Escalation Management Jobs in the UK excluding London

Escalation Management
UK > UK excluding London

The table below provides summary statistics for permanent job vacancies advertised in the UK excluding London requiring Escalation Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Escalation Management over the 6 months leading up to 15 May 2025, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 567 724 734
Rank change year-on-year +157 +10 +56
Permanent jobs citing Escalation Management 18 39 16
As % of all permanent jobs advertised in the UK excluding London 0.046% 0.055% 0.027%
As % of the Processes & Methodologies category 0.050% 0.066% 0.028%
Number of salaries quoted 16 36 6
10th Percentile - £27,000 £41,250
25th Percentile £25,750 £32,500 £49,063
Median annual salary (50th Percentile) £27,500 £55,000 £62,500
Median % change year-on-year -50.00% -12.00% -10.71%
75th Percentile £33,750 £80,313 £72,188
90th Percentile £50,625 £81,875 £75,000
UK median annual salary £27,500 £55,000 £56,250
% change year-on-year -50.00% -2.22% -6.25%

All Process and Methodology Skills
UK excluding London

Escalation Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the UK excluding London.

Permanent vacancies with a requirement for process or methodology skills 36,325 59,458 57,007
As % of all permanent jobs advertised in the UK excluding London 92.93% 83.91% 95.60%
Number of salaries quoted 17,834 41,124 29,354
10th Percentile £26,929 £27,128 £30,500
25th Percentile £37,574 £36,250 £40,000
Median annual salary (50th Percentile) £52,000 £50,000 £55,000
Median % change year-on-year +4.00% -9.09% +4.76%
75th Percentile £65,000 £65,000 £70,000
90th Percentile £78,750 £77,500 £82,500
UK median annual salary £57,500 £55,000 £61,180
% change year-on-year +4.55% -10.10% +1.97%

Escalation Management
Job Vacancy Trend in the UK excluding London

Job postings citing Escalation Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Escalation Management in the UK excluding London

Escalation Management
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Escalation Management in the UK excluding London.

Salary trend for Escalation Management in the UK excluding London

Escalation Management
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Escalation Management in the UK excluding London over the 6 months to 15 May 2025.

Salary histogram for Escalation Management in the UK excluding London

Escalation Management
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Escalation Management within the UK excluding London region over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +102 14 £27,000 -6.90% 9
Midlands +52 4 £48,750 -35.00%
West Midlands +42 4 £48,750 -35.00%
Escalation Management
UK

Escalation Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 14 (77.78%) Microsoft 365
2 4 (22.22%) AWS
2 4 (22.22%) Azure
2 4 (22.22%) IBM Cloud
Communications & Networking
1 8 (44.44%) VoIP
General
1 4 (22.22%) Inclusion and Diversity
Job Titles
1 14 (77.78%) Help Desk Technician
1 14 (77.78%) IT Technician
2 4 (22.22%) Service Manager
3 2 (11.11%) Security Manager
3 2 (11.11%) Service Desk Manager
3 2 (11.11%) Service Security Manager
3 2 (11.11%) Technical Manager
3 2 (11.11%) Technical Services Manager
Operating Systems
1 14 (77.78%) Windows
Processes & Methodologies
1 14 (77.78%) Customer Service
1 14 (77.78%) Workflow
2 8 (44.44%) Cybersecurity
3 4 (22.22%) Change Management
3 4 (22.22%) Cloud Operations
3 4 (22.22%) Cloud Security
3 4 (22.22%) Data Protection
3 4 (22.22%) Data Security
3 4 (22.22%) Disaster Recovery
3 4 (22.22%) ITIL
3 4 (22.22%) Tech Ops
Qualifications
1 8 (44.44%) Degree
Quality Assurance & Compliance
1 4 (22.22%) SLA
Vendors
1 14 (77.78%) Microsoft
2 4 (22.22%) IBM
2 4 (22.22%) LogicMonitor
2 4 (22.22%) ServiceNow
2 4 (22.22%) SolarWinds
2 4 (22.22%) Veeam