Escalation Management Job Trends in the UK excluding London

Escalation Management
UK > UK excluding London

The table below provides summary statistics and salary benchmarking for jobs advertised in the UK excluding London requiring Escalation Management skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 505 552 555
Rank change year-on-year +47 +3 +193
Permanent jobs citing Escalation Management 4 14 18
As % of all permanent jobs in the UK excluding London 0.009% 0.039% 0.052%
As % of the Processes & Methodologies category 0.012% 0.044% 0.059%
Number of salaries quoted 3 10 16
10th Percentile - £41,875 £27,000
25th Percentile £36,250 £46,250 £40,750
Median annual salary (50th Percentile) £37,500 £50,000 £48,750
Median % change year-on-year -25.00% +2.56% -30.36%
75th Percentile £38,750 £55,313 £61,875
90th Percentile - £67,500 £63,750
UK median annual salary £37,500 £65,000 £50,000
% change year-on-year -42.31% +30.00% -23.08%

All Process & Methodology Skills
UK excluding London

Escalation Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the UK excluding London.

Permanent vacancies with a requirement for process or methodology skills 33,283 31,985 30,588
As % of all permanent jobs advertised in the UK excluding London 78.49% 89.04% 88.64%
Number of salaries quoted 19,187 14,363 22,780
10th Percentile £27,750 £31,250 £28,000
25th Percentile £33,500 £41,250 £38,000
Median annual salary (50th Percentile) £50,000 £55,000 £52,000
Median % change year-on-year -9.09% +5.77% -5.45%
75th Percentile £65,000 £70,000 £66,250
90th Percentile £80,000 £83,750 £80,000
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Escalation Management
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings citing Escalation Management relative to all permanent IT jobs advertised in the UK excluding London.

Escalation Management job vacancy trend in the UK excluding London

Escalation Management
Salary Trend in the UK excluding London

Salary distribution trend for jobs in the UK excluding London citing Escalation Management.

Salary distribution trend for jobs in the UK excluding London citing Escalation Management

Escalation Management
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Escalation Management within the UK excluding London region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East - 3 £37,500 - 4
Midlands +15 1 - - 2
East Midlands - 1 - - 1
Escalation Management
UK

Escalation Management
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 3 (75.00%) Finance
1 3 (75.00%) Social Skills
2 1 (25.00%) Manufacturing
Job Titles
1 4 (100.00%) Lead
2 3 (75.00%) Support Team Leader
2 3 (75.00%) Team Leader
Libraries, Frameworks & Software Standards
1 1 (25.00%) EDI
Miscellaneous
1 3 (75.00%) Cybercrime
Processes & Methodologies
1 4 (100.00%) Process Improvement
2 3 (75.00%) Coaching
2 3 (75.00%) Collaborative Working
2 3 (75.00%) Cybersecurity
3 1 (25.00%) Agile
3 1 (25.00%) BCP
3 1 (25.00%) Business Continuity
3 1 (25.00%) Business Continuity Planning
3 1 (25.00%) Business Process Improvement
3 1 (25.00%) Incident Management
3 1 (25.00%) Integration Testing
3 1 (25.00%) Lean Six Sigma
3 1 (25.00%) Logistics
3 1 (25.00%) Order to Cash
3 1 (25.00%) Project Management
3 1 (25.00%) Six Sigma
3 1 (25.00%) Stakeholder Engagement
3 1 (25.00%) Strategic Thinking
3 1 (25.00%) System Integration Testing
3 1 (25.00%) User Acceptance Testing
Quality Assurance & Compliance
1 3 (75.00%) QA
1 3 (75.00%) SLA