ServiceNow Job Trends in the Midlands

ServiceNow
England > Midlands

The table below provides summary statistics for permanent job vacancies advertised in the Midlands requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 20 April 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
20 Apr 2026
Same period 2025 Same period 2024
Rank 160 149 204
Rank change year-on-year -11 +55 -28
Permanent jobs citing ServiceNow 95 68 108
As % of all permanent jobs in the Midlands 0.78% 1.39% 0.96%
As % of the Vendors category 3.38% 3.29% 2.59%
Number of salaries quoted 57 58 92
10th Percentile £28,000 £25,000 £22,500
25th Percentile £31,250 £31,250 £37,491
Median annual salary (50th Percentile) £45,000 £47,500 £58,700
Median % change year-on-year -5.26% -19.08% +6.73%
75th Percentile £67,500 £61,250 £72,500
90th Percentile £82,500 £66,850 £81,125
England median annual salary £65,000 £57,500 £60,000
% change year-on-year +13.04% -4.17% +7.14%

All Vendors
Midlands

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring knowledge or experience of all vendor products and services in the Midlands.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 2,812 2,070 4,168
As % of all permanent jobs advertised in the Midlands 23.06% 42.44% 36.96%
Number of salaries quoted 1,481 1,364 3,207
10th Percentile £28,000 £28,822 £25,000
25th Percentile £35,000 £32,500 £31,250
Median annual salary (50th Percentile) £50,000 £49,000 £45,000
Median % change year-on-year +2.04% +8.89% -10.00%
75th Percentile £65,000 £62,500 £60,250
90th Percentile £80,000 £73,750 £72,500
England median annual salary £55,000 £55,000 £50,000
% change year-on-year - +10.00% -11.50%

ServiceNow
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of permanent IT job postings citing ServiceNow relative to all permanent IT jobs advertised in the Midlands.

ServiceNow job vacancy trend in the Midlands

ServiceNow
Salary Trend in the Midlands

Salary distribution trend for jobs in the Midlands citing ServiceNow.

Salary distribution trend for jobs in the Midlands citing ServiceNow

ServiceNow
Salary Histogram in the Midlands

Salary distribution for jobs citing ServiceNow in the Midlands over the 6 months to 20 April 2026.

Salary histogram for ServiceNow in the Midlands

ServiceNow
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the Midlands region over the 6 months to 20 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -16 60 £50,000 -2.44% 20
East Midlands -40 33 £33,250 +2.31% 5
ServiceNow
England

