Period
to 25 October 2021

The table below provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 25 October 2021 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
England > Midlands
6 months to
25 Oct 2021
Same period 2020 Same period 2019
Rank 151 166 239
Rank change year-on-year +15 +73 -12
Permanent jobs citing ServiceNow 200 44 103
As % of all permanent jobs advertised in the Midlands 1.87% 1.09% 0.92%
As % of the Vendors category 4.23% 2.39% 1.98%
Number of salaries quoted 178 38 88
10th Percentile £30,000 £21,425 £32,943
25th Percentile £38,750 £23,313 £40,000
Median annual salary (50th Percentile) £47,500 £32,750 £46,750
Median % change year-on-year +45.04% -29.95% +18.35%
75th Percentile £72,500 £44,500 £60,063
90th Percentile £82,375 £57,750 £77,875
England median annual salary £54,200 £62,500 £55,000
% change year-on-year -13.28% +13.64% +10.00%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in the Midlands.

All Vendors
Midlands
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 4,728 1,842 5,200
As % of all permanent IT jobs advertised in the Midlands 44.21% 45.65% 46.62%
Number of salaries quoted 3,532 1,448 4,275
10th Percentile £26,250 £29,000 £25,000
25th Percentile £35,000 £35,000 £32,000
Median annual salary (50th Percentile) £46,578 £45,000 £45,000
Median % change year-on-year +3.51% - +5.88%
75th Percentile £61,000 £56,500 £56,250
90th Percentile £72,500 £67,500 £68,750
England median annual salary £55,000 £53,500 £50,000
% change year-on-year +2.80% +7.00% -

ServiceNow
Job Vacancy Trend in the Midlands

Job postings citing ServiceNow as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for ServiceNow in the Midlands

ServiceNow
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing ServiceNow in the Midlands.

Salary trend for ServiceNow in the Midlands

ServiceNow
Salary Histogram in the Midlands

Salary distribution for jobs citing ServiceNow in the Midlands over the 6 months to 25 October 2021.

Salary histogram for ServiceNow in the Midlands

ServiceNow
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the Midlands region over the 6 months to 25 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands +10 164 £50,000 +63.93% 18
East Midlands -57 36 £42,500 - 8
ServiceNow
England

For the 6 months to 25 October 2021, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region with a requirement for ServiceNow.

1 107 (53.50%) Agile Software Development
2 85 (42.50%) Greenfield Project
3 76 (38.00%) SC Cleared
3 76 (38.00%) Security Cleared
3 76 (38.00%) Mentoring
4 40 (20.00%) ITIL
4 40 (20.00%) Microsoft
5 35 (17.50%) ITSM
6 34 (17.00%) Windows
6 34 (17.00%) Microsoft 365
7 30 (15.00%) Active Directory
8 29 (14.50%) REST
9 24 (12.00%) SCCM
10 23 (11.50%) MuleSoft
11 22 (11.00%) Social Skills
11 22 (11.00%) Windows 10
12 20 (10.00%) Azure
13 19 (9.50%) Windows Server
14 17 (8.50%) HP
14 17 (8.50%) Cisco
15 16 (8.00%) Web Services
15 16 (8.00%) Service Management
16 15 (7.50%) Project Management
16 15 (7.50%) Remedy
16 15 (7.50%) JavaScript
16 15 (7.50%) Migration
17 14 (7.00%) Retail
17 14 (7.00%) JIRA
17 14 (7.00%) Microsoft Intune
17 14 (7.00%) iPaaS

