Protection Manager
5 3 (2.13%) NetBackup
6 2 (1.42%) Data Guard
6 2 (1.42%) Enterprise Manager Cloud Control
6 2 (1.42%) Microsoft Intune
7 1 (0.71%) Oracle RMAN
7 1 (0.71%) Rundeck
7 1 (0.71%) WSUS
Vendors
1 57 (40.43%) Microsoft
2 18 (12.77%) Cisco
3 8 (5.67%) Forcepoint
3 8 (5.67%) SAP
3 8 (5.67%) Sophos
3 8 (5.67%) VMware
4 7 (4.96%) Meraki
4 7 (4.96%) Remedy
4 7 (4.96%) Salesforce.com
5 5 (3.55%) Ivanti
6 4 (2.84%) NetApp
6 4 (2.84%) SolarWinds
7 3 (2.13%) Oracle
7 3 (2.13%) Snow
8 2 (1.42%) BMC
8 2 (1.42%) EMC
8 2 (1.42%) HP
9 1 (0.71%) Adobe
9 1 (0.71%) Apple
9 1 (0.71%) Citrix