ServiceNow
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 8 (8.42%) SharePoint
2 3 (3.16%) Microsoft Exchange
3 2 (2.11%) Confluence
Applications
1 3 (3.16%) Microsoft Office
2 1 (1.05%) Microsoft Excel
2 1 (1.05%) Microsoft PowerPoint
2 1 (1.05%) Microsoft Project
2 1 (1.05%) MS Visio
2 1 (1.05%) Spreadsheet
Business Applications
1 6 (6.32%) Cloudability
2 2 (2.11%) Remedy ITSM
3 1 (1.05%) Dynamics CRM
3 1 (1.05%) Infor M3
3 1 (1.05%) Integrated Workplace Management System
3 1 (1.05%) Salesforce CRM
Cloud Services
1 32 (33.68%) Microsoft 365
2 23 (24.21%) Azure
3 22 (23.16%) Entra ID
4 12 (12.63%) AWS
5 10 (10.53%) GCP
5 10 (10.53%) SaaS
6 7 (7.37%) IaaS
6 7 (7.37%) PaaS
7 4 (4.21%) OneDrive
8 3 (3.16%) Amazon CloudWatch
8 3 (3.16%) Azure Monitor
8 3 (3.16%) Datadog
9 2 (2.11%) OCI
9 2 (2.11%) Power Platform
10 1 (1.05%) Copilot Studio
10 1 (1.05%) Dynamics 365
10 1 (1.05%) Google Docs
10 1 (1.05%) Microsoft Copilot
10 1 (1.05%) Oracle Service Cloud
10 1 (1.05%) Salesforce Service Cloud
Communications & Networking
1 9 (9.47%) DNS
2 6 (6.32%) DHCP
2 6 (6.32%) TCP/IP
3 4 (4.21%) Value-Added Service
4 3 (3.16%) Firewall
4 3 (3.16%) SSL
4 3 (3.16%) VPN
5 1 (1.05%) LAN
5 1 (1.05%) Wi-Fi
5 1 (1.05%) WLAN
Database & Business Intelligence
1 3 (3.16%) SQL Server
2 1 (1.05%) Oracle BI Publisher
2 1 (1.05%) Oracle Reports
2 1 (1.05%) Power BI
2 1 (1.05%) Tableau
Development Applications
1 10 (10.53%) JIRA
2 2 (2.11%) Selenium
General
1 35 (36.84%) Social Skills
2 15 (15.79%) Finance
3 12 (12.63%) Inclusion and Diversity
4 8 (8.42%) Analytical Skills
5 5 (5.26%) Legal
5 5 (5.26%) Public Sector
6 4 (4.21%) Marketing
6 4 (4.21%) Telecoms
7 2 (2.11%) Banking
7 2 (2.11%) Games
7 2 (2.11%) Law
7 2 (2.11%) Manufacturing
7 2 (2.11%) Organisational Skills
7 2 (2.11%) Retail
7 2 (2.11%) Swedish Language
8 1 (1.05%) Presentation Skills
Job Titles
1 21 (22.11%) Analyst
2 20 (21.05%) IT Support
3 14 (14.74%) Support Engineer
4 12 (12.63%) IT Engineer
4 12 (12.63%) IT Support Engineer
4 12 (12.63%) Service Manager
5 9 (9.47%) Senior
6 8 (8.42%) 1st Line Support
6 8 (8.42%) Service Analyst
7 7 (7.37%) Developer
7 7 (7.37%) Senior Analyst
7 7 (7.37%) ServiceNow Developer
8 6 (6.32%) Architect
8 6 (6.32%) IT Manager
9 5 (5.26%) Infrastructure Engineer
9 5 (5.26%) Infrastructure Support
9 5 (5.26%) Infrastructure Support Engineer
9 5 (5.26%) Lead
10 4 (4.21%) Cloud Engineer
10 4 (4.21%) ServiceNow Architect
Libraries, Frameworks & Software Standards
1 3 (3.16%) JDBC
1 3 (3.16%) LDAP
1 3 (3.16%) REST
1 3 (3.16%) SAML
1 3 (3.16%) Web Services
Miscellaneous
1 8 (8.42%) CMDB
2 5 (5.26%) Product Ownership
2 5 (5.26%) Video Conferencing
3 4 (4.21%) Driving Licence
4 3 (3.16%) Enterprise Software
4 3 (3.16%) Smartphone
5 2 (2.11%) AI Agents
5 2 (2.11%) Analytical Mindset
5 2 (2.11%) Data Centre
6 1 (1.05%) CCTV
6 1 (1.05%) Cloud Native
6 1 (1.05%) Low-Code
6 1 (1.05%) Management Information System
6 1 (1.05%) Mobile App
6 1 (1.05%) Virtual Team
Operating Systems
1 23 (24.21%) Windows
2 6 (6.32%) Windows 10
2 6 (6.32%) Windows Server
Processes & Methodologies
1 42 (44.21%) ITIL
2 41 (43.16%) ITSM
3 28 (29.47%) Service Management
4 19 (20.00%) Problem-Solving
5 17 (17.89%) Continuous Improvement
6 14 (14.74%) Cybersecurity
7 12 (12.63%) Customer Service
7 12 (12.63%) Service Delivery
8 11 (11.58%) Agile
8 11 (11.58%) AI
8 11 (11.58%) Asset Management
8 11 (11.58%) Process Improvement
9 9 (9.47%) Mentoring
9 9 (9.47%) Stakeholder Management
10 8 (8.42%) Software Licensing
11 7 (7.37%) Change Management
11 7 (7.37%) Configuration Management
11 7 (7.37%) Data Protection
11 7 (7.37%) Software Asset Management
11 7 (7.37%) Stakeholder Engagement
Programming Languages
1 2 (2.11%) Java
1 2 (2.11%) SQL
2 1 (1.05%) Korn
2 1 (1.05%) PHP
2 1 (1.05%) PowerShell
2 1 (1.05%) Python
Qualifications
1 8 (8.42%) AWS Certification
1 8 (8.42%) Degree
2 7 (7.37%) Security Cleared
3 6 (6.32%) AWS Certified Solutions Architect
4 5 (5.26%) SC Cleared
5 4 (4.21%) PMI Certification
5 4 (4.21%) PMP
6 2 (2.11%) ITIL Certification
6 2 (2.11%) MCSE
6 2 (2.11%) Microsoft Certification
6 2 (2.11%) PRINCE2 Practitioner
7 1 (1.05%) CBAP
7 1 (1.05%) DV Cleared
7 1 (1.05%) ITIL Foundation Certificate
7 1 (1.05%) Master's Degree
7 1 (1.05%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (8.42%) SLA
2 4 (4.21%) GDPR
2 4 (4.21%) QA
3 3 (3.16%) Data Quality
4 2 (2.11%) Accessibility
4 2 (2.11%) ISO/IEC 19770
5 1 (1.05%) Actionable Recommendations
5 1 (1.05%) Cyber Essentials
5 1 (1.05%) Government Security Classifications
5 1 (1.05%) GRC
5 1 (1.05%) HMG Security Policy Framework
5 1 (1.05%) ISO/IEC 27001
5 1 (1.05%) WCAG
System Software
1 30 (31.58%) Active Directory
2 5 (5.26%) Virtual Machines
3 3 (3.16%) BitLocker
3 3 (3.16%) VMware Infrastructure
4 1 (1.05%) Virtual Desktop
Systems Management
1 8 (8.42%) Microsoft Intune
2 7 (7.37%) Single Sign-On
3 3 (3.16%) SCCM
Vendors
1 32 (33.68%) Microsoft
2 7 (7.37%) Freshdesk
3 6 (6.32%) Adobe
3 6 (6.32%) Apple
4 4 (4.21%) Google
5 3 (3.16%) Salesforce
5 3 (3.16%) VMware
6 2 (2.11%) BMC
6 2 (2.11%) Oracle
6 2 (2.11%) Remedy
7 1 (1.05%) Anaplan
7 1 (1.05%) Aruba
7 1 (1.05%) Cisco
7 1 (1.05%) Genesys
7 1 (1.05%) Planon
7 1 (1.05%) Verint