ServiceNow
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (3.50%) MS Exchange
2 3 (1.50%) Confluence
2 3 (1.50%) NetWeaver
2 3 (1.50%) SharePoint
3 1 (0.50%) Apache Spark
3 1 (0.50%) Elasticsearch
3 1 (0.50%) Oracle SOA Suite
3 1 (0.50%) Skype for Business
Applications
1 8 (4.00%) Microsoft Office
2 3 (1.50%) Microsoft Excel
3 1 (0.50%) Microsoft PowerPoint
Business Applications
1 10 (5.00%) Remedy ITSM
2 4 (2.00%) Workfront
3 3 (1.50%) SAP S/4HANA
4 2 (1.00%) Elite 3E
Cloud Services
1 34 (17.00%) Microsoft 365
2 20 (10.00%) Azure
3 14 (7.00%) iPaaS
4 9 (4.50%) Power Platform
5 8 (4.00%) AWS
6 7 (3.50%) Azure Active Directory
7 6 (3.00%) SaaS
8 5 (2.50%) Amazon EC2
9 4 (2.00%) PaaS
10 3 (1.50%) Dynamics 365
10 3 (1.50%) GCP
10 3 (1.50%) OneDrive
10 3 (1.50%) Power Automate
10 3 (1.50%) PowerApps
10 3 (1.50%) Slack
11 2 (1.00%) Serverless
12 1 (0.50%) Amazon SageMaker
12 1 (0.50%) Azure Data Factory
12 1 (0.50%) Azure Service Bus
12 1 (0.50%) Azure Synapse Analytics
Communications & Networking
1 7 (3.50%) LAN
1 7 (3.50%) WAN
2 6 (3.00%) DHCP
2 6 (3.00%) DNS
2 6 (3.00%) Remote Desktop
3 5 (2.50%) Firewall
3 5 (2.50%) MPLS
4 4 (2.00%) NAS
4 4 (2.00%) SAN
4 4 (2.00%) VPN
4 4 (2.00%) WLAN
5 3 (1.50%) SSL
5 3 (1.50%) TCP/IP
5 3 (1.50%) Wi-Fi
5 3 (1.50%) Wireless
6 2 (1.00%) SMS
6 2 (1.00%) VLAN
7 1 (0.50%) ADSL
7 1 (0.50%) IKE
7 1 (0.50%) OSPF
Database & Business Intelligence
1 9 (4.50%) Relational Database
1 9 (4.50%) SQL Server
2 5 (2.50%) Amazon RDS
3 4 (2.00%) GIS
3 4 (2.00%) Power BI
4 2 (1.00%) InfluxDB
4 2 (1.00%) MySQL
5 1 (0.50%) Amazon Athena
5 1 (0.50%) Amazon DynamoDB
5 1 (0.50%) Amazon Redshift
5 1 (0.50%) Big Data
5 1 (0.50%) Data Lake
5 1 (0.50%) Data Warehouse
5 1 (0.50%) Electronic Patient Records
5 1 (0.50%) RDBMS
5 1 (0.50%) SQL Server 2008
5 1 (0.50%) SQL Server 2019
Development Applications
1 14 (7.00%) JIRA
2 5 (2.50%) Git (software)
3 1 (0.50%) Artifactory
3 1 (0.50%) GitLab
3 1 (0.50%) Jenkins
3 1 (0.50%) kappa
3 1 (0.50%) Maven
3 1 (0.50%) SonarQube
3 1 (0.50%) Sonatype Nexus
3 1 (0.50%) SQL Server Management Studio (SSMS)
3 1 (0.50%) Visual Studio
General
1 22 (11.00%) Social Skills
2 14 (7.00%) Retail
3 11 (5.50%) Finance
4 10 (5.00%) Law
5 9 (4.50%) Documentation Skills
6 6 (3.00%) Analytical Skills
7 4 (2.00%) Financial Institution
8 2 (1.00%) Digital Economy
8 2 (1.00%) Manufacturing
8 2 (1.00%) Public Sector
8 2 (1.00%) Telecoms
9 1 (0.50%) Automotive
9 1 (0.50%) Legal
9 1 (0.50%) Marketing
9 1 (0.50%) Publishing
Job Titles
1 65 (32.50%) Developer
2 49 (24.50%) ServiceNow Developer
3 28 (14.00%) Analyst
4 23 (11.50%) Senior Developer
5 18 (9.00%) Architect
6 12 (6.00%) Junior
7 11 (5.50%) Junior Developer
8 9 (4.50%) Integration Specialist
9 8 (4.00%) IT Engineer
10 7 (3.50%) Desktop Support
10 7 (3.50%) MuleSoft Architect
10 7 (3.50%) MuleSoft Developer
10 7 (3.50%) Platform Manager
10 7 (3.50%) Release Analyst
10 7 (3.50%) Release Management Analyst
10 7 (3.50%) Report Specialist
10 7 (3.50%) Senior Desktop Support
10 7 (3.50%) Senior Technical Support
10 7 (3.50%) Service Desk Analyst
10 7 (3.50%) Test Manager
Libraries, Frameworks & Software Standards
1 29 (14.50%) REST
2 16 (8.00%) Web Services
3 12 (6.00%) HTML
4 10 (5.00%) CSS
4 10 (5.00%) SOAP
5 7 (3.50%) .NET
6 6 (3.00%) EDI
6 6 (3.00%) jQuery
7 5 (2.50%) React
8 4 (2.00%) .NET Framework
8 4 (2.00%) AngularJS
8 4 (2.00%) Entity Framework
8 4 (2.00%) JSON
8 4 (2.00%) XML
9 3 (1.50%) JDBC
9 3 (1.50%) LDAP
9 3 (1.50%) ODBC
9 3 (1.50%) SAML
9 3 (1.50%) SAP ALE
9 3 (1.50%) SAP Business Workflow
