Ticket Management Job Trends in the North of England

Ticket Management
England > North of England

The table below provides summary statistics and salary benchmarking for jobs advertised in the North of England requiring Ticket Management skills. It covers permanent job vacancies from the 6 months leading up to 2 January 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Jan 2026
Same period 2025 Same period 2024
Rank 255 266 258
Rank change year-on-year +11 -8 +144
Permanent jobs citing Ticket Management 7 17 11
As % of all permanent jobs in the North of England 0.066% 0.18% 0.15%
As % of the Processes & Methodologies category 0.081% 0.20% 0.16%
Number of salaries quoted 3 14 11
10th Percentile £38,250 - £21,500
25th Percentile £39,375 £26,250 £46,000
Median annual salary (50th Percentile) £42,500 £27,500 £55,000
Median % change year-on-year +54.55% -50.00% +29.41%
75th Percentile £43,750 £28,750 £64,000
90th Percentile - - £65,000
England median annual salary £37,500 £30,000 £37,500
% change year-on-year +25.00% -20.00% +15.38%

All Process & Methodology Skills
North of England

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North of England.

Permanent vacancies with a requirement for process or methodology skills 8,628 8,452 6,850
As % of all permanent jobs advertised in the North of England 81.74% 89.90% 90.60%
Number of salaries quoted 4,559 3,828 5,350
10th Percentile £27,975 £31,250 £29,500
25th Percentile £32,000 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £52,000 £52,500
Median % change year-on-year -3.85% -0.95% -1.17%
75th Percentile £66,250 £67,500 £67,500
90th Percentile £82,500 £81,250 £82,548
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Ticket Management
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings citing Ticket Management relative to all permanent IT jobs advertised in the North of England.

Ticket Management job vacancy trend in the North of England

Ticket Management
Salary Trend in the North of England

Salary distribution trend for jobs in the North of England citing Ticket Management.

Salary distribution trend for jobs in the North of England citing Ticket Management

Ticket Management
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Ticket Management within the North of England region over the 6 months to 2 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +35 6 £42,500 +54.55% 3
Yorkshire -11 1 - -
Ticket Management
England

Ticket Management
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 2 (28.57%) Trello
2 1 (14.29%) Microsoft Office
Cloud Services
1 3 (42.86%) Azure
1 3 (42.86%) Microsoft 365
2 1 (14.29%) Azure Sentinel
Communications & Networking
1 2 (28.57%) Unified Communications
2 1 (14.29%) 4G
2 1 (14.29%) LAN
2 1 (14.29%) Remote Desktop
Development Applications
1 2 (28.57%) JIRA
General
1 2 (28.57%) Organisational Skills
2 1 (14.29%) Inclusion and Diversity
2 1 (14.29%) Manufacturing
2 1 (14.29%) Pharmaceutical
2 1 (14.29%) Social Skills
Job Titles
1 2 (28.57%) IT Support
1 2 (28.57%) IT Support Technician
1 2 (28.57%) IT Technician
1 2 (28.57%) Support Manager
1 2 (28.57%) Support Technician
2 1 (14.29%) Analyst
2 1 (14.29%) Cybersecurity Engineer
2 1 (14.29%) Help Desk Team Lead
2 1 (14.29%) Lead
2 1 (14.29%) Security Engineer
2 1 (14.29%) Systems Analyst
2 1 (14.29%) Team Leader
Miscellaneous
1 2 (28.57%) Video Conferencing
2 1 (14.29%) Self-Motivation
2 1 (14.29%) Smartphone
2 1 (14.29%) Virtual Team
2 1 (14.29%) Web Conferencing
Operating Systems
1 1 (14.29%) Android
1 1 (14.29%) Windows
Processes & Methodologies
1 3 (42.86%) Agile
2 2 (28.57%) Budget Management
2 2 (28.57%) Collaborative Culture
2 2 (28.57%) Customer Service
2 2 (28.57%) Facilities Management
2 2 (28.57%) ITIL
2 2 (28.57%) ITSM
2 2 (28.57%) Kanban
2 2 (28.57%) Problem-Solving
2 2 (28.57%) Project Management
2 2 (28.57%) Server Migrations
2 2 (28.57%) Workload Management
3 1 (14.29%) Continuous Improvement
3 1 (14.29%) Cybersecurity
3 1 (14.29%) E-Commerce
3 1 (14.29%) Patch Management
3 1 (14.29%) Service Delivery
3 1 (14.29%) SIEM
3 1 (14.29%) Stakeholder Engagement
3 1 (14.29%) User Experience
Programming Languages
1 1 (14.29%) Kusto Query Language
1 1 (14.29%) PowerShell
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 3 (42.86%) Active Directory
Systems Management
1 3 (42.86%) Microsoft Intune
2 2 (28.57%) SCCM
Vendors
1 4 (57.14%) Microsoft
2 2 (28.57%) Adobe
3 1 (14.29%) Apple
3 1 (14.29%) CrowdStrike
3 1 (14.29%) Facebook
3 1 (14.29%) Instagram
3 1 (14.29%) Intel
3 1 (14.29%) Splunk
3 1 (14.29%) Wyse