Service Delivery Manager Jobs in Scotland

Service Delivery Manager
UK > Scotland

The median Service Delivery Manager salary in Scotland is £65,000 per year, according to job vacancies posted during the 6 months leading to 13 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 146 270 218
Rank change year-on-year +124 -52 +10
Permanent jobs requiring a Service Delivery Manager 9 9 9
As % of all permanent jobs advertised in Scotland 0.30% 0.13% 0.19%
As % of the Job Titles category 0.34% 0.14% 0.21%
Number of salaries quoted 3 7 4
10th Percentile £55,500 - -
25th Percentile £58,125 £41,250 £41,250
Median annual salary (50th Percentile) £65,000 £45,000 £43,750
Median % change year-on-year +44.44% +2.86% -2.78%
75th Percentile £67,500 £50,795 £48,125
90th Percentile - £59,106 £53,750
UK median annual salary £59,000 £55,000 £60,000
% change year-on-year +7.27% -8.33% -

All Permanent IT Job Vacancies
Scotland

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Scotland with a recognized job title 2,675 6,501 4,200
% of permanent jobs with a recognized job title 90.10% 96.89% 90.03%
Number of salaries quoted 1,359 2,635 2,282
10th Percentile £31,250 £28,000 £31,250
25th Percentile £44,000 £40,000 £41,250
Median annual salary (50th Percentile) £55,000 £52,500 £56,868
Median % change year-on-year +4.76% -7.68% +8.32%
75th Percentile £63,750 £65,000 £72,500
90th Percentile £82,751 £80,000 £85,000
UK median annual salary £56,500 £52,500 £60,000
% change year-on-year +7.62% -12.50% -

Service Delivery Manager
Job Vacancy Trend in Scotland

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Service Delivery Manager in Scotland

Service Delivery Manager
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing Service Delivery Manager in Scotland.

Salary trend for Service Delivery Manager in Scotland

Service Delivery Manager
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery Manager within the Scotland region over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Glasgow +177 2 £57,500 +31.43% 3
Lanarkshire - 2 - - 2
Edinburgh - 2 £65,000 - 2
Renfrewshire - 1 - - 3
North Lanarkshire - 1 - - 2
South Lanarkshire - 1 - -
Service Delivery Manager
UK

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 13 May 2025, Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring Service Delivery Manager in the job title.

1 9 (100.00%) Service Delivery
2 6 (66.67%) Customer Engagement
2 6 (66.67%) Service Delivery Management
2 6 (66.67%) Social Skills
2 6 (66.67%) Customer Service
3 3 (33.33%) Internet
4 2 (22.22%) Project Management
4 2 (22.22%) JIRA
4 2 (22.22%) Coaching
4 2 (22.22%) Analytical Skills
4 2 (22.22%) Customer-Centric Approach
4 2 (22.22%) User Acceptance Testing
4 2 (22.22%) Inclusion and Diversity
4 2 (22.22%) Customer Experience
4 2 (22.22%) Problem-Solving
4 2 (22.22%) Requirements Gathering
4 2 (22.22%) Customer-Centricity
5 1 (11.11%) Cloud Operations
5 1 (11.11%) Commercial Awareness
5 1 (11.11%) Problem Management
5 1 (11.11%) SaaS
5 1 (11.11%) Trend Analysis
5 1 (11.11%) Continuous Improvement
5 1 (11.11%) Root Cause Analysis
5 1 (11.11%) Service Management
5 1 (11.11%) ITIL
5 1 (11.11%) SLA
5 1 (11.11%) Incident Management
5 1 (11.11%) Change Management
5 1 (11.11%) Finance

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (11.11%) SaaS
Communications & Networking
1 3 (33.33%) Internet
Development Applications
1 2 (22.22%) JIRA
General
1 6 (66.67%) Social Skills
2 2 (22.22%) Analytical Skills
2 2 (22.22%) Inclusion and Diversity
3 1 (11.11%) Finance
Processes & Methodologies
1 9 (100.00%) Service Delivery
2 6 (66.67%) Customer Engagement
2 6 (66.67%) Customer Service
2 6 (66.67%) Service Delivery Management
3 2 (22.22%) Coaching
3 2 (22.22%) Customer Experience
3 2 (22.22%) Customer-Centric Approach
3 2 (22.22%) Customer-Centricity
3 2 (22.22%) Problem-Solving
3 2 (22.22%) Project Management
3 2 (22.22%) Requirements Gathering
3 2 (22.22%) User Acceptance Testing
4 1 (11.11%) Change Management
4 1 (11.11%) Continuous Improvement
4 1 (11.11%) Incident Management
4 1 (11.11%) ITIL
4 1 (11.11%) Problem Management
4 1 (11.11%) Root Cause Analysis
4 1 (11.11%) Service Management
4 1 (11.11%) Trend Analysis
Quality Assurance & Compliance
1 1 (11.11%) SLA