Miscellaneous
1 85 (42.50%) Greenfield Project
2 13 (6.50%) Data Centre
3 10 (5.00%) Management Information System
3 10 (5.00%) User Experience
4 8 (4.00%) Smartphone
5 5 (2.50%) HP Superdome
6 4 (2.00%) Client/Server
6 4 (2.00%) Enterprise Software
7 3 (1.50%) Data Protection Act
7 3 (1.50%) Self-Motivation
8 2 (1.00%) CCTV
9 1 (0.50%) Cloud Native
9 1 (0.50%) Clustering
9 1 (0.50%) CMDB
9 1 (0.50%) Cyber Defence
9 1 (0.50%) Cyberthreat
9 1 (0.50%) Public Cloud
9 1 (0.50%) Replication
9 1 (0.50%) Robotics
9 1 (0.50%) Video Conferencing
Operating Systems
1 34 (17.00%) Windows
2 22 (11.00%) Windows 10
3 19 (9.50%) Windows Server
4 12 (6.00%) Windows 7
5 6 (3.00%) Unix
6 5 (2.50%) AIX
6 5 (2.50%) HPUX
6 5 (2.50%) Linux
7 4 (2.00%) Android
8 3 (1.50%) Apple iOS
8 3 (1.50%) Red Hat Enterprise Linux
9 2 (1.00%) Windows Server 2003
10 1 (0.50%) Mac OS
Processes & Methodologies
1 107 (53.50%) Agile Software Development
2 76 (38.00%) Mentoring
3 40 (20.00%) ITIL
4 35 (17.50%) ITSM
5 16 (8.00%) Service Management
6 15 (7.50%) Migration
6 15 (7.50%) Project Management
7 13 (6.50%) SDLC
8 12 (6.00%) DevOps
9 11 (5.50%) Configuration Management
9 11 (5.50%) Problem Management
10 10 (5.00%) Change Management
10 10 (5.00%) Risk Management
11 9 (4.50%) Application Packaging
11 9 (4.50%) Incident Management
11 9 (4.50%) Root Cause Analysis
11 9 (4.50%) Stakeholder Management
12 8 (4.00%) Data Governance
12 8 (4.00%) Release Management
12 8 (4.00%) Security Patching
Programming Languages
1 15 (7.50%) JavaScript
2 13 (6.50%) SQL
3 10 (5.00%) PowerShell
4 7 (3.50%) C#
5 6 (3.00%) Bash Shell
5 6 (3.00%) C
6 5 (2.50%) Korn
7 3 (1.50%) ABAP
7 3 (1.50%) R
8 2 (1.00%) Java
8 2 (1.00%) Python
8 2 (1.00%) VBA
9 1 (0.50%) Perl
9 1 (0.50%) PHP
9 1 (0.50%) Scala
9 1 (0.50%) T-SQL
Qualifications
1 76 (38.00%) SC Cleared
1 76 (38.00%) Security Cleared
2 6 (3.00%) ITIL Foundation Certificate
2 6 (3.00%) Microsoft Certification
3 5 (2.50%) MCSA
4 4 (2.00%) Degree
4 4 (2.00%) MCSE
5 3 (1.50%) ITIL Certification
6 2 (1.00%) Cisco Certification
6 2 (1.00%) MCP
7 1 (0.50%) (ISC)2 CCSP
7 1 (0.50%) AWS Certification
7 1 (0.50%) CCNA
7 1 (0.50%) CCNP
7 1 (0.50%) CCSP
7 1 (0.50%) CISSP
7 1 (0.50%) Computer Science Degree
Quality Assurance & Compliance
1 7 (3.50%) SLA
2 2 (1.00%) Data Quality
2 2 (1.00%) GRC
3 1 (0.50%) QA
3 1 (0.50%) Sarbanes-Oxley
System Software
1 30 (15.00%) Active Directory
2 10 (5.00%) Virtual Desktop
3 8 (4.00%) Docker
3 8 (4.00%) VMware Infrastructure
4 4 (2.00%) Hyper-V
4 4 (2.00%) Microsoft Virtual Server
4 4 (2.00%) Virtual Servers
5 3 (1.50%) Virtual Machines
5 3 (1.50%) VMware ESXi
6 1 (0.50%) BitLocker
Systems Management
1 24 (12.00%) SCCM
2 14 (7.00%) Microsoft Intune
3 10 (5.00%) AirWatch
4 6 (3.00%) Single Sign-On
5 5 (2.50%) HP Data Protector
6 4 (2.00%) Backup Exec
6 4 (2.00%) Grafana
6 4 (2.00%) Microsoft Data Protection Manager
6 4 (2.00%) NetBackup
6 4 (2.00%) SCOM
6 4 (2.00%) WSUS
7 2 (1.00%) Prometheus
7 2 (1.00%) Tivoli
8 1 (0.50%) Ansible
8 1 (0.50%) Jamf Pro
8 1 (0.50%) Kubernetes
8 1 (0.50%) Nessus
8 1 (0.50%) Opscode Chef
8 1 (0.50%) Puppet
8 1 (0.50%) Terraform
Vendors
1 40 (20.00%) Microsoft
2 23 (11.50%) MuleSoft
3 17 (8.50%) Cisco
3 17 (8.50%) HP
4 15 (7.50%) Remedy
5 13 (6.50%) Salesforce.com
6 11 (5.50%) Apple
7 10 (5.00%) Dell
7 10 (5.00%) VMware
8 9 (4.50%) SnapLogic
8 9 (4.50%) Symantec
8 9 (4.50%) Toshiba
9 8 (4.00%) BMC
9 8 (4.00%) NetApp
10 6 (3.00%) Ivanti
11 5 (2.50%) SAP
12 4 (2.00%) HubSpot
13 3 (1.50%) EMC
13 3 (1.50%) Red Hat
14 2 (1.00%) Citrix